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IT Devices Online

Job DescriptionAmazon Account SpecialistAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect for someone with a passion for e-commerce and a proven track record of optimizing performance across platforms like Amazon, Shopify, or other digital marketplaces.About the roleWe are seeking an Amazon Account Specialist to oversee and drive the growth of our online sales channels. The ideal candidate will have 3-4 years of experience in managing drop shipping operations on the Amazon marketplace. The ideal candidate will be responsible for overseeing product listings, optimizing performance, managing supplier relationships, and ensuring seamless order fulfillment via the drop shipping model.Key Responsibilities:&middot; Manage and optimize Amazon Seller Central (or Vendor Central) accounts.&middot; Set up and manage drop shipping workflows and ensure compliance with Amazon's drop shipping policy.&middot; Source reliable suppliers and negotiate favorable terms for drop shipped products.&middot; Coordinate with suppliers to ensure timely order fulfillment and inventory accuracy.&middot; Monitor and resolve order issues, including late shipments, cancellations, or returns.&middot; Ensure all product listings are optimized with accurate titles, bullet points, images, and backend keywords.&middot; Track and analyze key performance metrics (e.g., Buy Box, ODR, late shipment rate, account health).&middot; Implement strategies to improve product visibility, rankings, and conversion rates.&middot; Handle customer service inquiries related to drop shipped orders.&middot; Maintain compliance with Amazon&rsquo;s terms of service and drop shipping policies.Required Qualifications:<ul><li>2-3 years of experience in Amazon Account Management.</li></ul>&middot; Proven experience managing Amazon Seller Central accounts, preferably with FBM and drop shipping models.&middot; Deep understanding of Amazon drop shipping policies and the risks involved.&middot; Strong knowledge of eCommerce operations, logistics, and fulfillment workflows.&middot; Excellent analytical skills and proficiency with Amazon tools and reports (e.g., Business Reports, Account Health, A+ Content).&middot; Proficiency in using tools like Helium 10, Jungle Scout, or similar.&middot; Strong written and verbal communication skills.&middot; Ability to work independently and meet deadlines in a fast-paced environment.What We Offer<ul><li>Competitive salary + handsome commission.</li><li>Health Insurance</li><li>Paid leaves</li><li>Annual party and dinners</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Email your resume at: Junaid.hassan@itdevicesonline.comNote: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 7:00 PM to 4:00 AM Job Type: Full-timePay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Only apply if you have experience on Drop Shipping model</li><li>Are you comfortable full time on-site job in Gulberg 3, Lahore?</li></ul>Experience:<ul><li>Amazon Account Management: 4 years (Required)</li><li>Drop Shipping model: 2 years (Required)</li></ul>Work Location: In person

Amazon Account Specialist

Supply Chain SpecialistAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes.About the RoleWe are seeking a good Supply Chain Specialist with deep expertise in the IT industry, focusing on sourcing and purchasing IT hardware, software, and services across the United States and Canada. The ideal candidate will have a strong understanding of regional vendor ecosystems, pricing models, import/export regulations, and contract negotiations in the IT procurement space.Key Responsibilities<ul><li>Procurement Operations:</li></ul>Source, evaluate, and purchase IT equipment, software licenses, cloud services, and related technology products.Manage the end-to-end procurement cycle including RFQs, RFPs, purchase orders, vendor selection, and payment terms.<ul><li>Vendor Management:</li></ul>Develop and maintain relationships with suppliers, OEMs, and distributors in the U.S. and Canada.Negotiate contracts, pricing, SLAs, and delivery terms to optimize value and ensure compliance.<ul><li>Market Intelligence:</li></ul>Monitor pricing trends, product lifecycles, and supply chain disruptions in North America.Provide insights on cost-saving opportunities and alternative sourcing strategies.<ul><li>Compliance &amp; Documentation:</li></ul>Ensure all procurement activities comply with internal policies and external regulatory requirements in both U.S. and Canadian jurisdictions.Maintain accurate and organized procurement records, contracts, and vendor performance reports.<ul><li>Collaboration:</li></ul>Work closely with IT, Finance, Legal, and Operations teams to align procurement strategies with business needs.Support budgeting and forecasting efforts by providing cost analysis and vendor performance data.Qualifications&middot; Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Information Technology, or a related field.&middot; 2+ years of relevant procurement experience in the IT industry with a focus on U.S. and Canadian markets.&middot; Knowledge of IT product categories (hardware, software, SaaS, cloud services).&middot; Proven track record in contract negotiation and vendor management.&middot; Familiarity with procurement platforms and ERP systems (e.g., SAP, Oracle, Coupa).&middot; Understanding of cross-border trade practices, and local tax implications.&middot; Excellent communication, analytical, and organizational skills.What We Offer<ul><li>Competitive salary + handsome commission.</li><li>Health Insurance</li><li>Paid leave (casual, Sick and Annual)</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: Up to Rs140,000.00 per monthApplication Question(s):<ul><li>Do you agree with Onsite Job, Night Shift in Gulberg 3 area, Lahore?</li></ul>Experience:<ul><li>Procurement: 4 years (Required)</li><li>IT Industry in US Market: 3 years (Required)</li><li>Procurement in US/Canadian Market: 2 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Supply Chain Specialist

Job Description &ndash; Supply Chain OfficerAbout the RoleWe are looking for a Supply Chain Officer with 6 months to 1 year of experience in procurement or supply chain, preferably within the IT industry. This role is ideal for someone at the early stage of their career who wants to build expertise in sourcing IT hardware, software, and services for the U.S. and Canadian markets.The selected candidate will support procurement operations, vendor coordination, documentation, and pricing analysis under the supervision of the senior procurement team.Key Responsibilities&middot; Assist in sourcing IT hardware, software licenses, SaaS solutions, and cloud services for U.S. and Canadian markets.&middot; Support the RFQ/RFP process, prepare vendor comparison sheets, and process purchase orders according to internal approval workflows.&middot; Coordinate with suppliers and distributors for pricing, product availability, order confirmations, delivery timelines, and invoices.&middot; Maintain and update vendor databases, track vendor performance, and ensure accurate procurement records and documentation.&middot; Monitor pricing trends, compare vendor quotations, and support cost analysis to identify savings opportunities.&middot; Ensure compliance with internal procurement policies and approval procedures.&middot; Collaborate with Sales, IT, Finance, and Operations teams to fulfill purchasing requirements and support budgeting and forecasting activities.Qualifications<ul><li>Must have Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, IT, or related field.</li><li>6 months to 1 year of procurement, purchasing, or supply chain experience (IT industry preferred).</li><li>Basic understanding of IT product categories (hardware, software, SaaS, cloud services).</li><li>Familiarity with MS Excel and basic procurement tools.</li><li>Good communication and negotiation support skills.</li><li>Good analytical and organizational abilities.</li></ul>What We Offer<ul><li>Competitive salary</li><li>Health Insurance</li><li>Paid leave (casual, Sick and Annual)</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 7:00 PM to 4:00 AM Pakistan timeJob Type: Full-timePay: Up to Rs100,000.00 per monthApplication Question(s):<ul><li>Are you comfortable with a full-time night shift job in Gulberg 3, Lahore</li><li>Mention your current salary and expectations</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Procurement: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Supply Chain Officer

Job DescriptionProcurement SpecialistAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes.About the RoleWe are seeking an experienced Procurement Specialist with deep expertise in the IT industry, focusing on sourcing and purchasing IT hardware, software, and services across the United States and Canada. The ideal candidate will have a strong understanding of regional vendor ecosystems, pricing models, import/export regulations, and contract negotiations in the IT procurement space.Key Responsibilities<ul><li>Procurement Operations:</li></ul>Source, evaluate, and purchase IT equipment, software licenses, cloud services, and related technology products.Manage the end-to-end procurement cycle including RFQs, RFPs, purchase orders, vendor selection, and payment terms.<ul><li>Vendor Management:</li></ul>Develop and maintain relationships with suppliers, OEMs, and distributors in the U.S. and Canada.Negotiate contracts, pricing, SLAs, and delivery terms to optimize value and ensure compliance.<ul><li>Market Intelligence:</li></ul>Monitor pricing trends, product lifecycles, and supply chain disruptions in North America.Provide insights on cost-saving opportunities and alternative sourcing strategies.<ul><li>Compliance &amp; Documentation:</li></ul>Ensure all procurement activities comply with internal policies and external regulatory requirements in both U.S. and Canadian jurisdictions.Maintain accurate and organized procurement records, contracts, and vendor performance reports.<ul><li>Collaboration:</li></ul>Work closely with IT, Finance, Legal, and Operations teams to align procurement strategies with business needs.Support budgeting and forecasting efforts by providing cost analysis and vendor performance data.Qualifications&middot; Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Information Technology, or a related field.&middot; 2+ years of relevant procurement experience in the IT industry with a focus on U.S. and Canadian markets.&middot; Knowledge of IT product categories (hardware, software, SaaS, cloud services).&middot; Proven track record in contract negotiation and vendor management.&middot; Familiarity with procurement platforms and ERP systems (e.g., SAP, Oracle, Coupa).&middot; Understanding of cross-border trade practices, and local tax implications.&middot; Excellent communication, analytical, and organizational skills.What We Offer<ul><li>Competitive salary + handsome commission.</li><li>Health Insurance</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Timings: 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Do you agree with Full-time Remote Job Night Shift?</li></ul>Experience:<ul><li>IT Industry in US Market: 4 years (Required)</li><li>Procurement in US Market: 3 years (Required)</li><li>Vendor Management: 4 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: Remote

Procurement Specialist (US Market Experience)

Job Description - Finance DirectorAbout the jobWe are seeking a highly motivated and experienced Finance Director to lead our financial operations. The ideal candidate will be a strategic thinker with a strong understanding of US and Canadian accounting principles (GAAP and relevant Canadian standards), possess exceptional analytical skills, and have a proven track record of managing financial teams. This role is critical to ensuring the financial health and stability of the organization, providing accurate and timely financial reporting, and driving informed business decisions.Responsibilities:<ul><li>Financial Management and Oversight:</li><li>Oversee all aspects of the finance and accounting functions, including general ledger, accounts payable, accounts receivable, payroll, budgeting, forecasting, and financial reporting.</li><li>Develop and implement financial policies, procedures, and controls to ensure compliance with US and Canadian GAAP and other relevant regulations.</li><li>Manage the month-end and year-end closing processes, ensuring timely and accurate financial reporting.</li><li>Prepare and present financial statements, reports, and analyses to higher management.</li><li>Monitor cash flow, manage working capital, and optimize financial resources.</li><li>Lead the annual budgeting and forecasting process, working closely with department heads to develop realistic and achievable financial plans.</li><li>Manage relationships with external auditors, tax advisors, and other financial institutions.</li><li>Ensure compliance with tax regulations in both US and Canada, including filing of corporate income tax returns, sales tax returns, and other required filings.</li></ul><ul><li>Data Analysis and Reporting:</li><li>Utilize advanced Excel skills and other data analysis tools to analyze financial data, identify trends, and provide insights to support strategic decision-making.</li><li>Develop and maintain key performance indicators (KPIs) to monitor financial performance and identify areas for improvement.</li></ul><ul><li>Accounting ERP System Management:</li><li>Oversee the management and maintenance of the accounting ERP.</li><li>Ensure data integrity and accuracy within the system.</li><li>Team Leadership and Development:</li><li>Lead, mentor, and develop the finance and accounting team, fostering a culture of high performance and continuous improvement.</li><li>Conduct performance reviews, provide feedback, and identify training and development opportunities for team members.</li><li>Delegate tasks effectively and ensure accountability within the team.</li></ul><ul><li>Process Improvement:</li><li>Continuously evaluate and improve financial processes and procedures to enhance efficiency and effectiveness.</li><li>Identify and implement automation opportunities to streamline workflows.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in accounting, Finance, or a related field. CPA or CMA designation is highly preferred.</li><li>Minimum of 8 years of progressive experience in finance and accounting, with proven 4+ experience in both the US and Canadian markets (US Experience is must).</li><li>Extensive experience with data analysis and advanced Excel skills is mandatory.</li><li>Mandatory experience with accounting Microsoft Dynamics and ERP software.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Excellent communication, interpersonal, and leadership skills.</li><li>Ability to work independently and as part of a team.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Health Insurance.</li><li>Paid leaves.</li><li>Annual party and dinners.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: Up to Rs600,000.00 per monthApplication Question(s):<ul><li>Only apply if you have worked with US Companies</li><li>Are you comfortable with a full time night shift onsite job in Gulber 3, Lahore</li><li>Have you read the complete job description?</li><li>Mention your current salary and expectations</li><li>Have you share your resume at junaid.hassan@itdevicesonline.com</li><li>What would be your notice period if selected?</li></ul>Experience:<ul><li>Finance &amp; Accounting : 10 years (Required)</li><li>US &amp; Canadian Market: 5 years (Required)</li><li>US and Canadian GAAP : 5 years (Required)</li><li>ERP/Microsoft Dynamics: 5 years (Required)</li></ul>Language:<ul><li>Excellent English Communications (Required)</li></ul>Work Location: In person

Finance Director

Job DescriptionChat Support RepresentativeAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect for someone with a passion for e-commerce and a proven track record of optimizing performance across platforms like Amazon, Shopify, or other digital marketplaces.About the roleWe are seeking a proactive and tech-savvy Chat Support Representative to join our IT hardware company. In this role, you will be the first point of contact for customers via live chat, assisting them with technical issues, product inquiries, and general support related to our hardware products (e.g., servers, networking devices, workstations, peripherals). Your primary focus will be on delivering fast, accurate, and friendly support while maintaining a high level of customer satisfaction.Key Responsibilities:<ul><li>Provide real-time support to customers via chat, ensuring timely and accurate responses.</li><li>Troubleshoot basic to intermediate technical issues related to software, systems, and services.</li><li>Guide users through problem-solving steps and provide appropriate solutions or workarounds.</li><li>Escalate complex or unresolved issues to relevant teams following standard procedures.</li><li>Maintain comprehensive and accurate records of customer interactions in the CRM system.</li><li>Collaborate with internal teams (Technical Support, Sales, Logistics) to resolve complex issues.</li><li>Stay updated on product knowledge, company updates, and industry trends.</li></ul>&middot; Follow standard operating procedures and escalate unresolved issues to Tier 2 or engineering teams when necessary.&middot; Meet defined KPIs such as chat response time, resolution time, customer satisfaction (CSAT), and quality assurance (QA) scores.Requirements:<ul><li>3&ndash;4 years of experience in a chat support or customer service role, preferably in the IT or tech industry.</li><li>Excellent written and verbal communication skills in English &ndash; grammar, tone, and clarity are critical.</li><li>Proven ability to handle multiple chats simultaneously while maintaining attention to detail.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Basic understanding of IT concepts, software troubleshooting, etc.</li><li>Ability to work independently and in a team-oriented environment.</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in IT, Computer Science, Communications, or a related field.</li><li>Experience supporting IT Hardware, SaaS platforms or cloud-based applications.</li><li>Multilingual capabilities are a plus.</li><li>Experience in US Market is must.</li></ul>What We Offer<ul><li>Salary range upto 100K</li><li>Health Insurance</li><li>Casual, Sick and Annual Leaves</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: Up to Rs100,000.00 per monthApplication Question(s):<ul><li>How do you rate (0/10) your English communication? </li><li>Only apply if agree with the job timings. 6:00 PM to 3:00 AM / 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM</li><li>Do you agree with a Full-time On-site night shift job in Gulberg 3, Lahore</li></ul>Experience:<ul><li>Chat Support in US Market: 3 years (Required)</li></ul>Language:<ul><li>Excellent English Communications (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Female Chat Support Representative

Job DescriptionE-commerce SpecialistAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect for someone with a passion for e-commerce and a proven track record of optimizing performance across platforms like Amazon, Shopify, or other digital marketplaces.About the roleWe are seeking an E-commerce Specialist to oversee and drive the growth of our online sales channels. The ideal candidate will have 3-4 years of experience in managing drop shipping operations on the Amazon marketplace. The ideal candidate will be responsible for overseeing product listings, optimizing performance, managing supplier relationships, and ensuring seamless order fulfillment via the drop shipping model.Key Responsibilities:&middot; Manage and optimize Amazon Seller Central (or Vendor Central) accounts.&middot; Set up and manage drop shipping workflows and ensure compliance with Amazon's drop shipping policy.&middot; Source reliable suppliers and negotiate favorable terms for drop shipped products.&middot; Coordinate with suppliers to ensure timely order fulfillment and inventory accuracy.&middot; Monitor and resolve order issues, including late shipments, cancellations, or returns.&middot; Ensure all product listings are optimized with accurate titles, bullet points, images, and backend keywords.&middot; Track and analyze key performance metrics (e.g., Buy Box, ODR, late shipment rate, account health).&middot; Implement strategies to improve product visibility, rankings, and conversion rates.&middot; Handle customer service inquiries related to drop shipped orders.&middot; Maintain compliance with Amazon&rsquo;s terms of service and drop shipping policies.Required Qualifications:<ul><li>2-3 years of experience in E-commerce/Amazon Account Management.</li></ul>&middot; Proven experience managing Amazon Seller Central accounts, preferably with FBM and drop shipping models.&middot; Deep understanding of Amazon drop shipping policies and the risks involved.&middot; Strong knowledge of eCommerce operations, logistics, and fulfillment workflows.&middot; Excellent analytical skills and proficiency with Amazon tools and reports (e.g., Business Reports, Account Health, A+ Content).&middot; Proficiency in using tools like Helium 10, Jungle Scout, or similar.&middot; Strong written and verbal communication skills.&middot; Ability to work independently and meet deadlines in a fast-paced environment.What We Offer<ul><li>Competitive salary + handsome commission.</li><li>Health Insurance</li><li>Paid leaves</li><li>Annual party and dinners</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 7:00 PM to 4:00 AM / 8:00 PM to 5:00 AM Pakistan timeJob Type: Full-timePay: Up to Rs100,000.00 per monthApplication Question(s):<ul><li>Only apply if you have drop shipping model experience</li><li>Are you agree for full time onsite night shift job in Gulberg 3, Lahore?</li><li>What is your current salary and expectations?</li></ul>Experience:<ul><li>Drop Shipping: 2 years (Required)</li><li>Drop Shipping policies: 2 years (Required)</li><li>Amazon Account Management: 3 years (Required)</li><li>E-commerce operations: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

E-commerce Specialist

Join IT Devices Online and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.