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JP McHale Pest Management, LLC

Call Center Representative / Dispatch / Customer Service RepresentativeCall Center - Customer Service RepresentativeLocation: Buchanan, NY (On-site. No remote or hybrid work.)Pay Range: $21 - $23 / hr (depending on experience)JP McHale Pest Management LLC, an Anticimex Company, is a top professional pest control company.Qualifications for Customer Service Representative:<ul><li>Exceptional customer service and phone skills</li><li>Excellent communication skills</li><li>Ability to multitask in a fast-paced call center environment.</li><li>Strong attention to detail with problem-solving capabilities</li><li>Strong listening skills</li><li>Ability to achieve our call center goals.</li><li>Proficient at typing &amp; comfortable with computers</li></ul>Responsibilities of the Customer Service Representative:<ul><li>Answer inbound customer calls in a fast-paced environment.</li><li>Empathize &amp; understand customer's urgent need for service.</li><li>Create Tickets and Schedule the customer's appointment.</li><li>Answer customer questions and provide service information.</li><li>Communicate with customers via chat or email.</li><li>Coordinate and communicate with other internal departments.</li><li>Be prepared to complete other duties delegated on an as-needed basis.</li><li>No Pest Control Experience Needed- We will train you!</li></ul>Benefits- Enrollment Eligibility Begins the 1st Month Following the Date of Hire<ul><li>Paid Holidays</li><li>Paid Sick Time &amp; Vacation</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Medical Insurance</li><li>401 (k) Matching</li></ul>At Anticimex, we are driven by our Purpose: To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutionsJob Type: Full-timePay: $21.00 - $23.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Do you have work experience in a high-volume call center within the last 2 years?</li><li>How many words-per-minute can you type?</li></ul>Experience:<ul><li>Data entry: 1 year (Preferred)</li><li>Microsoft Office: 3 years (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Join JP McHale Pest Management, LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

JP McHale Pest Management, LLC

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Customer Service Representative