Qureos Mentor

JSR Tech Consulting

JSR provides strategic resourcing and managed solutions in IT, Engineering, Cloud, Experience Design, Data Science, and AI to help businesses drive strategic initiatives. They specialize in delivering tailored solutions that address specific organizational challenges, ensuring efficient project delivery and optimal talent placement. With a focus on industries such as healthcare, life sciences, and financial services, JSR aims to empower businesses to thrive through innovation and strategic growth.

<div><div><h1 class="jobSectionHeader">Technical Product Owner (Contract)</h1>
Contract-to-Hire Opportunity 
Remote (U.S. Candidates Preferred)
Our client, a leading financial services organization, is seeking an experienced Technical Product Owner to support the continued evolution of its Omni-channel communications platform. This is an exciting opportunity to work on a highly visible digital transformation initiative, partnering with business and technology teams to deliver scalable, customer-centric solutions.
The ideal candidate is a strong technical product leader with experience translating business needs into technical requirements, managing Agile delivery, and driving collaboration across cross-functional teams.
<h2 class="jobSectionHeader">Responsibilities</h2>
<ul><li>Serve as the Technical Product Owner for an Omni-channel communications platform, partnering closely with business stakeholders and engineering teams.</li>
<li>Gather, analyze, and prioritize business and technical requirements.</li>
<li>Translate business needs into well-defined user stories, acceptance criteria, and sprint-ready backlog items.</li>
<li>Own and manage the product backlog, ensuring priorities align with business objectives and technical roadmaps.</li>
<li>Lead Agile ceremonies, including sprint planning, backlog refinement, sprint reviews, and retrospectives.</li>
<li>Collaborate with architects, developers, QA, and business partners to deliver high-quality solutions.</li>
<li>Monitor platform performance, product KPIs, and customer feedback to identify opportunities for continuous improvement.</li>
<li>Support long-term platform planning and feature prioritization.</li>
<li>Develop and maintain business and technical documentation.</li>
<li>Identify risks, remove delivery obstacles, and help ensure successful product execution.</li>
</ul><h2 class="jobSectionHeader">Required Qualifications</h2>
<ul><li>Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related discipline (or equivalent experience).</li>
<li>5+ years of experience as a Technical Product Owner, Product Owner, Technical Business Analyst, Platform Owner, or similar role.</li>
<li>Experience working with Salesforce.</li>
<li>Experience using Jira or similar Agile project management tools.</li>
<li>Strong understanding of Agile delivery methodologies.</li>
<li>Experience working with Azure, including AKS on Azure.</li>
<li>Experience with cloud platforms such as Azure or AWS.</li>
<li>Familiarity with DevOps practices and CI/CD environments.</li>
<li>Experience using Git or other version control systems.</li>
<li>Excellent communication, stakeholder management, and collaboration skills.</li>
<li>Strong analytical, organizational, and problem-solving abilities.</li>
</ul><h2 class="jobSectionHeader">Preferred Qualifications</h2>
<ul><li>Experience within financial services, insurance, or wealth management environments.</li>
<li>Knowledge of life insurance business processes and customer communications platforms.</li>
<li>Experience defining product roadmaps and managing technical platform enhancements.</li>
<li>Ability to translate complex business requirements into technical solutions.</li>
<li>Experience working within large enterprise Agile organizations.</li>
</ul>
If you're a collaborative Technical Product Owner who enjoys working at the intersection of business and technology while driving meaningful digital transformation initiatives, we'd love to hear from you. 
 
#LI-AC1</div></div>

Technical Product Owner

<div>Contract to hire opportunity with a major investment firm. 
 
Fully remote - candidates can be located in United States or Canada. (EST work hours) 
 
Retirement Systems experience is highly desired. 
Omni experience is a plus. 
 
Summary - The ideal candidate will work closely with Product Owners, Solution Architects, Business Users, and cross-functional Agile teams to define business requirements and write user stories aligned with SAFe (Scaled Agile Framework) principles in a fast-paced environment. 
 
Key Responsibilities
<ul><li>Collaborate with Product Managers and Product Owners to gather and refine business and technical requirements.</li>
<li>Translate business needs into clear, concise user stories with acceptance criteria, maintaining a well-groomed product backlog.</li>
<li>Participate in PI (Program Increment) Planning</li>
<li>Support the Agile team during iteration planning and execution, ensuring alignment with business objectives.</li>
<li>Analyze and document business processes and workflows; identify areas for improvement.</li>
<li>Act as a liaison between business stakeholders and the technical team, ensuring a shared understanding of requirements and goals.</li>
<li>Assist in defining and validating solution features and capabilities during the development cycle</li>
</ul> 
Qualifications
<ul><li>Bachelor's degree in any discipline preferably in business, engineering or related field.</li>
<li>Significant experience in U.S. retirement industry specifically around recordkeeping retirement plans operations and services is highly preferred or related experience in more than one financial services area including wealth management, asset management, investment management, payroll management and banking.</li>
<li>Experience with defined contributions is a must.</li>
<li>3+ years of experience as a Business Analyst or Product Owner in an Agile environment. Experience writing Features and User Stories within a SAFe framework strongly preferred.</li>
<li>Proficient in tools such as Jira, Confluence, or similar Agile project management tools is a nice to have.</li>
<li>Excellent analytical, communication, and facilitation skills.</li>
</ul>#LI-PP1</div>

Business Analyst - Retirement Systems

<div>Contract to hire opportunity with a major investment firm. 
 
Fully remote &ndash; candidates can be located in the United States or Canada. (EST work hours) 
 
Retirement Systems experience is highly desired. 
Data migration experience is required. 
Omni experience is a strong plus. 
 
Summary 
The ideal candidate will work closely with Business Stakeholders, Product Owners, Solution Architects, Data Architects, and cross-functional Agile teams to support the migration of data from a legacy retirement recordkeeping platform to a new retirement system. This role will be responsible for gathering and documenting business requirements, performing data analysis and mapping, supporting migration planning and validation, and ensuring data quality throughout the implementation lifecycle. 
 
Key Responsibilities
<ul><li>Collaborate with business stakeholders, Product Owners, Solution Architects, and technical teams to gather and document business and data migration requirements.</li>
<li>Analyze legacy and target system data structures to define source-to-target data mappings and transformation rules.</li>
<li>Document business rules, field mappings, data conversions, and data lineage to support migration activities.</li>
<li>Partner with development and data engineering teams to ensure migration requirements are clearly understood and implemented.</li>
<li>Support data profiling, data quality assessments, reconciliation, and validation efforts throughout the migration process.</li>
<li>Identify data gaps, inconsistencies, and business process impacts, providing recommendations for resolution.</li>
<li>Work with business users to define and execute User Acceptance Testing (UAT) for migrated data.</li>
<li>Assist with reporting requirements, validating reports and ensuring reporting accuracy following data conversion.</li>
<li>Participate in Agile ceremonies including PI (Program Increment) Planning, backlog refinement, sprint planning, and stakeholder reviews as needed.</li>
<li>Serve as the liaison between business and technical teams, ensuring alignment throughout the migration initiative.</li>
</ul>Qualifications
<ul><li>Bachelor's degree in any discipline, preferably in Business, Engineering, Information Systems, or a related field.</li>
<li>Significant experience in the U.S. retirement industry, specifically around retirement recordkeeping operations and services, is highly preferred. Related experience within wealth management, asset management, investment management, payroll, or banking will also be considered.</li>
<li>Experience with Defined Contribution retirement plans is required.</li>
<li>5+ years of Business Analyst experience with a strong focus on enterprise data migration, data conversion, or large-scale system implementations.</li>
<li>Demonstrated experience developing source-to-target mapping documentation, defining business transformation rules, and supporting end-to-end data migration efforts.</li>
<li>Experience performing data analysis, reconciliation, validation, and data quality assessments.</li>
<li>Strong understanding of reporting requirements and experience supporting report validation during system implementations or migrations.</li>
<li>Experience working in Agile environments and collaborating with cross-functional delivery teams.</li>
<li>Experience with Omni is a strong plus.</li>
<li>Experience with Jira, Confluence, SQL, or other data analysis and Agile project management tools is preferred.</li>
<li>Excellent analytical, problem-solving, communication, and stakeholder management skills.</li>
</ul>#LI-TI1</div>

Business Analyst - Migration/Retirement Systems

<div>Description: Role preferred to be hybrid, in either Newark, NJ or Ft. Washington, PA offices. Open to remote for a great candidate. 
 
This is a long term contract position with a major investment firm. 
 
Job Description: 
We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry. 
 
Key Responsibilities: 
<ul><li>Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.</li><li>Ability to capture and translate business needs into agentic AI&ndash;focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.</li><li>Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.</li><li>Develop actionable business intelligence and analytics to drive decision-making.</li><li>Lead ongoing reviews of business processes and developing optimization strategies.</li><li>Develop and implement data governance, data management, and data quality program practices and strategies.</li><li>Model business processes for Interactive Voice Response (IVR) and implement effective solutions.</li><li>Foster a culture of continuous improvement and excellence.</li></ul>
 
What you bring to the table: 
<ul><li>Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.</li><li>Experience working in an AGILE environment.</li><li>Strong analytical skills and proficiency in data modeling techniques.</li><li>BA/BS in CS, Information Systems or Information management or Systems design.</li><li>Ability to manage complex projects and deliver results in a fast-paced environment.</li><li>Excellent communication and leadership abilities.</li></ul>
Bonus if you have: 
<ul><li>Deep expertise in insurance financial engines and regulatory compliance.</li><li>Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.</li></ul>
 
#LI-JV1</div>

Business Analyst - IVR

<div>Contract positions for a major investment firm. 
Hybrid work environment in Newark, NJ. 
 
Data Engineers (AWS) 
Job Summary: 
We are seeking a talented AWS Data Engineer to join our dynamic Data Engineering team. The ideal candidate will be responsible for designing, developing, and maintaining scalable data pipelines and architectures in the AWS cloud environment. This role will collaborate closely with data scientists, analysts, and other business stakeholders to deliver robust data solutions. 
Key Responsibilities:
<ul><li>Design, build, and maintain efficient, reusable, and reliable architecture and code for data pipelines and data applications on AWS.</li>
<li>Build robust data ingestion pipelines (from on-prem to AWS and within AWS) using AWS services such as Glue, Redshift, S3, Lambda, EMR/Spark, Kinesis, and SQS.</li>
<li>Develop and manage ETL/ELT processes to collect, process, and store data from multiple sources, ensuring data quality, integrity, and security.</li>
<li>Architect and implement end-to-end data solutions (ingestion, storage, integration, processing, access) on AWS, with a focus on data lakes and data warehouses.</li>
<li>Participate in the architecture and system design discussions for high-scale data engineering projects.</li>
<li>Independently perform hands-on development, unit testing, and participate in code reviews to ensure adherence to best practices.</li>
<li>Implement serverless applications using AWS Lambda, API Gateway, Step Functions, and other AWS technologies.</li>
<li>Migrate data from traditional relational databases, file systems, and APIs to AWS-based data lakes (S3), RDS, Aurora, and Redshift.</li>
<li>Implement high-velocity streaming solutions using Amazon Kinesis, SQS, and Kafka (preferred).</li>
<li>Architect and implement CI/CD strategies for enterprise data platforms.</li>
<li>Collaborate with product, operations, QA, and cross-functional teams throughout the software development cycle.</li>
<li>Stay abreast of new technology developments, implement POCs for new tools/technologies, and onboard them for real-world use cases.</li>
<li>Identify and resolve performance issues and continuously optimize for cost, reliability, and scalability.</li>
</ul>Required Qualifications:
<ul><li>Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent combination of education and experience.</li>
<li>5+ years of experience implementing and supporting data lakes, data warehouses, and data applications on AWS for large enterprises.</li>
<li>Strong programming experience with Python, Shell scripting, and SQL.</li>
<li>Solid experience with AWS services: CloudFormation, S3, Athena, Glue, EMR/Spark, RDS, Redshift, DynamoDB, Lambda, Step Functions, IAM, KMS, Secrets Manager.</li>
<li>Experience in serverless application development and data pipeline orchestration.</li>
<li>Experience in system analysis, design, development, and implementation of data ingestion pipelines in AWS.</li>
<li>Knowledge of ETL/ELT, data modeling, and big data technologies.</li>
<li>Familiarity with data warehousing concepts and cloud-based architecture.</li>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Excellent communication and teamwork abilities.</li>
</ul>Preferred Qualifications:
<ul><li>Experience with additional AWS services: API Gateway, ElasticSearch, SQS.</li>
<li>Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation).</li>
<li>Experience with DevOps practices and CI/CD pipelines.</li>
<li>Experience implementing end-to-end streaming solutions (Amazon Kinesis, SQS, Kafka).</li>
<li>AWS Solutions Architect or AWS Developer Certification preferred.</li>
<li>Understanding of Lakehouse/data cloud architecture.</li>
<li>Knowledge of data governance and compliance standards.</li>
</ul>payrate 60 - 70 per hour, depending on experience. 
 
#LI-PP1</div>

Data Engineer - AWS