Qureos Mentor

Island Health

Island Health is a public hospital district located in Anacortes, Washington, providing award-winning healthcare since 1962. The organization focuses on courageous care, offering a wide range of medical services including primary care, specialty care, and emergency services. With a commitment to community-driven healthcare, Island Health aims to empower patients through active participation in their healthcare planning. Recognized as a top rural hospital, it serves patients across Skagit, Island, and San Juan counties, ensuring high-quality care tailored to community needs.

<div>At Island Health, people are at the center of everything we do. As a part of the Acute Care team, you&rsquo;ll play a vital role in supporting our mission to care for those who care for others. You&rsquo;ll help create a positive and seamless experience for every team member &mdash; ensuring they feel valued, supported, and heard
<ul>
<li>Location: Anacortes, WA, Onsite</li>
<li>Schedule: 0.6 FTE / Night Shift</li>
<li>Salary: $21.12/hr - $31.37/hr
<ul><li>Night Differential - $2.25</li>
<li>Evening Differential - $1.65</li>
<li>Weekend Differential - $1.50</li>
</ul>
</li></ul>For Information on Employee Benefits and SEIU Contract

What you will be doing:
<ul>
<li>Answers signal lights and bells to determine patients&rsquo; needs.</li>
<li>Bathes, dresses, and undresses patients.</li>
<li>Serves and collects food trays and feeds patients requiring help.</li>
<li>Transports patients to treatment units, using wheelchair, stretcher, bed, or may assist them to walk.</li>
<li>Assist with ambulation.</li>
<li>Drapes patients for examinations and treatments, and remains with patients, performing such duties as holding instruments and adjusting lights.</li>
<li>Assist patients to bathroom, bedside commode, or with use of bedpan for toileting</li>
<li>Tidy and clean patients&rsquo; rooms.</li>
<li>Washes and dresses bodies of deceased persons.</li>
<li>Changes bed linens, runs errands, directs visitors, and answers telephones.</li>
<li>Takes and records blood pressure, temperature, pulse and respiration rates, glucose levels, and food and liquid intake and output as directed. Reports unusual findings to nurse.</li>
<li>Assists with turning and repositioning patients as needed.</li>
<li>Reports to RN any abnormal vital signs, skin breakdown, decline in mentation or other observed changes,</li>
<li>Enters data into computer system.</li>
<li>Places telemetry electrodes accurately when ordered.</li>
<li>Collects urine and stool specimens for lab, runs guiac testing</li>
</ul>
What you will bring to the role:
<ul><li>Current Washington State Nursing Assistant Certification</li>
<li>Current American Heart Association Basic Life Support Certification</li>
<li>3 to 6 months previous CNA experience preferred</li>
<li>High School Diploma or G.E.D. preferred</li>
</ul>
Make a Difference with Us

At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.

Why You&rsquo;ll Love Working Here

We believe in taking care of our people so they can take care of others. When you join Island Health, you&rsquo;ll enjoy a culture that values integrity, compassion, teamwork, and growth &mdash; plus a robust benefits package that includes:
<ul>
<li>Comprehensive Medical, Dental, and Vision Insurance</li>
<li>Generous Paid Time Off and Extended Illness Benefits</li>
<li>Life Insurance and Long-Term Disability Coverage</li>
<li>Vested Retirement Contributions and Flexible Spending Accounts</li>
<li>Tuition Reimbursement and Student Loan Repayment Programs</li>
<li>Employee Recognition Events and a supportive, community-focused team</li>
</ul>
Ready to Apply?

Apply today and take the next step in your career with Island Health.</div>

Patient Care Technician, (PCT) - Acute Care/ICU, Part Time, Night Shift

<div>At Island Health, people are at the center of everything we do. As a part of the Laboratory Services team, you&rsquo;ll play a vital role in supporting our mission to care for those who care for others. You&rsquo;ll help create a positive and seamless experience for every team member &mdash; ensuring they feel valued, supported, and heard.
<ul>
<li>Location: Anacortes, WA. / Onsite</li>
<li>Schedule: 0.8 FTE / Days</li>
<li>Salary Range: $36.65 &ndash; $54.97 per hour</li>
</ul>
The Medical Laboratory Scientist/Technologist is responsible for laboratory specimen processing, test performance and test result reporting in the clinical departments of the laboratory. The position is responsible for performing procedures relative to quality control, quality assurance and preventive maintenance according to laboratory protocols. Strives to achieve highest level of customer satisfaction through activities and interaction with customers

What you will be doing:
<ul>
<li>Commitment to Team:
<ul><li>Develops and facilitates good working relationships with superiors, physicians, staff members and co-workers/peers.</li>
<li>Contributes in problem-solving activities intra-and inter-departmentally. Demonstrates flexible staffing needs within the department.</li>
<li>Uses department resources (supplies, equipment) in a cost effective manner.</li>
<li>Communicates effectively and in a timely manner to medical director, co-workers and physicians through informal updates, written and verbal communications.</li>
<li>Consistently meets attendance standards and follows the department standards for &quot;calling in&quot; and requesting time off.</li>
<li>Must accept responsibility to model all facets of cooperative team member dynamics.</li>
<li>Examples of these include not verbalizing grievances regarding another team member, but rather seeking out individuals and resolving those differences.</li>
</ul></li><li>Performs Clinical Laboratory Testing in an Efficient Manner:
<ul><li>Begins duties immediately upon reporting to work.</li>
<li>Procedures performed in accordance with approved procedure manual.</li>
<li>Ability to organize work during heavy workload periods.</li>
<li>Prioritizes/reorganizes workload in response to STAT requests. Maintains adequate inventory of supplies for areas worked, communicates shortages to supervisor. Learns new procedures/assignments in reasonable time frame. Maintains Clean and orderly work environment.</li>
</ul></li><li>Produces Accurate Results with Minimal Clerical/Data Entry Errors Including Omissions:
<ul><li>Correlates data and monitors test results for reasonability.</li>
<li>Reports all critical test values to appropriate individuals.</li>
<li>Procedures completed in an efficient manner according to established time frames (STATS, timed tests).</li>
<li>No more than one error per year requiring written corrective action.</li>
<li>Accountable and responsibility for the job performed.</li>
</ul></li><li>Assures Quality of Results Reported through Quality Control Procedures:
<ul><li>Adheres to laboratory quality control policies, documents all QC activities, instrument and procedural calibrations and maintenance performed.</li>
<li>Follows protocols for running controls and accepting and verifying results.</li>
<li>Notifies supervisor of out-of-control, discrepant or unexpected results within expected time frames.</li>
<li>Follows the Laboratory's established policies and procedures whenever test systems are not within the Laboratory's established acceptable levels of performance.</li>
</ul></li><li>Supports corporate compliance initiatives.</li>
<li>Provides age specific care, as necessary.</li>
<li>Participates in the laboratory external proficiency testing program.</li>
<li>Participates in preparation for accreditation agencies.</li>
<li>Demonstrates understanding of safety policies and protocols. Promotes Patient Safety goals.</li>
<li>Provide support for point of care related information systems, including implementation and validation of new middleware/software/test systems/firmware.</li>
<li>Performs Phlebotomy duties. Performs specimen collection procedures, as required.</li>
<li>Collects and processes all biological specimens in accordance with departmental protocol.</li>
<li>Assist in evaluating equipment and new procedures.</li>
<li>Develop and update laboratory policies and procedures.</li>
<li>Serve as a resource for other personnel.</li>
<li>Uses data to troubleshoot problems and assure accurate patient results.</li>
<li>Maintains laboratory equipment according to manufacture recommendations at the appropriate time intervals.</li>
<li>Inventories and maintains laboratory supplies.</li>
<li>Maintains workload and instrument maintenance records.</li>
<li>Attends and participates in departmental meetings on a regular basis.</li>
<li>Reads journals and scientific articles to keep current with the practice of Medical Technology.</li>
<li>Operates laboratory computer relative to job functions.</li>
<li>Projects competent, caring attitude to clients.</li>
<li>Adheres to the department appearance and dress code policies.</li>
<li>Maintains confidentiality relating to patients, specimens, and records.</li>
<li>Implements improvements as able or seeks help from coworkers and supervisor.</li>
<li>Assists coworkers-workers, as needed, to meet workload priorities.</li>
<li>Appropriately responds to written and verbal protocol communication.</li>
<li>Projects a positive and non-complaining attitude to patients and coworkers-workers.</li>
<li>Receives patients in the laboratory reception area.</li>
<li>Files laboratory report forms.</li>
<li>Renders needed laboratory reports to healthcare offices.</li>
<li>Answers phone and routes call to proper individual.</li>
<li>Performs other related duties, as assigned or requested.</li>
</ul>
What you will bring to the role:
<ul><li>Successful completion of a program in Medical Laboratory Technology; and Successful completion of MT (ASCP) certification or equivalent.</li>
<li>Meets federal guidelines (Clinical Laboratory Improvement Amendments/CLIA) for performing high complexity testing.</li>
<li>Any training less than 4 years may be considered on basis of equivalency as reviewed by Director of Laboratory.</li>
<li>Current AHA Basic Life Support</li>
<li>Certified by State of Washington as a Medical Assistant &ndash; Phlebotomist (MA-P)</li>
<li>MA-P and BLS must be obtained within 90days of hire.</li>
<li>Ability to communicate effectively with patients, visitors, physicians and co-workers using empathy and positive interpersonal skills.</li>
<li>Ability to multi-task with efficiency and accuracy.</li>
<li>Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form.</li>
</ul>
Make a Difference with Us

At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.

Why You&rsquo;ll Love Working Here

We believe in taking care of our people so they can take care of others. When you join Island Health, you&rsquo;ll enjoy a culture that values integrity, compassion, teamwork, and growth &mdash; plus a robust benefits package that includes:
<ul>
<li>Comprehensive Medical, Dental, and Vision Insurance</li>
<li>Generous Paid Time Off and Extended Illness Benefits</li>
<li>Life Insurance and Long-Term Disability Coverage</li>
<li>Vested Retirement Contributions and Flexible Spending Accounts</li>
<li>Tuition Reimbursement and Student Loan Repayment Programs</li>
<li>Employee Recognition Events and a supportive, community-focused team</li>
</ul>
Ready to Apply?

Apply today and take the next step in your career with Island Health.</div>

Medical Laboratory Scientist/Technologist - Part Time / Days

<div>At Island Health, people are at the center of everything we do. As a part of the Patient Accounts team, you&rsquo;ll play a vital role in supporting our mission to care for those who care for others. You&rsquo;ll help create a positive and seamless experience for every team member &mdash; ensuring they feel valued, supported, and heard
<ul>
<li>Location: Anacortes, WA, Onsite</li>
<li>Schedule: Full Time / Days</li>
<li>Salary Range: $22.97 &ndash; $34.45 per hour</li>
</ul>
Reporting to the Director of Patient Accounts, the Insurance Enrollment Specialist is responsible for (1) overseeing and coordinating the insurance enrollment process for new and established practitioners, (2) preparing financial and risk analysis to support payer contract management and negotiations, and (3) maintains client billing system. The role ensures providers meet payer/health plan requirements and accurate provider database management, performs analyses to evaluate historical and future contract performance, performs payer contract negotiations, and ensures accurate monthly billing of clients.

What you will be doing:

Insurance Enrollment and Administrative Support
<ul>
<li>Manage end-to-end provider enrollment and re-enrollment in compliance with federal/state regulations and accreditation standards (e.g., CMS, Joint Commission, NCQA, HIPAA).</li>
<li>Manage facility and clinic validation and re-validation with all applicable payers.</li>
<li>Maintain complete and accurate enrollment files.</li>
<li>Coordinate with providers, medical staff, contracting, and administrative teams to obtain required documentation and resolve application issues.</li>
<li>Monitor application status, communicate deficiencies, prepare enrollment correspondence, and ensure timely approvals and renewals.</li>
<li>Safeguard confidentiality of enrollment and privileged information and provide responsive customer service to internal and external stakeholders.</li>
</ul>
Contract Management &amp; Analytics
<ul>
<li>Perform financial, reimbursement, and risk analyses to support payer contract negotiations and ongoing contract management.</li>
<li>Build and maintain financial models to evaluate historical performance, forecast future reimbursement, and assess contract terms.</li>
<li>Prepare routine and ad-hoc reports for leadership to support strategic and operational</li>
<li>Review contract language to ensure correct application of rates and provisions and provide guidance on complex reimbursement scenarios.</li>
<li>Support managed care initiatives, including forecasting reimbursement impacts during negotiations and participating in collaborative managed care committees.</li>
<li>Educate leaders and physicians on reimbursement methodologies and payment structures as needed.</li>
</ul>
Client Billing System
<ul>
<li>Maintain the client billing system for non-patient accounts and ensure accuracy of related data and reporting.</li>
</ul>
What you will bring to the role:
<ul><li>High school diploma or equivalent required.</li>
<li>At least two (2) years of administrative experience in a hospital or healthcare setting.</li>
<li>Minimum three (3) years of data or financial analytical experience.</li>
<li>Proven experience working directly with healthcare personnel, including physicians and credentialing representatives.</li>
<li>Insurance enrollment experience preferred.</li>
<li>Experience working with cross-functional departments to research and resolve issues using innovative solutions preferred.</li>
<li>Strong analytical, investigative, organizational, and critical thinking skills; ability to synthesize information and concisely communicate findings and recommendations.</li>
<li>Detail-oriented; strong problem-solving, conflict resolution, time management, and task prioritization skills; ability to meet deadlines and work independently with minimal supervision.</li>
<li>Broad understanding of computer system concepts and database relationships; ability to create reports from data across systems for senior management.</li>
<li>Proficiency in Microsoft Excel and Microsoft Office Suite (Access, Word, Excel, Project, PowerPoint, Outlook).</li>
<li>Working knowledge of data management software applications.</li>
<li>Excellent written/verbal communication, interpersonal, negotiation, and presentation skills; ability to educate diverse audiences and explain analytic logic to stakeholders.</li>
</ul>
Make a Difference with Us

At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.

Why You&rsquo;ll Love Working Here

We believe in taking care of our people so they can take care of others. When you join Island Health, you&rsquo;ll enjoy a culture that values integrity, compassion, teamwork, and growth &mdash; plus a robust benefits package that includes:
<ul>
<li>Comprehensive Medical, Dental, and Vision Insurance</li>
<li>Generous Paid Time Off and Extended Illness Benefits</li>
<li>Life Insurance and Long-Term Disability Coverage</li>
<li>Vested Retirement Contributions and Flexible Spending Accounts</li>
<li>Tuition Reimbursement and Student Loan Repayment Programs</li>
<li>Employee Recognition Events and a supportive, community-focused team</li>
</ul>
Ready to Apply?

Apply today and take the next step in your career with Island Health.</div>

Insurance Enrollment Specialist - Full Time / Days

<div>At Island Health, people are at the center of everything we do. As a part of the Clinical Education Department, you&rsquo;ll play a vital role in supporting our mission to care for those who care for others. You&rsquo;ll help create a positive and seamless experience for every team member &mdash; ensuring they feel valued, supported, and heard.

Provide for day-to-day management of hospital-wide learning management systems (LMS), student placement coordination, and administrative operations of the Clinical Education Department. This is a full on-site position that requires a strong customer service mindset.
<ul>
<li>Location: Anacortes, WA, Onsite</li>
<li>Schedule: 1 FTE / Days</li>
<li>Salary Ranges: $28.91-$43.37 per hour</li>
<li>For Information on Employee Benefits</li>
</ul>
What you will be doing:

Administer and maintain the hospital&rsquo;s LMSs to support employee education, annual regulatory training, clinical competencies, and continuing education requirements.

LMS Administration:
<ul>
<li>Create, assign, track, and manage courses, curricula, assessments, and reports within the LMS.</li>
<li>Enroll users, manage roles and permissions, and troubleshoot LMS access or system issues.</li>
<li>Monitor completion rates and generate reports for leadership, regulatory, and accreditation purposes.</li>
<li>Partner with education and clinical teams to deploy new learning content and update existing materials.</li>
<li>Serve as primary contact with LMS vendors for system updates, enhancements, and issue resolution.
</li></ul>Student Clinical Placement Coordination:
<ul>
<li>Coordinate student clinical placements for affiliated academic programs (e.g., nursing, allied health, medical assistant, and other healthcare disciplines.)</li>
<li>Act as liaison between the hospital and educational institutions regarding placement requests, scheduling, capacity, and expectations.</li>
<li>Manage student onboarding processes, including tracking required documentation such as immunizations, background checks, and facility orientation.</li>
<li>Coordinate student access to appropriate learning systems, policies, and resources.</li>
<li>Collaborate with department leaders, educators, and preceptors to align placements with clinical operations and educational goals.</li>
<li>Maintain accurate records related to student placements, affiliations, and compliance requirements.</li></ul> 


Clinical Education Department Operations Support:
<ul>
<li>Coordinate department room reservations and meeting calendars for department planning activities.</li>
<li>Responsibility for department communications to and from external vendors and academic entities.</li>
<li>Ensure department resources and equipment are available to include office supply/resupply and work order submission for equipment repair.</li>
<li>Develop and maintain user guides, training materials, and resources to support LMS utilization.</li>
<li>Customer Service: As the public face of the Department, provide support to internal and external customer for accessing and troubleshooting LMS program, and other technology. Communicate with partners and customers via multiple methods to include phone, email, video conferencing. Incorporate CARES values with all interactions.</li> 
</ul>
What you will bring to the role:
<ul>
<li>Associate&rsquo;s degree or higher in Healthcare Administration, Education, Business Administration, Information Systems, or a related field or equivalent combination of education and experience.</li>
<li>Minimum of 2&ndash;3 years of experience in an administrative, education, clinical education, or training support role within a healthcare or academic environment.</li>
<li>Demonstrated experience supporting Learning Management Systems (LMS) or similar hospital wide systems.</li>
<li>Strong critical thinking and problem-solving skills.</li>
<li>Proficient in Microsoft suite and/or other productivity software.</li>
<li>Excellent verbal and written communications skills.</li>
<li>Must be detail-oriented with a strong work ethic.</li>
<li>Be able to assist with the management of complex projects and flexible to changing priorities.</li>
<li>Ability to work well under pressure and to deadlines.</li>
<li>Be willing to provide support cross departments in line with Island Health CARE values.
</li></ul>Work Environment:
<ul>
<li>While performing the duties of this position, the employee is exposed to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes.</li>
<li>The employee may be exposed to dust, pollens, pollutants, fumes and communicable diseases as related to a health care environment.</li>
<li>The noise level in the work environment is usually moderate.</li>
</ul>
Physical Demands:
<ul>
<li>While performing the responsibilities of this position, the employee is regularly required to talk, and have hearing sufficient to understand conversations, both in person and on the telephone.</li>
<li>The employee is often required to sit for potentially long periods of time throughout the workday. Manual dexterity of hands and fingers, to handle or feel and to manipulate keys on a keyboard.</li>
<li>The employee is occasionally required to stand; walk, climb or balance; stoop, kneel, or crouch; lift and/or move up to 25 pounds and use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arm.</li>
<li>Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus sufficient to operate computer systems.</li>
</ul>
Reasonable accommodation can be made to enable people with disabilities to perform essential functions of this position in relation to the physical demands detailed above.

Make a Difference with Us

At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.

Why You&rsquo;ll Love Working Here

We believe in taking care of our people so they can take care of others. When you join Island Health, you&rsquo;ll enjoy a culture that values integrity, compassion, teamwork, and growth &mdash; plus a robust benefits package that includes:
<ul>
<li>Comprehensive Medical, Dental, and Vision Insurance</li>
<li>Generous Paid Time Off and Extended Illness Benefits</li>
<li>Life Insurance and Long-Term Disability Coverage</li>
<li>Vested Retirement Contributions and Flexible Spending Accounts</li>
<li>Tuition Reimbursement and Student Loan Repayment Programs</li>
<li>Employee Recognition Events and a supportive, community-focused team</li>
</ul>
Ready to Apply?

Apply today and take the next step in your career with Island Health.</div>

Healthcare Learning Management System (LMS) & Clinical Placement Coordinator

<div>At Island Health, every team member plays an important role in providing exceptional patient care &mdash; including our Admitting Specialists. We&rsquo;re looking for a reliable, detail-oriented individual to join our EVS team and help maintain a clean, safe, and welcoming environment for patients, staff, and visitors.

In the Admitting Specialist role, you will play a key role in the collection and processing of information required to complete patient registration for Island Health services while providing excellent customer service.

Location: Anacortes, WA / Onsite 
Schedule: 0.8 FTE / Days 
Salary Range: $22.73 &ndash; $33.77 per hour
<ul>
<li>Night Differential - $2.25</li>
<li>Evening Differential - $1.65</li>
<li>Weekend Differential - $1.50</li>
</ul>
For Information on Employee Benefits and SEIU Contract

What you will be doing:
<ul>
<li>Obtains specific information from patients required to accurately complete all types of registrations including Inpatient, Outpatient, ER, Observation, Client and Recurring patient visits for Island Hospital services.</li>
<li>Obtains necessary signatures on forms.</li>
<li>Processes diagnostic orders into Meditech, including entering billing codes &amp; obtaining signed ABN&rsquo;s when necessary.</li>
<li>Verify insurance eligibility using electronic resources.</li>
<li>Answers switchboard calls and department phones in a professional, welcoming manner, to determine nature of business and transfers calls to proper destination, or assisting callers.</li>
<li>Greets all patients, visitors &amp; co-workers courteously, providing general information &amp; direction assistance as needed.</li>
<li>Exhibits Island Hospital&rsquo;s Promise at all times while on duty or while representing the hospital in/outside of the facility.</li>
<li>Assists with a variety of clerical duties which may include, but is not limited to: Mail Processing (inbound w/cash batch &amp; outbound mail) assists with ordering supplies for department, receives over the counter payments (cash, check or credit cards), accurately maintains and balances the cash drawer.</li>
<li>Provides clerical support for other hospital departments including, but not limited to, assisting with miscellaneous registration processes, ambulance account processing, reference lab processing, claims processing, sorting, scanning, and filing.</li>
<li>May require data entry of charges or calling patients or other facilities to obtain necessary account information.</li>
<li>All other duties as assigned.</li>
</ul>
What you will bring to the role:
<ul><li>HS Diploma or GED Preferred.</li>
<li>Minimum six months experience as an office receptionist; and/or medical skill experience required. Experience with CPT, ICD9 coding and medical terminology preferred.</li>
<li>Ability to maintain confidentiality and protect sensitive data at all times.</li>
<li>Ability to work collaboratively and support efforts of team members.</li>
<li>Ability to identify and follow verbal and/or written instructions</li>
<li>Strong organizational skills.</li>
<li>Ability to prioritize tasks.</li>
<li>Experience in a healthcare setting preferred.</li>
</ul>
Make a Difference with Us

At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.

Why You&rsquo;ll Love Working Here

We believe in taking care of our people so they can take care of others. When you join Island Health, you&rsquo;ll enjoy a culture that values integrity, compassion, teamwork, and growth &mdash; plus a robust benefits package that includes:
<ul>
<li>Comprehensive Medical, Dental, and Vision Insurance</li>
<li>Generous Paid Time Off and Extended Illness Benefits</li>
<li>Life Insurance and Long-Term Disability Coverage</li>
<li>Vested Retirement Contributions and Flexible Spending Accounts</li>
<li>Tuition Reimbursement and Student Loan Repayment Programs</li>
<li>Employee Recognition Events and a supportive, community-focused team</li>
</ul>
Ready to Apply?

Apply today and take the next step in your career with Island Health.</div>

Admitting Specialist I - Part Time / Days

<div>
 Job Details
 
 
 
 Description
 
 
 
 At Island Health, people are at the center of everything we do. As a part of the Primary Care team, you&rsquo;ll play a vital role in supporting our mission to care for those who care for others. You&rsquo;ll help create a positive and seamless experience for every team member &mdash; ensuring they feel valued, supported, and heard
 
 
 In the Patient Appointment Coordinator role, you will play a key role in the department, as you will be responsible for acting as a patient advocate at all times. This position schedules and confirms appointments, verifies patient insurance eligibility, assists patients upon check-in and check-out, prepares documents for clinic appointment, enters patient demographic and insurance data into electronic medical record and offers other administrative office support.
 
 
 <ul>
 <li>
 Location: Anacortes, WA, Onsite
 </li>
 <li>
 Schedule: Full Time / Variable Shift
 </li>
 <li>
 Salary Range: $20.41 &ndash; $30.61 per hour
 
 
 </li>
 </ul>
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Warmly and professionally greets and registers patients with a smile.
 </li>
 <li>
 Verifies insurance and demographic data and updates information as needed.
 </li>
 <li>
 Schedules appointments for medical providers.
 </li>
 <li>
 Calls patients with appointment reminders.
 </li>
 <li>
 Work patient electronic worklists.
 </li>
 <li>
 Prepares patient record for appointments, print routing slips, and fills out other documents
 </li>
 <li>
 as needed.
 </li>
 <li>
 Prepares deposits and daily income summaries.
 </li>
 <li>
 Receives cash and insurance payments.
 </li>
 <li>
 Picks-up, sends, and distributes mail from post office.
 </li>
 <li>
 Initiates and assists with patient release of records.
 </li>
 <li>
 Assists with closing the office.
 </li>
 <li>
 Must have demonstrated ability to interact positively with Administration, Directors,
 </li>
 <li>
 Managers, Supervisors, peers, co-workers, subordinates, patients and visitors.
 </li>
 <li>
 Must meet regular attendance standard and must stay at or below average sick leave
 </li>
 <li>
 utilization levels.
 </li>
 <li>
 Employee will function at all times within guidelines established in the Island Hospital
 </li>
 <li>
 HIPAA Compliance Policies and Confidentiality Agreements.
 </li>
 <li>
 Other duties to be performed as directed by the Registration Lead / Clinic Manager
 
 
 </li>
 </ul>
 
 What You Will Bring To The Role
 
 
 
 <ul>
 <li>
 Analytical and problem-solving skills.
 </li>
 <li>
 Ability to clearly communicate medical information to professional practitioners and/or
 </li>
 <li>
 general public.
 </li>
 <li>
 Ability to use independent judgment and to manage and impart confidential information.
 </li>
 <li>
 Working knowledge of electronic medical records.
 </li>
 <li>
 Ability to use inter/intranet to research issues and access administrative and other
 </li>
 <li>
 Use technology applications to increase efficiency and accuracy in support of clinic
 </li>
 <li>
 Excellent written and verbal skills; must communicate effectively with individuals from
 </li>
 <li>
 multiple disciplines.
 </li>
 <li>
 Strong attention to detail, accuracy and thoroughness.
 </li>
 <li>
 Ability to monitor own work to ensure quality, and possess excellent prioritization skills.
 
 
 </li>
 </ul>
 
 Your Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma required, advanced education preferred.
 </li>
 <li>
 Previous experience in a physician clinic setting strongly preferred.
 
 
 </li>
 </ul>
 
 Make a Difference with Us
 
 
 
 At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.
 
 
 
 Why You&rsquo;ll Love Working Here
 
 
 
 
 Benefits
 
 
 
 We believe in taking care of our people so they can take care of others. When you join Island Health, you&rsquo;ll enjoy a culture that values integrity, compassion, teamwork, and growth &mdash; plus a robust benefits package that includes:
 
 
 <ul>
 <li>
 Comprehensive Medical, Dental, and Vision Insurance
 </li>
 <li>
 Generous Paid Time Off and Extended Illness Benefits
 </li>
 <li>
 Life Insurance and Long-Term Disability Coverage
 </li>
 <li>
 Vested Retirement Contributions and Flexible Spending Accounts
 </li>
 <li>
 Tuition Reimbursement and Student Loan Repayment Programs
 </li>
 <li>
 Employee Recognition Events and a supportive, community-focused team
 
 
 </li>
 </ul>
 
 Ready to Apply?
 
 
 
 Apply today and take the next step in your career with Island Health.
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Patient Appointment Coordinator - Full Time / Variable Shift

Join Island Health and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.