Qureos Mentor

ISS Facility Services

<div>Hourly Range
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $60.00 per hour - $65.38 per hour. 
Key Purpose
The Senior Building Engineer reports directly to the Site Operations Manager to ensure all facilities related equipment are maintained to the highest standards in the Hard Services line. Additionally, the Senior Building Engineer will partner with the Site Operations Supervisor and Hard Service team to promote collective success across all service lines (hard, soft, and operational) and embody the OneISS (one team) methodology of facility operations. 
Core functions of this role involve solving complex (integrated and multi system) maintenance and repair of a building&rsquo;s shell, core, and equipment. The purpose of this role is to drive optimization and maintenance of facilities for clients, customers, and staff in a safe operating condition; execute a best practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns. 
The Senior Building Engineer utilizes advanced skills (general and trade specific) to perform complex preventive maintenance and corrective repair of buildings, industrial systems, equipment, and grounds. Working under limited supervision, the Senior Building Engineer monitors building system operations and performance and completes self-performance of specific and/or several trade skills such as carpentry, plumbing, electrical, painting, roofing, refrigeration, heating, and cooling. 
Success Criteria<ul><li>
Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement</li><li>
Participate and embrace the development opportunities within group</li></ul> 
Key Areas of Collaboration and Influence<ul><li>
Support the team, and report to the Facility Manager</li><li>
Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required</li></ul> 
Ideal Candidate Experience<ul><li>
Strong knowledge of HVAC refrigeration, differentials, large freezers, cooling towers, etc.</li><li>
5 + years of experience in Operations &amp; Maintenance, Construction, Facilities Maintenance and/or Building Engineering roles</li><li>
High school diploma or vocational or trade school/college required</li><li>
EPA 608 Universal Certification, Ozone Depletion Prevention, Certificate of Qualification (CofQ) required</li><li>
Knowledge of Work Order Control procedures and required time management to work within CMMS Systems</li><li>
Ability to work at heights using ladders, Mobile Elevating Work Platforms (MEWP)</li><li>
Experience with subcontractor and vendor contract management</li><li>
Experience with managing key performance indicators as provided by Site Operations Manager</li><li>
Able to use specialty hand tools, specialty diagnostic tools, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems)</li><li>
Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems)</li><li>
Work independently and as part of a team, requiring strong communication and interpersonal skills</li></ul> 
Key Accountabilities<ul><li>
HVAC troubleshooting and preventative maintenance</li><li>
Perform Inspection, Maintenance and Repair of the building&rsquo;s mechanical systems</li><li>
Electrical work including re-lamping, ballast replacement and breaker reset</li><li>
Plumbing fixture repairs, drain maintenance, and restroom preventative maintenance</li><li>
Perform Inspection and Maintenance of caf&eacute;/kitchen equipment</li><li>
Manage and support maintenance of elevators, fire life safety devices, and UPSs</li><li>
Access Door and Overhead Door repair/adjustment, as required</li><li>
Do routine preventive maintenance to ensure that machines continue to run smoothly</li><li>
Troubleshoot and fix faulty electrical switches</li><li>
Ensures the CMMS system software is up to date with accurate and appropriate data around assets and maintenance programs</li><li>
Inspect and diagnose problems and figure out the best way to correct them, frequently checking blueprints, repair manuals, and parts catalogs</li><li>
Partner with contractors and vendors as needed for the effective and safe accomplishment of maintenance and specific scopes of work; this task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site</li><li>
Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed</li><li>
Provide or direct equipment and system operational modifications, such as critical switching, lockout/tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers and protecting the critical load</li><li>
Follow 5S principles for organization/cleanliness of &ldquo;Front of House&rdquo; (client/customer spaces) and &ldquo;Back of House&rdquo; (equipment rooms, storage areas, tool cribs, etc.) on the property</li><li>
Order supplies for PM&rsquo;s and RM&rsquo;s as needed; ensure on site tool crib inventory is correctly managed to ensure SLA uptime is met</li><li>
Obtain and compare estimates for work to be performed by outside vendors</li><li>
Adjust doors and closers, repair T-bar drop ceiling grid and replace ceiling tiles</li><li>
Perform visual roof inspections and make minor repairs as needed</li><li>
Perform general maintenance tech duties as assigned by Site Operations Management team</li><li>
On call (1st line of support) to address escalations or emergencies if they arise according to designated on call schedule</li><li>
Ensure that all customer complaints are handled professionally, appropriately, and in a timely manner</li><li>
Complies with all ISS, and client EHS requirements, as required</li><li>
Must possess valid state driver&rsquo;s license; may be required to travel via car within a specific metropolitan region as a part of mobile engineering team</li></ul> 
Physical Demands &amp; Work Environment<ul><li>
Prolonged periods walking or standing</li><li>
Must be able to lift, carry, and place up to 50 pounds at a time</li><li>
Must be able to work; days, nights, weekends, and/or holidays as needed</li><li>
Must be able to bend or stoop frequently</li><li>
Must be able to work at heights on mobile or stationary work platforms</li><li>
Must be able to operate powered industrial trucks</li></ul> 
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. 
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.</div>

SR. HVAC Building Engineer

<div>Food and Facilities Manager 
Job Overview: 
The Food and Facilities Manager ensures the safe, efficient, and effective operation of the organization&rsquo;s facility. This includes overseeing maintenance, managing vendor relationships, ensuring compliance with safety regulations, and utilizing key software tools to optimize operations. The manager is also responsible for ensuring all food and catering-related functions, initiatives, and priorities support the customer&rsquo;s overall business strategy. This position is responsible for the effective and efficient functioning of a Barista, Grab n Go Program, Catering and WEX within the guidelines established by the client organization, as well as the corporation. 
He/She/They is responsible for continuous improvement, and will drive and optimize performance and contract obligations, deploying ISS Guckenheimer standard processes and concepts. It is key this person identify and leverage innovative initiatives and best practices with a constant focus on driving customer engagement and satisfaction.
Success Criteria 
<ul><li>
Be able to anticipate client needs, deliver on those needs and exceed expectations</li><li>
Identify opportunities and solve for deficiencies before they become long term issues</li><li>
 Ability to adapt and pivot at a moment&rsquo;s notice in a fast paced and demanding environment</li><li>
Being knowledgeable on current trends within the hospitality industry</li></ul> 
Key Areas of Collaboration and Influence 
<ul><li>
Develop, manage agendas, and lead weekly team meetings using provided online tools</li><li>
Ability to effectively communicate, motivate and interact with all levels within the organization to help build and speak to the culture of Guckenheimer/ISS</li><li>
Support and help manage client and customer relationships</li></ul> 
Key Responsibilities: 
<ul><li>
Building Maintenance &amp; Operations: Manage the maintenance and repair of all building systems (HVAC, plumbing, electrical). Ensure routine and preventive maintenance schedules are followed.</li><li>
Vendor Management: Source and manage vendors. Monitor performance and resolve issues directly.</li><li>
Budgeting &amp; Cost Control: Develop and manage budgets for food and facility operations.</li><li>
Create a culture of food and workplace safety</li><li>
Intentionally design and deliver a workplace experience, not just manage food and facilities. This person must understand how daily employee experiences influence culture, engagement and employer brand.</li><li>
Team Supervision: Lead staff, coordinate schedules, assign tasks, and provide training and development.</li></ul> 
Ideal Candidate Experience 
<ul><li>
Minimum 7 years of Management experience; corporate dining and/or facilities ideal</li><li>
Experience managing a team of 10+ employees</li><li>
Proven track record of leadership: building, managing, and leading a team</li><li>
Positive attitude and dependable under pressure - an excellent role model, motivator and leader</li><li>
Passion for hospitality, innovation and creative experiences</li><li>
Successful coaching and teaching skills with peers, individuals, and teams</li><li>
Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy</li><li>
Demonstrate good judgement and decision-making skills</li><li>
Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint</li><li>
Client interaction experience in an informal setting and in formal meetings</li><li>
Ability to work independently as well as in a team</li><li>
Ability to work in a fast paced and changing environment</li><li>
Manager ServSafe Certified or ability to be certified immediately after hire</li><li>
Graduate of an accredited Culinary Institution or Hospitality program preferred</li><li>
Food and Allergens experience a must</li></ul> 
Key Accountabilities 
<ul><li>
Must possess a valid driver's license as this position may requires travel to nearby sites</li><li>
To interview and hire unit staff employees in accordance with corporate, client, Federal, State and local regulations</li><li>
To participate and support corporate employee training and development programs as instructed by the KAM</li><li>
To maintain accurate and timely accounting and financial records including forecasting, declining budgets, and payroll</li><li>
To maintain sanitary and safe operation in accordance with Federal, State and local health regulations.</li><li>
To execute effective communication channels with customers and client management which provides a system of feedback on the overall success of the operation; this feedback should lead to the implementation of operational improvements that better meet the needs of both clients and customers</li><li>
To support the entire process in the planning of procurement, inventory control, and supply chain activities, ensuring effectively functioning processes</li><li>
Train staff on appropriate ways to build and maintain client and customer relationships that ensure the highest quality of service</li><li>
Schedule employees and conduct employee meetings</li><li>
Coach employees and conduct performance appraisals</li></ul> 
Physical Demands &amp; Work Environment<ul><li>
Must be able to lift a minimum of 25lbs.</li><li>
Come to work properly dressed as a professional</li><li>
Employee must be able to work under pressure and time deadlines during peak periods</li><li>
Expected to be available to customers during peak periods</li></ul> 
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. 
 
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $115000.00 per year - $120000.00 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above. 
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.</div>

Food and Facilities Manager

<div>Cleaning Supervisor 
Hourly Wage
ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $28.00 per hour-$29.00 per hour. 
Work Hours
The work hours for this position are Mon-Fri, 2:30 pm - 11:00 pm 
Key Purpose
The Cleaning Supervisor assists the Janitorial Manager in the completion of their managerial duties and directly oversees custodians on three shifts in a manufacturing environment. This position will act as the onsite supervisor for all custodial/janitorial functions at the site. 
Success Criteria<ul><li>
Comply with safety rules, policies, and procedures</li><li>
Perform work assignments in a team with other employees</li><li>
Maintain clean work area</li><li>
Follow all company procedures, policies, and rules</li><li>
Take direction and respond to supervision</li><li>
Communicate with the lead, supervisor, co-workers, managers, and customers professionally</li><li>
Use proper personal protective equipment</li><li>
Present a professional appearance and conduct</li><li>
Understand customer service and satisfaction</li><li>
Understand reporting systems and the environment</li><li>
Instilling trust</li></ul> 
Key Areas of Collaboration and Influence<ul><li>
A solid commitment to the guest experience</li><li>
Always remember safety first</li><li>
Build respectful relationships with all teammates and guests</li><li>
Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager</li><li>
Coordinate activities with other internal departments.</li><li>
Participate in management team meetings</li></ul> 
Ideal Candidate Experience<ul><li>
Must have (5) five years of experience in a janitorial position with a Facilities Maintenance/Janitorial Services firm</li><li>
Must have at least (1) year previous supervisory experience</li><li>
Must be able to provide &ldquo;hands on&rdquo; oversight and direction to custodial team of up to 5 members per shift</li><li>
Must be proficient in reading, writing, and speaking English</li><li>
Must be able to clear/satisfy all background checks and other security requirements for obtaining clearance to the facility at which work is to be performed</li><li>
Must possess a valid driver&rsquo;s license</li><li>
Must be able to communicate effectively with subordinates, customer representatives and upper management</li><li>
Must be proficient at performing administrative tasks associated with the direction of the above referenced workforce, scheduling, and completion of work to be performed</li><li>
Must be able to demonstrate good judgment and the ability to conduct oneself in a professional manner</li><li>
Previous experience in a union environment preferred</li><li>
Must be available to work weekends and holidays if needed</li><li>
Bilingual in Spanish and English (preferred)</li></ul> 
Key Accountabilities<ul><li>
Provides direction and oversight of union custodial workforce at assigned site</li><li>
Schedules employees and work to be performed according to site needs</li><li>
Follow all safety rules and guidelines</li><li>
Direct special cleaning projects</li><li>
Communicate with tenant/customers in a professional manner</li><li>
Continually inspect quality levels and retrain staff as needed to maintain quality of service for customer</li><li>
Inventory supplies/materials on hand as directed by Janitorial Manager</li><li>
Review and ensure accurate time keeping records of all employees and process payroll for employees</li><li>
Disciplines employees in partnership with the Janitorial Manager</li><li>
Other duties as assigned</li><li>
Ensures completion of janitorial work and all administrative tasks associated with the performance of the work including but not limited to progress reports, incident reports, safety reports, staffing reports, time sheet/payroll reports etc.</li></ul> 
hysical Demands &amp; Work Environment<ul><li>
Frequent exposure to moving mechanical parts</li><li>
Exposure to high, precarious places</li><li>
Exposure to fumes or airborne particles; toxic or caustic chemicals</li><li>
Outside weather conditions</li><li>
Risk of electrical shock and vibration.</li><li>
Occasional exposure to wet and/or humid conditions.</li><li>
The noise level in the work environment is frequently loud.</li></ul>
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. 
 
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.</div>

Cleaning Supervisor

<div>Key Purpose 
This Assistant Facility Manager is responsible for managing the operations, maintenance, and vendor management standards of a contract to assure that they are met in a cost effective, safe, and efficient manner. This person works in cooperation with the Regional Key Account Manager and/or Facility Manager, subcontractors, and ISS team to ensure account obligations are met in accordance with approved operating guidelines and budget. The Assistant Facility Manager will be required to make decisions in the absence of the Facility Manager and will be the contact for the Manager at the account to address operational issues. 
Success Criteria 
<ul><li>
Ensures that account facilities are operated and maintained in a cost-effective and safe condition in accordance with the approved customer&rsquo;s requirements to fulfill contractual obligations</li><li>
Communicates operating philosophy, objectives, and expectations in a continuing effort to build the site team</li><li>
Work with Facility Manager to maintain the operations budget for the Office Service, Custodial and Facility Maintenance operations</li><li>
Ensure facility statutory and regulatory compliance on the site</li><li>
Conducts activities using sound business practices to optimize expenditures and profitability
</li><li>Maintains open lines of communication with customer, alliance partners, and operations managers</li><li>
Identifies, tests, and implements &ldquo;leading edge&rdquo; technology in support of building operations</li><li>
Complies with all company policies and procedures and adheres to company standards</li></ul> 
Key Areas of Collaboration and Influence 
<ul><li>
Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required</li></ul>
o Account Organization
o Risk Management and Compliance
o Customer Organization
o Local Excellence Functions
o External Partners and Suppliers
o Account dedicated People &amp; Culture, HSE, and Finance 
<ul><li>
Promote the IFS model within the ISS community</li><li>
Transfer best practice</li><li>
Use the account to promote and further develop ISS</li></ul> 
Ideal Candidate Experience 
<ul><li>
Bachelor&rsquo;s degree in electrical, mechanical, or business or equivalent experience preferred</li><li>
5+ years of facility management, building operations, supervisory experience in management, budgeting, vendor management, operations and maintenance required</li><li>
May require knowledge of mechanical, electrical, uninterrupted power supply (UPS) or Direct Digital Control (DDC) systems</li><li>
Strong supervisory background desired, along with good customer service experience
</li><li>Strong computer proficiency skills with emphasis on knowledge of Microsoft products (Excel, Word, Project, Power Point)
</li><li>Excellent time management skills; Able to organize and work independently</li><li>
Bilingual is a plus</li></ul> 
Key Accountabilities 
<ul><li>
Ensure delivery on contract promises</li><li>
Identify and leverage opportunities for improvement and best practice across the account working from the global/local concept toolbox</li><li>
Responsibility for innovation at account including deploying own resources in relevant Corporate Garage activities</li><li>
PMO responsibility ensuring delivery on time, budget and quality of prioritized projects and programs on the account</li><li>
Collaborate with internal/external stakeholders to identify and roll-out project support</li><li>
Engage in a wide network of Account Excellence Managers to ensure steady flow of best practice sharing</li><li>
Conducts periodic internal review to ensure that compliance procedures are followed</li><li>
Increase customer loyalty and satisfaction through service excellence</li></ul> 
Physical Demands &amp; Work Environment 
<ul><li>
Long working hours</li><li>
Sitting at a computer for 50% of the time</li><li>
Walking/Inspecting the site 50% of the time</li><li>
Must be able to lift a minimum of 10 pounds</li><li>
Must be able to work under pressure and time deadlines during peak periods</li></ul> 
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. 
 
ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $65000.00 per year-$70000.00 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above. 
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.</div>

Assistant Operations Manager

<div>Hourly Wage
ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $44.00 per hour - $50.00 per hour.
 Work Hours
The work hours for this position may include evenings, weekends, and/ or holidays.
Key Purpose
The Building Engineer reports directly to the Site Operations Manager to ensure all facility related equipment is maintained to the highest standards in the Hard Services line. Additionally, the Building Engineer will partner with the Site Operations Supervisor and Hard Service team to promote collective success across all service lines (hard, soft, and operational) and embody the OneISS (one team) methodology of facility operations.
Core functions of this role involve solving complex (integrated and multi system) maintenance and repair of a building&rsquo;s shell, core, and equipment. The purpose of this role is to drive optimization and maintenance of facilities for clients, customers, and staff in a safe operating condition; execute a best practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns.
The Building Engineer utilizes advanced skills (general and trade specific) to perform complex preventive maintenance and corrective repair of buildings, industrial systems, equipment, and grounds. Working under limited supervision, the Building Engineer monitors building system operations and performance, and completes self-performance of specific and/or several trade skills such as carpentry, plumbing, electrical, painting, roofing, refrigeration, heating, and cooling. The Building Engineer is also a point of contact for the client and must be able to respond to escalations and always communicate in a professional manner.
Key Areas of Collaboration and Influence<ul><li>
Support the Technical Services Team, and report to the Site Operations Manager</li><li>
Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required</li></ul>
Ideal Candidate Experience<ul><li>
5 + years of experience in Operations &amp; Maintenance, Construction, Facilities Maintenance and/or Building Engineering roles</li><li>
High school diploma or vocational or trade school/college required</li><li>
EPA Universal/608 Certification</li><li>
Strong knowledge of Work Order Control procedures and required time management to work within CMMS Systems</li><li>
Experience with subcontractor and vendor contract management</li><li>
Experience with managing key performance indicators as provided by Site Operations Manager</li><li>
Able to use specialty hand tools, specialty diagnostic tools, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems)</li><li>
Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems)</li><li>
Work independently and as part of a team, requiring strong communication and interpersonal skills</li></ul>
Key Accountabilities<ul><li>
Perform Inspection, Maintenance and Repair of the building&rsquo;s mechanical, electrical, plumbing, control systems, and HVAC systems</li><li>
Perform refrigerant handling associated with repairs to HVAC systems</li><li>
Perform minor electrical task to include bulb replacement, ballast replacement, and troubleshooting</li><li>
Plumbing fixture/drains repair and maintenance</li><li>
Perform Inspection and preventive maintenance of caf&eacute;/kitchen equipment</li><li>
Manage and support maintenance of elevators, fire life safety systems, and UPS&rsquo;s</li><li>
Access Door and Overhead Door repair/adjustment, as required</li><li>
Ensures the CMMS system is up to date with accurate and appropriate data around assets and maintenance programs</li><li>
Inspect and diagnose problems using blueprints, OEM repair manuals, and parts catalogs</li><li>
Partner with contractors and vendors as needed for the effective and safe accomplishment of maintenance and specific scopes of work; this task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site</li><li>
Provide data for reports as required and equipment evaluations or scope of work for outside contractors as needed</li><li>
Provide or direct equipment and system operational modifications, such as critical switching, lockout/tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers and protecting the critical load</li><li>
Follow 5S principles for organization/cleanliness of &ldquo;Front of House&rdquo; (client/customer spaces) and &ldquo;Back of House&rdquo; (equipment rooms, storage areas, tool cribs, etc.) on the property</li><li>
Order supplies for PM&rsquo;s and RM&rsquo;s as needed; ensure on site tool crib inventory is correctly managed to ensure SLA uptime is met</li><li>
Obtain and compare estimates for work to be performed by outside vendors</li><li>
Adjust doors and closers, repair T-bar drop ceiling grid and replace ceiling tiles</li><li>
Perform visual roof inspections and make minor repairs as needed</li><li>
Perform general maintenance tech duties as assigned by Site Operations Management team</li><li>
On call (1st line of support) to address escalations or emergencies if they arise according to designated on call schedule</li><li>
Ensure that all customer complaints are handled professionally, appropriately, and in a timely manner</li><li>
Complies with all ISS, and client EHS requirements, as required</li><li>
Must possess valid state driver&rsquo;s license; may be required to travel via car within a specific metropolitan region as a part of mobile engineering team</li></ul>
Physical Demands &amp; Work Environment<ul><li>
Prolonged periods walking or standing</li><li>
Must be able to lift, carry, and set down 50 pounds</li><li>
Must be able to work days, nights, weekends, and/or holidays as needed</li><li>
Must be able to bend or stoop frequently</li><li>
Must be able to work at heights on mobile or stationary work platforms</li></ul> 
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. 
 
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.</div>

Building Engineer