Qureos Mentor

James Avery

<div>Job Summary

Coordinates activities in the store to ensure that all goals and deadlines are communicated and met. Provides leadership to all store management in planning, organization, control, and management at the store level. Manages the overall daily operations of a store, including the hiring, discipline, and scheduling of employees to ensure cost effective and quality store operations. Manages achievement of store objectives. Ensures completion of accounting and paperwork, associated cash receipts and prices and conducts physical inventories. This opportunity is for our NEW STORE to be located in The Shoppes at Rio Grande Valley in Edinburg, TX.

WHAT YOU WILL BE DOING
<ul><li>Effectively manages and directs the activities of the retail store to achieve optimal results.</li></ul>
<ul><li>Approves supply expenditures.</li></ul>
<ul><li>Manages and approves store expenses within budget.</li></ul>
<ul><li>Prepares and reviews the Leadership team schedule using the electronic scheduling system.</li></ul>
<ul><li>If needed, approves schedule changes for all employees; must approve ALL schedule changes for leadership team using the electronic scheduling system; maintains the leadership team&rsquo;s schedules while following store operational, compliance, and budgetary guidelines; following store policy and governmental regulations.</li></ul>
<ul><li>Performs store opening and closing activities, including financial processes and delegation of job duties schedule.</li></ul>
<ul><li>Recruits, selects, and onboard team members. Assists in recruiting, selecting, evaluating, counseling and training of retail associates (regular and seasonal), as needed in the absence of Assistant Store Manager.</li></ul>
<ul><li>Addresses guest concerns that could not be effectively addressed by another member of the leadership team or sales associate. Ensures leadership team is adequately trained to address guest concerns quickly and appropriately. Resolves guest issues effectively.</li></ul>
<ul><li>Manages the inventory processes including inventory cycle counting, inventory adjustments, and shipping and receiving of merchandise following processes and guidelines. Notifies the appropriate Manager when inventory issues are discovered.</li></ul>
<ul><li>Monitors compliance with Company policies and reports violations of those policies to the appropriate department charged with overseeing that policy.</li></ul>
<ul><li>Delegates duties and areas of responsibilities to the team.</li></ul>
<ul><li>Develops action plans to ensure compliance with directed changes (visual, inventory policy etc.).</li></ul>
<ul><li>Plans and conducts regularly scheduled store meetings.</li></ul>
<ul><li>Manages the annual inventory process.</li></ul>
<ul><li>Develops and conducts performance evaluations for the team in accordance with the appropriate evaluation schedule and compensation guidelines. Take the necessary steps to address employee performance issues quickly and consistently. Approves performance evaluations for associates.</li></ul>
<ul><li>Regularly communicates goals and objectives, sales plans and performance metrics results with all associates. Monitors results to verify that goals are met and/or exceeded. Provides leadership and training to the team in all areas of responsibility with emphasis on leadership skills, goal attainment, employee relations, customer service, product knowledge, visual merchandising and store operation procedures.</li></ul>
<ul><li>Keeps Manager informed of product, guest or personnel issues.</li></ul>
<ul><li>Monitors product trends and changes in retail and communicates to the manager.</li></ul>
<ul><li>Processes employee purchases and if needed, monitor returns in accordance with retail policies; approve guest returns.</li></ul>
<ul><li>Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.</li></ul>
<ul><li>Must be able to multitask in a fast-paced environment.</li></ul>
<ul><li>Assumes duties of Assistant Manager in the absence of the position.</li></ul>
<ul><li>Builds and maintains effective relationships with internal and external stakeholders</li></ul>
<ul><li>Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.</li></ul> 


WHAT YOU WILL NEED
<ul><li>Associate&rsquo;s Degree in a related field and three years of retail management experience or equivalent education/experience.</li></ul>
<ul><li>Knowledge of budgeting, inventory control and visual presentation techniques.</li></ul>
<ul><li>Ability to direct the activities of the retail stores to achieve optimal results.</li></ul>

Additional Requirements
<ul>
<li>Ability to consistently maintain a driving record that meets insurance company requirements.</li>
<li>Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning regular employment.</li></ul> 
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Store Manager - NEW STORE - Edinburg, TX

<div>Job Summary

The main duties of Part Times Sales Associates are to greet and assist the guests in their selection and purchase of merchandise. This opportunity is at our Village at Stone Oak location in San Antonio, TX. 


WHAT YOU WILL BE DOING
<ul><li>Demonstrate effective guest service skills and resolves guest issues effectively.</li></ul>
<ul><li>Enter guest data and other sales data for guests into POS (sales, returns, special orders, engraving, repairs) completely and accurately and obtain proper signatures on guest sales.</li></ul>
<ul><li>Present jewelry from stock/cases to guest and replace items in correct areas when sale is completed.</li></ul>
<ul><li>Repair, polish or solder jewelry (if over 18).</li></ul>
<ul><li>Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.</li></ul>
<ul><li>Provide knowledgeable service to guests on product information utilizing in-store tools/training.</li></ul>
<ul><li>Box and wrap sales for gift presentation.</li></ul>
<ul><li>Achieve established individual Key performance metrics.</li></ul>
<ul><li>Assist Store Management in achieving store Key Performance Indicator Metrics.</li></ul>
<ul><li>Assist Store Management in meeting company standards in overall store presentation.</li></ul>
<ul><li>Assist with daily housekeeping and maintenance duties.</li></ul>
<ul><li>Attend all required meetings.</li></ul>
<ul><li>Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.</li></ul>
<ul><li>Must be able to multitask in a fast-paced environment.</li></ul> 


WHAT YOU WILL NEED
<ul><li>Good communication skills.</li></ul>
<ul><li>Good organizational skills and time management.</li></ul>
<ul><li>Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions.</li></ul>
<ul><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li></ul>
<ul><li>Strong problem-solving skills, and the ability to quickly learn new technology.</li></ul>
<ul><li>Possess strong problem diagnosis skills and the ability to work effectively under pressure.</li></ul>
<ul><li>Enthusiastic, willing to learn, and contributes to a positive team spirit.</li></ul> 


Preferred Qualifications
<ul><li>Previous retail sales or guest service experience.</li></ul> 
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Part Time Sales Associates - Village at Stone Oak - San Antonio, TX

<div>JOB SUMMARY

Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our Ingram Park Mall location in San Antonio, TX.

WHAT YOU WILL BE DOING
<ul>
<li>Greets and assists guests in selection and purchase of merchandise.</li>
<li>Resolves guest issues effectively.</li>
<li>Keeps supervisor informed of product, guest, and/or personnel issues.</li>
<li>Monitors and approves guest&rsquo;s returns in accordance with retail policies.</li>
<li>Monitors associates guest service levels; provides feedback as needed.</li>
<li>Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.</li>
<li>Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.</li>
<li>Perform leadership responsibilities for store opening and closing duties.</li>
<li>Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales. Coordinates regular associate training and/or seasonal associate training. Delegates assignments to Associates.</li>
<li>Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines. Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures. Notify the appropriate retail and corporate when inventory issues are discovered.</li>
<li>Participates and assists in conducting regularly scheduled store meetings.</li>
<li>Implements plans to effectively participate in company special events and/or promotions.</li>
<li>Develops and conducts team building activities.</li>
<li>Monitors product trends and changes in retail and communicates to District Manager.</li>
</ul>
Product Care:
<ul><li>Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services. Able to train staff to operate all service area equipment and small tools.</li>
<li>Ensures product care services meet/exceed operational standards. 
Visual Merchandising:</li>
<li>Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.</li>
<li>Assists store management in maintaining company standards for overall store presentation.</li>
<li>Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager.</li>
<li>Ensures company security procedures are used to protect assets.</li>
<li>Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.</li>
<li>Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.</li>
<li>Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.</li>
<li>Must be able to multitask in a fast-paced environment.</li>
<li>Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.</li>
<li>Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.</li>
<li>The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.</li>
</ul>
OTHER DUTIES:
<ul>
<li>Assume lead role in absence of other leadership team members.</li>
<li>Builds and maintains effective relationships with internal and external stakeholders.</li>
<li>Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.</li>
<li>Assist in other areas as assigned by supervisor.</li>
</ul>
WHAT YOU WILL NEED:
<ul>
<li>High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience. Previous supervisory experience is preferred.</li>
<li>Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning</li>
</ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Part Time Sales Team Leader - Ingram Park Mall, San Antonio, TX

Join James Avery and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

James Avery

ABOUT_COMPANY

Store Manager - NEW STORE - Edinburg, TX

Part Time Sales Associates - Village at Stone Oak - San Antonio, TX

Part Time Sales Team Leader - Ingram Park Mall, San Antonio, TX