Qureos Mentor

julphar dental clinic

Job Title: Patient CoordinatorJob Description:The Patient Coordinator plays a pivotal role in ensuring the smooth operation of a dental clinic by managing patient inquiries, appointments, and administrative tasks. They serve as the primary point of contact for patients, providing exceptional customer service and ensuring a positive experience throughout their visit.Responsibilities:<ul><li>Patient Scheduling: Schedule appointments for new and existing patients, utilizing scheduling software efficiently to optimize clinic resources and minimize wait times.</li><li>Patient Communication: Communicate with patients via phone, email, and in-person to address inquiries, confirm appointments, and provide necessary information regarding treatments, procedures, and insurance coverage.</li><li>Check-In/Check-Out Process: Greet patients upon arrival, verify insurance information, and assist with completing necessary paperwork. Facilitate the check-out process by processing payments, scheduling follow-up appointments, and providing aftercare instructions.</li><li>Insurance Coordination: Verify insurance coverage, process insurance claims, and assist patients with understanding their benefits and financial responsibilities.</li><li>Patient Records Management: Maintain accurate and confidential patient records, including medical history, treatment plans, and correspondence.</li><li>Coordination with Clinical Staff: Collaborate closely with dentists, hygienists, and other clinical staff to ensure seamless patient flow and address any scheduling or administrative issues.</li><li>Office Administration: Perform various administrative tasks such as managing inventory, ordering supplies, and maintaining cleanliness and organization in the reception area.</li><li>Customer Service: Provide exceptional customer service by addressing patient concerns, resolving conflicts, and ensuring a welcoming and comfortable environment for all patients.</li></ul>Qualifications:<ul><li>Previous experience in a healthcare or dental office setting preferred.</li><li>Strong organizational skills and attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in computer software, including scheduling and electronic health records systems.</li><li>Knowledge of dental terminology, procedures, and insurance billing processes is a plus.</li><li>Ability to multitask and prioritize tasks effectively in a fast-paced environment.</li></ul>The Patient Coordinator plays a crucial role in fostering positive patient experiences and supporting the overall success of the dental clinic.Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthLanguage:<ul><li>English &amp; Russian? (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Coordinator

Join julphar dental clinic and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

julphar dental clinic

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Patient Coordinator