Qureos Mentor

Intermountain Health

<div>Job Description:
This position represents the face of Intermountain Healthcare to customers, patients, and physicians who use Courier services to transport items between facilities and organizations within Intermountain Healthcare. This positon is responsible to take care of the customers' needs by providing and delivering professional, helpful, and high quality service. This position drives a light or medium duty vehicle less than 10,000 GVW, making deliveries of equipment, packages, specimens, and supplies. The routes vary from short local routes of only a few miles to long distance routes covering up to 500 plus miles per day.
Schedule: Monday-Friday
Hours: 1500-2330<ul><li>Holiday Sign Up</li></ul> 
1. Safety Awareness: Safely operates a motor vehicle in a variety of conditions and environments to complete deliveries of equipment, packages, specimens, and supplies. Stays aware of conditions and circumstances that affect one's own safety or the safety of others. Protects the physical well-being of personnel and self against work related accidents, injuries, or other debilitations. 
2. Service Focus: Ensures the needs of the customer is the primary focus. Shows interest in and understanding of the needs and expectations of internal and external customers. Demonstrates the need to gain customer trust. Meets or exceeds customer expectations. Shows willingness to gather and listen to customer feedback. 
3. Effective Communication: Cleary conveys information and ideas in a manner that engages the customer, helps them understand and retain the message, and invites response and feedback. Keeps others informed and involved as appropriate. 
4. Managing Work: Manages time effectively and accomplishes assigned tasks. Organizes work, sets priorities, and determines the correct use of resources. Determines necessary sequence of activities to achieve goals. 
5. Initiative: Supports department goals and objectives. Takes a proactive role in all department initiatives. Strives to continuously improve processes and service levels beyond minimum job requirements. Takes prompt action to accomplish objectives. 
6. Adaptability: Adjusts to dynamic business needs and conditions. Adjusts appropriately to the needs of the situation with a positive attitude and willingness to learn new ways to accomplish work activities and objectives. Adapts to change quickly and easily. Makes suggestions for increasing the effectiveness of change. Shows a willingness to learn new methods, procedures, or techniques results from change. 
 
Minimum Qualifications<ul><li>
Valid driver's license with no restrictions</li><li>
A DOT Medical Card</li><li>
Six months of experience in a customer service or logistics position.</li><li>
Meets the requirements for a routine driver as outlined in Intermountain Healthcare's Motor Vehicle Driver Policy (typically fewer than 3 moving violations in the last 3 years).</li><li>
At least 21 years old as required by DOT to operate a commercial motor vehicle. (NOTE: This is not required for Homecare employees because they are not required to obtain a CDL card.)</li><li>
For positions assigned to Courier Services: Ability to obtain valid CDL Medical card (obtained by getting a basic physical from a Physician to assure driver is safe and fit to drive) within 30 days of hired</li><li>
Experience using internet and email applications.</li><li>
Demonstrated ability to understand and follow department procedures and practices</li><li>
Demonstrated ability to comply with Intermountain Healthcare's Motor Vehicle Driver Policy</li><li>
At least 21 years old as required by DOT to operate a commercial motor vehicle</li></ul>
Physical Requirements:
Climbing, Lifting, Pulling/Pushing, Seeing, Sitting, Squatting/Kneeling, Standing, Walking
Location:
Home Services - Salt Lake City
Work City:
South Jordan
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.30 - $23.79
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.</div>

Transportation Customer Service Specialist

<div>Job Description:
<div><div>When you join us, you&rsquo;ll become a part of a nationally recognized health system dedicated to our mission of &ldquo;helping people live the healthiest lives possible.&rdquo; 
</div><div>About this role:</div><div>
As a physician in Obstetrics and Gynecology with Intermountain Health, you will work with a team of healthcare professionals committed to providing quality care and excellent patient experience.</div><div> 
You will join Intermountain&rsquo;s Denver OB/GYN Team. We are an established practice of 10 OB/GYN physicians and 7 APPs, providing care across four nearby clinic locations. We work as generalists seeing a significant amount of high-acuity obstetrics, routine and complex gynecology, provide training to residents, and of note, half of our physicians are The Menopause Society certified.</div><div><ul><li>
Your primary practice will be based at newly-forming Mile High Clinic in Denver, CO as one of three OB/GYN physicians onsite.</li></ul></div><div><ul><li>
Mile High Clinic is a large multispecialty facility currently under construction with anticipation to open mid-2026. This new state-of-the-art building will include space for primary care, OB/GYN, Urogynecology, MFM, Gyn/Onc, Urology, and more.</li></ul></div><div><ul><li>
Deliveries and surgeries will be completed at nearby Saint Joseph Hospital. St Joe's houses a level III NICU, DaVinci Surgical Suite Robotics, and a thriving pregnancy center staffed 24/7 by in house OB/GYNs and anesthesiologists. MFM available 24/7 for consult.</li></ul></div><div><ul><li>
Anticipated to work four days per week, though scheduling is flexible within needs of practice.</li></ul></div><div><ul><li>
Call shared among all Intermountain Denver OB/GYNs, anticipated to be 1:6 or less. Call is restricted, taken in house at St Joseph Hospital. Weekend and night call is compensated above your base salary.</li></ul></div><div><ul><li>
When inpatient, you will support OB/GYN Residents training in surgeries and deliveries.</li></ul></div><div><ul><li>
Guaranteed base salary of $369,000, with an annual quality bonus of $12,500, and additional income potential for productivity.</li></ul></div><div><ul><li>
You&rsquo;ll receive a $25,000.00 starting bonus and will be eligible for relocation assistance if needed.</li></ul></div><div> 
How we'll support you:</div><div>
We care about your wellbeing which is why we provide our caregivers with a generous benefits package. In addition, we offer paid time off, license reimbursement, malpractice insurance coverage, and an annual CME allowance to support your continuous growth and development. Learn more about our comprehensive benefits package here.</div><div> 
</div><div>What you&rsquo;ll bring:</div><div><ul><li>
MD or DO degree from a fully accredited medical or osteopathic school of medicine</li></ul></div><div><ul><li>
ACGME accredited residency training in OBGYN</li></ul></div><div><ul><li>
Board certification or eligibility in OBGYN</li></ul></div></div><div><div><ul><li>
Active, unobstructed Colorado medical license, or the ability to obtain one</li></ul></div><div><ul><li>
Federal DEA Registration</li></ul></div><div><ul><li>
BLS certification</li></ul></div><div><ul><li>
Ability to successfully complete Intermountain Health&rsquo;s credentialing process</li></ul></div><div>
About us:</div><div>
Intermountain Health is a model health system by providing extraordinary care and superior service at an affordable cost. We are an integrated not-for-profit system of 33 hospitals, 400 clinics, and a medical group with more than 5,000 employed physicians and advanced practice providers across six states in the mountain west. 
</div><div>Our value statements are core to our culture. They reflect the behavior and attitudes that are important to us, are an agreement for how we treat each other, help us make decisions on how to act, and are a promise of what people can expect from us. Learn more about our Mission, Vision, and Values at: About Intermountain!</div><div> 
Intermountain Health was recently recognized by the American Medical Association&rsquo;s Joy in Medicine award for our commitment to physician wellbeing. We also received the Lorna Breen Wellbeing First Champion award. 
</div><div>What does it mean to be a part of Intermountain Health?
</div><div>It means joining the Power of We, building an environment where providers and caregivers can deliver the best in healthcare. Realizing each caregiver, learner, and volunteer is vital to providing care to our patients, because WE can only achieve the extraordinary together. Committed to the best in medical education, research and most advanced technology, the results are better clinical patient outcomes.</div></div>
Physical Requirements:
Location:
Mile High Clinic
Work City:
Denver
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$7.25 - $999.99
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.</div>

Physician

<div>Job Description:
When you join us, you&rsquo;ll become a part of a nationally recognized health system dedicated to our mission of &ldquo;helping people live the healthiest lives possible.&rdquo; Brighton combines a welcoming community atmosphere with rich cultural roots, featuring a lively downtown of local shops and breweries, annual events like the Adams County Fair, and easy access to Denver&rsquo;s urban amenities.
About this role:
As a General Surgeon, you will work with a team of healthcare professionals committed to providing quality care and excellent patient experience. In this role, you will provide acute care surgical services at Platte Valley Hospital on an as-needed basis. Typical procedures include appendectomies, cholecystectomies, and other general surgery cases.
Weekend call coverage runs from Friday morning through Monday morning, with a minimum commitment of one weekend per month. During coverage, you&rsquo;ll round on 4&ndash;10 patients, perform an average of 3&ndash;4 surgeries, and participate in trauma handoff and patient management. There is also an option to hold a PRN clinic on Friday mornings for follow-up visits.
You&rsquo;ll join a collaborative team of three experienced surgeons and one advanced practice provider in a supportive environment that values teamwork and patient-centered care. We&rsquo;re seeking a surgeon who is comfortable working independently, preferably with trauma experience.<ul><li>
Location: Platte Valley Hospital</li><li>
Schedule: Schedule: Friday 7:00 AM &ndash; Monday 7:00 AM (weekend call coverage)</li><li>
Call Coverage: Unrestricted call with &lt;20-minute response time</li><li>
Minimum Commitment: One weekend per month</li></ul>
What you&rsquo;ll bring:
<ul><li>Minimum of two years post-training experience</li><li>
MD or DO degree from a fully accredited medical or osteopathic school of medicine</li><li>
ACGME Residency training in General Surgery</li><li>
Board certification or eligibility in General Surgery</li><li>
ATLS and ACLS certifications required</li><li>
Active, unobstructed Colorado medical license, or the ability to obtain one</li><li>
Ability to successfully complete Intermountain Health&rsquo;s credentialing process</li></ul>
How we'll support you:
We care about your well-being, which is why we provide our caregivers with a generous benefits package. In addition, we offer paid time off, license reimbursement, malpractice insurance coverage, and an annual CME allowance to support your continuous growth and development. Learn more about our comprehensive benefits package.
About us:
Intermountain Health is a model health system by providing extraordinary care and superior service at an affordable cost. We are an integrated not-for-profit system of 33 hospitals, 400 clinics, and a medical group with more than 5,000 employed physicians and advanced practice providers across six states in the Mountain West.
Our value statements are core to our culture. They reflect the behavior and attitudes that are important to us, are an agreement for how we treat each other, help us make decisions on how to act, and are a promise of what people can expect from us. Learn more about our Mission, Vision, and Values.
Intermountain Health was recently recognized by the American Medical Association&rsquo;s Joy in Medicine award for our commitment to physician wellbeing. We also received the Lorna Breen Wellbeing First Champion award.
What does it mean to be a part of Intermountain Health?
It means joining the Power of We, building an environment where providers and caregivers can deliver the best in healthcare. Realizing each caregiver and volunteer is vital to providing care to our patients, because WE can only achieve the extraordinary together. Committed to the best in research and most advanced technology, the results are better clinical patient outcomes
Life in Brighton, CO
Brighton, located along the South Platte River just 20 miles north of Denver, offers small-town charm with easy access to urban amenities. Outdoor enthusiasts enjoy Barr Lake State Park for hiking, biking, and birdwatching, while cultural attractions include the Armory Performing Arts Center and a lively downtown with shops and breweries. Annual events like the Adams County Fair celebrate Brighton&rsquo;s agricultural roots, making it a vibrant and welcoming community.
Platte Valley Hospital is part of Intermountain Health, a nonprofit healthcare organization that focuses on helping people live their healthiest lives. At our 98 bed, Level IIl Trauma Center, our mission is to bring healthcare to our community. They formed auxiliary teams, rallied troops, and went door to door until they raised $500,000 to open Brighton Community Hospital (BCH) in 1960. BCH became the first private general medical-surgical hospital in Adams and Southern Weld Counties and Colorado&rsquo;s first two-stage hospital-nursing home medical unit licensed under one roof. In 1980, BCH became Platte Valley Hospital.
Physical Requirements:
Location:
Platte Valley Hospital
Work City:
Brighton
Work State:
Colorado
Scheduled Weekly Hours:
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$7.25 - $999.99
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.</div>

PRN Physician General Surgery

<div>Job Description:
This position is accountable for coordinating all inventory activities for assigned dept, facility or clinical program. This may include replenishment, picking, staging, delivery, put away, special orders and substitutions. It may include managing PAR levels, Binning, Cycle Counts, Bill Only and Inventory Relief activities. This position is often a direct liaison between a department or clinical program and other Supply Chain Teams. In addition, it is also considered a &quot;Lead&quot; or subject matter expert who takes on more complex or demanding responsibilities with little supervision.
Schedule: Monday - Friday
Hours: 7:00am - 3:30pm
<ul><li>No weekends, no holidays</li></ul>
Essentials:<ul><li>
Coordinates inventory management activity to ensure the needs of the facility or assigned clinical program are being met. Works in cross functional teams to meet customer needs in a timely and efficient manner.</li></ul><ul><li>
Performs inventory control on both stock and non-stock items (e.g., sets par levels, identifies and adjusts to trends) for assigned inventory. Keeps supplies binned and organized. Acts as liaison with Field Logistics Management and clinical program.</li></ul><ul><li>
Orders and delivers supplies for assigned department or clinical program using standard operating procedures, appropriate technology, and suppliers. Manages Consignment or Vendor Managed Inventory according to SCO (SOP's).</li></ul><ul><li>
Accountable for replenishment activity in assigned locations or clinical program using established SCO Standard Operating Procedures (SOP's). Ensures temperature sensitive products are stored properly and are delivered according to manufacturer and Intermountain guidelines.</li></ul><ul><li>
Ensures required documentation related to shipping &amp; receiving, delivery, and tissue tracking are completed according to policy and procedures.</li></ul><ul><li>
Communicates information concerning supply levels, new products, standardization, back orders, and product implementation to the relevant stakeholders or clinical program staff.</li></ul><ul><li>
Coordinates the MMIS system ensuring distribution, inventory, receiving, departmental files, and reports are managed in accordance with Auditing, Accounting, and other regulatory agency requirements.</li></ul><ul><li>
Adheres to established cycle count and inventory relief (SOP&rsquo;s). Understands and applies Supply Chain (SOP&rsquo;s), Reports and Tools.</li></ul>
Skills:<ul><li>
PeriOp logistics Management</li><li>
Medical Supply Distribution</li><li>
Supply Chain Processes</li><li>
Warehouse Inventory Management</li><li>
Warehouse Management System (WMS)</li><li>
Excellent Team Player</li><li>
Continuous Improvement (CI)</li><li>
Communication between multiple teams</li></ul>
Qualifications:<ul><li>
Demonstrated experience working with PeriOp/Inventory.</li><li>
Experience with prioritizing multiple tasks, organizing teams with multiple levels of caregivers, and meeting deadlines.</li><li>
History of inventory control such as cycle counts and physical inventory.</li><li>
Demonstrated examples of strong cross functional teamwork.</li></ul>
Physical Requirements:
Physical Requirements<ul><li>
Ongoing need for employee to see and read information, labels, monitors, etc. and to identify equipment and supplies.</li><li>
Frequent interactions with patient care providers, patients, and visitors require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately.</li><li>
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing, operating telephones, and other office equipment.</li><li>
Expected to bend, lift, and carry patient files, documents, equipment, and supplies.</li><li>
Remain sitting or standing for long periods of time while interacting with others or to perform work on a computer, telephone, or other equipment.</li></ul>
Location:
Primary Childrens at Lehi
Work City:
Lehi
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$20.50 - $29.00
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.</div>

Inventory Coordinator II

<div>Job Description:
This position is responsible for overseeing inventory management activities for assigned departments or clinical programs. Key duties include distributing and managing supplies to ensure that medical products, linens, and equipment are adequately stocked and ready for clinical use. The role also involves day-to-day management of inventory for the assigned department, facility, or clinical program, ensuring seamless operations and availability of necessary supplies.
Schedule: PRN
Hours: Flexible<ul><li>Covering Weekday shifts 7-3pm as needed. Possibly 16 - 24 hours a week
</li></ul>Essential Functions<ul><li>
Performs inventory control on stock and non-stock items (e.g., sets par levels, identifies and adjusts to trends) for assigned units. Keeps supplies binned and organized. Acts as liaison between Supply Chain and assigned department, facility, or clinical program.</li><li>
Orders and delivers supplies for assigned department, facility, or clinical program using appropriate technology, systems, and suppliers.</li><li>
Communicate information concerning supply levels, new products, standardization, and implementation relevant to the department staff. Troubleshoots issues for problem resolution.</li><li>
Responsible for Par Location Management, PIRS Replenishment, Location Maintenance, Delivery, Label maintenance and Kanban visuals.</li><li>
Monitors quantity on hand issues reconciling and solves any discrepancies.</li><li>
Utilizes the SCIS system ensuring distribution, inventory, receiving, departmental files, and reports are managed in accordance with Auditing, Accounting, and other regulatory agencies.</li><li>
Ensures compliance with policy and standard operating procedures.</li><li>
Reviews daily, weekly and monthly reports for assigned locations.</li></ul>
Skills<ul><li>
Materials Management</li><li>
Medical Supply Distribution</li><li>
Supply Chain Processes</li><li>
Warehouse Inventory Management</li><li>
Warehouse Management System (WMS)</li><li>
Excellent Team Player</li><li>
Continuous Improvement (CI)</li></ul>
Physical Requirements:
Required Qualifications<ul><li>
Six Months of related Materials Management experience.</li><li>
Strong verbal, written, and interpersonal communication skills.</li><li>
Demonstrated ability to understand and speak English clearly, follow verbal and written instructions, and understand customer communications.</li><li>
Experience using basic word processing, spreadsheets, internet, e-mail, and scheduling applications.</li><li>
Experience in a role requiring strong attention to detail, accuracy, and dependability.</li><li>
Demonstrated ability to visually inspect boxes, packing slips, computed reports, and like objects.</li><li>
Demonstrated ability to use a pallet jack and other materials handling equipment (e.g., hand truck, carts).</li><li>
Experience in a role working with healthcare supplies.</li></ul>
Preferred Qualifications<ul><li>
One year of healthcare related distribution experience.</li></ul>
Physical Requirements<ul><li>
Ongoing need for employee to see and read information, labels, monitors, etc. and to identify equipment and supplies.</li><li>
Frequent interactions with patient care providers, patients, and visitors require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately.</li><li>
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing, operating telephones, and other office equipment.</li><li>
Expected to bend, lift, and carry patient files, documents, equipment, and supplies.</li><li>
Remain sitting or standing for long periods of time while interacting with others or to perform work on a computer, telephone, or other equipment.</li></ul>
Location:
Intermountain Health American Fork Hospital
Work City:
American Fork
Work State:
Utah
Scheduled Weekly Hours:
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.30 - $23.79
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.</div>

Field Logistics Specialist

<div>Job Description:
Business Systems Analyst-Senior is responsible to perform system analysis, cost analysis, and design for software development/acquisition projects. The business analyst acts as a liaison with business and clinical users and the software development / application team(s). Senior-level professional experienced in all aspects of business systems analysis. Encompasses full knowledge required within the software development lifecycle with a focus on business workflow and requirements. Typically designs and develops approaches that are implemented by others. Is able to function with minimal oversight and direction. Provides technical guidance to peers.
Essential Functions<ul><li>
Serves as the primary liaison between business stakeholders and the development team, ensuring clear, consistent, and effective communication. Effectively conveys advanced technical information both written and verbal to diverse stakeholders at all levels of the organization and vendor partners from executives to end-users.</li><li>
Utilizes a variety of elicitation techniques, such as job-shadowing, interviews, workshops, surveys, and document analysis, to gather comprehensive business requirements from stakeholders. Oversees the entire requirement lifecycle, ensuring mutual understanding and alignment on systems solutions and that all requirements are accurately documented, validated, and managed.</li><li>
Creates clear, concise documentation such as living documentation, gap analysis, requirement specifications, data mapping as well as visual artifacts such as mockups/wireframes, workflows, business process flows, current &quot;as-is&quot; state and future &quot;to-be&quot; state.</li><li>
Understands all phases of the Software Development Life Cycle (SDLC) and is knowledgeable and can incorporate different software development methodologies to achieve best outcomes as well as acquires and maintains an advanced understanding of the technical and functional architecture, security and compliance requirements of assigned systems and integration.</li><li>
Perform detail troubleshooting and root cause analysis to identify, diagnose, and resolve complex system issues by examining logs and querying backend systems, ensuring system stability and performance by engaging the right resources, stakeholders, or vendor partners.</li><li>
Coaches and mentors peers up to and including own level by providing guidance and support on all job essentials, along with leading by example for fostering a culture of collaboration and continuous improvement.</li></ul>
Skills<ul><li>
Communication</li><li>
IT Business Analysis</li><li>
Software Development Life Cycle (SDLC)</li><li>
Self-Starter</li><li>
Technical Acumen</li><li>
Decision Making</li><li>
Adaptability</li><li>
Mentor-Coaching</li><li>
Leadership Characteristics</li></ul> 
Minimum Qualifications Senior
 
 
Bachelor's degree in an information technology related field. Degree must be obtained through an accredited institution. Education is verified. 
- or - 
Four years of equivalent information technology, clinical, or healthcare insurance experience. 
- and - 
Six years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods to provide. 
- and - 
Understands general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed.
Minimum Qualifications- Staff 
 
Bachelor's degree in an information technology related field. Degree must be obtained through an accredited institution. Education is verified. 
- or - 
Four years of equivalent information technology, clinical, or healthcare insurance experience. 
- and - 
Three years as an expert user of targeted system(s) in use. 
- or - 
Three years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods to provide, 
- and - 
Demonstrated understanding of general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed. 
Preferred Qualifications<ul><li>
Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users and others.</li><li>
Experience and knowledgeable in writing SQL statements to query databases.</li><li>
Experience in creating wireframes and U/I designs.</li><li>
Experience in user stories and writing acceptance criteria in BDD.</li><li>
Two or more years of experience in a health insurance setting.</li><li>
Knowledge of HIPAA X12 EDI transactions.</li><li>
Experience in systems managing Preauthorization and Care Management</li></ul>
Physical Requirements:
Interact with others requiring the employee to communicate information. 
- and - 
Operate computers and other IT equipment requiring the ability to move fingers and hands. 
- and - 
See and read computer monitors and documents. 
- and - 
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Location:
SelectHealth - Murray
Work City:
Murray
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$39.57 - $62.29
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.</div>

Business Systems Analyst-Senior or Staff

<div>Job Description:
This position provides expertise in the areas of appeals and grievances for highly regulated insurance plans with unique plan designs, compliance requirements, regulatory legislation and NCQA, (National Committee for Quality Assurance), standards. These include commercial employer group, individual and government insurance programs such as Medicare, Medicaid, Affordable Care Act (ACA), Children's Health Insurance Program (CHIP), Federal Employees Health Benefit (FEHB) program and self-funded plans.
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington. 
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
This analyst position investigates, examines and reviews appeals and grievances in accordance with state and federal insurance regulations, government regulations, and NCQA standards for all members and their authorized representatives. It communicates regularly with various levels of the organization to resolve appeals and grievances and serves as a resource to various departments regarding appeal and grievance issues. This position:<ul><li>
Conducts research and analysis of complex information in conjunction with established coverage and medical policies.</li><li>
Assesses written and verbal complaints, identifies all areas of dissatisfaction and works closely with other departments to research and resolve issues.</li><li>
Organizes and analyzes appeals and grievances, including making complex decisions with minimal supervision within the scope of the appeals and grievance resolution standards.</li><li>
Educates various departments on current appeal and grievance trends along with applicable regulatory and accreditation requirements as they pertain to the appeals procedures. Serves as a resource regarding appeals and grievance issues and current trends in the appeals arena.</li><li>
Successfully conducts impartial appeal reviews with the legal department, compliance specialists, medical directors and various leadership members.</li><li>
Prepares appeals for review by appropriate committees, internal medical directors, and specialty physician reviews.</li><li>
Stays current with emerging medical technology and pharmaceutical formulary (preferred drugs) changes. Maintains an in depth understanding of various insurance products, medical policies, regulatory requirements, and accreditation standards through available education and individual research.</li><li>
Provides expertise on claims adjudication and benefits for all plans, including commercial, self-funded, Medicare, Medicaid, as well as other government sponsored plans.</li><li>
Maintains appropriate documentation and performs analysis on appeals for other departments and employer groups.</li><li>
10. Proactively resolves varied and complex appeals and negotiating issues.</li></ul>
Minimum Qualifications<ul><li>
Demonstrated experience as a SelectHealth Health Benefit Specialist, (HBS), or demonstrated experience in health insurance benefits customer service.</li><li>
- and -</li><li>
Demonstrated beginner level computer literacy in word processing, spreadsheet applications.</li></ul>
Preferred Qualifications<ul><li>
SelectHealth experience.</li><li>
- and -</li><li>
Experience in Facets and AWD systems.</li><li>
- and -</li><li>
Work experience using medical terminology or the completion of a medical terminology course.</li><li>
- and -</li><li>
Demonstrated ability to handle intense emotions and to guide conversations to a satisfactory resolution for all parties.</li><li>
- and -</li><li>
Excellent analytical, fact-finding, problem solving and organizational skills.</li><li>
- and -</li><li>
Ability to professionally communicate verbally and in writing with staff, members, and providers.</li><li>
- and -</li><li>
Experience working with minimal or no direct supervision.</li><li>
- and -</li><li>
Demonstrated ability to work successfully in a team setting.</li></ul>
Physical Requirements:
SH only 
 
Hearing, Manual Dexterity, Seeing, Speaking
Location:
SelectHealth - Murray
Work City:
Murray
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$21.84 - $33.23
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.</div>

Appeal - Grievance Analyst I

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