Qureos Mentor

Ittefaq Corporation

How to Apply:If you meet the criteria and read details then come for the walk in interview (Monday to Sunday) Except Friday 1:00 pm -7:00 pm(Candidate should be from Rwp/Isbd) resident with familyInterview Location:<ul><li>Ittefaq House, near naz cinema / gold point plaza main Murree road rwp</li><li>https://share.google/2gRgC9V79uKADINAs</li></ul>Salary:<ul><li>Basic Salary Rs 35,000.00 &ndash; Rs 55,000.00 per month. Will be decided after interview</li></ul>Key Responsibilities:1. Customer Service Management2. Team Supervision &amp; Training3. Operations &amp; Coordination4. Warranty Management5. Reporting &amp; AnalysisKey Skills &amp; Competencies:<ul><li>Strong leadership and team management skills.</li><li>Excellent communication and customer-handling abilities.</li><li>Technical knowledge of electronic products (ACs, LEDs, Refrigerators, Geysers, etc.).</li><li>Problem-solving and decision-making skills.</li><li>Proficiency in MS Office and CRM systems.</li></ul>Qualifications &amp; Experience:<ul><li>Education: Inter/ Bachelor&rsquo;s degree</li><li>Experience: Minimum 4&ndash;6 years of experience in after-sales service management, preferably in the home appliances or electronics industry.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

After Sales Service Manger

If you meet the criteria and read details then you can also come for the walk in interview (Monday to Sunday) 1:00 pm -6:00 pmor<ul><li>Share cv on 0323-0777111 and mention post name (Candidate should be from Rwp/Isbd) resident with family</li></ul>Interview Location:<ul><li>Ittefaq House, near naz cinema / gold point plaza main Murree road rwp</li><li>https://share.google/2gRgC9V79uKADINAs</li></ul>Job SummaryThe Operations Manager is responsible for overseeing the smooth functioning of retail stores, ensuring adherence to company policies, operational efficiency, and excellent customer service standards. This role involves supervising daily store operations, managing staff performance, ensuring proper store opening and closure, overseeing cleaning and maintenance activities, and monitoring cash handling and expense control.Key ResponsibilitiesStore Operations<ul><li>Supervise day-to-day branch activities to ensure smooth and efficient store operations.</li><li>Oversee store opening and closing procedures, ensuring compliance with security and operational protocols.</li><li>Ensure stores maintain high standards of cleanliness, safety, and overall presentation.</li><li>Monitor stock availability, coordinate replenishments, and reduce stock variances.</li><li>Handle escalated customer service issues promptly and professionally.</li></ul>Financial &amp; Cash Handling<ul><li>Supervise cash handling, daily reconciliations, and safe deposits.</li><li>Monitor store expenses, utility bills, and petty cash to ensure cost efficiency.</li><li>Prepare and review financial/operational reports and submit to management.</li></ul>Staff Management<ul><li>Manage and guide store supervisors, sales staff, and cleaning teams.</li><li>Organize duty rosters, shift allocations, and ensure adequate staffing at all times.</li><li>Train and coach staff to maintain service quality and operational standards.</li><li>Conduct regular performance evaluations and recommend improvements.</li></ul>Compliance &amp; Standards<ul><li>Ensure adherence to company policies, operational guidelines, and compliance standards.</li><li>Implement safety and security protocols across stores.</li><li>Support implementation of promotional campaigns, events, and seasonal activities.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Retail Management, or related field.</li><li>3&ndash;5 years of experience in retail operations or multi-store management.</li><li>Strong leadership and people management skills.</li><li>Solid knowledge of retail operations, cash handling, and expense management.</li><li>Excellent organizational, analytical, and problem-solving abilities.</li><li>Flexibility to travel between branches as needed.</li></ul>Key Competencies<ul><li>Leadership &amp; Team Development</li><li>Operational Excellence</li><li>Financial &amp; Cash Management</li><li>Customer-Centric Approach</li><li>Attention to Detail</li><li>Problem Solving &amp; Decision Making</li><li>Adaptability</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Operations Manager

Join Ittefaq Corporation and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ittefaq Corporation

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After Sales Service Manger

Operations Manager