Qureos Mentor

Ionic Partners

<div><div>Are you an experienced QA professional with a passion for excellence and innovation? Are you looking for an opportunity to work alongside some of the most skilled professionals globally in a top-tier, fully remote organization?</div><div></div><div><br>
At Sparkrock, we help social benefit organizations&mdash;such as nonprofits, school boards, and government agencies&mdash;reach their full potential through technology. Every day, over 150,000 people use our ERP and product platforms to work more efficiently, freeing up time and resources to focus on the good they want to achieve.<br>
</div><div></div><br>
<div>We are looking for a Senior QA Engineer to strengthen and innovate our QA processes at Sparkrock. In this role, you will enhance our testing strategies and integrate advanced automation tools. You will collaborate closely with peers across development, product management, and operations teams. Your expertise will be crucial in evolving our ERP products for non-profits and educational institutions by ensuring the software's reliability and effectiveness. The ideal candidate has a solid QA background and a thorough understanding of the QA field, has worn various hats in the QA world, possesses strong hands-on automation experience, is detail-oriented, enjoys exploring new testing methodologies, and thrives in a dynamic environment that fosters continuous improvement and experimentation.</div><div></div><div><br>
If you are driven and passionate about delivering high-quality software solutions, Sparkrock is the perfect place for you.</div><div></div><div><b><br>
Responsibilities</b></div><div></div><div><br>
As a Senior QA Engineer, you will be engaged in a variety of critical tasks that ensure the quality and reliability of our software solutions.</div><ul><li><b>Business Requirements Analysis</b>: Analyzing business requirements to understand the testing needs and ensure alignment with business goals.</li><li><b>Test Design</b>: Designing test cases and strategies that cover all functionalities and scenarios effectively.</li><li><b>Test Planning</b>: Planning the testing cycles and scheduling to align with the development phases and project timelines.</li><li><b>Test Writing</b>: Documenting clear and concise test cases and scripts.</li><li><b>Test Execution:</b> Running tests manually and using automation to identify issues or bugs.</li><li><b>Test Automation</b>: Developing and maintaining automated test scripts and frameworks to increase testing efficiency.</li><li><b>Test Results Reporting</b>: Compiling test results, providing insights into the software&rsquo;s quality, and making recommendations for improvements.</li><li><b>Defects Management</b>: Managing and tracking defects from identification to resolution, ensuring they are addressed in a timely manner.</li><li><b>QA Infrastructure and Tools Maintenance</b>: Maintaining the QA testing environment and tools to support efficient testing activities.</li></ul><div></div><div><b><br>
Requirements</b></div><div></div><ul><li><br>
5+ years of experience in QA automation</li><li>Projects with ERP and other Enterprise SaaS solutions in production mode</li><li>Experience working in Agile teams</li></ul><div>
*Bachelor&rsquo;s Degree in Computer Science, Information Technology, *Software Engineering, or a related field.</div><ul><li>Certifications such as ISTQB, CSTE, or similar</li></ul><div></div><div><b><br>
Nice to have</b></div><div></div><ul><li><br>
Experience with Microsoft Business Central is a huge advantage</li><li>Experience with writing AL-based tests for Microsoft Business Central is an even greater advantage</li></ul><div></div><div><b><br>
Benefits</b></div><div></div><div><br>
We don&rsquo;t call them perks; they&rsquo;re just part of what makes working at Sparkrock great.</div><ul><li>We are 100% remote and global. Live your best life, wherever that may be, and never lose out on career opportunities because of it.</li><li>Flexible work hours. We work asynchronously and don&rsquo;t care when you&rsquo;re online, just that you deliver great results.</li><li>Dedication to development. We focus on career paths for each and every one of our employees and help provide training to advance at every stage of their careers.</li><li>Introductions to thought leaders in the space and webinars on cutting-edge tech hot topics</li><li>Stipend to help set up your ideal home office</li><li>Focus on culture. Coffee chats, happy hours, cooking classes, book clubs, and more!</li></ul>
<div>We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.</div></div>

Senior QA Engineer (OTE $50,000/year USD), Sparkrock

<div><div>Are you a high-performing Cloud Support professional who enjoys deep-diving into high-impact SaaS issues? Are you ready to work with cross-functional teams to drive outcomes and find solutions to customer escalations? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? If so, then keep reading&hellip;<br>
</div><div></div><br>
<div>Sparkrock helps social benefit organizations like nonprofits, school boards, and government agencies to reach their greatest potential using technology. We help to make these mission-driven organizations more efficient, freeing up their time and resources to focus on the good they want to achieve. Every day, nearly 45,000 people use our ERP products to make the world a better place.</div><div></div><div><br>
We are looking for a SaaS Escalation and Operations Engineer who will unblock the business and fix what&rsquo;s broken. You&rsquo;ll not only solve critical issues but also make lasting changes by working across support, engineering, and infrastructure teams. Unlike traditional ops or support roles, this is a full-stack operations role - you won&rsquo;t be handing off problems. You&rsquo;ll drive them to resolution and make sure they don&rsquo;t come back.</div><div></div><div><br>
If you are highly motivated and love thriving in ambiguity, taking ownership, and enjoying deep-diving into hard problems, Sparkrock is the place for you!</div><div>
</div><div><b>
Responsibilities</b></div><div>
</div><ul><li>Take ownership of <b>critical customer support escalations</b> and infrastructure issues across cloud-hosted SaaS environments.</li><li>Reproduce and investigate incidents, digging into infrastructure, logs, databases, and application behavior.</li><li>Collaborate across engineering, support, and infrastructure teams to define <b>clear problem statements</b> and ensure permanent fixes.</li><li>Push and track fixes across multiple teams, from support diagnosis to engineering solutions and infrastructure remediation.</li><li>Identify patterns and propose process, product, and observability improvements to avoid recurrence.</li><li>Participate in on-call rotations and lead incident response as needed.</li><li>Contribute to the automation of repetitive fixes, troubleshooting steps, and incident workflows.</li></ul><div>
</div><div><b>
Requirements</b></div><div>
</div><ul><li>No specific degree is required. Proven hands-on experience outweighs formal education.</li><li>3+ years in a SaaS support, SRE, DevOps, or infrastructure engineering role.</li><li>Hands-on experience with <b>cloud infrastructure</b> (AWS, Azure)</li><li>Proven <b>incident response and troubleshooting</b> abilities</li><li>Comfortable navigating application code, logs, and APIs to identify product-related issues</li><li>Experience working with <b>cross-functional teams</b> to drive outcomes</li><li>Strong communication skills and ability to coordinate across stakeholders</li><li>Extensive hands-on experience in Windows Server administration and troubleshooting</li></ul><div><b>
Tools</b></div><ul><li>Observability: Grafana, Prometheus, ELK, or similar</li><li>IaC: Terraform, Pulumi, or CloudFormation</li><li>CI/CD: GitHub Actions, GitLab CI/CD, Jenkins</li><li>Scripting: Bash, Python, PowerShell</li></ul><div><b>
Minimum Requirements</b></div><ul><li>Demonstrated ability to take an issue from report to resolution</li><li>Comfort working in multi-tenant SaaS environments</li><li>Strong understanding of systems, networks, and application behavior</li><li>Ability to work independently and drive action across multiple teams</li></ul><div><b>
Soft skills</b></div><ul><li>Ownership mindset, calm under pressure, empathetic communicator, relentless problem-solver, bias for action.</li></ul><div><b>
Nice to have</b></div><ul><li>Experience in an SRE or Escalation Engineering role</li><li>Familiarity with security/compliance-driven environments (SOC 2, ISO 27001)</li></ul><div>
</div><div><b>
Benefits</b></div><div>
</div><div>
We don&rsquo;t call them perks; they&rsquo;re just part of what makes working at Sparkrock great.</div><ul><li>We are 100% remote and global. Live your best life wherever that may be, and never lose out on career opportunities because of it.</li><li>Flexible work hours &ndash; we work asynchronously and don&rsquo;t care when you&rsquo;re online, just that you deliver great results and are there for our customers.</li><li>We are dedicated to your growth with consistent and meaningful feedback, support in achieving your personal career goals, and access to leading-edge tools, playbooks, and technology to amplify your experience.</li><li>Introductions to thought leaders in the space and webinars on cutting-edge tech hot topics.</li><li>Stipend to help set up your ideal home office.</li><li>Focus on culture: coffee chats, happy hours, cooking classes, book clubs, and more!</li></ul>
<div>We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.</div></div>

SaaS Escalation and Operations Engineer ($60,000/year USD), Sparkrock

<div><div><b>Sparkrock is helping Ionic Partners to hire for this opening.</b></div><div></div><div><br>
Are you an expert Cloud professional who thrives on solving complex technical debt challenges and building order from chaos? Are you ready to build the technical foundation for a next-generation platform that will serve millions of users globally? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? If so, then keep reading&hellip;</div><div></div><div><br>
At Ionic Partners, we invest in B2B software and software development companies that build products that create real customer value. We focus on driving growth and operational improvements to help accelerate companies over the second chasm.</div><div></div><div><br>
We are looking for a SaaS Chief Architect who will lead the architectural transformation of multiple SaaS products while building the technical foundation for a next-generation platform that will serve millions of users globally. Unlike typical architect roles focused on greenfield projects, you'll be the transformation champion who modernizes legacy acquisitions into cutting-edge, scalable SaaS solutions while maintaining business continuity.</div><div></div><div><br>
If you are highly motivated and love thriving in ambiguity, taking ownership, and enjoying deep-diving into hard problems, this is the place for you!</div><div></div><div><b><br>
Responsibilities</b></div><div></div><ul><li><br>
Design and document comprehensive solution architectures for multiple SaaS products</li><li>Lead infrastructure transformation initiatives from legacy to modern cloud-native architectures</li><li>Create and maintain detailed technical documentation, including network diagrams, data flow diagrams, and system architecture diagrams</li><li>Build and optimize CI/CD pipelines to enable rapid, reliable deployments across multiple products</li><li>Conduct thorough infrastructure audits and create actionable remediation plans</li><li>Write detailed product specifications, bridging business requirements and technical implementation</li><li>Implement cost optimization strategies across multi-cloud environments (AWS, Azure, GCP)</li><li>Champion DevOps transformation and operational excellence initiatives</li><li>Mentor engineering teams on architectural best practices and design patterns</li><li>Collaborate with acquisition teams to assess and integrate newly acquired products</li><li>Establish architectural governance and technical standards across the organization</li></ul><div></div><div><b><br>
Requirements</b></div><div></div><ul><li><br>
Bachelor's degree in Computer Science, Engineering, or related field</li><li>12+ years in software architecture with at least 5 years in senior architectural roles</li><li>Expert-level knowledge of cloud platforms (AWS, Azure, GCP) and multi-cloud strategies</li><li>Proven experience in modernizing legacy applications and infrastructure</li><li>Deep understanding of microservices, containerization (Docker, Kubernetes), and serverless architectures</li><li>Expertise in CI/CD tools (Jenkins, GitLab CI, GitHub Actions, ArgoCD)</li><li>Strong knowledge of Infrastructure as Code (Terraform, CloudFormation, Pulumi)</li><li>Experience with cost optimization tools and FinOps practices</li><li>Proficiency in multiple programming languages (Python, Go, Java, JS, C#)</li><li>Expert in system design and distributed systems architecture</li><li>Strong understanding of security best practices and compliance frameworks</li><li>Experience with observability and monitoring solutions</li><li>Exceptional communication skills to translate complex technical concepts to stakeholders</li><li>Strong leadership and influence without authority</li><li>Ability to work across time zones for global team collaboration</li><li>On-call rotation participation for critical infrastructure issues</li></ul><div></div><div><b><br>
Nice to have</b></div><div></div><ul><li><br>
Certifications: AWS/Azure/GCP Solutions Architect, TOGAF</li><li>Experience with M&amp;A technical due diligence</li><li>Background in specific compliance requirements (SOC2, HIPAA, GDPR)</li><li>Experience with legacy technology stacks requiring modernization</li><li>Published articles or speaking experience on architectural topics</li></ul><div></div><div><b><br>
Benefits</b></div><div></div><ul><li><br>
100% remote and global</li><li>Flexible work hours and asynchronous culture</li><li>Tailored coaching and career development support</li><li>Access to expert webinars and learning sessions</li><li>Engaged virtual community: coffee chats, book clubs, trivia nights, and more!</li></ul>
<div>We believe in the power of people, platforms, and processes to transform the world. We envision a global economy that uses business as a force for good and creates opportunity for all. Our mission is to create a better, more equitable world through the power of software.</div><div></div><div><br>
Our companies build mission-critical B2B software that customers across the globe rely on to run their businesses. We embrace a growth mentality where we continuously learn, improve, and innovate to drive better and better outcomes. We take customer success seriously and believe that each and every one of us has an important role to play in making sure that our customers are genuinely excited to partner with us. We are a fully remote company and have been building our culture this way from day 1. This means that we get to work with the best people from around the world and can do so while living and growing in the communities we love. It also means that our platform and processes are specifically designed to allow people to be optimally productive on a truly flexible schedule.</div><div></div><div><br>
We are an equal opportunity employer and value diversity, equity, and inclusion. We believe that the best ideas come from diverse teams and that diverse teams are built intentionally. We want the best people from all around the world and are committed to creating an environment where people are empowered to give voice to their great ideas.</div></div>

SaaS Chief Architect ($100,000/year USD) @Ionic Partners

Join Ionic Partners and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ionic Partners

ABOUT_COMPANY

Senior QA Engineer (OTE $50,000/year USD), Sparkrock

SaaS Escalation and Operations Engineer ($60,000/year USD), Sparkrock

SaaS Chief Architect ($100,000/year USD) @Ionic Partners