Qureos Mentor

Intrado

<div><b>About Us</b><div><br>
Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.</div><br>
<br>
<b>Responsibilities/Qualifications</b><p><br>
We are seeking a knowledgeable and customer-focused Sales Engineer to support the sales and implementation of NG911 call handling, ECaTS (Emergency Call Tracking System), and TXT2911 solutions. Our offerings empower public safety agencies and PSAPs to operate more efficiently by transforming complex 9-1-1, NG9-1-1, and text-to-9-1-1 data into actionable insights.</p><p></p><p><br>
In this role, you will collaborate closely with Sales, Product, and Customer Success teams to demonstrate the value of our analytics and communication platforms, align solutions with customer needs, and ensure seamless technical integration across NG911, ECaTS, and TXT2911 environments.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Serve as the primary technical advisor in the sales process, supporting account executives during discovery, demos, proposals, and RFP responses specifically for NG911 call handling, ECaTS, and TXT2911 solutions</li><li>
Conduct customized product demonstrations highlighting how our solutions convert raw 9-1-1, NG9-1-1, and TXT2911 call and message data into operational intelligence</li><li>
Understand the unique operational, reporting, and messaging needs of PSAPs and state/local agencies, recommending tailored analytics and communication solutions</li><li>
Translate technical product features including NG911 call handling and text-to-911 capabilities into clear business benefits for both technical and non-technical stakeholders</li><li>
Support onboarding and integration processes for new customers by collaborating with implementation and support teams to ensure smooth deployment of NG911, ECaTS, and TXT2911 systems</li><li>
Act as a liaison between customers and product teams to convey feedback and help prioritize enhancements for all supported solutions</li><li>
Assist in developing documentation, white papers, and use cases that support the sales process and customer education about NG911 call handling, ECaTS, and TXT2911</li><li>
Stay up to date on trends in NG9-1-1, TXT2911, call handling systems, and public safety data reporting standards</li></ul><p></p><p><b><br>
Qualifications:
</b></p><ul><li>3+ years of experience in a Sales Engineer, Solutions Engineer, or Technical Consultant role, preferably in public safety, telecom, SaaS, or emergency communication technology</li><li>
Working knowledge of 9-1-1/NG9-1-1 systems, TXT2911 protocols, PSAP operations, or related emergency communication systems strongly preferred</li><li>
Strong understanding of data analytics, dashboards, reporting tools, and text-to-911 messaging platforms</li><li>
Proven ability to lead product demonstrations and simplify complex technical topics for diverse audiences</li><li>
Excellent interpersonal, communication, and presentation skills</li><li>
Experience responding to RFPs/RFIs and public sector procurement processes is a plus</li><li>
Willingness to travel occasionally to support customer meetings, conferences, or trade shows</li><li>
Ability to travel, as needed, to customer site visits, events, and internal meetings</li><li>
Bachelor's degree from an accredited college or university with major coursework in computer science, engineering, or related field required</li><li>
Equivalent work experience in a similar position may be substituted for educational requirements</li></ul>
<br>
<b>Total Rewards</b><div><br>
Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you&rsquo;d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond &ndash; paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in <b><i>work worth doing</i></b>!</div><div></div><div><br>
The starting salary is anticipated between $90,000 and $96,000 and will be commensurate with experience. This position is eligible for commissions.</div><div></div><div><br>
Intrado is an Equal Opportunity Employer &ndash; Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.</div></div>

Sales Engineer

<div>About Us:
<div>
Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.</div>
Responsibilities:
<p>
We are seeking a knowledgeable and customer-focused Sales Engineer to support the sales and implementation of NG911 call handling, ECaTS (Emergency Call Tracking System), and TXT2911 solutions. Our offerings empower public safety agencies and PSAPs to operate more efficiently by transforming complex 9-1-1, NG9-1-1, and text-to-9-1-1 data into actionable insights.</p><p></p><p><br>
In this role, you will collaborate closely with Sales, Product, and Customer Success teams to demonstrate the value of our analytics and communication platforms, align solutions with customer needs, and ensure seamless technical integration across NG911, ECaTS, and TXT2911 environments.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Serve as the primary technical advisor in the sales process, supporting account executives during discovery, demos, proposals, and RFP responses specifically for NG911 call handling, ECaTS, and TXT2911 solutions</li><li>
Conduct customized product demonstrations highlighting how our solutions convert raw 9-1-1, NG9-1-1, and TXT2911 call and message data into operational intelligence</li><li>
Understand the unique operational, reporting, and messaging needs of PSAPs and state/local agencies, recommending tailored analytics and communication solutions</li><li>
Translate technical product features including NG911 call handling and text-to-911 capabilities into clear business benefits for both technical and non-technical stakeholders</li><li>
Support onboarding and integration processes for new customers by collaborating with implementation and support teams to ensure smooth deployment of NG911, ECaTS, and TXT2911 systems</li><li>
Act as a liaison between customers and product teams to convey feedback and help prioritize enhancements for all supported solutions</li><li>
Assist in developing documentation, white papers, and use cases that support the sales process and customer education about NG911 call handling, ECaTS, and TXT2911</li><li>
Stay up to date on trends in NG9-1-1, TXT2911, call handling systems, and public safety data reporting standards</li></ul><p></p><p><b><br>
Qualifications:
</b></p><ul><li>3+ years of experience in a Sales Engineer, Solutions Engineer, or Technical Consultant role, preferably in public safety, telecom, SaaS, or emergency communication technology</li><li>
Working knowledge of 9-1-1/NG9-1-1 systems, TXT2911 protocols, PSAP operations, or related emergency communication systems strongly preferred</li><li>
Strong understanding of data analytics, dashboards, reporting tools, and text-to-911 messaging platforms</li><li>
Proven ability to lead product demonstrations and simplify complex technical topics for diverse audiences</li><li>
Excellent interpersonal, communication, and presentation skills</li><li>
Experience responding to RFPs/RFIs and public sector procurement processes is a plus</li><li>
Willingness to travel occasionally to support customer meetings, conferences, or trade shows</li><li>
Ability to travel, as needed, to customer site visits, events, and internal meetings</li><li>
Bachelor's degree from an accredited college or university with major coursework in computer science, engineering, or related field required</li><li>
Equivalent work experience in a similar position may be substituted for educational requirements</li></ul>
Total Rewards:
<div>
Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you&rsquo;d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond &ndash; paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in <b><i>work worth doing</i></b>!</div><div></div><div><br>
The starting salary is anticipated between $90,000 and $96,000 and will be commensurate with experience. This position is eligible for commissions.</div><div></div><div><br>
Intrado is an Equal Opportunity Employer &ndash; Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.</div></div>

<div><b>About Us</b><div><br>
Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.</div><br>
<br>
<b>Responsibilities/Qualifications</b><p><br>
We are seeking a GIS Analyst to support our GIS team in the analysis, interpretation, and management of geographic data. The ideal candidate will have strong technical skills, experience in geospatial technologies, and a demonstrated passion for leading meaningful projects in public safety (addresses, roads, cities, counties, and states). As a GIS Analyst, you will lead spatial data initiatives and deliver actionable insights that drive strategic decision-making across departments.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Lead the development, optimization, and maintenance of complex GIS databases and systems</li><li>
Conduct spatial analysis and geospatial modeling to support projects and organizational goals</li><li>
Design, update, and manage digital maps and GIS products, ensuring data integrity and accuracy</li><li>
Integrate spatial data from diverse sources, including satellite imagery, GPS, and field data, and oversee quality assurance processes</li><li>
Prepare comprehensive reports, presentations, and materials to communicate GIS findings to stakeholders and executive leadership</li><li>
Collaborate with cross-functional teams and departments to ensure the reliability and consistency of geospatial data</li><li>
Oversee GIS-related projects by coordinating data gathering, analysis, and interpretation of both spatial and non-spatial data</li><li>
Provide customer support in field mapping, offering guidance via phone, Teams, or email</li><li>
Stay current with emerging GIS technologies, software advancements, and industry best practices, and recommend improvements to workflows</li></ul><p></p><p><b><br>
Qualifications</b>:</p><ul><li>
Associates or Bachelor's degree in Geography, Geospatial Information Science, Urban Planning or similar field related to GIS</li><li>
Proficiency in GIS software such as ArcGIS, QGIS, or other GIS platforms</li><li>
Experience in spatial data analysis, including data manipulation and geospatial modeling</li><li>
Strong knowledge of spatial data formats (e.g., shapefiles, GeoJSON, KML, etc.)</li><li>
Intermediate understanding of database management systems (e.g., SQL,Postgres)</li><li>
Familiarity with remote sensing, GPS technologies, and data collection methods</li><li>
Strong analytical, problem-solving, and organizational skills</li><li>
Ability to work both independently and as part of a team</li><li>
Experience working with customers and providing exceptional support</li><li>
Excellent communication skills and the ability to present technical information clearly to non-technical stakeholders</li></ul><p><b>
Preferred Skills</b>:</p><ul><li>
Experience with 9-1-1 mapping technology a plus</li><li>
Experience with web mapping technologies (e.g., ArcGIS Online)</li><li>
Knowledge of Python is helpful</li></ul>
<br>
<b>Total Rewards</b><div><br>
Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you&rsquo;d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan, and several that go above and beyond &ndash; paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection, an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in <b><i>work worth doing</i></b>!</div><div></div><div><br>
The starting salary is anticipated between $50,000 and $60,000 and will be commensurate with experience.</div><div><br>
</div><div>Intrado is an Equal Opportunity Employer &ndash; Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.</div></div>

GIS Analyst

Join Intrado and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Intrado

About Company

Sales Engineer

Sales Engineer

GIS Analyst