Abrar Admin

Isabella Bank

<div><h1 class="jobSectionHeader"><b>Position Title: Teller</b></h1>
<h2 class="jobSectionHeader"><b>Reports To: Branch Manager</b></h2>
<h2 class="jobSectionHeader"><b>Hours: Tuesday, Thursday, Friday, and Saturdays</b></h2>
<h2 class="jobSectionHeader"><b>Responsibilities:</b></h2>
<ul><li>Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records.</li>
<li>Cash checks and process withdrawals; pay out money after verification of signatures, and customer balances.</li>
<li>Promote and explain other financial institution services such as CDs, safe deposit boxes, traveler&rsquo;s checks and money orders.</li>
<li>Receive mortgage, consumer loan and other payments and ensure the payments match balance due. Enter payments into computer and generate customer receipts.</li>
<li>Count, check, and package coins and currency.</li>
<li>Ensure that teller stations are properly stocked with forms, supplies, etc.</li>
<li>Establish and maintain effective working relationships with co-workers.</li>
<li>Pursue personal development of skills and knowledge necessary for this position.</li>
<li>Perform other similar or related duties as necessary.</li>
<li>Deliver outstanding customer service.</li>
<li>Assist with account opening procedures.</li>
<li>Pin ATM/Debit cards.</li>
<li>Document and file items into synergy.</li>
<li>Travel to other branches to assist with staffing may be required.</li>
<li>Other duties as assigned.</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications:</b></h2>
<h2 class="jobSectionHeader"><b>Education/Experience</b></h2>
<ul><li>High School Diploma required</li>
<li>Previous cash handling or teller experience preferred</li>
</ul><h2 class="jobSectionHeader"><b>Skills</b></h2>
<ul><li>Strong verbal communication skills</li>
<li>Good mathematical skills</li>
<li>Basic computer knowledge</li>
<li>Enthusiastic, positive, outgoing personality</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Benefits:</b></h2>
<ul><li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance</li>
<li>401K with company match</li>
<li>Paid Time Off and Paid Holidays</li></ul><br>
<p></p>
<p>
Isabella Bank is an AA/EEO employer.</p></div>

Hemlock Part Time Teller

<div><h1 class="jobSectionHeader"><b>Position Title: Call Center Representative</b></h1>
<p><b>
This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period.</b></p>
<h2 class="jobSectionHeader"><b>
Reports To: Call Center Manager</b></h2>
<h2 class="jobSectionHeader"><b>General Purpose:</b></h2>
<p>
Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank. The goal is to educate, assist, and provide quick and efficient service while building strong relationships with customers over the phone, including referring to and recommending products and services to fit the customers&rsquo; needs.
</p><h2 class="jobSectionHeader"><b>Responsibilities:</b></h2>
<ul><li>Answer a high volume of incoming calls and digital requests to the bank with enthusiasm, transferring to other departments and employees when necessary.</li>
<li>Research and resolve customer inquiries and disputes in a timely and professional manner.</li>
<li>Able to build relationships and educate customers about the bank&rsquo;s products and services.</li>
<li>Look beyond the initial contact questions to gain in-depth and detailed understanding of each customer&rsquo;s needs and refers bank products and services.</li>
<li>Assist customers with disputes, transfers, deposits, loans, card and online/mobile banking inquiries as well as maintenances to accounts.</li>
<li>Provide technical support to customers to assist with online banking, mobile banking and opening of accounts online.</li>
<li>Perform duties in an efficient, professional and courteous manner.</li>
<li>Perform special projects as needed.</li>
<li>Other duties as assigned</li>
</ul><h2 class="jobSectionHeader"><b>Education/Experience</b></h2>
<ul><li>High school diploma or GED required</li>
<li>Two years of customer service experience required</li>
<li>Minimum of one year of banking experience preferred</li>
<li>Basic knowledge of banking products and services including online and mobile banking</li>
</ul><h2 class="jobSectionHeader"><b>Skills</b></h2>
<ul><li>Exceptional written and verbal communication skills</li>
<li>Demonstrated ability to deliver exceptional customer service experiences</li>
<li>Strong problem-solving skills</li>
<li>Ability to effectively collaborate within and across teams and departments</li>
<li>Ability to effectively shift between tasks and communications</li>
<li>Strong computer skills including knowledge of Microsoft Office</li>
<li>Dependable, self-motivated and strives to fulfill the Isabella Bank vision</li>
<li>Positive and enthusiastic attitude</li></ul><br>
<p></p>
<p>
Isabella Bank is an AA/EEO employer.</p></div>

Call Center Representative I

Join Isabella Bank and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Isabella Bank

About Company

Hemlock Part Time Teller

Call Center Representative I