Qureos Mentor

Jackson Rancheria Casino Resort

<div>Overview:
<div>
The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.</div>
Responsibilities:
<ul><li>Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.
</li><li>Greets guests upon arrival and provides them with a prompt and courteous escort to a dining table, presents menus and may take beverage orders.</li><li>Maintains seating chart with servers&rsquo; station assignments and ensures that guests are seated in the appropriate areas and advises guests of waiting time and maintains a waiting list when needed.</li><li>Will learn the menu and how the food is prepared in order to service guests and can communicate information about venues, menus and pricing.
</li><li>Answer questions pertaining to the ingredients in food items being sold.</li><li>Handles small to large sums of currency, coupons, comps, credit cards and other forms of payment, adhering to established cash handling policies and procedures.</li><li>Accurately enters food and beverage orders into point of sale system.</li><li>Will learn and/or use suggestive selling techniques.
</li><li>Communicates with guest in a respectful and friendly fashion to answer inquiries and concerns, referring them to the appropriate personnel when necessary.</li><li>Maintains a professional attitude and appearance at all times.</li><li>Stock Merchandise cases and supplies including proper rotation of food items.</li><li>Follow proper food handling and health and safety regulations.
</li><li>Take, prepare and fill Guest food orders including sandwich preparation and heating &ldquo;to go&rdquo; items.
</li><li>Take, prepare and fill Guest beverage orders including preparation of coffee drinks such as Mochas, Lattes, espressos etc.</li><li>Minor food preparation which may include cutting produce and slicing meat.</li><li>Maintain cleanliness of guest dining areas, menus, point of sales signage, cashier and host stands and food preparation and merchandising equipment.</li><li>Performs pre-bussing of tables on a continual basis including keeping tables free of dirty dishes and excess clutter.</li></ul>
Qualifications:
<div><b>
EDUCATION and/or EXPERIENCE</b></div><ul><li>
No experience is required, though previous experience in a guest service and/or cash handling related position would be preferred.</li></ul><div>
Pay range: $16.90 - $20.80 per hour</div><div><br>
</div><ul><li><b><i>Shift Differential: </i></b><i>Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.</i></li></ul><div></div><div><b><br>
This is not a smoke free workplace.</b> Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.</div></div>

Cashier-Host

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Jackson Rancheria Casino Resort

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Cashier-Host