Qureos Mentor

Jeevan Dhara Microcare Foundation 

Company - Jeevan Dhara Microcare FoundationIts a Microfinance BankMicrofinance Business Analyst &ndash; Roles and Responsibilities. Business Analysis and Requirement Gathering<ul><li>Collect, analyze, and document business requirements from microfinance branches, field officers, and management.</li><li>Understand operational challenges in loan processing, client onboarding, recovery, and reporting.</li><li>Translate business needs into functional and technical requirements for system or process improvement.</li><li>Conduct feasibility studies for new microfinance products, services, or digital initiatives (e.g., mobile lending, PTP tracking tools).</li></ul>2. Data Analysis and Reporting<ul><li>Analyse financial and operational data such as loan disbursement, repayment performance, overdue reports, and branch profitability.</li><li>Prepare periodic dashboards and MIS reports to support management decision-making.</li><li>Monitor key performance indicators (KPIs) such as PAR (Portfolio at Risk), client retention, and field productivity.</li><li>Ensure data accuracy in reports and identify anomalies or trends that require management attention.</li></ul>3. Process Improvement<ul><li>Evaluate current microfinance processes (loan application, approval, collection, etc.) and suggest workflow improvements.</li><li>Develop and implement SOPs (Standard Operating Procedures) to enhance efficiency and compliance.</li><li>Support automation of manual reporting and digital transformation initiatives (e.g., loan management systems, mobile apps).</li></ul>4. System Implementation and Support<ul><li>Act as a bridge between business users and IT/development teams for system changes or enhancements.</li><li>Participate in system testing (UAT), documentation, and user training for microfinance platforms.</li><li>Provide post-implementation support and troubleshoot system-related issues from branches.</li></ul>5. Compliance and Risk Management<ul><li>Ensure that all processes and reports comply with regulatory norms (RBI, NABARD, MFI guidelines).</li><li>Assist in monitoring credit risk, repayment trends, and portfolio quality.</li><li>Support audit and internal control functions through data validation and report verification.</li></ul>6. Coordination and Communication<ul><li>Coordinate with branch managers, field officers, and management for smooth data flow and operational reporting.</li><li>Communicate insights and analytical findings clearly to both technical and non-technical stakeholders.</li><li>Participate in meetings to present reports and suggest data-driven recommendations.</li></ul>7. Strategic Planning Support<ul><li>Provide analytical inputs for branch expansion, new product launches, and business forecasting.</li><li>Support budgeting, financial modeling, and performance evaluation processes.</li></ul>Key Skills Required<ul><li>Strong knowledge of microfinance operations and lending products.</li><li>Proficiency in MS Excel, Google Sheets, SQL, and data visualisation tools (Power BI, Tableau, etc.).</li><li>Analytical thinking, attention to detail, and problem-solving skills.</li><li>Good communication and documentation skills.</li><li>Understanding of compliance and regulatory frameworks in microfinance.</li></ul>Job Types: Full-time, PermanentPay: &#8377;12,000.00 - &#8377;25,000.00 per monthWork Location: In person

Business Analyst

Join Jeevan Dhara Microcare Foundation  and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Jeevan Dhara Microcare Foundation

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Business Analyst