Qureos Mentor

James Ferrell Law Group

Job Summary We are seeking a dedicated and detail-oriented Call Center Representative to join our growing team. This role involves engaging with potential new clients who have responded to our marketing campaigns, with the goal of qualifying their interest and guiding them toward the next steps in our service process.The ideal candidate will possess strong communication skills and demonstrate genuine care and empathy in every interaction. They will be skilled at building rapport, actively listening to client needs, and maintaining control of the conversation to ensure a smooth and productive dialogue. This role requires a balance of professionalism, warmth, and strategic thinking to convert interest into meaningful engagement.Qualifications<ul><li>Previous experience in a call center environment is preferred.</li><li>Strong organizational skills with the ability to manage multiple tasks efficiently.</li><li>Proficient in data entry and clerical tasks including document management.</li><li>Excellent typing skills for effective communication and documentation purposes.</li><li>Experience with Docusign is a plus.</li><li>Experience with legal case management software is a plus.</li><li>Must possess strong interviewing skills to gather necessary information from clients effectively.</li></ul>Job Type: ContractPay: $20.00 per hourExpected hours: No more than 40 per weekWork Location: Remote

Law Office Call Center

Join James Ferrell Law Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

James Ferrell Law Group

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Law Office Call Center