Qureos Mentor

J.B. Hunt

<div>Job Title:
Weekend Claims Intake Representative I(Nights)
Department:
Insurance
Country:
United States of America
State/Province:
Arkansas
City:
Lowell
Full/Part Time:
Full time
Job Summary:
Under general supervision, this position is responsible for the recording and triage process of all safety-related events pertaining to Casualty, Workers' Compensation, and Final Mile. The role serves as the initial point of contact for all parties involved in an event, gathering and verifying claim details, initiating appropriate actions, and ensuring accurate documentation in alignment with company policies and regulatory requirements. The incumbent supports timely claim resolution, collaborates with internal and external stakeholders, and contributes to risk mitigation efforts through early identification of claims potential exposure.
Job Description:
Key Responsibilities:
<ul><li>Utilize experience and established procedure to field and process all incoming calls, email, and other various notification methods related to safety events to create an accurate record of the event and assess initial financial exposure to the company; maintain an organized workflow, coordinate initial claim assessments, and prioritize cases based on urgency and severity
</li><li>Utilize independent knowledge to assess all collected information, as well as identify missing, incorrect, or updated claim information, to determine appropriate course of action, support timely mitigation of financial exposure, and ensure compliance with company policy and local/state/federal laws; actions include, but are not limited to, providing information to the claimant, retaining independent field adjusters, determining the need for and coordinating drug test, and escalating complex issues to the appropriate internal parties
</li><li>Ensure accurate, timely, and complete documentation of safety events with attention to the direct effects on business units&rsquo; financial performance, the company&rsquo;s overall DOT safety rating, driver coaching, establishment of training programs, analysis of trends, and resolution or defense of litigated matters Leverage strong verbal and written communication skills to coordinate effectively with claimants, internal and external stakeholders, law enforcement and legal representatives. Facilitate the verification of claims by ensuring timely and accurate information exchange, resolving discrepancies, and advancing incident resolution
</li><li>Utilize independent knowledge and experience to identify events with potential exposure after a short investigative period and pursue early resolution of claims through established financial authority levels or escalation to senior team members for the extension of increased authority with the goal of avoiding or reducing financial exposure from protracted claims and litigation. Actively provide continued investigative support to claims examiners
</li><li>At the direction of counsel, actively begin the litigation preservation process through the location, assessment and storage of collision mitigation and GPS data, onboard video data, and other documentation on all events which meet pre-defined criteria. This will often include detailed searches of media and social media reports, law enforcement websites, and other public databases, as well as reviewing additional videos to confirm involvement in alleged events
</li><li>Participate in training and development to stay updated on industry changes, company policy updates, and improvement of processing techniques
</li><li>Serve as a liaison between claimants, adjusters, and legal teams to support collaborative decision-making and maintain transparency throughout the claims process; utilize strong interpersonal, professional, and empathetic skills to de-escalate emotional and sometimes complex situations and provide timely solutions and resolutions for involved parties
</li><li>Provide process or system feedback to assist with improvement of information capture, ensuring program issues are addressed in a timely manner, and assist others with workarounds and alternative solutions
</li></ul>Qualifications:
Minimum Qualifications:
High School Diploma/GED with up to 1 year of experience in Human Resources, Claims, Insurance, Customer Service, or related field 
<ul><li>
</li></ul> 
Preferred Qualifications:
<ul><li>Experience in a call center, particularly within the Insurance industry
</li><li>Ability to uphold a professional demeanor in all customer interactions, demonstrating empathy and patience in the face of challenging situations
</li><li>Knowledge of problem reporting and escalation practices
</li><li>Ability to accurately analyze situations and reach productive decisions based on informed judgment
</li><li>Ability to maintain composure under pressure
</li><li>Ability to adapt to a dynamic work environment and shifting priorities and directives
</li><li>Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
</li><li>Ability to work with a variety of individuals and groups in a constructive and collaborative manner
</li><li>Ability to capture and document relevant business information in an auditable, organized, and easily retrievable manner
</li><li>Ability to process information with high levels of accuracy with attention to detail.
</li>Ability to type at least 40 words-per-minute 
<li>
</li></ul> 
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company&rsquo;s bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
GED (Required), High School (Required)
Work Experience:
Customer Service/Account Manager, Transportation/Logistics
Job Opening ID:
00609049 Weekend Claims Intake Representative I(Nights) (Open)
&ldquo;This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&rdquo;
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.</div>

Weekend Claims Intake Representative I(Nights)

<div>Job Title:
Transportation Manager II
Department:
Supply Chain
Country:
United States of America
State/Province:
Tennessee
City:
Lebanon
Full/Part Time:
Full time
Job Summary:
Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. Ensure compliance with DOT regulations and responsible for all driver compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes, but is not limited to, day, night, and weekend shifts and ensuring that coverage is accounted for.
Job Description:
Key Responsibilities:
<ul><li>Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity
</li></ul><ul><li>Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
</li></ul><ul><li>Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems
</li></ul><ul><li>Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations
</li></ul><ul><li>Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market
</li></ul><ul><li>Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports
</li></ul><ul><li>Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
</li></ul><ul><li>Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call
</li></ul><ul><li>Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
</li></ul><ul><li>Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road
</li></ul>Shift: 11 PM - 8 AM Sunday night to Thursday night
Qualifications:
Minimum Qualifications:
<ul><li>High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed
</li><li>AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
</li><li>Strong professional communication skills applied internally and externally
</li><li>Proven experience in establishing and maintaining healthy working relationships
</li><li>Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
</li><li>Ability to process information with high levels of accuracy
</li><li>Accurately analyze situations and reach productive decisions based on informed judgment
</li><li>Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
</li><li>Ability to manage multiple competing priorities
</li><li>Ability to consistently travel to account and customer locations
</li><li>Ability to adapt to a dynamic work environment and shifting priorities and directives
</li><li>Experience in holding people accountable and conducting difficult conversations
</li>Ability to perform in a stressful and high-pressure work environment 
<li>
</li></ul> 
Preferred Qualifications:
Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience 
<ul><li>
</li></ul> 
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company&rsquo;s bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
Bachelors: Business Administration/Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)
Work Experience:
Business Administration, Customer Service/Account Manager, Transportation/Logistics
Certifications:
Job Opening ID:
00609202 Transportation Manager II (Evergreen) (Open)
&ldquo;This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&rdquo;
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.</div>

Transportation Manager II

<div>Job Title:
Transportation Manager II
Department:
Supply Chain
Country:
United States of America
State/Province:
Pennsylvania
City:
Harrisburg
Full/Part Time:
Full time
Job Summary:
Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. Ensure compliance with DOT regulations and responsible for all driver compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes, but is not limited to, day, night, and weekend shifts and ensuring that coverage is accounted for.
Job Description:
Key Responsibilities:
<ul><li>Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity
</li><li>Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
</li><li>Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems
</li><li>Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations
</li><li>Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market
</li><li>Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports
</li><li>Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
</li><li>Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call
</li><li>Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
</li><li>Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road
</li></ul>Shift Schedule:
<ul><li>Friday to Monday from 05:00am to 05:00pm
</li></ul>Qualifications:
Minimum Qualifications:
High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed 
<ul><li>
</li></ul> 
AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
<ul><li>Strong professional communication skills applied internally and externally
</li><li>Proven experience in establishing and maintaining healthy working relationships
</li><li>Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
</li><li>Ability to process information with high levels of accuracy
</li><li>Accurately analyze situations and reach productive decisions based on informed judgment
</li><li>Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
</li><li>Ability to manage multiple competing priorities
</li><li>Ability to consistently travel to account and customer locations
</li><li>Ability to adapt to a dynamic work environment and shifting priorities and directives
</li><li>Experience in holding people accountable and conducting difficult conversations
</li>Ability to perform in a stressful and high-pressure work environment 
<li>
</li></ul> 
Preferred Qualifications:
Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience 
<ul><li>
</li></ul> 
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company&rsquo;s bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
Bachelors: Business Administration/Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)
Work Experience:
Customer Service/Account Manager, Management-Entry Level, Transportation/Logistics
Certifications:
Job Opening ID:
00609188 Transportation Manager II (Open)
&ldquo;This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&rdquo;
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.</div>

<div>Job Title:
Manager Trainee
Department:
Supply Chain
Country:
United States of America
State/Province:
Delaware
City:
Millsboro
Full/Part Time:
Full time
Job Summary:
Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.
Job Description:
Key Responsibilities:
<ul><li>Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity
</li><li>Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
</li><li>Learn to utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems
</li><li>Become proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining and presenting customer specific reporting and financial analysis through face-to-face interactions at customer location
</li><li>Gain knowledge on how to manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market
</li><li>Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&amp;L statements, invoicing and/or creating operational or financial reports
</li><li>Learn to manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required)
</li><li>Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc., as they occur throughout the day and, where necessary, when on call
</li><li>Learn to maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
</li><li>Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road
</li></ul>*MUST BE OPEN TO WORKING NIGHTS AND/OR WEEKENDS
**MUST BE OPEN TO RELOCATION AT THE END OF THE 3-6 MONTH PROGRAM 
 
Qualifications:
Minimum Qualifications:
<ul><li>Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience
</li><li>Willing to travel to account, customer, and company event locations when applicable
</li><li>Ability to work across multiple shifts including nights and/or weekends if needed
</li>Willingness to regionally relocate dependent on account assignment 
<li>
</li></ul> 
Preferred Qualifications:
<ul><li>Experience managing a team
</li><li>Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
</li><li>Ability to accurately analyze situations and reach productive decisions based on informed judgment
</li><li>Ability to adapt to changing environments
</li><li>Ability to establish and maintain healthy working relationships with clients, vendors, and peers
</li><li>Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
</li><li>Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
</li>Ability to recognize, anticipate, and resolve organizational, operational, or process problems 
<li>
</li></ul> 
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company&rsquo;s bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
: Supply Chain Management, Bachelors: Business Administration/Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)
Work Experience:
Business Administration, Customer Service/Account Manager, Management-Entry Level, Transportation/Logistics
Certifications:
Job Opening ID:
00608972 Manager Trainee (Open)
&ldquo;This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&rdquo;
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.</div>

Manager Trainee

Join J.B. Hunt and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

J.B. Hunt

ABOUT_COMPANY

Weekend Claims Intake Representative I(Nights)

Transportation Manager II

Transportation Manager II

Manager Trainee