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Jacked Nutrition

ob Title: Assistant Warehouse Manager Company: Jacked Nutrition Location: Islamabad, Pakistan Salary Range: PKR 50,000 &ndash; 65,000 per monthAbout Us: Jacked Nutrition is a leading health and fitness brand in Pakistan, providing premium supplements and nutrition products through our retail stores and online platforms. We&rsquo;re looking for a proactive and detail-oriented Assistant Warehouse Manager to join our logistics and operations team.Key Responsibilities:<ul><li>Assist the Warehouse Manager in daily warehouse operations and inventory control.</li><li>Supervise loading, unloading, and storage of goods to ensure accuracy and efficiency.</li><li>Monitor stock levels and coordinate with procurement and retail teams for replenishment.</li><li>Maintain records of all inbound and outbound shipments.</li><li>Ensure proper labeling, packaging, and dispatching of orders.</li><li>Enforce safety, cleanliness, and organization standards within the warehouse.</li><li>Train and guide warehouse staff to meet operational goals.</li><li>Support in audits, reporting, and performance tracking.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain, Business, or a related field.</li><li>2&ndash;3 years of experience in warehouse or logistics operations (experience in retail or FMCG preferred).</li><li>Strong organizational and leadership skills.</li><li>Hands-on experience with inventory management systems.</li><li>Excellent communication and team coordination abilities.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary package (PKR 50,000 &ndash; 65,000)</li><li>Growth and learning opportunities in a fast-paced environment.</li><li>Employee discounts on Jacked Nutrition products.</li></ul>How to Apply: Apply directly through Indeed.Job Type: Full-timeWork Location: In person

Assistant Warehouse Manager

Retail Operations Manager &ndash; Jacked NutritionLocation: Islamabad, Pakistan Job Type: Full-TimeAbout Us: Jacked Nutrition is a leading health and fitness brand dedicated to providing premium supplements, top-tier gym products, and expert nutritional guidance. We&rsquo;re expanding our retail operations and looking for a dynamic Retail Operations Manager to lead our retail network and ensure smooth day-to-day store performance.Key Responsibilities:<ul><li>Oversee the operations of multiple retail outlets to ensure sales targets and operational standards are met.</li><li>Implement effective sales strategies to maximize revenue and profitability.</li><li>Manage store staff, including recruitment, training, and performance monitoring.</li><li>Conduct regular store visits to assess compliance with company policies and merchandising standards.</li><li>Coordinate with supply chain and warehouse teams to maintain optimal stock levels.</li><li>Analyze sales data and prepare performance reports for senior management.</li><li>Ensure a seamless customer experience across all retail channels.</li><li>Proven experience managing multiple retail outlets (6&ndash;7 stores).</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field (Master&rsquo;s preferred).</li><li>3&ndash;5 years of experience in retail operations management (preferably in health, fitness, or FMCG industries).</li><li>Strong leadership, communication, and organizational skills.</li><li>Ability to multitask and handle operational challenges efficiently.</li><li>Proficiency in MS Office and ERP systems.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Growth opportunities in a fast-paced, expanding organization.</li><li>Collaborative and health-focused work environment.</li></ul>How to Apply: Interested candidates can apply directly through IndeedJob Type: Full-timeWork Location: In person

Retail Operation Manager

Position Title: CSR (Customer Service &amp; Sales) Manager Department: Customer Service / Online Sales Reports To: Chief Operating Officer (COO) Location: E-11, Islamabad Employment Type: Full-Time1. Position OverviewWe are seeking a dynamic and results-driven CSR Manager to lead our Customer Service and Online Sales teams. This dual-function role requires a proactive leader who can ensure superior customer service while optimizing online sales operations. The ideal candidate will have a strong background in managing customer service teams, driving digital sales strategies, and collaborating across departments to deliver an exceptional customer experience.2. Key ResponsibilitiesCustomer Service Management<ul><li>Supervise and mentor the customer service team to manage inquiries, complaints, and escalations efficiently.</li><li>Develop, document, and enforce SOPs for call handling, order processing, and after-sales support.</li><li>Monitor and analyze performance metrics such as response times, resolution rates, CSAT, and NPS.</li><li>Conduct onboarding, regular training, and refresher programs for CSR team members.</li><li>Implement escalation procedures to ensure timely and effective resolution of critical issues.</li><li>Maintain and utilize customer feedback mechanisms to identify areas for improvement in products and services.</li></ul>Online Sales Management<ul><li>Oversee the complete online sales process: lead management, conversions, payments, and delivery coordination.</li><li>Collaborate with Marketing and E-commerce teams to drive digital sales growth and achieve revenue targets.</li><li>Ensure online product listings, descriptions, pricing, and stock status are consistently accurate and up to date.</li><li>Track and improve sales KPIs: conversion rate, cart abandonment, average order value, and customer retention.</li><li>Liaise with warehouse and logistics teams to ensure timely order fulfillment and customer satisfaction.</li><li>Utilize customer interactions to execute upselling, cross-selling, and loyalty-building strategies.</li></ul>Collaboration &amp; Reporting<ul><li>Work cross-functionally with Operations, Marketing, IT, and Finance teams to enhance the customer journey and streamline processes.</li><li>Prepare and present regular performance reports on CSR activities, online sales metrics, customer feedback, and operational bottlenecks.</li><li>Contribute insights and suggestions in strategic meetings to align customer service standards with sales goals.</li></ul>3. Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>4&ndash;6 years of experience in customer service and/or online sales management, preferably in a fast-paced e-commerce environment.</li><li>Strong leadership skills with a proven ability to build and manage high-performing teams.</li><li>Exceptional communication, interpersonal, and conflict-resolution skills.</li><li>Proficiency in CRM systems and business platforms such as Odoo ERP.</li><li>Hands-on experience with e-commerce platforms (e.g., Shopify, WooCommerce, Daraz, Amazon) is a strong advantage.</li><li>Analytical mindset with the ability to interpret data and drive actionable insights.</li></ul>Why Join Us?<ul><li>Competitive salary: PKR 130,000 &ndash; 150,000/month</li><li>Lead digital transformation in customer service and e-commerce</li><li>Dynamic and collaborative team culture</li><li>Growth-oriented environment with leadership opportunities</li></ul>To Apply: Please send your CV via IndeedJob Type: Full-timeWork Location: In person

CSR Manager

Join Jacked Nutrition and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Jacked Nutrition

ABOUT_COMPANY

Assistant Warehouse Manager

Retail Operation Manager

CSR Manager