Abrar Admin

INTERNATIONAL DRIVE HOTEL

<div>Description:

Join the team that&rsquo;s redefining hospitality. We&rsquo;re seeking a Front Desk Agent who thrives on connection, precision, and delivering moments of delight.
What You&rsquo;ll Do
As a Front Desk Agent, you&rsquo;ll be the face of the Hotel&mdash;welcoming guests, solving problems, and setting the tone for a seamless stay. Your responsibilities will include:<ul><li>
Greeting guests with warmth and professionalism, ensuring a smooth check-in and check-out process</li><li>
Managing reservations, room assignments, and guest inquiries via phone, email, and in person</li><li>
Handling payments, verifying IDs, and maintaining accurate records in our property management system</li><li>
Resolving guest concerns with empathy and efficiency, escalating issues when needed</li><li>
Coordinating with housekeeping and maintenance to ensure room readiness and guest satisfaction</li><li>
Promoting hotel amenities, local attractions, and upselling services when appropriate</li><li>
Maintaining a clean, organized, and secure front desk environment</li></ul>
Requirements:

What You Bring
We&rsquo;re looking for someone who&rsquo;s sharp, personable, and ready to grow. Ideal candidates will have:<ul><li>
Previous front desk or customer service experience (hospitality preferred)</li><li>
Strong communication skills and a calm, solution-oriented approach</li><li>
Familiarity with hotel systems (StayNTouch is a bonus) is a plus</li><li>
Ability to multitask and stay composed in a fast-paced environment</li><li>
Flexibility to work mornings, evenings, weekends, and holidays as needed</li><li>
A team-first attitude and a genuine desire to make guests feel welcome</li></ul>
What We Offer<ul><li>
Competitive hourly pay</li><li>
Paid time off and holiday pay</li><li>
Health benefits including fulling company paid medical, dental and vision</li><li>
Employee discounts on hotel stays and amenities</li><li>
Opportunities for advancement and cross-training</li><li>
A stylish, supportive work environment where your ideas matter</li></ul>
Ready to join a hotel that&rsquo;s anything but cookie-cutter? Apply now and bring your personality, professionalism, and passion to I-Drive Hotel.</div>

Front Office Agent

Join INTERNATIONAL DRIVE HOTEL and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

INTERNATIONAL DRIVE HOTEL

About Company

Front Office Agent