Urwah Admin

Jamjoom Pharma

<div>Job Title: Therapy Area Partner &ndash; Gastroenterology &amp; Biosimilars
Location: Abu Dhabi
Job Purpose
The Therapy Area Partner (TAP) is a strategic, field-based role responsible for improving patient access, treatment adoption, and healthcare outcomes for Jamjoom Pharma's Gastroenterology biosimilar portfolio, with a primary focus on Zenvyia&reg;.
The Therapy Area Partner (TAP) serves as the primary interface between Jamjoom Pharma and the Gastroenterology ecosystem, partnering with healthcare professionals, hospital management, payers, procurement teams, pharmacists, nurses, and other key stakeholders to identify barriers within the patient journey and co-create sustainable solutions that enhance access to treatment.
This role extends beyond traditional pharmaceutical sales and requires strong expertise in biologics, biosimilars, market access, healthcare systems, and strategic stakeholder engagement.
Key Responsibilities
 1. Healthcare Ecosystem Engagement<ul><li>
Build and maintain strategic relationships with Gastroenterologists, IBD specialists, Heads of Departments, pharmacists, nurses, procurement teams, and hospital management.</li><li>
Develop a deep understanding of treatment pathways, referral networks, and patient access challenges across assigned healthcare institutions.</li><li>
Serve as the primary point of contact for Zenvyia&reg; throughout the patient journey.</li><li>
Create and strengthen a collaborative ecosystem of healthcare stakeholders.</li></ul>
2. Patient Access &amp; Journey Optimization<ul><li>
Map and continuously evaluate patient journeys to identify opportunities for earlier diagnosis, treatment initiation, improved adherence, and persistence.</li><li>
Partner with Market Access and payer stakeholders to improve reimbursement and patient access.</li><li>
Identify operational barriers impacting patient outcomes and recommend practical solutions.</li><li>
Support patient support programs and collaborate with external service providers where applicable.</li></ul>
3. Strategic Account Management<ul><li>
Develop and execute strategic account plans for assigned institutions.</li><li>
Partner with procurement and purchasing teams to support formulary inclusion and institutional adoption.</li><li>
Engage decision-makers to improve healthcare outcomes while delivering value to healthcare systems.</li><li>
Drive execution excellence through stakeholder mapping and account planning.</li></ul>
4. Clinical &amp; Product Leadership<ul><li>
Act as a trusted expert in Gastroenterology biosimilars by providing scientific, clinical, and health-economic insights.</li><li>
Lead discussions around clinical evidence, treatment protocols, and real-world outcomes.</li><li>
Support healthcare professionals in understanding the value proposition of Zenvyia&reg;.</li><li>
Monitor competitive activities, treatment guidelines, and market trends.</li></ul>
5. Cross-Functional Collaboration<ul><li>
Collaborate closely with Market Access, Medical Affairs, Commercial Excellence, Regulatory Affairs, Supply Chain, and Marketing teams.</li><li>
Share customer insights to influence business strategy and resource allocation.</li><li>
Participate in cross-functional initiatives focused on improving patient outcomes and business performance.</li></ul>
6. Compliance &amp; Governance<ul><li>
Conduct all activities in accordance with company policies, ethical standards, local regulations, and compliance requirements.</li><li>
Maintain accurate documentation, CRM updates, and timely reporting of field activities</li></ul>
Qualifications
Education<ul><li>
Bachelor's degree in Pharmacy, Medicine, Life Sciences, or a related healthcare discipline.</li><li>
MBA or postgraduate qualification in Healthcare Management or Business Administration is</li><li>
an advantage.</li></ul>
Experience<ul><li>
Minimum 3 years of pharmaceutical industry experience.</li><li>
Minimum 1 year of experience in Gastroenterology, Immunology, Biologics, or Biosimilars.</li><li>
Experience launching biologics or biosimilars is highly preferred.</li><li>
Experience in Market Access, Institutional Business, or Strategic Account Management is an advantage.</li><li>
Strong understanding of UAE healthcare systems, payer landscape, procurement processes, and reimbursement pathways.</li><li>
Knowledge of Inflammatory Bowel Disease (IBD) treatment pathways is preferred.</li></ul>
Languages<ul><li>
Fluent English (mandatory)</li><li>
Arabic (preferred)</li></ul>
Travel Requirement<ul><li>
Frequent travel within the assigned territory across the UAE.</li></ul></div>

Therapy Area Partner

<div>ROLE SUMMARY
The Senior Product Manager &ndash; Ophthalmology will play a critical role in driving Jamjoom Pharma's growth within the UAE healthcare market. The role is responsible for developing and executing strategic marketing plans, strengthening brand positioning, maximizing market penetration, and ensuring the successful commercialization of the ophthalmology portfolio. Working closely with cross-functional teams, healthcare professionals, key opinion leaders (KOLs), distributors, and healthcare authorities, the Product Manager will deliver impactful marketing initiatives, support successful product launches, and contribute to sustainable business growth.
RESPONSIBILITIES<ul><li>
Develops and executes annual brand plans aligned with the overall business strategy and commercial objectives.</li><li>
Demonstrates a thorough understanding of market research, business performance, customer insights, historical trends, competitive landscape, and unmet market needs.</li><li>
Identifies business opportunities and market challenges across both private and institutional/tender sectors and develops appropriate action plans.</li><li>
Tracks and analyses brand and competitor performance, market dynamics, and key growth drivers, recommending actions to maximize brand performance.</li><li>
Utilizes market analytics, business intelligence and available data sources to generate actionable insights and support strategic decision-making.</li><li>
Supports the implementation of marketing initiatives in accordance with approved brand plans and Jamjoom Pharma SOPs.</li><li>
Supports new product launches by developing launch plans, executing key initiatives, monitoring performance against predefined KPIs, and implementing corrective actions where needed.</li><li>
Develops sales forecasts and financial assumptions to support business planning and new business case evaluations.</li><li>
Monitors promotional budgets against actual spending and regularly reports budget utilization and ROI to the Marketing Manager.</li><li>
Develops promotional campaigns, sales tools, scientific materials and customer engagement programs to maximize field force effectiveness.</li><li>
Drives digital marketing initiatives, CRM programs and omnichannel customer engagement while monitoring performance through defined KPIs.</li><li>
Collaborates effectively with Sales, Medical, Market Access, Regulatory, Supply Chain, Finance and other cross-functional teams to achieve business objectives.</li><li>
Works closely with Supply Chain to support demand forecasting, product availability and inventory optimization.</li><li>
Identifies, develops and maintains strong relationships with Key Opinion Leaders (KOLs), healthcare professionals, pharmacy chains, key accounts and relevant healthcare stakeholders.</li><li>
Supports Medical Affairs in identifying local advocates and emerging speakers for scientific and educational programs.</li><li>
Supports Sales Force Excellence by delivering product training and providing regular market, competitor and product updates.</li><li>
Maintains a strong understanding of UAE healthcare regulations, compliance requirements and ethical promotional practices, ensuring all marketing activities comply with local regulations and Jamjoom Pharma SOPs.</li><li>
Anticipates market changes, identifies business opportunities and proposes appropriate mitigation and growth strategies.</li><li>
Demonstrates sound business judgment and makes data-driven recommendations to support commercial success.</li><li>
Effectively manages multiple priorities, projects and deadlines while maintaining a high standard of execution.</li><li>
Builds strong cross-functional relationships and collaborates effectively to deliver business goals.</li></ul>
QUALIFICATIONS<ul><li>
Education: Bachelor&rsquo;s degree in pharmacy is required.</li><li>
MBA or postgraduate qualification in Marketing is preferred.</li><li>
Minimum 10 years of experience working in the pharmaceutical industry, including at least 3-5 years in Brand Management.</li><li>
Experience in the Ophthalmology therapeutic area is highly preferred.</li><li>
Experience in branded generics and new product launches is considered an advantage.</li><li>
Strong understanding of the UAE healthcare system, pharmaceutical market, regulatory environment, institutional and private sectors.</li><li>
Experience working with business intelligence and market research databases (e.g., IQVIA)</li><li>
Strong medical and scientific knowledge.</li><li>
Good knowledge of digital marketing, CRM platforms, omnichannel engagement and marketing analytics.</li><li>
Experience in sales forecasting, promotional budget management and financial analysis.</li><li>
Proficiency in Microsoft Excel and PowerPoint.</li></ul>
KEY COMPETENCIES<ul><li>
Strategic Thinking &ndash; Ability to develop and execute effective brand strategies aligned with business objectives.</li><li>
Customer Focus &ndash; Strong understanding of customer needs and market dynamics to drive commercial success.</li><li>
Analytical &amp; Problem Solving &ndash; Ability to analyse complex data, identify trends and translate insights into actionable business plans.</li><li>
Relationship Building &ndash; Excellent interpersonal skills with the ability to establish and maintain long-term relationships with internal and external stakeholders.</li><li>
Stakeholder Management &ndash; Demonstrated ability to collaborate effectively with cross-functional teams including Sales, Medical, Regulatory, Supply Chain and Finance.</li><li>
Negotiation &amp; Influencing &ndash; Strong influencing skills with the ability to build consensus and drive execution.</li><li>
Project Management &ndash; Ability to manage multiple projects simultaneously while delivering high-quality results within agreed timelines.</li><li>
Communication &ndash; Excellent written, verbal and presentation skills in both English and Arabic.</li><li>
Ownership &amp; Accountability &ndash; Demonstrates initiative, accountability and a results-oriented mindset while working independently and collaboratively.</li></ul></div>

Senior Product Manager - Ophthalmology

<div>Job Purpose
Responsible for achieving and exceeding sales targets, enhancing the market share of the company's brands within the assigned area, and leading a team of Key Account Executives. The role is responsible for driving team performance, developing capabilities, managing key customer relationships, and ensuring the effective execution of commercial strategies to achieve business objectives.
Key Responsibilities
Team Leadership &amp; Performance Management<ul><li>
Lead, coach, and develop a team of Key Account Executives to achieve individual and team sales objectives.</li><li>
Monitor team performance through regular field visits, coaching sessions, and performance reviews.</li><li>
Provide ongoing guidance, motivation, and support to ensure high levels of productivity and engagement.</li><li>
Identify development needs and collaborate with management on training and capability-building initiatives.</li><li>
Ensure effective territory coverage and execution of business plans across the assigned area.</li></ul>
Sales &amp; Market Share Achievement<ul><li>
Achieve or exceed assigned sales targets and drive market share growth within the designated area.</li><li>
Develop and implement sales plans and field activities to maximize business opportunities.</li><li>
Monitor sales performance and take corrective actions to address performance gaps.</li></ul>
Key Account Management<ul><li>
Manage strategic key accounts and support the achievement of the company's commercial objectives.</li><li>
Build and maintain long-term relationships with key customers and stakeholders.</li><li>
Ensure accurate documentation and maintenance of key account records and customer databases.</li></ul>
Market Intelligence<ul><li>
Provide timely market insights and customer feedback to Sales and Marketing Management.</li><li>
Monitor competitor activities, market trends, and customer needs to support business planning.</li></ul>
Customer Relationship Management<ul><li>
Establish and maintain strong relationships with key customers to enhance customer satisfaction and loyalty.</li><li>
Proactively resolve customer issues and ensure timely follow-up to maintain service excellence.</li></ul>
Reporting &amp; Performance Monitoring<ul><li>
Prepare weekly and monthly sales, activity, and forecasting reports.</li><li>
Monitor business performance and team KPIs, recommending improvement plans where required.</li><li>
Maintain accurate records and performance metrics for the assigned area.</li></ul>
Resource &amp; Business Management<ul><li>
Ensure the effective utilization of company resources while maintaining compliance with company policies and procedures.</li><li>
Support the direct manager in annual business planning, budgeting, and monitoring expenditures.</li><li>
Submit timely reports on sales performance, promotional activities, competitive intelligence, and business updates.</li></ul>
Leadership<ul><li>
Lead by example by promoting the company's Mission, Vision, and Values.</li><li>
Foster a collaborative, high-performance culture focused on customer excellence and business growth.</li></ul>
Qualifications &amp; Experience<ul><li>
Bachelor's degree in pharmacy or a related field.</li><li>
3&ndash;7 years of pharmaceutical sales experience, including experience managing or leading Key Account Executives or sales teams.</li><li>
Demonstrated track record of consistently achieving sales targets, including strong performance over the last two years.</li><li>
Proven experience in key account management, customer relationship management, and team leadership.</li><li>
Strong coaching, negotiation, business development, and analytical skills.</li><li>
Excellent communication and presentation skills in both English and Arabic.</li><li>
Ability to analyze business performance, develop action plans, and drive continuous improvement.</li></ul></div>

Key Account Supervisor

<div><h2 class="jobSectionHeader">Product Manager &ndash; Pharmaceutical Portfolio</h2>
Location: Cairo, Egypt
Reports to: Marketing Head, Egypt &amp; North Africa
Department: Marketing<h2 class="jobSectionHeader"> 
Summary of the Role</h2>
The Product Manager will lead the strategic planning, marketing, and lifecycle management of Jamjoom&rsquo;s diverse pharmaceutical brands in Egypt. The role involves developing and executing annual brand plans, conducting market and competitor analysis, and driving successful product launches. The manager will collaborate cross-functionally with sales, medical, regulatory, and supply teams to ensure brand growth and market share expansion. Additionally, the role requires strong stakeholder engagement, budget management, and execution of omnichannel marketing initiatives to achieve business and financial objectives.<h2 class="jobSectionHeader"> 
Why Jamjoom?</h2><ul><li>
A rapidly growing international company with a strong footprint in Egypt.</li><li>
Diverse portfolio spanning key therapeutic areas.</li><li>
A culture that values integrity, accountability, and people development.</li><li>
An opportunity to work with an ambitious team, backed by strong regional leadership, and to make a meaningful impact on patients&rsquo; lives.</li></ul><h2 class="jobSectionHeader"> 
Strategic Planning &amp; Brand Management</h2><ul><li>
Develop and execute the marketing strategy and annual brand plan for assigned portfolio.</li><li>
Conduct comprehensive market analysis, including competitor mapping, market segmentation, and opportunity assessment.</li><li>
Define product positioning and brand differentiation in alignment with Jamjoom&rsquo;s strategy.</li><li>
Manage product life cycle, ensuring consistent growth and market share expansion.</li></ul><h2 class="jobSectionHeader"> 
Launch Excellence</h2><ul><li>
Lead pre-launch and launch activities for new products.</li><li>
Collaborate with cross-functional teams (sales, medical, regulatory, supply chain) to ensure timely and successful product launches.</li><li>
Develop launch toolkits, promotional materials, and campaign concepts in line with compliance standards.</li></ul><h2 class="jobSectionHeader"> 
Marketing Execution</h2><ul><li>
Plan and implement marketing campaigns, conferences, digital initiatives, and promotional events.</li><li>
Support the sales team with training, field visits, and communication tools to ensure effective execution of strategies.</li><li>
Manage the marketing budget, monitor ROI, and adjust plans to maximize performance.</li><li>
Partner with digital agencies and medical teams to create impactful omnichannel marketing programs.</li></ul><h2 class="jobSectionHeader"> 
Stakeholder Engagement</h2><ul><li>
Build and maintain strong relationships with KOLs, physicians, and medical associations across therapeutic areas.</li><li>
Monitor and address market feedback to ensure customer satisfaction and product relevance.</li></ul><h2 class="jobSectionHeader"> 
Business &amp; Financial Accountability</h2><ul><li>
Drive forecasting, pricing strategies, and sales analysis to meet business objectives.</li><li>
Track market performance using IMS data and internal KPIs, identifying trends and opportunities.</li><li>
Support tender and institutional business teams with product dossiers and pricing recommendations.</li></ul><h2 class="jobSectionHeader"> 
Job Requirements</h2><h3 class="jobSectionHeader">
Educational &amp; Professional Background</h3><ul><li>
Degree in Pharmacy, Medicine, or related life sciences.</li><li>
MBA, Marketing preferred.</li></ul><h3 class="jobSectionHeader">
Industry &amp; Therapeutic Area Experience</h3><ul><li>
5-8 years in pharmaceutical marketing.</li><li>
Previous involvement in launching or relaunching brands in Egypt&rsquo;s pharmaceutical market.</li><li>
Proven record in KOL management and cross-functional collaboration (medical, sales, regulatory, supply chain).</li><li>
Awareness of local prescription drivers, market segmentation, and competitor positioning.</li></ul><h3 class="jobSectionHeader">
Marketing &amp; Strategic Skills</h3><ul><li>
Strong strategic marketing planning &mdash; ability to develop positioning, differentiation, and lifecycle plans.</li><li>
Proficient in market analysis, forecasting, and budget planning.</li><li>
Skilled in digital marketing and omnichannel communication (social media &amp; patient programs).</li><li>
Experience designing promotional campaigns and measuring ROI.</li><li>
Ability to align brand strategy with corporate objectives and sales execution.</li></ul><h3 class="jobSectionHeader">
Soft Skills &amp; Leadership Attributes</h3><ul><li>
Proactive, resourceful, and results oriented.</li><li>
Excellent communication and presentation skills.</li><li>
Cross-functional leadership (able to work effectively with sales, medical, and regulatory teams).</li><li>
Strong stakeholder management and relationship-building skills.</li><li>
Resilience and adaptability &mdash; crucial for navigating Egypt&rsquo;s dynamic market and pricing pressures.</li></ul></div>

Product Manager Egypt & NA

<div>Role Summary:
Sr. Executive &ndash; Procurement is responsible for managing end-to-end procurement activities related to engineering spare parts, technical services, facility requirements, and consumables. The role ensures procurement activities are aligned with operational requirements, approved budgets, technical specifications, and internal procurement governance while supporting business continuity through effective MRO procurement management.
Key Responsibilities:<ul><li>Manage the complete procurement cycle from Purchase Requisition (PR) to Purchase Order (PO), delivery, and Goods Receipt (GR).</li><li>Ensure timely availability of engineering spare parts, consumables, technical services, and facility-related materials.</li><li>Develop sourcing strategies for engineering spare parts, service contracts, and facility management requirements.</li><li>Identify critical and long lead-time items and establish proactive sourcing plans.</li><li>Optimize sourcing between OEMs, distributors, and local suppliers.</li><li>Conduct RFQ/RFP processes and evaluate suppliers based on technical capability, responsiveness, quality, and cost competitiveness.</li><li>Apply Total Cost of Ownership (TCO) principles when evaluating supplier proposals, considering lifecycle cost, maintenance requirements, availability of spare parts, energy efficiency, and service reliability.</li><li>Negotiate pricing, delivery schedules, payment terms, and contractual conditions.</li><li>Establish Blanket Purchase Orders (BPOs) and framework agreements for recurring requirements.</li><li>Manage supplier performance and develop alternative suppliers for critical categories.</li><li>Monitor procurement spend against approved budgets and support cost optimization initiatives.</li><li>Ensure compliance with procurement policies, approval matrices, and audit requirements.</li><li>Maintain accurate procurement documentation and records.</li><li>Collaborate closely with Engineering, Maintenance, Facility Management, QA, EHS, and Finance teams.</li><li>Provide regular updates on procurement activities, supplier performance, supplier issues, and cost-saving initiatives.</li></ul>
Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in mechanical engineering, Electrical Engineering, Industrial Engineering, Supply Chain Management, Business Administration, or a related field.</li><li>4&ndash;7 years of experience in Engineering Procurement, MRO Procurement, or Facility Management Procurement.</li><li>Experience within an industrial manufacturing or pharmaceutical environment is preferred.</li><li>Strong knowledge of engineering spare parts, maintenance requirements, and facility-related procurement.</li><li>Understanding of local and international MRO supplier markets.</li><li>Ability to review technical specifications and identify suitable alternatives.</li><li>Strong negotiation, supplier management, and stakeholder management skills.</li><li>Excellent analytical, communication, and problem-solving abilities.</li><li>Fluent in English.</li></ul></div>

Sr. Executive – Procurement

<div>
 Jamjoom Pharma has rapidly emerged as one of the leading pharmaceutical companies in the Afrasia region. With a geographical focus on the Middle East, Africa, and CIS countries, our strategic emphasis on selected therapeutic categories has driven rapid growth, market acceptance, and overall success.
 
 
 
 About The Role
 
 
 
 We are seeking a dedicated
 
 Quality Assurance IPC (Executive) to
 
 ensure strict adherence to GMP standards and quality assurance systems across all facility areas. This role is critical to maintaining compliance, supporting production excellence, and embedding a strong quality mindset throughout operations.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 IPC testing during all stages of product manufacturing in line with SOPs.
 </li>
 <li>
 Sampling of intermediate, bulk, and finished product batches for routine testing, validation, and cleaning.
 </li>
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 Monitoring and enforcing quality assurance measures in production areas, ensuring compliance with IPC testing.
 </li>
 <li>
 Implementing procedures for batch manufacturing and packaging documents, specifications, and SOPs.
 </li>
 <li>
 Overseeing QA measures during validation batches and planned changes.
 </li>
 <li>
 Monitoring calibration of production equipment and IPC instruments.
 </li>
 <li>
 Reviewing batch documentation for accuracy, completeness, and compliance.
 </li>
 <li>
 Reporting and following up on incidents, corrective actions, and CAPA implementation.
 </li>
 <li>
 Ensuring GMP standards are applied in warehouse, dispensing, manufacturing, and packaging areas.
 </li>
 <li>
 Participating in deviations, complaints, OOSs &amp; OOTs, ensuring timely closure.
 </li>
 <li>
 Identifying and rejecting non‑conforming materials/products per GMP standards.
 </li>
 <li>
 Coaching operators to embed a quality mindset in daily activities.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in pharmacy.
 </li>
 <li>
 Experience: 3&ndash;7 years in sterile and non‑sterile manufacturing.
 </li>
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 Shift Flexibility: Ability to work night shifts is essential.
 </li>
 <li>
 Regulatory Knowledge: Up‑to‑date knowledge of GMP, EDA, SFDA requirements, WHO and ICH guidelines.
 </li>
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 Systems Expertise: Preferable knowledge of SAP system.
 </li>
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 Technical Skills: Experience with IQ, OQ, PQ protocols, facility/utilities management, equipment qualification, and strong background in cGMP/GLP compliance.
 </li>
 <li>
 Language Proficiency: Excellent command of English, spoken and written.
 </li>
 </ul>
</div>

Quality Assurance- IPC (Executive) Egypt

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