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IT Resource Hunter

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 Job Title
 
 : AML Operations Workforce Planning Analyst-US Risk Management
 
 
 
 Location
 
 : Sunnyvale, CA/New York
 
 
 
 Full Time Onsite
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Forecast operational workloads using historical alert volumes and case complexity data.
 </li>
 <li>
 Optimize resource allocation across CDD, EDD, and SAR teams through capacity modeling.
 </li>
 <li>
 Develop shift schedules balancing regulatory deadlines with staff productivity metrics.
 </li>
 <li>
 Implement workforce management tools for real-time performance monitoring.
 </li>
 <li>
 Collaborate with regional leads to adapt staffing models to local regulatory cycles.
 </li>
 <li>
 Analyze productivity trends to recommend process automation opportunities.
 </li>
 <li>
 Manage contingency planning for surge volumes during regulatory examinations.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 3+ years in compliance operations workforce planning/analytics roles
 </li>
 <li>
 Proficiency in workforce management systems
 </li>
 <li>
 Advanced Excel skills for capacity modeling (PivotTables, Monte Carlo simulations)
 </li>
 <li>
 Experience with process mining tools (Celonis/UiPath) preferred
 </li>
 <li>
 Fluency in English/Mandarin for cross-regional coordination
 </li>
 </ul>
</div>

AML Operations Workforce Planning Analyst-US Risk Management

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AML Operations Workforce Planning Analyst-US Risk Management