Qureos Mentor

International Turnkey Systems - ITS

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 We are seeking a highly skilled and dedicated Application Support Specialist to join our team supporting online banking systems. This role ensures the smooth operation, reliability, and performance of our online and mobile banking platforms. The ideal candidate will serve as the first line of support, with a strong background in troubleshooting technical issues, maintaining system integrity, and collaborating across teams to deliver exceptional service continuity and user experience.
 
 
 
 
 
 
 Responsibilities:
 
 
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 Carry out day to day IT Technical support, maintenance/upgrade, and administration on online bank&rsquo;s systems.
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 Act as first line support to Troubleshoot, Monitoring, and identify any system related issues.
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 Act as first line support to Investigate, Resolve and escalate any related online or mobile Apps functional and system issues.
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 Maintain the systems to keep it up and running smoothly to ensure users get the maximum benefit from it.
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 Deploy the new changes or updates or fixies on all level of the applications components.
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 Be Familiarized with the network/hardware infrastructure within the bank, and all applications, and fully understand the interfaces and interdependencies
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 Involve in the Release management activities with online banking and other applications.
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 Support Business continuity tests for DR site.
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 Qualifications:
 
 
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 Bachelor&rsquo;s degree in computer science or equivalent IT related.
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 At least 5 years&rsquo; experience in supporting IT system.
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 Knowledge of oracle administration WebLogic portal 11g
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 Knowledge of oracle administration WebLogic 14c
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 Knowledge of web servers IIS
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 Knowledge of database oracle and MSSQL.
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 Knowledge of Linux administration.
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 Excellent communication and IT customer service skills
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 Strong drive for continuous improvement.
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 Strong analytical skills.
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 Strong problem-solving skills.
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Application Support Specialist

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 Job Summary
 
 
 
 We are seeking a skilled Senior Business Consultant to support the design, enhancement, and delivery of core banking modules&mdash;particularly in Loan Origination, Finance, Branch Operations, Trade Finance, Investment, and Core Banking Systems. The ideal candidate will bring strong functional knowledge of banking operations and financial systems, working closely with cross-functional teams to translate business needs into product features and implementation plans.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Functional Analysis &amp; Design
 
 
 - Gather and document business requirements for loan origination, financial posting, trade finance, and investment modules.
 
 
 - Define workflows, user stories, and functional specifications for credit processing, GL integration, and operational modules.
 
 
 - Support the design of financial flows including disbursement, repayment, accruals, and accounting treatments.
 
 
 
 
 
 
 Implementation Support
 
 
 
 - Collaborate with engineering, QA, and implementation teams to ensure accurate delivery of features.
 
 
 - Participate in UAT cycles, defect triaging, and release planning.
 
 
 - Assist in client onboarding, configuration, and training sessions.
 
 
 
 
 
 
 Stakeholder Engagement
 
 
 
 - Work with internal and external stakeholders to validate requirements.
 
 
 - Support client demos, workshops, and feedback sessions.
 
 
 - Provide domain expertise during pilot implementations and rollouts.
 
 
 
 
 
 
 Market &amp; Product Insights
 
 
 
 - Stay updated on industry trends in digital lending, core banking, and financial automation.
 
 
 - Benchmark competitor features and suggest enhancements to improve product competitiveness.
 
 
 Requirements
 
 
 
 
 
 
 Education &amp; Experience
 
 
 
 - Bachelor&rsquo;s degree in Finance, Business, Computer Science, or related field.
 
 
 - 4&ndash;7 years of experience in business consulting or product analysis within core banking or financial software.
 
 
 - Solid understanding of loan origination, credit workflows, and financial accounting in banking.
 
 
 - Experience with trade finance, branch operations, or investment modules is a plus.
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 - Strong analytical and documentation skills (BRDs, user stories, workflows).
 
 
 - Familiarity with GL posting rules and financial lifecycle in banking.
 
 
 - Effective communication and stakeholder management.
 
 
 - Experience working in Agile/Scrum environments.
 
 
 
 
 
 
 Technical Background
 
 
 
 - Familiarity with system architecture, APIs, or database structures is a plus.
 
 
 - Ability to understand and communicate technical constraints and possibilities with engineering teams.
 
 
 - Experience with banking software platforms, integration layers, or cloud-based solutions is an advantage.
 
 
 
 
 
 
 Preferred Qualifications
 
 
 
 - Exposure to SME or retail lending platforms.
 
 
 - Experience with digital tools like OCR, workflow automation, or AI-based scoring.
 
 
 - Knowledge of Islamic finance principles is an advantage.
 
 
 - Experience in multi-entity or regional banking environments.
 
</div>

Senior Business Consultant - Core Banking

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 We are seeking an experienced and dynamic Business Analyst to join a well-known Islamic Bank. The ideal candidate will possess a sharp analytical mind, outstanding communication skills, and deep industry knowledge to support the development and optimization of banking solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Requirements Gathering
 
 Collaborate with cross-functional stakeholders to elicit, analyze, and document detailed business and functional requirements.
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 Process Improvement
 
 Evaluate existing processes and identify opportunities for improvement to enhance operational efficiency and customer satisfaction.
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 Stakeholder Communication
 
 Act as a bridge between technical teams, business leads, and end-users to ensure consistent alignment and shared understanding across all project phases.
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 Documentation
 
 Create clear and structured documentation, including Business Requirement Documents (BRDs), use cases, and test cases to support development and testing activities.
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 Required Education and Experience:
 
 
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 Education:
 
 Bachelor&rsquo;s degree in computer science, Information systems or a related field. A Master&rsquo;s degree or MBA is a plus.
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 Experience:
 
 3&ndash;5 years of hands-on experience as a Business Analyst, preferably in the banking or fintech industry
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 Required Skills &amp; Competencies:
 
 
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 Analytical Thinking
 
 Strong ability to interpret and improve business processes, systems, and applications.
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 Effective Communication
 
 Exceptional written and verbal skills for interfacing with a wide range of stakeholders.
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 Problem Solving
 
 Proven capacity to identify root issues and propose effective, innovative solutions.
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 Technical Fluency
 
 Familiarity with databases and the software development lifecycle; ability to collaborate effectively with IT teams.
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 Industry Expertise
 
 Knowledge of the banking sector, with a particular focus on digital and internet banking products and services.
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 Interpersonal Agility
 
 Ability to foster collaboration and maintain productive relationships with diverse teams.
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 Project Management Basics
 
 Understanding of methodologies such as Agile or Scrum to support project planning and execution.
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 Preferred Qualifications:
 
 
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 Certifications:
 
 CBAP, AAC, or equivalent is advantageous.
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 Technical Know-how
 
 Exposure to programming languages and database management tools is a plus.
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 Change Management Awareness
 
 Understanding of principles and best practices to support organizational change initiatives.
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</div>

Business Analyst

Join International Turnkey Systems - ITS and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

International Turnkey Systems - ITS

ABOUT_COMPANY

Application Support Specialist

Senior Business Consultant - Core Banking

Business Analyst