Abrar Admin

JED Transportation

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 Apply Today **
 
 
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 We are looking for a results-driven
 
 CALL CENTER REPRESENTATIVE
 
 to be responsible for all customer service duties including quotes and closing the sale. 11am-7pm or 12pm-8pm shifts are available. The successful candidate will be able to elevate company standards, achieve sales goals and meet client&rsquo;s expectations. (Call Center experience is preferred.) If you love working in a fun and energetic culture, this is the place for you!
 
 
 
 Major Duties &amp; Responsibilities
 
 
 
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 Ensure high levels of customer satisfaction through excellent sales service
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 Assess customers&rsquo; needs and provide assistance and information on service features
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 Remain knowledgeable on vehicles and discuss available options for weddings, corporate events, airport transfers, and parties
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 Build productive and lasting relationships with customers
 
 
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 Requirements
 
 
 
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 Proficient in Microsoft Office
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 You are coachable, flexible and self-motivated
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 You can hit the ground running
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 Excellent communicator with professional phone skills
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 Think dynamically and problem solver
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 Must pass a background check
 
 
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 Job Duties
 
 
 
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 Answer incoming customer inquiries via telephone and email
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 Collaborate with management teams to stay updated on new products, services, and policies
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 Record customer information within our customer service database
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 Engage with clients in a friendly and professional manner while actively listening to their concerns
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 Offer support and solutions to customers in accordance with the company&rsquo;s customer service policies
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 Other duties as requested
 
 
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 FULL TIME
 
 
 
 
 Schedule
 
 
 
 8 hour shift. Tuesday to Saturday, 10 am &ndash; 7 pm, some flexibility may be available
 
 
 
 Pay
 
 
 
 $16 &ndash; $20 / hour
 
 
 Experience Level: 1 year
 
 
 Education: High school or equivalent (Required)
 
 
 
 Benefits
 
 
 
 Competitive salary, health insurance, PTO, holiday pay, career growth, &amp; employee discount
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RESERVATIONS / CUSTOMER SERVICE REP

Join JED Transportation and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

JED Transportation

About Company

RESERVATIONS / CUSTOMER SERVICE REP