Qureos Mentor

JAMES CITY COUNTY

<div>Job Summary

$68,611 - $115,378 / year or higher DOQ + Full-Time County Benefits

Performs advanced budget, accounting, and reporting work planning, organizing, analyzing, evaluating, coordinating, and preparing the annual operating and capital improvements plan (CIP) budgets and financial reports for WATA; uses independent thinking and application of analytical skills and techniques to address complex financial issues.

There are two levels of WATA Budget Reporting Analyst distinguished by the level of work performed and the qualifications of the employee: 
WATA Budget Reporting Analyst I: $68,611 - $107,562 / year DOQ 
WATA Budget Reporting Analyst II: $73,495 - $115,378 / year DOQ
Responsibilities:
<ul><li>Assists in the preparation of WATA&rsquo;s annual operating and CIP budgets.</li></ul> 
<ul><li>Monitors revenues and expenditures during the fiscal year; recommends solutions to budget deviations; coordinates expenditure and revenue transfer requests as needed.</li></ul> 
<ul><li>Assists in writing grant applications to obtain federal, state, and local funding for operating and capital needs.</li></ul> 
<ul><li>Prepares routine to complex schedules, conducts research, account analysis, and other work necessary for the preparation of financial statements, ledgers, reports, analytical studies, or budget planning models; and research projects to assist with long-term planning and policy development.</li></ul> 
<ul><li>Gathers and analyzes data and to recommend and implement policy and procedural changes resulting from such analyses.</li></ul> 
<ul><li>Computes, prepares, and inputs data for journal entries, reconciles accounts, sub-ledgers, and system modules to the general ledger.</li></ul> 
<ul><li>Coordinates with WATA&rsquo;s Grants &amp; Reporting Manager to prepare invoices for federal, state, and local grant reimbursements.</li></ul> 
<ul><li>Processes invoices for payment to vendors.</li></ul> 
<ul><li>Interprets and applies accounting and auditing standards.</li></ul> 
<ul><li>Serves as the backup to WATA&rsquo;s Grants &amp; Reporting Manager.</li></ul> 
<ul><li>Performs other duties as assigned.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related field; and three years of budget and accounting experience; or equivalent combination of education and experience.</li></ul> 
<ul><li>Master&rsquo;s degree and experience with federal, state, and local grant writing and administration preferred.</li></ul> 
<ul><li>Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver&rsquo;s license and have an acceptable driving record based on James City County&rsquo;s criteria.</li></ul> 
<ul><li>Skill in use of computer software, especially Microsoft Office Suite.</li></ul>
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Please see full job description for post-offer requirements.
James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the HR Department at 757-253-6680 or email HR.Recruit@jamescitycountyva.gov.</div>

WATA Budget Reporting Analyst I/II

<div>Job Summary

The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA&rsquo;s water/sewer connection and billing/payment processes.

$42,402 &ndash; $75,903 / annually. Salary negotiable depending on qualifications plus Full-Time County Benefits. 
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee. 
 
Utility Account Representative - $42,402 - $75,903 / yr or higher depending on qualifications 
Utility Account Representative II - $45,337 &ndash; $81,156 / yr or higher higher depending on qualifications 
Utility Account Representative III - $51,881 - $92,872 / yr or higher higher depending on qualifications 
<div>
Flow into a new career with The James City Service Authority! 
 
The James City Service Authority (JCSA) strives to be one of the market leaders in compensation offering competitive starting rates and predictable compensation pathways for its employees. 
 
In addition to annual cost-of-living increases, our step pay plan provides regularly scheduled wage increases throughout the course of a career. * Candidates with minimum experience and qualifications may be hired into the first step of a pay grade. If hired at the entry level, the JCSA pay plan is structured to provide:
 
 
<ul><li>5.0% step increases annually for the first four years of service.
</li><li>1.5% step increases annually, thereafter.
</li></ul> 
Click here to learn more about our compensation philosophy and view our step pay plan. 
 
<ul><li>Subject to Board approval, availability of funds, and other conditions. 
</li></ul> 
</div>Responsibilities<div> 
<ul><li>Assists with processing customer billing for services provided by JCSA; interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.</li><li>Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA GIS and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.</li><li>Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.</li><li>Responds to emergency and non-emergency service related phone calls, emails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician.</li><li>Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.</li><li>Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.</li><li>Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.</li><li>(Utility Account Representative III) Determines eligibility of delinquent accounts for collections routine and processes eligible accounts; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.</li><li>Performs other duties as assigned.</li></ul></div>
Qualifications:
<ul><li>Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.</li><li>Must possess reliable transportation to work site(s).</li><li>Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Skill in use of computer software, including Microsoft Office Suite.</li><li>Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.</li></ul> 

Position Level Requirements 
 
Utility Account Representative I 
<ul><li>Some experience working in billing or accounts receivable/payable including experience involving public contact and customer service.</li></ul> 
Utility Account Representative II
 
<ul><li>Considerable experience working in billing or accounts receivable/payable including experience involving public contact and customer service as demonstrated by ability to exercise independent judgment and complete all phases of billing cycle with minimal supervision.</li><li>Demonstrated ability to perform effectively in key Utility Account Representative duties.</li><li>Meet all requirements of Utility Account Representative I.</li></ul> 
Utility Account Representative III
 
<ul><li>Extensive experience working in billing or accounts receivable/payable including experience involving public contact and customer service as demonstrated by ability to exercise independent judgment and complete all phases of billing cycle with minimal supervision.</li><li>Extensive ability to complete connection fee and delinquent collections processes.</li><li>Demonstrated ability to perform effectively in key Utility Account Representative duties.</li><li>Meet all requirements of Utility Account Representative II.</li></ul> 
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
James City Service Authority is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the JCSA HR Department at 757-259-5457 or email hrjcsa@jcsava.gov.</div>

Utility Account Representative I/II/III

Join JAMES CITY COUNTY and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

JAMES CITY COUNTY

About Company

WATA Budget Reporting Analyst I/II

Utility Account Representative I/II/III