Qureos Mentor

IronMountain Solutions

<div>501652 Project Control Analyst I

Work Location: Huntsville, AL

Schedule: Full Time

Relocation: Negotiable

IronMountain Solutions, Inc. is seeking a highly motivated and organized individual as a Project Control Analyst to support the corporate office located in Huntsville, AL. Individual must be detail-oriented, highly motivated, a self-starter able to manage tight deadlines and multi-task on multiple efforts simultaneously. Requires excellent communication and interpersonal skills and ability to provide information and service to a wide range of internal and external contacts.

Job Responsibilities:
<ul><li>A successful candidate must be detail-oriented, analytical, highly organized, and work well within a team. This position will be responsible for performing a wide range of financial and budget functions across all programs on a daily basis. This candidate should be comfortable handling multiple projects at one time and be able to professionally handle the multi-faceted requirements of a fast-paced, growing company.</li>
<li>Must be able to manage various tasks and program managers with competing priority levels. Should possess knowledge and capabilities to perform tasks related to budgeting, planning, monitoring, and reporting of projects.</li>
<li>Creates and maintains advanced Excel spreadsheets to track employee hours, travel budgets, and costs expended. Setup employee data in JAMIS Accounting System to include employee job lists and business planning. Prepare, maintain, and update employee IWA's. Track the correct distribution of employee time and expenses by the assigned job.</li>
<li>Maintain and update employee Timecard training instructions and company Dashboards. Ensure all new hires have contract funding and an IWA with assigned jobs and descriptions on day 1.</li>
<li>Budget, manage and approve employees direct travel requests to ensure compliance with company policy and procedures, JTR/FTR and contract requirements.</li>
<li>Review, approve and reconcile monthly Prime and Subcontractor invoices as well as CDRL development and delivery.</li>
<li>Prepare contract realignments, ROM reviews, and what-if scenarios. Support customer monthly, quarterly, and annual reviews. Communicate with Program Task Leads and their Directors to review and analyze Task Order funding, budgeting, and projections to ensure customer requirements are met and with-in contract compliance. Support contract proposal pricing. Significant and daily interface with Contracts, Accounting, Proposal Teams, Tasks Leads/Director/Vice-Presidents.</li>
<li>Ability to multitask and meet deadlines.</li>
</ul>
Education and General experience:
<ul>
<li>Bachelor's degree in Business, Finance, Accounting, or similar discipline is preferred. A minimum of 1 year of relevant experience in finance, budget or project control for a Government Contractor is preferred.</li>
<li>Must possess advanced MS Excel skills to include PivotTables, VLOOKUP, INDEX/MATCH, and Data Tables. (MS Word and MS Project knowledge a plus)</li>
<li>JAMIS Prime ERP experience desired</li>
<li>A qualified applicant will have good communication skills and the ability to establish and maintain a close relationship with internal and external customers.</li>
<li>The ability to work independently and collaborate as a team member to ensure that items are completed on or ahead of schedule.</li>
<li>Positive attitude, growth-oriented, and a desire to learn and improve performance.</li>
</ul>
IronMountain Solutions is an Equal Opportunity Employer</div>

Project Control Analyst I

<div>501654 Logistics Analyst

Work Location: Huntsville, AL

Schedule: Full Time 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation: Negotiable

IronMountain Solutions is seeking a Logistics Analyst to support a Department of the Air Force production effort in Huntsville, Alabama. This role will lead and coordinate logistics-related activities across the contract, with emphasis on reliability and maintainability (R&amp;M), Government property accountability, integrated logistics support (ILS), provisioning, and broader product support analysis. The Logistics Analyst will work alongside engineering, quality, configuration management, manufacturing, supplier teams, and the customer to ensure logistics data, supportability planning, and property controls remain aligned to contract requirements.

Job Responsibilities
<ul>
<li>Supports all contract logistics activities, including integrated logistics support planning, provisioning, product support analysis, Government property coordination, and reliability and maintainability related tasks.</li>
<li>Develops, reviews, revises, and maintains logistics data, provisioning inputs, and product support documentation for new, modified, refurbished, or production hardware.</li>
<li>Coordinates with engineering, configuration management, manufacturing, and quality teams to evaluate design changes, ECPs, variances, and process changes for logistics, supportability, provisioning, and property impacts.</li>
<li>Reviews, evaluates, accepts, and/or rejects provisioning data, supportability data, and related contractor or OEM submissions for adequacy, completeness, and technical accuracy.</li>
<li>Provides product support analysis to determine maintenance impacts, sparing implications, provisioning requirements, and long-term support considerations associated with fielded or newly produced systems.</li>
<li>Assists in the development, maintenance, and execution of integrated logistics support plans, provisioning packages, logistics product data, and engineering data for provisioning as required by contract deliverables.</li>
<li>Supports property management activities, including accountability, inventory reconciliation, receiving, storage, movement, and coordination of Government Furnished Property in accordance with contractual and company requirements.</li>
<li>Interfaces with customer representatives, subcontractors, OEMs, and internal functional teams to resolve logistics issues, support provisioning conferences or reviews, and improve supply availability and product support outcomes.</li>
<li>Analyzes technical documentation and source data to identify supportability concerns, interchangeability and substitutability issues, obsolescence considerations, and downstream supply impacts.</li>
<li>Supports fact finding, technical evaluations, integrated product teams, and logistics-related reviews by validating assumptions, reviewing documentation, and providing written and verbal input to leadership and customers.</li>
<li>Tracks action items, deliverables, and logistics-related risks, and provides timely status updates, recommendations, and corrective actions as needed.</li>
<li>Completes other duties as assigned.</li>
</ul>
Required Skills, Competencies and Abilities
<ul>
<li>Acquisition logistics, sustainment logistics, and/or product support analysis experience supporting aviation, defense, or major weapon system programs.</li>
<li>Working knowledge of integrated logistics support principles, provisioning concepts, reliability and maintainability considerations, and Government property accountability practices.</li>
<li>Ability to review and analyze technical data received from engineering organizations, OEMs, vendors, and subcontractors for logistics and provisioning applicability.</li>
<li>Ability to evaluate engineering or configuration changes for supportability, provisioning, maintenance, and supply impact.</li>
<li>Experience supporting or coordinating logistics data, provisioning packages, logistics product data, or related contract deliverables.</li>
<li>Ability to interface professionally with customers, subcontractors, and internal cross-functional teams and to represent the program effectively in meetings and reviews.</li>
<li>Proficiency with Microsoft Office Suite products.</li>
<li>Strong written and verbal communication skills, including the ability to brief and converse with all levels of leadership.</li>
<li>Must be willing to travel up to 10% of the time.</li>
</ul>
Desired Skills
<ul>
<li>Experience with Integrated Logistics Support Plans, provisioning data development, logistics product data, or engineering data for provisioning.</li>
<li>Experience with Government property management, inventory control, or support equipment accountability on a defense program.</li>
<li>Background in product support analysis, maintenance planning, technical manual support, or supply support analysis.</li>
<li>Familiarity with reliability and maintainability concepts and how they affect sustainment planning and supportability decisions.</li>
<li>Ability to comprehend engineering technical data, bills of material, drawings, and configuration documentation.</li>
<li>Organizational and interpersonal skills with the ability to multi-task, prioritize work, and operate effectively in a team environment.</li>
<li>Self-starter who is organized, detail oriented, a problem solver, and an effective communicator.</li>
</ul>
Education and General Experience
<ul>
<li>Bachelor's degree and four (4) years of relevant work experience; additional directly related experience may be considered in lieu of a degree.</li>
<li>Eight years of relevant experience in lieu of degree may include acquisition logistics, sustainment logistics, provisioning, integrated logistics support, product support analysis, property management, or defense program support.</li>
</ul>
Security Clearance Requirements
<ul>
<li>Must be able to obtain a secret clearance. Per federal requirements, only U.S. citizens are eligible for this level of clearance.</li>
</ul>
IronMountain Solutions is an Equal Opportunity Employer</div>

Logistics Analyst

<div>
 In-Bound Call Center Representative&nbsp;
 
 
 Work Location: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Tysons Corner, VA
 
 
 
 
 Schedule: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full Time;&nbsp;
 
 fully remote
 
 &nbsp;
 
 
 
 
 Relocation: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;N/A
 
 
 
 
 
 Note:
 
 &nbsp;This position requires a&nbsp;
 
 Public Trust Clearance.&nbsp;
 
 
 
 
 
 Insight Technology Solutions currently supports a contract providing call center support for the Student Exchange and Visitor Program (SEVP) within the Department of Homeland Security. We are looking for candidates with previous experience in providing end-user phone support in a high call volume environment with a proven ability to deliver comprehensive customer service and updates regarding sensitive information.
 
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 
 Ability to operate in a high-volume metrics driven call center environment&nbsp;
 
 </li>
 <li>
 
 Ability to be flexible with work schedule to support the Call Center&rsquo;s needs during operating hours&nbsp;
 
 </li>
 <li>
 
 Ability to multitask and research information on multiple databases at the same time&nbsp;
 
 </li>
 <li>
 
 Ability to enter data and talk to stakeholders at the same time&nbsp;
 
 </li>
 <li>
 
 Ability to conceptualize scenarios and communicate it effectively to stakeholders&nbsp;
 
 </li>
 <li>
 
 Ability to work independently, and demonstrated ability to efficiently interpret research and analyze information from various sources&nbsp;
 
 </li>
 <li>
 
 Ability to communicate effectively both orally (in groups and one-on-one) and in writing (as position occupied dictates)&nbsp;
 
 </li>
 <li>
 
 Ability to listen actively to sensitive information&nbsp;
 
 </li>
 <li>
 
 Ability to successfully navigate national web-based tracking systems relating to SEVIS and Fee Payment
 
 </li>
 <li>
 
 Ability to analyze multifaceted issues relating to the SEVIS system&nbsp;
 
 </li>
 <li>
 
 Ability to provide support to international stakeholders and academic institutions&nbsp;
 
 </li>
 <li>
 
 Ability to utilize telephony systems, CRM, Microsoft Dynamics and other ticket tracker systems, and Microsoft Office Suite
 
 </li>
 </ul>
 
 
 
 Education and Experience Requirements:
 
 
 
 <ul>
 <li>
 
 Education: High school diploma required.
 
 </li>
 <li>
 
 Experience: Minimum of three (3) years of specialized experience supporting a Call Center or Help Desk environment.
 
 </li>
 <li>
 
 Certification: HDI Certification is highly preferred but not required.
 
 </li>
 </ul>
 
 
 Insight Technology Solutions is an Equal Opportunity Employer
 
 
</div>

In-Bound Call Center Representative

<div>
 
 Customer Service Representative - USCG NMC
 
 
 Work Location: &nbsp; &nbsp; &nbsp; Martinsburg, WV &nbsp; &nbsp;&nbsp;
 
 
 Schedule:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Full Time;&nbsp;
 
 fully remote
 
 &nbsp;
 
 
 Relocation:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; N/A
 
 
 
 Note:
 
 &nbsp;This position requires&nbsp;
 
 Public Trust
 
 &nbsp;
 
 Clearance
 
 .&nbsp;
 
 
 Iron Mountain Solutions currently supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center&rsquo;s (NMC) Contact Center (CC). The Contact Center Specialist provides direct telephone, email, and chat-based support to members of the Merchant Mariner community, members of the public, and other concerned parties, on the Merchant Mariner credentialing process as administered by the United States Coast Guard National Maritime Center. The position requires the candidate to quickly develop an understanding of the laws, regulations, policies, and processes involved in the Merchant Mariner credentialing process, and relies on the candidate&rsquo;s strong customer service and communication skills, both orally and in writing.
 
 
 
 Job Responsibilities:
 
 &nbsp;
 
 <ul>
 <li>
 Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
 </li>
 <li>
 Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
 </li>
 <li>
 Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
 </li>
 <li>
 Building lasting relationships with clients and other call center team members based on trust and reliability.
 </li>
 <li>
 Utilizing software, databases, scripts, and tools appropriately.
 </li>
 <li>
 Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
 </li>
 </ul>
 
 
 Education and Experience Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (no experience required), or
 </li>
 <li>
 High school diploma (or equivalent) and 6 years of relevant experience
 </li>
 <li>
 Must be able to obtain a Public Trust Clearance
 </li>
 <li>
 Must have exceptional written and verbal communications skills
 </li>
 </ul>
 
 Iron Mountain Solutions is an Equal Opportunity Employer
 
 
 &nbsp;
 
</div>

Customer Service Representative NMC

<div>501653 Administrative Support Professional

Work Location: Huntsville, AL

Schedule: Full Time 40 hours per week; 8 hours per day in office (remote work is not authorized)

Relocation: Negotiable

IronMountain Solutions, Inc. has an opening for an administrative support professional to provide support to the Project Manager, employees and sub-contractor employees of the Aviation Turbine Engines Project Office. Candidates must have the ability to obtain and maintain an active Secret level security clearance. 
 
Responsibilities:
<ul>
<li>Carry out recurring office procedures independently, performing a variety of administrative functions including supporting ATE level operations and greeting visitors.</li>
<li>Maintain a close and highly responsive relationship in the day-to-day activities of the supervisor and staff.</li>
<li>Process travel authorizations, prepare travel packets, and generate travel vouchers for signature.</li>
<li>Plan, schedule, and coordinate meeting requirements, invite attendees and schedule a location.</li>
<li>Prepare and print material for presentations and meetings, coordinate conference attendance requirements and prepare leadership packets.</li>
<li>Maintain external email distribution lists, spread sheets, meeting schedules, maintain contact information rosters and employee databases, and manage the internal calendar.</li>
<li>Coordinate farewell events and awards for departing team members.</li>
<li>Maintain ITEP's MS Teams channels, included but not limited to adding and removing members.</li>
<li>While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use tools or controls; normal physical activity (reach with hands and arms; climb stairs); and communicate effectively with all levels of employees and leadership. The employee must occasionally lift or move office products and supplies, up to 25 pounds.</li></ul> 
 
 Education and General experience:
<ul>
<li>Must have a BA/BS degree and three (3) years of experience or an associate degree and four (4) plus years of relevant work experience or six (6) years of relevant work experience.</li>
<li>Experience coordinating and processing government travel, required.</li>
<li>Previous experience in a government project office is preferred but not required.</li>
<li>Strong organizational and planning</li>
<li>Excellent verbal communication skills; high attention to detail.</li>
</ul>
IronMountain Solutions is an Equal Opportunity Employer</div>

Administrative Support Professional