Qureos Mentor

<div>This Is How We Fly:

At JSX, we&rsquo;re not just a lifestyle carrier&mdash;we&rsquo;re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role:

As a Hospitality Coordinator at JSX, you will help keep hospitality programs organized, communicated, and executed consistently across our growing network. You&rsquo;ll provide administrative and project coordination support to the VP of Hospitality and broader team while helping track customer experience insights, support VIP movements, and contribute to initiatives that shape our elevated service standards.

This role is based in Dallas, TX and requires on‑site work 4 days per week. Candidates must be local to the DFW area to be considered, as relocation assistance is not available.

A Day in the Life:

Your day will be fast-paced and detail-oriented, centered around keeping hospitality initiatives running smoothly and ensuring leadership and station teams stay informed and aligned. Additional responsibilities include:
<ul>
<li>Providing administrative support including scheduling meetings, maintaining trackers, and organizing departmental documentation.</li>
<li>Supporting hospitality projects, initiatives, and cross-functional requests as needed.</li>
<li>Compiling and tracking customer satisfaction metrics such as Net Promoter Score (NPS) and helping identify experience trends.</li>
<li>Preparing summaries of customer feedback to support service improvements.</li>
<li>Coordinating VIP customer movements and communicating service expectations across stations.</li>
<li>Maintaining internal documentation related to VIP activity and hospitality initiatives.</li>
<li>Assisting with preparation and distribution of hospitality communications, briefs, and updates.</li>
<li>Providing coordination support for cross-department hospitality programs and initiatives.</li>
</ul>
Why You'll Love This Role:
<ul>
<li>Make an Impact on Experience: Your work directly supports initiatives that shape the elevated JSX Customer journey.</li>
<li>Build Operational Insight: Gain exposure to network-wide hospitality strategy and execution.</li>
<li>Collaborative Environment: Partner with leaders and Crewmembers across multiple departments.</li>
<li>Variety in Your Day: Balance administrative coordination, analytics support, and project work.</li>
<li>Grow Your Career: Develop foundational skills in aviation hospitality operations and program coordination.</li>
</ul>
What Makes a Successful Hospitality Coordinator?

We&rsquo;re looking for someone who is:
<ul>
<li>Organized: You manage multiple priorities and deadlines with structure and discipline.</li>
<li>Detail-Oriented: You ensure communications, data, and logistics are accurate and complete.</li>
<li>Collaborative: You build strong working relationships across stations and corporate teams.</li>
<li>Service-Focused: You care deeply about delivering a seamless, elevated Customer experience.</li>
<li>Reliable: You follow through on commitments and maintain strong accountability.</li>
<li>Entrepreneurial: You take ownership, act decisively, and continually seek to improve.</li>
</ul>
Required Education &amp; Experience:
<ul>
<li>In accordance with federal regulations, this role is open only to U.S. citizens. All candidates must successfully complete the required federal background checks and eligibility screenings. Applicants who do not meet these requirements will not be eligible for employment.</li>
<li>
Undergraduate degree in Business, Hospitality Management, or related field.
</li>
<li>Experience supporting teams or projects in a customer service or hospitality-focused environment.
</li>
<li>Strong organizational and communication skills.
</li>
<li>Proficiency in Microsoft Office Suite and comfort learning internal systems.
</li>
</ul>Preferred Qualifications:
<ul>
<li>Travel, aviation, or hospitality industry experience.</li>
<li>Experience supporting high-touch customer service environments or service programs.</li>
</ul>
Important Safety and Security Requirements:

All Airport Services Crewmembers are certified as Ground Security Coordinators (GSCs), trained for customer and baggaged security screening, and are responsible for:
<ul>
<li>Monitoring the operational environment and reporting safety risks in real time
</li>
<li>Ensuring compliance with updated policies, alerts, and regulatory guidance
</li>
<li>Maintaining personal readiness for safety-sensitive duties
</li>
<li>Participating in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines
</li>
</ul>Pay &amp; Perks:
Compensation is $24.00 - $26.50/hour. This was established after performing market research and is aligned with our approach to compensation.
<ul>
<li>Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental &amp; vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.</li>
<li>Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic &amp; international airlines for you and your qualifying immediate family.</li>
<li>401(k) match: 50% of your first 8%</li>
<li>Generous PTO: Take time to recharge with our flexible PTO plan.</li></ul> 


Additional Information:

May perform other responsibilities as assigned. Duties and responsibilities may change based on operational needs, regulatory requirements, or business priorities.

JSX is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!</div>

Hospitality Coordinator

<div>This Is How We Fly

At JSX, we&rsquo;re not just a lifestyle carrier &ndash; we&rsquo;re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

This is a part-time opportunity. At this time, part-time Airport Operations Concierge employees will work no more than 30 hours per week and will not be scheduled for overtime.

About the Role:
As an Airport Operations Concierge, you will provide exceptional Customer service while ensuring operational precision across all airport functions. You&rsquo;ll handle check-in, boarding, baggage, ramp operations, and lounge presentation, balancing safety and hospitality to deliver an effortless travel experience.

A Day in the Life:

Your day will be active and hands-on, supporting both Customer-facing and ground-handling operations to ensure safe, on-time, and memorable journeys for our Customers. Additional responsibilities include:
<ul>
<li>Welcome Customers and guide them through the check-in and boarding process with professionalism and care.</li>
<li>Marshal aircraft and assist in safe arrival and departure operations.</li>
<li>Load and unload baggage, cargo, and amenities efficiently and accurately.</li>
<li>Maintain lounge and aircraft cleanliness, restocking supplies as needed to ensure brand consistency.</li>
<li>Monitor and comply with all security, DOT/FAA, and Company regulations.</li>
<li>Act as a Ground Security Coordinator (GSC) when required.</li>
<li>Identify and report safety or operational issues immediately.</li>
<li>Support irregular operations (IROP) recovery efforts with proactive communication and teamwork.</li>
</ul>
Why You&rsquo;ll Love This Role:
<ul>
<li>Customer Connection: Create meaningful, personal interactions that make travel memorable.</li>
<li>Dynamic Environment: Enjoy a mix of indoor and outdoor work in a fast-paced, team-oriented setting.</li>
<li>Visible Impact: Your efforts directly contribute to safety, punctuality, and the Customer experience.</li>
<li>Career Growth: Build skills across multiple operational areas with opportunities to advance within JSX.</li>
</ul>
What Makes a Successful Airport Operations Concierge?

We&rsquo;re looking for someone who is:
<ul>
<li>Safety-Focused: You prioritize the well-being of Customers and Crewmembers in every task.</li>
<li>Composed: You stay calm, professional, and proactive under pressure.</li>
<li>Customer-Oriented: You take pride in delivering warm, efficient, and personalized service.</li>
<li>Collaborative: You thrive in a team environment, communicating clearly across departments.</li>
<li>Entrepreneurial: You take ownership, act decisively, and continually seek to improve.</li>
</ul>
Requirements:
<ul>
<li>In accordance with federal regulations, this role is open only to U.S. citizens. All candidates must successfully complete the required federal background checks and eligibility screenings. Applicants who do not meet these requirements will not be eligible for employment.</li>
<li>High school diploma or GED</li>
<li>2+ years of customer service experience.</li>
<li>Ability to lift 75+ pounds</li>
<li>Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.</li>
<li>Available to work flexible shifts including early mornings, late nights, holidays, and weekends.</li>
</ul>
Preferred Experience:
<ul>
<li>4-year tenure in a related field</li>
<li>Previous aviation, ramp, or hospitality experience</li>
</ul>
Skills, Licenses, &amp; Certifications:
<ul>
<li>Proficiency with Microsoft Office and Company systems</li>
<li>Strong communication, time management, and multitasking skills</li>
<li>Valid driver&rsquo;s license with a clean driving record</li>
<li>Ground Security Coordinator (GSC) qualification (training provided upon hire)</li>
</ul>
Important Safety and Security Requirements:

All Airport Services Crewmembers are certified as Ground Security Coordinators (GSCs), trained for customer and baggaged security screening, and are responsible for:
<ul>
<li>Monitoring the operational environment and reporting safety risks in real time
</li>
<li>Ensuring compliance with updated policies, alerts, and regulatory guidance
</li>
<li>Maintaining personal readiness for safety-sensitive duties
</li>
<li>Participating in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines</li></ul> 

Pay &amp; Perks:

Compensation is $22.67/hour. This was established after performing market research and is aligned with our approach to compensation.
<ul>
<li>Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic &amp; international airlines for you and your qualifying immediate family.</li>
<li>401(k) match: 50% of your first 8%</li></ul> 


Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, Security Screening, etc).

JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law. 


Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!</div>

Airport Operations Concierge - Part Time

<div>This Is How We Fly

At JSX, we&rsquo;re not just a lifestyle carrier &ndash; we&rsquo;re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success. 


About the Role:
As a Flight Ops Ground Instructor, you will enable our Crewmembers to safely deliver the experience of Flying That Moves Your Soul to our Customers. You will do this through the creation, development, and execution of industry-leading training programs.

A Day in the Life:
<ul>
<li>Facilitate Initial, Upgrade, Transition, and Recurrent training for Crewmembers using online and classroom curricula developed, implemented, and delivered by Ground Instructors.</li>
<li>Ensure all training is accurately recorded and certified in compliance with regulatory requirements.</li>
<li>Advise and assist the Manager of Training on all aspects of the JSX Pilot and Flight Attendant Training Program.</li>
<li>Maintain and revise the Pilot Training Manual as needed to ensure accuracy and regulatory compliance.</li>
<li>Advise on the most cost-efficient methods of administering state-of-the-art training programs, while continuously identifying opportunities to improve cost efficiency.</li>
<li>Provide support to other members of the JSX training team responsible for employee training outside of pilot and flight attendant programs.</li>
<li>Perform additional duties, responsibilities, or special projects as assigned.</li>
</ul>
Why You&rsquo;ll Love This Role:
<ul>
<li>Be Part of a Team That Values You: Join a tight-knit, supportive group of aviation professionals dedicated to safety and excellence.</li>
<li>No Two Days Are the Same: From leading Initial and Recurrent training, each day brings new challenges and opportunities for growth.</li>
<li>Make a Meaningful Impact: Shape the next generation of JSX Pilot Crewmembers by delivering FAA-compliant training, mentoring, and promoting a strong safety culture.</li>
<li>You&rsquo;re More Than a Number: At JSX, you&rsquo;re a valued Crewmember with a voice, not just an employee ID.</li>
</ul>
What Makes a Successful Ground Instructor?

We&rsquo;re looking for someone who is:
<ul>
<li>Adaptable: You thrive in fast-paced, ever-changing environments.</li>
<li>Accountable: You take ownership of your responsibilities and deliver results with integrity.</li>
<li>Customer-Focused: You&rsquo;re committed to providing outstanding service and hospitality.</li>
<li>Organized: You manage time, tasks, and details efficiently&mdash;even under pressure.</li>
<li>Proactive: You anticipate needs, take initiative, and solve problems before they arise.</li>
<li>Reliable: You&rsquo;re someone the team can count on to show up and perform at your best.</li>
<li>Entrepreneurial Spirit: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.</li>
</ul>
Required Experience:
<ul>
<li>This position is not to be utilized as a path to becoming a pilot.</li>
<li>Aviation knowledge background</li>
<li>Experience with aviation/aircraft terminology and process
</li><li>High School diploma or equivalent</li>
</ul>
Preferred Experience:
<ul>
<li>Pilots or dispatcher certification</li>
<li>Working knowledge of FARs, specifically Parts 61, 91, 119, and 135</li>
<li>One year or experience training 14 CFR Part 121 or Part 135</li>
<li>Teaching or facilitation experience</li>
</ul>
Skill, Licenses, &amp; Certifications:
<ul>
<li>A current and valid Driver&rsquo;s license is required.</li>
<li>A current and valid Passport is required.</li>
<li>Ability to develop graphics and interactive training materials</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong presentation skills with the ability to lead group discussions</li>
<li>Proficiency in Microsoft Office Suite</li>
<li>Proficiency in Adobe Creative Suite</li>
<li>Ability to perform intermittent physical activity including bending, reaching and prolonged periods of sitting</li>
<li>Ability to occasionally lift 5-20 pounds</li>
<li>Availability to work weekends and holidays as required</li>
<li>Ability to travel up to 25%</li></ul> 


Pay &amp; Perks:

Compensation is $75,000-$80,000 annually. This was established after performing market research and is aligned with our approach to compensation.

Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental &amp; vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.

Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic &amp; international airlines for you and your qualifying immediate family.

401(k) match: 50% of your first 8%

Generous PTO: Take time to recharge with our flexible PTO plan. 


Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin. 


Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!</div>

Ground Instructor

Join JSX and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

JSX

About Company

Hospitality Coordinator

Airport Operations Concierge - Part Time

Ground Instructor