Urwah Admin

Jumeirah

<div>
 
 
 
 About Jumeirah &amp; the Hotel
 
 
 
 
 Jumeirah,&nbsp;
 
 a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 &nbsp;
 
 
 
 
 Jumeirah Zabeel Saray
 
 is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of the Ottoman Era and features hand-painted finishings, artworks and stunning murals influenced by the Golden Age of the Ottoman Empire. The resort features 405 rooms and suites, 38 Royal Villas, and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. Amenities include Sinbad&rsquo;s Kids Club with a splash park, the entertainment venue Zabeel Theatre, motorised and non-motorised water sports by the pristine private beach, and a curated selection of eleven distinct restaurants &amp; lounges, offering a myriad of culinary experiences.
 
 
 
 About the Job
 
 
 
 An exciting opportunity has arisen for an experienced&nbsp;
 
 Assistant Front Office Manager
 
 to join the team at&nbsp;Jumeirah Zabeel Saray. Your key responsibilities will include:
 
 
 <ul>
 <li>
 Oversees duty rosters, attendance, vacation planning, and ensures all administrative tasks for the Front Office team are accurately managed.
 </li>
 <li>
 Ensures Standard Operating Procedures (SOPs) are regularly updated and that all colleagues meet required training hours.
 </li>
 <li>
 Monitors guest feedback daily and collaborates with Business Excellence to address concerns and improve overall service quality.
 </li>
 <li>
 Supports daily operations while leading by example, consistently delivering exceptional customer service and attending key briefings.
 </li>
 <li>
 Acts as Duty Manager when required, fully prepared to handle emergencies and ensure smooth operations during critical situations.
 </li>
 <li>
 Assists in budget preparation, controls departmental expenses, and contributes to revenue generation through effective upselling and credit management
 </li>
 </ul>
 
 
 
 About You
 
 
 
 The ideal candidate for this position will have the following qualifications, experience, and skills:
 
 
 <ul>
 <li>
 A diploma or degree in Hospitality Management, Business Administration, or a related field is highly preferred for the role.
 </li>
 <li>
 Candidates should have at least 2&ndash;3 years of proven experience in a supervisory or assistant managerial position within Front Office operations.
 </li>
 <li>
 Strong leadership and interpersonal skills are essential, with the ability to lead, motivate, and support a team effectively.
 </li>
 <li>
 Excellent communication skills, both verbal and written, are required to interact professionally with guests, colleagues, and management.
 </li>
 <li>
 The ability to resolve guest concerns efficiently and make sound decisions under pressure is a key requirement.
 </li>
 <li>
 A solid understanding of Front Office systems, preferably with experience using property management systems like Opera, is necessary.
 </li>
 </ul>
 
 
 
 About the Benefits
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
</div>

Assistant Manager - Front Office - Jumeirah Zabeel Saray

<div>
 
 
 Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different&trade; brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
 
 
 Jumeirah Group&rsquo;s newest resort Jumeirah Marsa Al Arab will lead a new generation of Group&rsquo;s ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubai&rsquo;s largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group.
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for a
 
 Assistant Manager
 
 to join our Reservations Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Ensure the delivery of internal and external service, quality, and commercial performances aligned with Reservations KPI objectives.
 </li>
 <li>
 Collaborate with Sales, Revenue, and Hotel Operations teams to maximize revenue opportunities and minimize operational inefficiencies.
 </li>
 <li>
 Supervise and ensure completion of daily, weekly, and monthly tasks related to reservations, audits, revenue, compliance, finance, visas, and group bookings.
 </li>
 <li>
 Identify and escalate risks related to revenue, finance, and guest experience to senior management for proactive resolution.
 </li>
 <li>
 Monitor and resolve guest complaints promptly by coordinating with relevant departments to ensure a satisfactory resolution.
 </li>
 <li>
 Keep the department updated with property information, service offerings, new rates, and selling strategies to enhance operational efficiency.
 </li>
 <li>
 Motivate, manage, and develop the reservations team to achieve high service levels and operational excellence, fostering a culture of continuous improvement.
 </li>
 </ul>
 
 
 
 About you:&nbsp;
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous 5 Star Luxury Hospitality experience for 2 years minimum
 </li>
 <li>
 Communicates Effectively (eMail, Telephone &ndash; Listening Skills, Writing Skills and Verbal communication etc.)&nbsp;
 </li>
 <li>
 Languages: Fluent in English
 </li>
 <li>
 Flexible and adaptable to changing business needs and processes&nbsp;
 </li>
 <li>
 Time Management/ Adherence to schedule&nbsp;
 </li>
 <li>
 Customer Relationship Management&nbsp;
 </li>
 <li>
 Initiative &ndash; Identifies issues or area for improvement and taking ownership to resolve&nbsp;
 </li>
 </ul>
 
 
 
 About the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.&nbsp;
 
 
</div>

Assistant Manager - Reservations - Jumeirah Marsa Al Arab

<div>
 
 
 
 About Jumeirah &amp; the Hotel:&nbsp;
 
 &nbsp;
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.  &nbsp;
 
 
 Madinat Jumeirah, Jumeirah&rsquo;s mega-resort is home to four ultra-luxurious hotels &ndash; Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina Al Salam and Jumeirah Dar Al Masyaf &ndash; all nestled within 3km of picturesque waterways connected by traditional abras. The megaresort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.&nbsp;&nbsp; &nbsp;
 
 
 
 About the Job:
 
 &nbsp;
 
 
 An opportunity has arisen for an
 
 Intern
 
 to join
 
 Front Office
 
 in Jumeirah properties in Dubai. The main duties and responsibilities of this role:&nbsp;
 
 
 <ul>
 <li>
 Provide guests with a unique and outstanding experience, ensuring all interactions are friendly and professional.
 </li>
 <li>
 Warmly welcome and orient guests while delivering effective and efficient service.
 </li>
 <li>
 Possess extensive knowledge of the respective domain (Front Desk, Concierge, Guest Relations, or Butler) to answer all facility, product, and service-related queries.
 </li>
 <li>
 Guide, promote, and upsell products and services related to the respective domain to increase sales and encourage repeat business.
 </li>
 <li>
 Answer phone calls and assist guests by using domain-specific applications for bookings, scheduling, and billing.
 </li>
 <li>
 Consistently maintain high service standards to enhance guest satisfaction and loyalty.
 </li>
 </ul>
 
 
 &nbsp;
 
 About You:
 
 &nbsp;
 
 
 The ideal candidate for this position will have the following experience and qualifications:&nbsp;
 
 
 <ul>
 <li>
 A student at a hospitality school or a recent graduate.
 </li>
 <li>
 Prior internship experience in a 5-star hotel, luxury restaurant, or upscale bar setting is preferred but not mandatory.
 </li>
 <li>
 Fluency in English; additional international languages are a plus.
 </li>
 <li>
 Available to start in August for the duration of 6 months.
 </li>
 </ul>
 
 
 
 About the Benefits:
 
 &nbsp;
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.&nbsp;&nbsp; &nbsp;
 
 
</div>

Intern - Front Office - Jumeirah

<div>
 
 
 
 About Jumeirah &amp; the Hotel:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 Dubai's most iconic hotel and a global icon of Arabian luxury, Jumeirah Burj Al Arab is the flagship hotel of Jumeirah&rsquo;s portfolio of exceptional properties, representing a timeless pinnacle of luxury.&nbsp;
 
 
 One of the world&rsquo;s most photographed superstructures, the elegant sail-shaped hotel redefines the meaning of luxury hospitality both in Dubai and around the world. Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubai&rsquo;s most exquisite dining experiences, from the MICHELIN starred and Gault&amp;Millau&rsquo;s three toque Al Muntaha to the ultimate lifestyle destination, SAL.&nbsp; &nbsp;
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for an
 
 Assistant Manager - Marketing
 
 to join the team in
 
 Jumeirah Burj Al Arab
 
 . The Assistant Manager will be responsible for supporting the Senior Directors of Corporate Hotel &amp; F&amp;B Marketing in implementing and managing comprehensive and integrated marketing and communication strategies for the Brand, ensuring alignment with the luxury positioning and global identity of Jumeirah Hotels &amp; Resorts and achievement of commercial targets.&nbsp;The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Provide support to the Senior Directors of Corporate Hotel &amp; F&amp;B Marketing on the implementation of marketing strategies and initiatives and day-to-day marketing operations.&nbsp;
 </li>
 <li>
 Act as a brand steward, ensuring all internal and third-party marketing and communications efforts align with the brand strategy and support the overall business objectives and develop brand, commercial and operational assets and collateral and ensure alignment with brand guidelines.
 </li>
 <li>
 Support the Senior Directors of Corporate Hotel &amp; F&amp;B Marketing in creating and managing engaging and differentiating content for multiple products (e.g., rooms, F&amp;B, spa, C&amp;I etc.) across multiple platforms, adhering to Jumeirah's Visual Style Guidelines and approval processes and provide planning and operational support for photo and video shoots, ensuring that operational processes and visual style guidelines are always adhered to.&nbsp;
 </li>
 <li>
 Copywriting, design, editing and production of flyers, posters, direct mailers, and online materials such as brochures, presentations, emails, infographics, videos, and newsletters.
 </li>
 <li>
 Support the Senior Directors of Corporate Hotel &amp; F&amp;B Marketing in activating strategic luxury partnerships, and collaborations to support the achievement of brand positioning and commercial goals and in delivering and optimizing tactical D2C campaigns across multiple channels, including OTA&rsquo;s. Ensure alignment with Jumeirah brand standards.
 </li>
 <li>
 Manage the content on the website and mobile app ensuring alignment with the Jumeirah brand and content standards, as well as focus on improving direct conversion rates for tactical initiatives.
 </li>
 </ul>
 
 
 
 
 
 About You:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 UAE National with a Family Book as per government requirements
 </li>
 <li>
 Bachelor&rsquo;s Degree in Marketing, Communications, or Business or equivalent from an accredited and renowned University.
 </li>
 <li>
 Minimum of 3 years of Marketing experience, gained within a leading global luxury hospitality or recognised global luxury brand Experience working in a fast-paced, multi-cultural environment.
 </li>
 <li>
 Proven experience in managing integrated marketing and communications plans and budgets.
 </li>
 <li>
 Demonstrated experience in executing integrated marketing campaigns and in executing photo and video shoots.
 </li>
 <li>
 Demonstrated experience in developing marketing, sales and operational collaterals and materials.
 </li>
 </ul>
 
 
 
 About the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 &nbsp;
 
 
</div>

Assistant Manager - Marketing - Jumeirah Burj Al Arab (National Talent)

<div>
 
 
 
 About Jumeirah &amp; the Hotel
 
 
 
 
 Jumeirah,&nbsp;
 
 a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 &nbsp;
 
 
 
 
 Jumeirah Zabeel Saray
 
 is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of the Ottoman Era and features hand-painted finishings, artworks and stunning murals influenced by the Golden Age of the Ottoman Empire. The resort features 405 rooms and suites, 38 Royal Villas, and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. Amenities include Sinbad&rsquo;s Kids Club with a splash park, the entertainment venue Zabeel Theatre, motorised and non-motorised water sports by the pristine private beach, and a curated selection of eleven distinct restaurants &amp; lounges, offering a myriad of culinary experiences.
 
 
 
 About the Job
 
 
 
 An exciting opportunity has arisen for an experienced&nbsp;Coordinator to join the&nbsp;Sales and Marketing&nbsp;team at&nbsp;Jumeirah Zabeel Saray. Your key responsibilities will include:
 
 
 <ul>
 <li>
 Provide professional and courteous secretarial and administrative support, ensuring the efficient functioning of the department or team.
 </li>
 <li>
 Maintain and update relevant databases, coordinating information and sharing it with team members as necessary.
 </li>
 <li>
 Track and monitor purchase requisitions and manage inventory, ensuring adequate supplies are available to support the department's operations.
 </li>
 <li>
 Handle logistics for business trips, including booking flights, accommodations, and organizing necessary materials for team members.
 </li>
 <li>
 Coordinate contract management processes, ensuring that signed contracts are recorded accurately and communicated to relevant stakeholders.
 </li>
 <li>
 Support colleagues across departments to ensure operational and customer service objectives are met, while fostering positive relationships with customers and stakeholders.
 </li>
 </ul>
 
 
 
 About You
 
 
 
 The ideal candidate for this position will have the following qualifications, experience, and skills:
 
 
 <ul>
 <li>
 3 - 5 years of administration experience, preferably with an international hospitality company.&nbsp;
 </li>
 <li>
 Strong understanding of core hotelier operations.&nbsp;
 </li>
 <li>
 Familiarity with Sales and Marketing Management.
 </li>
 <li>
 Software competencies &ndash; Microsoft Office programs (Advanced)
 </li>
 <li>
 Strong communication, interpersonal, organizational, and prioritization skills, with a keen attention to detail.
 </li>
 </ul>
 
 
 
 About the Benefits
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
</div>

Coordinator - Sales and Marketing - Jumeirah Zabeel Saray

<div>
 
 
 
 About Jumeirah &amp; the Hotel
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.&nbsp;Dubai's most iconic hotel and a global icon of Arabian luxury, Jumeirah Burj Al Arab is the flagship hotel of Jumeirah&rsquo;s portfolio of exceptional properties, representing a timeless pinnacle of luxury.One of the world&rsquo;s most photographed superstructures, the elegant sail-shaped hotel redefines the meaning of luxury hospitality both in Dubai and around the world. Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubai&rsquo;s most exquisite dining experiences, from the MICHELIN starred and Gault&amp;Millau&rsquo;s three toque Al Muntaha to the ultimate lifestyle destination, SAL.&nbsp;&nbsp;
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for an Administrator to join the Information Technology team in
 
 Inside Burj Al Arab
 
 . The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Manage incidents and service requests through various communication channels.&nbsp;Providing support to back of house and front of house colleagues.
 </li>
 <li>
 Capture and maintain accurate case details for each process to enable greater shared knowledge and reporting.
 </li>
 <li>
 Develop solutions or workarounds using problem solving techniques to restore services as quickly as possible.
 </li>
 <li>
 Identify and promptly allocate unresolved cases as appropriate to ensure progression, advise users of actions taken.
 </li>
 <li>
 Adhere to IT Standards, deploying PCs and Laptops, POS Machines on the Jumeirah Network proactively resolve any faults that may be observed during this process.
 </li>
 <li>
 User Management (creation, resetting passwords and account deactivation) for all business applications following pre-defined standards.
 </li>
 </ul>
 
 
 
 About you:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Certified in Microsoft Certified Desktop Technician (MCDST)
 </li>
 <li>
 Advanced written and spoken English communication skills.
 </li>
 <li>
 Bachelor&rsquo;s degree or equivalent with a specialization in IT / ITIL or CobIT Certification (Desired).
 </li>
 </ul>
 
 
 
 About the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
</div>

Administrator - Information Technology - Inside Burj Al Arab

Join Jumeirah and explore 6 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.