Qureos Mentor

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 Assistant Operations Manager
 
 
 
 
 
 
 
 Job Description:
 
 
 
 This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
 
 
 
 
 
 
 Responsibilities:
 
 
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 Assist operations manager with a team of 16 employees across two shifts.
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 Ensure employees adhere to their schedules and perform their duties effectively.
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 Serve as the primary point of contact for clients, addressing any concerns or issues promptly.
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 Monitor and evaluate employee performance, providing feedback and coaching as needed.
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 Conduct regular team meetings to communicate company policies, updates, and goals.
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 Assist in training new hires and ensure they understand their roles and responsibilities.
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 Handle scheduling, attendance tracking, and shift adjustments as necessary.
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 Ensure compliance with airport regulations and safety protocols.
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 Maintain records of employee performance, incidents, and other relevant information.
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 Collaborate with management to develop and implement operational improvements.
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 Must be able to pass PANYNJ badging requirements.
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 Qualifications:
 
 
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 Must have similar experience managing multiple employees.
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 Associate or bachelor's in business administration degree is preferred
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 Ability to work contingent on schedule &amp; operational needs.
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 Ability to read, write, speak fluently, and understand the English language.
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 Must be fluent in written, verbal, and communication skills.
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 Must be fluent in Excel, Microsoft, outlook, etc.
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 Skills in:
 
 
 
 Organizing and leading a Team
 
 
 Collaboration and consensus building
 
 
 Analyzing problems and formulating sound conclusions
 
 
 Handling difficult situations with tact and diplomacy
 
 
 Organization and strategic development
 
 
 Written and verbal communication
 
 
 
 
 
 
 Benefits:
 
 
 
 401(k) matching
 
 
 Dental Insurance
 
 
 Health insurance
 
 
 Life insurance
 
 
 Paid time off
 
 
 Vision insurance
 
 
 
 
 
 
 
 Other Duties:
 
 
 
 
 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 
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Assistant Operations Manager

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Assistant Operations Manager