Urwah Admin

International Rescue Committee

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, providing lifesaving care and life-changing assistance to refugees and displaced people. Founded in 1933 at the request of Albert Einstein, the IRC operates in over 50 countries and 28 U.S. cities, helping millions regain safety, dignity, and hope. Their work includes emergency relief, healthcare, education, and support for women and children affected by conflict and disaster.

<div>
 The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
 
 
 
 Job Overview
 
 
 
 The Adult Education Case Manager provides case management services to clients participating in ESL classes at the RAI office in NYC. Case management comprises designing, developing, and implementing a career roadmap to prepare our IRC clients with low English proficiency to be ready to enter the job market. This role is responsible for supporting outreach and enrollment for English classes, creating educational and career goals for students, and monitoring student progress on goal attainment. The Adult Education Case Manager's efforts directly contribute to students' success, as they refer students to industry-aligned training and certifications, provide career coaching and job placement support, and develop community and employment partnerships.
 
 
 
 Work Schedule
 
 
 
 This is an in-person, part-time position (20 hours per week).
 
 
 
 Major Responsibilities
 
 
 
 <ul>
 <li>
 Conduct primary outreach for client enrollment into ESOL and Career Development programing.
 </li>
 <li>
 Conduct pre-enrollment assessments with clients, enroll eligible candidates, create career development plans detailing a client&rsquo;s long-term career goals and a step-by-step plan for their achievement, and provide ongoing case management.
 </li>
 <li>
 Provide intensive employment-focused case management to program participants.
 </li>
 <li>
 Maintain accurate and up-to-date case files documenting client goals, activities, and services, and monitor clients&rsquo; progress.
 </li>
 <li>
 Document services provided and client outcomes in relevant case management databases.
 </li>
 <li>
 Provide one-on-one assistance to help clients prepare their resumes, look for appropriate job opportunities, and practice interview skills.
 </li>
 <li>
 Develop and locate appropriate employment opportunities for clients.
 </li>
 <li>
 Identify and engage local agencies for participant referrals and maintain relationship with training partner to assess progress of training participants.
 </li>
 <li>
 Work closely with IRC employment specialists, case managers, and financial education staff members to integrate career development activities within existing services.
 </li>
 <li>
 Support colleagues in tracking quantifiable measurements to assess project effectiveness.
 </li>
 <li>
 May be required to facilitate workshops and refine advanced work readiness curriculum in collaboration with agency staff, both online and in person, to help clients overcome education and work barriers as needed.
 </li>
 <li>
 Other related duties as assigned.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 
 Work Experience / Education:
 
 
 
 
 <ul>
 <li>
 Relevant degree or equivalent professional experience.
 </li>
 <li>
 The ideal candidate would have experience in developing curriculum and instructing coursework for English Language Learners.
 </li>
 <li>
 Experience in a non-profit setting and prior experience working in employment services a plus.
 </li>
 <li>
 Experience working in a diverse and non-traditional setting with a multicultural client base.
 
 
 </li>
 </ul>
 
 
 Demonstrated Skills and Competencies
 
 
 
 
 <ul>
 <li>
 Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
 </li>
 <li>
 Excellent verbal and written communication skills and an overall ability to be clear and concise in all communications
 </li>
 <li>
 Exceptional organizational skills with proven attention to detail.
 </li>
 <li>
 Demonstrated success working and communicating effectively in a multicultural environment.
 </li>
 <li>
 Proven ability to contribute both independently and as a key team member.
 </li>
 <li>
 Proficient in Microsoft Office applications (Word, Excel, Outlook)
 </li>
 <li>
 Experience managing databases.
 
 
 </li>
 </ul>
 
 
 Language Skills
 
 
 
 
 <ul>
 <li>
 Fluent in English, both spoken and written; bilingual ability preferred, preferably in Spanish or French. Basic knowledge of Farsi, Pashto, Russian, or Ukrainian is a plus.
 
 
 </li>
 </ul>
 
 Preferred Experience &amp; Skills
 
 
 
 <ul>
 <li>
 Ability to work both independently and in a dynamic, cross-functional team structure
 </li>
 <li>
 Demonstrated ability to work effectively with stakeholders at all levels
 </li>
 <li>
 Ability to manage and work through change in a proactive and positive manner.
 
 
 </li>
 </ul>
 
 
 Working Environment
 
 
 
 
 <ul>
 <li>
 Willingness to work during class hours (mid-morning and late afternoon).
 </li>
 <li>
 Standard office work environment, along with some local travel to employers and other community-based partners.
 
 
 </li>
 </ul>
 
 Union Eligible
 
 
 
 This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.
 
 
 
 Compensation: (
 
 
 Pay Range: $27.50
 
 
 )
 
 Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
 
 
 
 PROFESSIONAL STANDARDS
 
 
 
 All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
 
 
 Cookies: https://careers.rescue.org/us/en/cookiesettings
 
 
 US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability &amp; life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
 
 
 Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
</div>

Adult Education Case Manager

<div>The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Role Overview:
IRC is seeking a Chief Global People &amp; Culture Officer to succeed a retiring leader of a high performing global team. This high-impact executive role is responsible for leading the Global People &amp; Culture function aligned with IRC's vision, mission, and strategic goals. This is a critical appointment for the organization, and the successful candidate will serve as a trusted, hands-on partner to the CEO, Executive Board, and senior global leadership.
The Global People &amp; Culture Officer will set strategic direction while maintaining a sharp focus on execution and delivery across the full scope of Global People &amp; Culture. This leader will drive continuous improvement in how IRC attracts, develops, and retains talent across all geographies, ensuring the Global People &amp; Culture function operates effectively, efficiently, and in close alignment with organizational priorities. They will be a significant sponsor and driver of IRC&rsquo;s inclusion agenda and practices.
The ideal candidate is a decisive, results-oriented executive with proven credentials in managing complex global people functions. They bring strong management skills, superior leadership capability, and sound judgement - with a consistent track record of delivering on commitments and building trusted relationships at the most senior levels of an organization. Critically, this person is a self-driving entrepreneur; someone who sets direction, seizes opportunities, and moves with pace and initiative - while remaining collaborative and aligned to organizational priorities. The role will require upwards of 20% global travel.
Key Accountabilities:
Leadership<ul><li>
Act as a trusted strategic advisor and business partner to the Executive Board, and senior global leadership</li><li>
Set and deliver a multi-year global People strategy - translating strategic priorities into practical, scalable plans with measurable outcomes</li><li>
Successfully steer the organization&rsquo;s progress despite the sector&rsquo;s financial constraints and uncertainty, leveraging a lean, yet impactful team</li><li>
Lead the Global People &amp; Culture function to operate as a high-performing, agile team that delivers proactive support to the organization</li><li>
Champion IRC's Strategy100 People Goal; communicate progress and build organizational alignment through clear, consistent messaging</li><li>
Build cohesive business cases for change through disciplined collaboration and executive-level influence</li><li>
Develop the capabilities of the Global People &amp; Culture team, creating a culture of performance, accountability, and continuous improvement</li><li>
Lead the organizational agenda on psychosocial health, safety, and employee wellbeing - building a culture where these are fully integrated into all areas of business operations</li><li>
Ensure robust people governance, compliance, and risk management across all geographies, aligned with local labor laws, safeguarding obligations, and organizational values</li></ul>
High Performing Team<ul><li>
Ensure the global and distributed P&amp;C function is positioned to deliver proactive, effective service across the full employee lifecycle - from attraction and onboarding through development, performance, and succession</li><li>
Develop and maintain workforce plans that keep resources properly aligned to organizational priorities and emerging challenges</li><li>
Drive incremental, sustainable improvements across P&amp;C programs, policies, and practices - moving the organization forward through disciplined execution rather than large-scale disruption while appreciating and influencing the culture and the very best ways of working at IRC</li><li>
Oversee global rewards, performance management, and talent systems to ensure equity, competitiveness, and alignment with organizational strategy</li></ul>
People Data, Technology &amp; AI<ul><li>
Sponsor and drive IRC's people data infrastructure agenda ensuring systems are AI-ready and provide the foundation for responsible, effective use of AI tools across the People function.</li><li>
Continue building a people analytics capability that enables data-driven decision-making at all levels - from workforce planning to retention risk to performance trends</li><li>
Determine how AI transformation will affect IRC's workforce - what capabilities will be needed, what roles will evolve&mdash;and lead P&amp;C to support organizational AI workforce transition</li><li>
Partner with IT and senior leadership to identify and deploy P&amp;C AI use cases with the highest return on investment, including tools that improve efficiency within the P&amp;C function itself</li><li>
Ensure all IRC staff have access to foundational AI literacy, and that P&amp;C professionals are equipped to influence and adopt AI-powered workplace tools.</li></ul>
Global Talent<ul><li>
Champion internal partnership approaches that grow global talent pipelines, drive inclusion across all regions and functions, and ensure the voices of employees across every country where IRC operates are heard and valued</li><li>
Champion a culture of performance and accountability that is equitable, supportive, and directly linked to IRC's mission outcomes</li><li>
Continuously evaluate and improve people-facing policies and practices to ensure consistency, fairness, and effectiveness across all geographies</li><li>
Embed IRC's Values - Integrity, Equality, Accountability and Service &mdash; into the operational fabric of the Global People &amp; Culture function</li></ul>
Candidate Profile:
Required Experience<ul><li>
Proven senior executive - track record as a trusted advisor and business partner to the C-Suite in a large, global, matrixed organization</li><li>
Deep expertise across the Human Capital / People Management discipline - with demonstrated ability to deliver high return on investment and strong alignment to business strategy</li><li>
Experience leading complex, multi-geography organizations through operational and structural change, including operating model design, employee experience, and workforce planning</li><li>
Experience driving people data infrastructure and analytics - familiarity with Workday or equivalent HRIS platforms is an advantage</li><li>
Strong organization design and development credentials</li><li>
Demonstrated success in driving internal talent development and building inclusive, high-performing global teams</li></ul>
Personal Characteristics<ul><li>
Executive presence and communication skills; able to influence and build trust at all levels &mdash; from field employees to the Board</li><li>
Highly organized, decisive, and delivery-focused; comfortable operating in both strategic and operational modes as the situation demands</li><li>
Resilient, adaptable and ability to manage through ambiguity and change</li><li>
Operate with a sense of urgency when needed, in a fast-paced and high-stakes environment</li><li>
International track record; fluent in navigating multicultural environments and context-dependent complexity</li><li>
A proactive self-starter with a hands-on approach and strong personal accountability</li><li>
Energized by the mission of IRC and by the opportunity to make a tangible difference in the organization's capacity to serve its clients globally</li></ul>
Key Competencies:
Influencing Collaboratively
The Chief People &amp; Culture Officer will build credibility quickly through clear communication, consistent delivery, and the ability to bring diverse stakeholders to shared outcomes. They will establish trusted, productive relationships across the Executive Board, peers, and the full global workforce - demonstrating the emotional intelligence and interpersonal skill to connect authentically at every level of the organization.
Shaping Strategy
This leader will think beyond the Global People &amp; Culture function and operate with a genuine enterprise mindset. They will partner with senior executives in a data-driven, insight-led manner, translating ambiguous business needs into clear organizational priorities and actionable plans. Strong commercial acumen and the ability to articulate the people dimensions of business performance are essential.
Developing Talent
The CPCO will bring deep expertise in talent development, team building, and organizational capability. They will hold teams accountable to collective goals, actively develop and recruit leaders who embed needed skills into the organization, and build clear team identity and purpose. They will have a track record of delivering best-in-class leadership development initiatives in complex, global organizations.
Delivering Results
Above all, this leader delivers. They move multiple initiatives forward with determination and focus, are comfortable going deep on the details when required, and take personal accountability for outcomes. They are decisive and action-oriented - willing to challenge the status quo with creative thinking while staying grounded in what is achievable. Their peers and stakeholders will consistently describe them as someone who does what they say they will do.
Reporting Relationships:<ul><li>
This position reports to the SVP, Research &amp; Innovation, People &amp; AI; CEO Airbel Impact Lab, with a close partnership and regular engagement with the President/CEO and Executive Board</li><li>
Manages nine direct reports on the Global P&amp;C Leadership Team</li><li>
Responsible for HQ P&amp;C team of approximately 100 employees, within a Global P&amp;C matrixed team of approximately 400+ employees</li><li>
Key partnership with the Chief GEDI Officer</li></ul>
Compensation: (Pay Range: $250,000 - $350,000) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. 
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability &amp; life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
#li-1</div>

Chief People and Culture Officer

<div>The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND:
In the U.S., IRC programs are designed to help refugees thrive, from enrolling children in school and helping adults find employment or start businesses, to facilitating access to health and mental health services. Our work ensures that families receive the care they need to heal and rebuild. IRC Kansas has supported refugees and other newcomers with trauma-informed family services, economic empowerment programs, education for youth and adults, and immigration legal services. IRC Kansas is committed to helping individuals rebuild their lives and regain control of their future in a new home. 
SCOPE OF WORK:
The Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The Caseworker works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements. 
Major Responsibilities:
Responsibilities include, but are not limited to:<ul><li>
Coordinate timely pre- and post-arrival services to ensure each client has essentials such as airport pick up upon arrival, initial and permanent housing, food, medical care, access to transportation, and is oriented to their new environment.</li><li>
Conduct intake services with clients to assess needs. Develop individualized self-sufficiency plans and SMART goals in partnership with each client.</li><li>
Provide services that are relevant to the client&rsquo;s goals, including the distribution of direct financial assistance, applications for public benefits, referrals to medical and mental health services, and housing. Ensure active clients receive at meaningful interactions over the course of the service delivery period in accordance with program requirements.</li><li>
Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.</li><li>
Detail each client interaction in accordance with program requirements. Input client information in ETO and assist with tracking and reporting as needed.</li><li>
Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.</li><li>
Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.</li><li>
May train and lead the activities of volunteers and interns.</li><li>
Other duties as assigned.</li></ul> 
Job Requirements:
Education: Bachelor&rsquo;s degree in social work or related field of study preferred.
Work Experience:<ul><li>
Relevant professional experience in human services field required; minimum of 2 years&rsquo; experience strongly preferred.</li><li>
Experience working with refugee and/or immigrant populations strongly preferred.</li></ul>
Demonstrated Skills &amp; Competencies:<ul><li>
Ability to learn to navigate or familiarity with database systems such as IRIS and Efforts to Outcomes (ETO)</li><li>
Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.</li><li>
Demonstrated success working and communicating effectively in a multi-cultural environment.</li><li>
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.</li><li>
Attention to detail and accuracy in work product.</li><li>
Fluency in English, both spoken and written; proficiency in language(s) spoken by IRC&rsquo;s clients is desired; including Dari, Farsi, and/or Pashto.</li><li>
Proficiency in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.</li><li>
Valid driver&rsquo;s license and access to a personal, insured vehicle.</li></ul>
Working Environment:<ul><li>
A combination of standard office environment, remote work, and &lsquo;field&rsquo; time within the service delivery area to perform the above outlined responsibilities.</li><li>
May require occasional weekend and/or evening work.</li></ul> 
Compensation: (Pay Range: $20.00 - $22.50) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. 
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability &amp; life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.</div>

Caseworker

<div>The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Overview/Summary
The IT department provides end-to-end solutions for the organization including Application Development, Integration and Management, Enterprise Architecture, User Experience, Quality Assurance &amp; Testing, and overall Project Management.
Collaborating with IT colleagues and business partners, the Business Systems Analyst works to support the planning and mapping of a unified system architecture with the intent of enabling automated, efficient, and quality global shared service delivery.
Major Responsibilities:<ul><li>
Collect and assess system requirements from business users to guarantee seamless configuration and delivery of business applications and collaborate with IT colleagues and business partners to successfully implement solutions that align with IRC&rsquo;s mission and business needs.</li><li>
Lead the administration, support, and continuous improvement of enterprise business systems used across departments including finance, supply chain, HR, and other operational functions while ensuring that systems align with organizational policies, security standards, and compliance requirements.</li><li>
Acquire domain expertise in cross-functional business processes and the systems that support them while keeping abreast of industry trends and novel technologies relevant to enterprise business systems.</li><li>
Manage relationships with software vendors and implementation partners to support system enhancements and issue resolution and maintaining comprehensive documentation of business processes, system configurations, data flows, and security models.</li><li>
Coordinate with QA teams to support functional, user acceptance, and regression testing across systems.</li><li>
Support processes for system updates, advancements, and new implementations.</li><li>
Document data and systems maps, improving data interoperability and organizational systems planning &amp; integrations</li></ul>
Key Working Relationships
Position Reports to: Associate Director, Business Systems
Position directly supervises: N/A
Other External Contacts: N/A
Required Skills:<ul><li>
Bachelor&rsquo;s degree in Business, Info Systems, or related field with 4+ years crafting and supporting enterprise business systems; equivalent experience will be considered.</li><li>
Proven experience in gathering, analyzing, and detailing cross-functional business, functional, and technical requirements, experience with enterprise system testing, including case development and execution.</li><li>
Proficient in system administration, support, and change management in a global or multi-site environment</li><li>
Strong understanding of ServiceNow concepts, business processes, and functionalities</li><li>
Superb communication skills, both verbal and written, with the ability to convey complex information clearly with strong attention to detail, active listening, and analytical thinking!</li><li>
Ability to work independently and collaboratively in cross-functional teams with proven ability to build and maintain relationships across diverse teams and organizational levels</li></ul>
Preferred Skills<ul><li>
Advanced degree or equivalent experience in Business Administration, Information Systems, or related field</li><li>
Strong understanding of Dynamics 365 Finance &amp; Operations ERP concepts, business processes, and expertise in Dynamics 365 F&amp;O functionalities.</li><li>
Experience working in the NGO or nonprofit sector, especially in distributed or low-bandwidth environments</li></ul>
Working Environment<ul><li>
Standard office working environment.</li><li>
Some international travel as needed.</li></ul>
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. 
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
#li-1</div>

Business Systems Analyst

<div>The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The IRC&rsquo;s Technical Excellence (TE) department helps achieve that aim by generating evidence, sharing learning, and providing technical assistance to IRC&rsquo;s Country program staff. TE is comprised of Technical Units (TUs) &ndash; Health; Economic Recovery and Development (ERD); Education; and Violence Prevention and Response (VPR) &ndash; including Global Practice Teams, regionally aligned technical teams, and supporting units for MEAL, policy and advocacy, and partnerships and program development.
IRC Health TU
The Health TU is a dynamic team of professionals in Primary Health Care, Sexual and Reproductive Health, Nutrition, Mental Health and Psychosocial Support, and Environmental and Climate Health. They provide country offices and emergency response teams with world class technical expertise, capacity building, and a cross-country view of what works to achieve outcomes in terms of both evidence and practical experience. They also lead a focused research agenda, influencing donor policy to support interventions and innovations proven to be cost effective to achieve positive change in people&rsquo;s lives.
Regional TU teams are comprised of a Regional Lead and Technical Advisors (TAs) who provide dedicated, context-relevant technical assistance to country programs across health practice areas. We are currently seeking an experienced Nutrition Technical Advisor to cover IRC country programs in the Middle East, North Africa &amp; Ukraine (MENAU) and Asia Regions with country-facing technical assistance across the program cycle, aligned with the IRC Technical Assistance model and service charter.
Location: This is a national position based in an IRC MENAU or Asia location. Not open to international hires.
POSITION OVERVIEW
As the Nutrition TA for MENAU and Asia, you will provide expert, high quality technical assistance to country programs across these regions- supporting both ongoing Nutrition initiatives and those seeking to establish or expand their Nutrition programming. You will collaborate closely with relevant stakeholders in the design, implementation, and review of high quality and high impact interventions that are informed by evidence, are data driven, and are grounded in best practice. Your work will ensure that programs are contextually appropriate, responsive to the needs and voices of clients and partners, uphold standards of safety, inclusivity and equity, and promote equal and sustainable outcomes for the clients we serve. Additionally, you will provide technical assistance toward ensuring all nutrition programming adheres to the IRC&rsquo;s policies, procedures, and core values, maintaining the highest standards of accountability, quality, and ethical practice.
Position is only open to national candidates for each country.
KEY DUTIES AND RESPONSIBILITIES:
Program Design &amp; Business Development
Support country programs in-person and remotely to design winning submissions and generally position IRC for continued success in our technical domains:<ul><li>
Advise on and/or provide hands-on support on assessments, including application and contextualization of technical standards.</li><li>
Substantially contribute to the design/development of theories of change and results frameworks, and other proposal technical content.</li><li>
Support the in-country technical lead(s) in analyzing relevant information, including available M&amp;E and client feedback data, to prepare for design meetings/conversations.</li><li>
Participate in project design meetings for all relevant proposals.</li><li>
Advise on program modalities and strategic partnership development based on evidence, scale considerations, and how we can best support, complement, and reinforce local systems.</li><li>
Review and validate design meeting decisions around technical design quality, including alignment of narratives, log-frames, and budgets to IRC standards and outcomes.</li><li>
Promote and support design collaboration with partners and clients and integration of safe, inclusive, and transformative programming approaches.</li><li>
Review proposals before submission to the donor (as required in certain circumstances, play a larger role in proposal technical narrative writing).</li><li>
Participate in technical discussions with potential donors and partners as needed/requested.</li><li>
Ensure alignment of proposals with global nutrition evidence and frameworks (WHO, UNICEF, SUN, etc.) and support innovative and digital nutrition interventions where feasible.</li></ul>
Strategy &amp; Communications<ul><li>
Contribute regional reflections in Nutrition Global Practice Area strategic framing, including global priority setting and malnutrition Impact Scale planning, based on in-depth knowledge of regional strengths and needs.</li><li>
Participate in and contribute technical input Country Program Strategy Action Plans and related country-level health strategies, ensuring Nutrition components are of high technical quality and well-integrated into broader strategic priorities.</li><li>
Lead and/or contribute to regional partnerships with key regional stakeholders as appropriate, helping to shape regional strategic opportunities.</li><li>
Contribute to and/or lead global and regional Concept Note development and prepare regional technical portfolio snapshots for internal planning and external communication.</li><li>
Collaborate with Global Practice Team Leads and specialists to develop global health tools, concepts, and resources based on professional interest and subject matter expertise.</li><li>
Support knowledge sharing and thought leadership by contributing to technical publications, policy briefs, and presentations on regional nutrition innovations, challenges, and best practices where appropriate.</li><li>
Contribute to the delivery of broader Health TU strategic priorities.</li><li>
Represent IRC in key regional and/or global technical meetings as necessary.</li></ul>
Implementation Support<ul><li>
Support country programs with the recruitment, onboarding, and training of technical coordinators and other key nutrition program staff or consultants.</li><li>
Assess and provide feedback on program quality to inform improvements, adaptations, and critical learning, providing follow up support to country programs as needed.</li><li>
Work with Health TU teams to develop systems for monitoring progress on quality improvement and quality of care and support monitoring and compliance with global standards and IRC guidelines.</li><li>
Collaborate with country program colleagues to monitor and analyze key indicators to inform periodic review, program adaptation, and course-correction as needed.</li><li>
Provide technical capacity strengthening through ongoing mentoring, coaching, and trainings with country program focal points.</li><li>
Review and share nutrition program-specific tools/resources/curricula.</li><li>
Participate in joint regional TA meetings and share updates on nutrition programming in the relevant countries and global initiatives.</li></ul>
Capacity Strengthening &amp; Learning<ul><li>
Collaborate with other TAs within the region to promote integrated programming leadership, within the Health TU, with other sectors (VPR, ERD, Education) and with multi-country project management units.</li><li>
Support countries/regions to document and share key program learnings.</li><li>
Coordinate with Nutrition TAs in other regions to strengthen cross-country and cross-regional learning and peer exchange on identified technical topics.</li><li>
Plan and lead/coordinate delivery of group capacity building in the regions, identify asynchronous and synchronous learning opportunities for Health Unit and country program technical staff.</li><li>
Collaborate with the Quality in Emergencies team and Emergencies Management Unit (EMU) counterparts during emergency classifications to support country programs to assess, design and implement high quality programming in acute emergency situations.</li><li>
Contribute to global learning and evidence agenda and refresh the sectoral evidence base in collaboration with global and regional staff to influence approaches.</li><li>
Maintain currency with sectoral best practices through continual learning and development.</li><li>
Contribute to publications and peer-reviewed articles documenting technical and research findings from IRC&rsquo;s nutrition implementation.</li><li>
Facilitate regional /cross regional nutrition learning networks/forums, and as needed collaborate with the Global Practice team in designing context-specific capacity building materials/activities.</li></ul>
Key Working Relationships:
This position reports to the Regional Health Lead for MENAU who will ensure coordination of workload and performance management with the Asia Regional Health Lead. The position will work closely with GPLs and specialists to link global initiatives with country priorities, and will engage in regular communication with other Health Unit staff, regional and country program teams, awards management and grants management staff, and other internal stakeholders.
PROFESSIONAL PROFILE
Success in this position requires an individual with expertise in designing and delivering technical assistance in public health, primary healthcare, nutrition or related programs, and with strong technical background in nutrition and a deep understanding of the cultural, societal, and political contexts in the region(s) they are covering.
Work Experience:<ul><li>
A minimum of 6-8 years of relevant experience in implementing and/or managing health programs with strong experience/background in Nutrition, with on the ground programmatic experience in a service delivery organization, NGO or comparable international agency required.</li><li>
Experience and familiarity with related donors, peer agencies and national contexts required, preferably in humanitarian, post-crisis, or climate- impacted contexts.</li><li>
Demonstrated expertise in technical program design, monitoring and evaluation, with the ability to turn concepts and strategy into measurable action.</li><li>
Experience in technical tools and materials development, monitoring and evaluation, and research in relation to environmental health is highly desired.</li><li>
Familiarity with nutrition-specific and nutrition-sensitive program monitoring, evaluation, and learning frameworks.</li><li>
Experience in strategy development and working across sectors or disciplines is highly desired.</li><li>
Experience working in/understanding MENAU and Asia regional or country contexts.</li></ul>
Demonstrated Skills and Competencies:<ul><li>
Excellent verbal and written communications skills in English. Arabic is an asset.</li><li>
Strong organizational and time-management skills; proven ability to prioritize and deliver projects on time and independently.</li><li>
Technical capacity building and mentorship skills.</li><li>
Demonstrated ability to navigate a dynamic, cross-functional, global team structure in a large multi-national organization.</li><li>
Strong cross-cultural communication and ability to collaborate effectively across diverse teams.</li><li>
Strong analytical and problem-solving abilities, including the capacity to interpret complex data, identify key issues, and develop practical, evidence-based solutions.</li><li>
Demonstrated ability to work effectively with internal and external stakeholders at all levels.</li><li>
Highly proficient in Microsoft Office suite.</li><li>
Ability to manage and work through change in a proactive and positive manner.</li></ul>
Education:<ul><li>
Bachelor's degree in nutrition or a relevant field required; master's degree preferred.</li></ul>
Language Skills:<ul><li>
Excellent spoken and written English. Additional skills in Arabic are strongly preferred.</li></ul>
Working Environment:
This role may be based in Lebanon, Jordan, Pakistan, or other IRC‑approved locations within, or closely aligned to, the IRC&rsquo;s MENAU and Asia regional time zones. The position requires regular international travel, up to approximately 40% of the time, primarily within these regions. 
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
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Technical Advisor Nutrition, MENAU and Asia