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Job Portal - dinCloud Pakistan

<li>Job Description
About the Role
Specialist compute service operations provides technical assistance and troubleshooting to clients or internal teams regarding hardware, software, or infrastructure issues. They act as a bridge between users and development teams, ensuring smooth system operation and efficient problem resolution.
What You Will Do
Essential Job Functions:<ul><li>
Background and understanding of technical cloud-based MSP workspace and environment.</li><li>
Debugging issues for various flavors of Windows, Linux, and Mac.</li><li>
Server administration (2008,2012,2016,2019)</li><li>
Domain Controllers, Active Directory, DNS, DHCP.</li><li>
RMM tools (Kaseya, SolarWinds RMM, Ninja)</li><li>
Monitoring alerting tools (Atera, NPM, SAM, DPA, PRTG, ManageEngine, Cacti, Zabbix)</li><li>
Alerts configurations and escalations (email, SMS, etc.)</li><li>
Backups (SolarWinds, Acronis, Symantec, Veeam, Veritas, etc.)</li><li>
Virtualization concepts (KVM, Citrix, VMware ESXi, Hyper-V)</li><li>
Private/Public/Hybrid cloud concepts (AWS, Azure, Google, O365, GSuite)</li><li>
OS patching/updating tools (SCCM, SCOM, WSUS, WDS)</li><li>
Proxy gateways/firewalls (Cisco ASA, McAfee, Barracuda, PFSense, TMG Forefront)</li><li>
Networking concepts (Switching, Routing, TCP/IP, OSI, VLAN, etc.)</li><li>
Experience with Enterprise Antivirus Software (Sophos, TrendMicro, Kaspersky)</li><li>
Good understanding of software and hardware techniques for x86 virtualizations.</li><li>
Analyze system logs and identify potential issues with computer systems.</li><li>
Talk to clients through a series of actions, either via phone, email, or chat, until theyve solved a technical issue.</li><li>
Responsible for documenting the configuration of the system.</li><li>
Effectively multitask and manage competing priorities</li><li>
Team player - ready to contribute whatever it takes or play any role on a team to get the job done</li><li>
Intune management experience</li><li>
O365 Products and MS CSP Portal: administering M365, licenses, tenants, subscriptions and operational best practices.</li></ul>
What Qualifies You<ul><li>
BSc. Engineering degree (Electrical/Telecom/Computer)</li><li>
Preferred certifications (will be a plus) CCNA, MCSE, MCSA, MCITP, MOS, HCNA, HCIA, CCNA-SECURITY, SolarWinds SCP, VMware, Veeam, O365</li><li>
Highly technical, organized, and have excellent communication and people skills.</li><li>
A highly motivated individual who thrives in a fast-paced environment.</li><li>
Comfortable in both local and global working environments.</li></ul></li>

Specialist Compute Service Operations

<div><ul><li>Datacenter infrastructure and networking</li><li>
Work with modern datacenter technologies: Cisco Nexus 9000, vPC, VXLAN, spine-leaf architectures.</li><li>
Provide Tier-2/Tier-3 operations support for complex incidents across on-premises, cloud, and hybrid environments.</li><li>
Work hands-on with Microsoft Azure networking: vWAN, VNets, VPN Gateways, NSGs, routing patterns, and connectivity design.</li><li>
Design and troubleshooting IPSec Site-to-Site and Remote Access VPNsacross multi-vendor firewall solutions (Cisco, Fortinet, etc.).</li><li>
Architect and support large-scale routing environments, including BGP, ISP/MPLS integrations, and performance optimization.</li><li>
Deploy and manage enterprise infrastructure: Cisco ASR routers, Cisco Catalyst, Cisco Nexus, ASA/Firepower firewalls.</li><li>
Configure and support VLANs, OSPF, EIGRP, BGP, MPLS L2/L3 VPNs, NAT/PAT, ACLs, and advanced routing/security features.</li><li>
Perform upgrades, maintenance, patching, and lifecycle management across network/security platforms.</li><li>
Coordinate with ISP/MPLS providers and create escalation cases with Cisco, Fortinet, Microsoft, and others.</li><li>
Maintain compliance by following standardized change control, configuration policies, and operational best practices.</li><li>
What You Bring</li><li>
08+ years of hands-on experience in cloud, enterprise or service provider networks.</li><li>
Mastery of high-end Cisco platforms (ASR, Nexus 9000, Catalyst).</li><li>
Deep experience with firewalls: Cisco ASA, Firepower/FTD, Fortinet FortiGate.</li><li>
Strong knowledge of routing &amp; switching fundamentals and advanced protocols: BGP, OSPF, EIGRP, STP, VLANs, MPLS services.</li><li>
Experience building secure hybrid-cloud networks and troubleshooting large-scale, multi-layer issues.</li><li>
Strong communication and collaboration skills, especially with global teams.</li><li>
Experience with Cisco ACI will be preferred</li></ul>
 What Qualifies You<ul><li>
Strong interpersonal and communication skills, with the ability to collaborate effectively with international clients and multicultural teams.</li><li>
Extensive hands-on experience (8+ years) in enterprise and service-provider networking environments, covering design, deployment, and operations.</li><li>
Proficiency working with high-end Cisco routing platforms, including ASR series routers for large-scale and high-performance networks.</li><li>
Deep expertise with firewall technologies such as Cisco ASA, Cisco Firepower/FTD, and Fortinet FortiGate.</li><li>
Advanced experience with Cisco Nexus 9000 platforms, vPC, VXLAN, and modern datacenter network architectures.</li><li>
Strong command of core networking protocols and technologies: PAT/NAT, IPSec Site-to-Site VPN, Remote Access VPN, STP, EIGRP, OSPF, BGP, VLANs, ACLs, and MPLS services.</li><li>
Highly knowledgeable in routing, switching, and security best practices, with the ability to diagnose and resolve complex multi-layer networking issues.</li></ul>
Education &amp; Certifications (Preferred)<ul><li>
Degree in Engineering, Computer Science, or related field (experience can substitute).</li><li>
CCIE Routing &amp; Switching, CCIE Security will be preferred.</li></ul>
Why Join Us?<ul><li>
Work with cutting-edge enterprises and cloud technologies.</li><li>
Collaborate with global teams and diverse environments.</li><li>
Contribute to high-impact projects with significant technical depth.</li></ul></div>

Senior Network Engineer (Datacenter & Cloud)

<div><h3 class="jobSectionHeader">SUMMARY</h3>
We are seeking a highly skilled Cloud Support Engineer with strong hands-on experience in AWS and Azure production environments. This role focuses on supporting customer workloads, provisioning cloud infrastructure, resolving incidents, and ensuring optimal performance of mission-critical systems. The ideal candidate brings a strong background in cloud operations and excels in direct client support scenarios.<h3 class="jobSectionHeader">
JOB RESPONSIBILITIES</h3><ul><li>
Design, deploy, and manage cloud infrastructure using AWS best practices.</li><li>
Monitor, troubleshoot, and optimize performance in production environments.</li><li>
Ensure system security, data protection, and compliance with organizational and regulatory standards.</li><li>
Support high availability and disaster recovery planning and implementation.</li><li>
Collaborate with developers and other engineers to support application deployment and scalability.</li><li>
Respond to production incidents and participate in root cause analysis and remediation.</li><li>
Provision, configure, and manage cloud resources including EC2/VMs, storage, security groups, load balancers, VPC networking, IAM policies.</li><li>
Support hybrid environments and assist customers with migrations between on-prem and cloud.</li><li>
Monitor infrastructure performance and availability using CloudWatch, Azure Monitor, and other alerting tools.</li><li>
Respond to support tickets for outages, degraded performance, networking issues, and account configuration requests.</li><li>
Implement cloud security controls, patching oversight, backup and recovery operations.</li><li>
Troubleshoot connectivity, DNS, VPN, firewall/security rule issues across AWS and Azure.</li><li>
Assist with tagging, reporting, and resource governance to ensure compliance and cost optimization.</li><li>
Participate in on-call rotations and incident root-cause reviews.</li><li>
Partner with internal teams and the customer on improving operational reliability.</li></ul><h3 class="jobSectionHeader">
QUALIFICATIONS</h3><ul><li>
AWS Certification required (SysOps Administrator preferred; Solutions Architect or similar acceptable).</li><li>
35+ years in AWS cloud operations or support engineering roles (Azure experience strongly preferred as secondary skill).</li><li>
Strong understanding of:</li><li>
VPC networking, transit gateways, routing, subnets, security groups, NACLs</li><li>
EC2 sizing, EBS, snapshots, load balancers, Availability Zones, IAM</li><li>
Hands-on experience supporting production systems and responding to incidents.</li><li>
Experience with ticketing workflows and service delivery (ITIL familiarity is a plus).</li><li>
Scripting for automation (PowerShell, Bash, or Python) light usage; not a developer role.</li><li>
Familiarity with Azure equivalent services (VMs, VNets, NSGs, AAD, monitoring, Storage Accounts).</li></ul><h3 class="jobSectionHeader">
</h3><h3 class="jobSectionHeader">JOB REQUIREMENTS</h3><ul><li>
Should be willing to accept a long-term work-from-home arrangement.</li><li>
Should be amenable to a permanent night shift schedule.</li></ul></div>

AWS Cloud Engineer

Join Job Portal - dinCloud Pakistan and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Job Portal - dinCloud Pakistan

ABOUT_COMPANY

Specialist Compute Service Operations

Senior Network Engineer (Datacenter & Cloud)

AWS Cloud Engineer