Qureos Mentor

Jorofy Private Limited

SIAR DIGITAL IS Hiring WEB QA Executive We are seeking a detail-oriented and enthusiastic Web QA Specialist to support the QAteam in ensuring the quality and smooth functionality of websites. This role is ideal forsomeone looking to kickstart their career in quality assurance, with opportunities to learnand grow while contributing to seamless user experiences, efficient operations, andfostering strong inter-departmental collaboration.Experience:1 years of experience in relevant fieldQualifications:Bachelor&rsquo;s degree in Marketing, Computer Science, IT, or a related field (or ongoing studies).Responsibilities:1. Help maintain and update Launches and Sale checklists.2. Manage QA for social platforms like Instagram, Facebook, TikTok.3. Ensuring smooth go-live of websites without any critical observation that can hinder weboperations4. Working to improve the overall shopping experience, from landing on the site to post-purchase follow-ups.5. Monitoring site performance, customer behavior, and analytics to improve the UX.6. Perform thorough testing to ensure websites go live without critical issues affectingfunctionality or operations7. Maintain effective communication and strong relationships across departments to align QA processesSkills:<ul><li>Time management</li><li>Basic understanding of website functionality and quality assurance practices.</li><li>Strong knowledge of Excel and google sheets</li><li>Ability to prioritize tasks and handle multiple projects simultaneously.</li><li>Establishing QA standards and processes.</li><li>Have knowledge about Fashion and ecommerce market.</li><li>Good communication and teamwork skills.</li></ul>Location DHA Phase 1 Karachi, PakistanJob type Full Time (Onsite) MorningApply with subject line for this position atcareers@siardigital.comJob Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Current Salary and Expected Salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Web QA: 2 years (Preferred)</li></ul>Work Location: In person

Web QA Executive

SIAR DIGITAL is Looking for a strategic social media/brand executive.Social Media/Brand Executive Responsibilities<ul><li>Research and plan content strategy for social media campaigns by considering the latest trends.</li><li>Develop and publish engaging posts that engage audiences and promote our brand.</li><li>Collaborate with the design team to get the images and videos designed on time.</li><li>Schedule social media posts using online schedulers.</li><li>Analyze social media analytics to measure the performance of the campaigns.</li><li>Stay updated about the latest features and other offerings of social media platforms.</li></ul>Requirements<ul><li>1-2 years of experience as a Social Media Executive or a similar role.</li><li>Exceptional knowledge of leading social media platforms, such as Instagram, Facebook, Twitter, and LinkedIn.</li><li>Portfolio of social media campaigns handled in the past.</li><li>Having outstanding copywriting skills would be an added benefit.</li><li>Good understanding of social media ads.</li><li>Sound knowledge of influencer marketing.</li></ul>What We Offer-Market Competitive Salary -Career Development and Growth -Healthy and supportive Work EnvironmentLocation DHA Karachi, PakistanJob type Full Time (Onsite) MorningApply with subject line for this position atcareers@siardigital.comJob Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Social Media/ Brand Executive

SIAR DIGITAL is looking for Key Account Manager to oversee the development and execution of brand strategies that drive awareness, engagement, and growth. The ideal candidate will be passionate about customer experience, and translating data into action.Key Responsibilities -Brand Strategy Development: Create and implement comprehensive brand strategies tailored for e-commerce marketplaces. -Market Analysis: Conduct thorough market research to identify trends, consumer behavior, and competitive landscape.-Product Management: Collaborate with internal and external stakeholders to ensure timely collection launches.-Campaign Management: Design and execute marketing campaigns that drive traffic and conversion on marketplace platforms.-Performance Tracking: Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of brand strategies and campaigns.-Cross-Functional Collaboration: Work closely with sales, marketing, and customer service teams to ensure brand consistency and optimize the customer experience.-Content Creation: Oversee the creation of content for marketplace. -Budget Management: Manage the brand budget, ensuring effective allocation of resources for maximum ROI.Qualifications -Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field. -Minimum of 3-5 years of experience in brand management, preferably in e-commerce or retail. -Strong understanding of e-commerce platforms.-Proven track record of developing successful marketing strategies and campaigns.-Excellent analytical skills with the ability to interpret data and make informed decisions. -Strong communication and interpersonal skills. -Ability to work independently and collaboratively in a fast-paced environment.LocationDHA Phase 1, Karachi, Pakistan. Job type Full Time (Onsite) MorningApply with subject line for this position atcareers@siardigital.comJob Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Key Account Manager

Siar Digital is looking for talented and detail-oriented professionals for the role of &ldquo;Assistant Manager &ndash;Fulfillment&rdquo;. The Fulfillment Assistant Manager is responsible for overseeing day-to-day fulfillment operations, ensuring timely and accurate order processing, inventory management, and smooth coordination between warehouse, logistics, and customer service teams.Key Responsibilities:<ul><li>Order Management:</li><li>Supervise daily order processing and ensure timely dispatch.</li><li>Monitor order accuracy and resolve discrepancies quickly.</li><li>Inventory &amp; Warehouse Operations:</li><li>Assist in maintaining optimal inventory levels.</li><li>Ensure stock accuracy through periodic audits and cycle counts.</li><li>Coordinate with the warehouse team for space optimization and stock movement.</li><li>Logistics &amp; Delivery:</li><li>Work with courier partners to ensure on-time and cost-effective delivery.</li><li>Track shipment performance and handle escalation of delivery issues.</li><li>Team Supervision:</li><li>Assist in managing warehouse and fulfillment staff, including training and scheduling.</li><li>Motivate the team to achieve targets and maintain high-quality standards.</li><li>Process Improvement:</li><li>Identify bottlenecks and recommend process improvements.</li><li>Support the implementation of automation tools and systems for efficiency.</li><li>Reporting &amp; KPIs:</li><li>Monitor key metrics such as order fulfillment rate, delivery timelines, and customer satisfaction.</li><li>Prepare regular performance reports for the Fulfillment Manager.</li><li>Compliance &amp; Safety:</li><li>Ensure adherence to company policies, health &amp; safety, and regulatory compliance in warehouse operations.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong leadership and team management skills.</li><li>Excellent communication and problem-solving abilities.</li><li>Good knowledge of warehouse/fulfillment operations, logistics, and supply chain management.</li><li>Proficiency in MS Excel, ERP, or WMS systems.</li><li>Ability to work under pressure and handle multiple priorities.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree or Diploma in Supply Chain, Business Administration, or related field.</li><li>3 years of experience in fulfillment, warehouse, or supply chain operations (with at least 1 year in a supervisory/assistant manager role).</li><li>Experience in e-commerce, retail, or distribution industry preferred.</li></ul>Location DHA Phase 1 , Karachi, Pakistan.Interested candidates meeting the required criteria can send their resumes at careers@siardigital.com mentioning &quot;Assistant Manager &ndash; Fulfillment&quot; in the subject line.Job Type: Full-timeApplication Question(s):<ul><li>Current Salary and Expected Salary?</li></ul>Experience:<ul><li>Ecommerce: 2 years (Preferred)</li></ul>Work Location: In person

Fulfillment- Assistant Manager

We are looking for a dedicated and professional Customer Services Executive to join our team. As a Customer Services Executive, you will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive customer experience. If you have a passion for helping others and thrive in a fast-paced environment, we&rsquo;d love to hear from you.Responsibilities:<ul><li>Customer Inquiries: Respond to customer inquiries via phone, email, chat, or in person, providing timely and accurate information.</li><li>Issue Resolution: Handle customer complaints and issues with empathy, professionalism, and a focus on resolution.</li><li>Product Knowledge: Stay up-to-date with product knowledge to assist customers in making informed decisions and providing relevant solutions.</li><li>Order Management: Process orders, track shipments, and update customer records, ensuring smooth and efficient transactions.</li><li>Service Improvement: Identify recurring customer concerns and suggest improvements to the service process.</li><li>Customer Feedback: Gather customer feedback and communicate insights to the relevant departments to improve products, services, or processes.</li><li>Relationship Building: Build and maintain strong relationships with customers, ensuring they feel valued and heard.</li><li>Collaboration: Work closely with other departments such as sales, marketing, and logistics to ensure customer expectations are met.</li><li>Documentation: Accurately document customer interactions and maintain detailed records of issues and resolutions in the CRM system.</li></ul>Qualifications:<ul><li>Education: High school diploma or equivalent; a degree in Business, Communications, or a related field is a plus.</li><li>Experience: Minimum of 1-2 years of experience in customer service or a related role.</li><li>Skills:</li><li>Excellent communication skills, both written and verbal.</li><li>Strong problem-solving abilities and a customer-focused mindset.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development.</li><li>A supportive and collaborative work environment.</li></ul>Location Shahr-e-faisal Karachi, PakistanJob type Full Time (Onsite) RotationalApply atcareers@siardigital.com sana.badar@siardigital.comJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Gpo: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Services Specialist

SIAR digital is HiringWe are looking for a dedicated and experienced Customer Services Assistant Manager to join our dynamic team. The ideal candidate will have a strong background in customer service, excellent leadership skills, and a passion for helping others. As a Customer Service AM, you will be responsible for overseeing the daily operations of the customer support team, ensuring that our customers receive the highest level of service. You will work closely with other departments to resolve customer issues, develop and implement support strategies, and continuously improve our support processes. If you have any experience in E-commerce industry or in Fashion industry and If you are a motivated individual with a commitment to excellence and a desire to make a positive impact, we encourage you to apply.Responsibilities <ul><li>Oversee daily operations of the customer support team.</li><li>Ensure high levels of customer satisfaction through excellent service.</li><li>Develop and implement support strategies and processes.</li><li>Train, mentor, and provide feedback to team members.</li><li>Monitor performance metrics and identify areas for improvement.</li><li>Collaborate with other departments to resolve customer issues.</li><li>Handle escalated customer complaints and provide solutions.</li><li>Maintain up-to-date knowledge of company products and services.</li><li>Prepare and present regular reports on team performance.</li><li>Foster a positive and productive team environment.</li><li>Ensure compliance with company policies and procedures.</li><li>Identify and address training needs within the team.</li><li>Implement and manage customer support tools and technologies.</li><li>Conduct regular team meetings and one-on-one sessions.</li><li>Develop and maintain customer support documentation.</li><li>Assist in the recruitment and onboarding of new team members.</li><li>Stay informed about industry trends and best practices.</li><li>Manage team schedules and workload distribution.</li><li>Coordinate with the quality assurance team to ensure service standards.</li><li>Stay up to date and continuously train existing teams on products, Shipping rates, billing issues, return policies, etc.</li><li>Managing all communication changes for customer support via email, phone, or social media channels such as Facebook or Twitter and WhatsApp.</li><li>Providing customer service and troubleshooting issues with various</li><li>Ecommerce platforms such as Shopify / Internal platform.</li></ul>Requirements- Minimum of 2 years of experience in customer support or a similar role in E-commerce or Fashion industry. - Graduation or Master or other related fields. - In-depth knowledge of eCommerce order management. - Hands-on experience in using MS Excel and other CRM tools.Skills Required<ul><li>Team Management and motivation</li><li>Written and verbal communication skills in both English and Urdu</li><li>Interpersonal skills to manage difficult situations with customers</li><li>Stakeholder management</li><li>Organizational and time management skills</li><li>Consistently task oriented</li></ul>About Us:We are a highly professional eCommerce services company that prides itself inproviding the highest level of turkey solution services to industry-leading brandswithin the fast and luxury fashion sectors as well as cosmetics and gifting.What We Offer -Market Competitive Salary -Career Development and Growth -Healthy and support Work EnvironmentCompany Name SIAR DigitalLocation DHA Phase 1, Karachi, PakistanJob type Full Time (Onsite) Rotational ShiftsApply at careers@siardigital.com sana.badar@siardigital.comJob Type: Full-timePay: Rs70,000.00 - Rs75,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Customer Services- Assistant Manager

We are seeking a highly motivated and creative Brand Executive to join our dynamic marketing team. As a Brand Executive, you will be instrumental in building and executing strategies that elevate our brand and drive customer engagement. This is an excellent opportunity for an individual looking to make a significant impact in a fast-paced environment and grow their career in brand management.Responsibilities:<ul><li>Brand Strategy Execution: Assist in the development and implementation of the brand strategy across various channels, ensuring consistency in messaging, design, and overall brand presence.</li><li>Campaign Management: Collaborate with the marketing team to plan, execute, and evaluate marketing campaigns that align with brand objectives and drive customer awareness and engagement.</li><li>Market Research: Conduct market research to analyze consumer trends, competitor activities, and industry developments to support strategic decisions For Ecommerce And Fashion industry. </li><li>Brand Communication: Work closely with internal teams and external agencies to create compelling content, promotional materials, and brand communication tools that reflect the brand's identity and values.</li><li>Product Launches: Support the coordination of product launches, ensuring alignment with brand positioning and customer expectations.</li><li>Brand Guidelines: Maintain and ensure the proper application of brand guidelines across all touchpoints, both online and offline.</li><li>Social Media &amp; Digital Marketing: Assist in managing the brand&rsquo;s presence on social media platforms, including content creation, scheduling, and performance analysis.</li><li>Performance Tracking: Monitor the performance of marketing campaigns, measure brand metrics, and provide reports to the management team with insights for improvement.</li><li>Collaboration: Work closely with cross-functional teams including sales, design, and PR to ensure brand consistency across all initiatives and customer-facing interactions.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Marketing, Business, Communications, or related field.</li><li>Experience: Minimum of 2-3 years of experience in brand management, marketing, or a related role.</li><li>Skills:</li><li>Strong understanding of branding principles and marketing tactics.</li><li>Excellent communication skills, both written and verbal.</li><li>Knowledge of social media platforms and digital marketing tools.</li><li>Creative thinking and problem-solving abilities.</li><li>Strong attention to detail and ability to work under tight deadlines.</li><li>Analytical mindset with the ability to assess campaign performance and customer insights.</li><li>Personal Traits:</li><li>Team player with a collaborative attitude.</li><li>Passionate about building strong brands and delivering exceptional customer experiences.</li><li>Adaptable and able to thrive in a fast-paced environment.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Career development and growth opportunities.</li><li>A collaborative and innovative work environment.</li><li>Access to training and resources to support your professional development.</li></ul>&middot; About Us:We are a highly professional eCommerce services company that prides itself inproviding the highest level of turkey solution services to industry-leading brandswithin the fast and luxury fashion sectors as well as cosmetics and gifting.Location DHA Phase 1 Karachi, PakistanJob type Full Time (Onsite) Shift Timings MorningApply with subject line of this position careers@siardigital.com sana.badar@siardigital.com Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi Gpo: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Brand Executive: 2 years (Preferred)</li></ul>Work Location: In person

Brand Executive

Join Jorofy Private Limited and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.