Qureos Mentor

JumpCloud

<div>
 
 
 All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
 
 
 
 
 
 About JumpCloud
 
 
 JumpCloud&reg; delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified.
 
 
 
 
 
 
 
 
 
 
 Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we&rsquo;re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.
 
 
 
 
 
 
 
 About the Role:
 
 
 JumpCloud is looking for
 
 
 an experienced Senior Software Engineer
 
 (L4) to join our growing Security Engineering organization.
 
 
 
 
 
 
 As the identity landscape evolves, we are expanding our capabilities in
 
 
 Identity Threat Detection &amp; Response (ITDR
 
 ). You will be a key technical leader in building the next generation of our active defense platform&mdash;ingesting high-volume risk signals, analyzing threats in real-time, and automating the response to stop attacks. This role sits at the intersection of
 
 
 Distributed Systems, Data Engineering, and Cybersecurity
 
 . You will bridge the gap between "Raw Data" and "Actionable Intelligence," building the infrastructure that powers our future Machine Learning models and empowers SOC analysts to hunt threats.a
 
 
 
 
 
 
 What you&rsquo;ll be doing:
 
 <ul>
 <li>
 
 Technical Leadership &amp; Architecture:
 
 Lead the high-level architecture and low-level design of new Go microservices. You will break down complex requirements, mentor other engineers, and collaborate with senior technical leaders to manage technical debt and feature detailing
 </li>
 <li>
 
 Build the Decision Engine:
 
 Architect the services that consume data from our risk engine (Kafka) and determine the appropriate system response in milliseconds. You will build modular components that can be shared internally
 </li>
 <li>
 
 "Think Like a SOC Analyst"
 
 : You will design API responses and data structures that provide deep context (scores, lineage, threat details) so IT Admins can investigate incidents without guessing
 </li>
 <li>
 
 Prepare the Runway for ML:
 
 &nbsp; Utilise Machine learning concepts to harness the inhouse data to build solutions for IT Admins.&nbsp;&nbsp;
 </li>
 <li>
 
 Operational Excellence:
 
 Own your services in production. You will define SLIs/SLOs, manage database performance (Postgres/Redis), ensure high availability, and perform upgrades to keep up with modern security best practices
 </li>
 <li>
 
 Strategy &amp; Collaboration:
 
 Partner with the Platform Engineering team to define data contracts. You will help shape the future of our Identity Management services roadmap by participating in planning conversations with Product Managers
 
 </li>
 </ul>
 
 
 
 
 We&rsquo;re looking for:
 
 <ul>
 <li>
 
 8+ years
 
 of backend software development experience
 </li>
 <li>
 
 Expert Proficiency in Go (Golang)
 
 : You understand concurrency patterns, memory management, and how to build services that scale
 </li>
 <li>
 
 Event-Driven Architecture
 
 : Proven experience building systems that consume and produce messages via Kafka, Kinesis, or SQS
 </li>
 <li>
 
 Stream Processing:
 
 Experience with Apache Flink or Spark Streaming
 </li>
 <li>
 
 Database Fluency:
 
 Experience modeling data in both Relational (Postgres) and NoSQL (Redis/DynamoDB) stores
 </li>
 <li>
 
 Cloud Native:
 
 Deep experience with AWS services (Lambda, ECS/EKS) and Infrastructure-as-Code (Terraform)
 </li>
 <li>
 
 ML Infrastructure Interest
 
 : You don't need to be a Data Scientist, but you have a working interest in MLOps or Model Serving. You are excited about building the "pipes" that put ML models into production
 
 </li>
 </ul>
 
 
 
 
 Bonus Points:
 
 <ul>
 <li>
 
 SOC / SIEM Empathy
 
 : Experience building tools for Security Operations Centers. You understand concepts like "False Positive Fatigue," "Triage," and "Incident Context
 </li>
 <li>
 
 Security &amp; Identity
 
 : Exposure to authentication standards (OAuth, OIDC, SAML) or experience building logic for Fraud/Risk engines
 </li>
 <li>
 
 Integrations:
 
 Experience integrating with third-party threat feeds (e.g., GeoIP, IP Reputation)
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 Where you&rsquo;ll be working/Location:
 
 
 JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
 
 
 
 
 
 
 
 You must be located in and authorized to work in the country noted in the job description to be considered for this role.&nbsp;
 
 
 
 
 
 Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.
 
 
 
 
 
 
 
 Language:
 
 
 JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently.&nbsp; Any additional language requirements will be included in the details of the job description.
 
 
 
 
 
 
 
 Why JumpCloud?
 
 &nbsp;
 
 
 
 If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You&rsquo;ll work with amazing talent across each department who are passionate about our mission. We&rsquo;re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You&rsquo;ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.&nbsp;&nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 One of JumpCloud's three core values is to &ldquo;Build Connections.&rdquo; To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
 
 
 
 
 &nbsp;
 
 
 
 
 Please submit your r&eacute;sum&eacute; and brief explanation about yourself and why you would be a good fit for JumpCloud.&nbsp; Please note JumpCloud is not accepting third party resumes at this time.&nbsp; &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
 
 
 
 
 
 
 
 
 Scam Notice:
 
 
 
 
 
 Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
 
 
 
 
 
 
 
 All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"&nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 #BI-Remote
 
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy[hyperlink] for more information about our personal data practices.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

Senior Software Engineer, ITDR - India

<div>
 
 
 
 This opportunity is a hybrid role at&nbsp;JumpCloud&reg;, requiring that you are able to work both on site and remotely in the location specified in the Job Description.
 
 
 
 
 
 
 
 
 
 About JumpCloud&reg;
 
 
 
 
 
 JumpCloud&reg; delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud&reg;, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud&reg; is IT Simplified.
 
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 We are seeking an Account Manager based in India to oversee a $3M+ Book of Business&nbsp; composed of North American (NA) customers. In this role, you will:
 
 
 
 
 
 
 
 *
 
 
 Collaborate
 
 with Renewal Specialists and TCSM teams to drive expansions, upsells, and ensure timely renewals.
 
 
 
 
 
 
 *
 
 
 Drive adoption
 
 of JumpCloud&rsquo;s solutions within existing accounts, identifying opportunities for further growth.
 
 
 
 
 
 
 *
 
 
 Cover 5:30pm&ndash;2:30am
 
 IST (Mon-Fri) to align with North American business hours.
 
 
 
 
 
 
 * Hybrid working - 3 days in WeWork offices and 2 days fully remote.
 
 
 
 
 
 If you have a strong background in SaaS sales, a proven ability to exceed targets, and thrive in a fast-paced environment, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Key Responsibilities Include:
 
 </li>
 </ul>
 
 Account Management &amp; Growth
 
 <ul>
 <li>
 Own a
 
 $3M+ BoB
 
 for NA-based customers, focusing on renewals, expansions, and upsells
 </li>
 <li>
 Leverage data-driven insights to identify growth opportunities within your portfolio
 </li>
 <li>
 Consistently meet or exceed Net ARR and related revenue targets
 
 </li>
 </ul>
 
 KPI Ownership &amp; Strategic Planning
 
 <ul>
 <li>
 Primary KPIs:
 
 Net ARR, renewals, expansion revenue
 
 , and adoption metrics
 </li>
 <li>
 Develop targeted account strategies to drive product usage and uncover upsell opportunities
 </li>
 <li>
 Accurately forecast your pipeline and maintain consistent reporting on key metrics
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 <ul>
 <li>
 Partner with CSM teams to ensure customer success, driving deeper adoption of JumpCloud&rsquo;s solutions
 </li>
 <li>
 Collaborate with Marketing to craft campaigns that enhance awareness and spur product usage
 </li>
 <li>
 Coordinate with New Business teams to streamline the onboarding of new customers, ensuring a smooth transition into your portfolio
 
 </li>
 </ul>
 
 Escalation Management
 
 <ul>
 <li>
 Serve as the main point of contact for escalations in your accounts, addressing challenges proactively to maintain customer trust
 </li>
 <li>
 Work closely with Product and Support teams to resolve critical issues, providing timely updates to all stakeholders
 
 </li>
 </ul>
 
 Reporting &amp; Stakeholder Engagement
 
 <ul>
 <li>
 Provide regular updates on performance, pipeline health, and growth initiatives to the Head of International Account Managers
 </li>
 <li>
 Communicate effectively with both internal teams and external customers to maintain transparency and alignment
 
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 
 4+ years
 
 of experience in
 
 SaaS sales
 
 or account management, ideally serving North American markets
 </li>
 <li>
 Proven track record of
 
 driving renewals and expansions
 
 in a high-growth environment
 </li>
 <li>
 Willingness and ability to
 
 work 5:30pm&ndash;2:30am IST
 
 to align with NA business hours
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels
 </li>
 <li>
 
 Data-driven mindset
 
 with experience in CRM tools, pipeline analytics, and forecasting
 
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Computer Science, or a related field; MBA is a plus
 </li>
 <li>
 Familiarity with advanced sales methodologies (e.g., Challenger, MEDDIC, SPIN)
 </li>
 <li>
 Experience in a hyper-growth SaaS environment managing complex portfolios
 
 </li>
 </ul>
 
 
 
 
 Why Join JumpCloud?
 
 <ul>
 <li>
 
 High-Impact Role:
 
 Directly influence renewal rates, expansion revenue, and overall customer success for a key set of accounts
 </li>
 <li>
 
 Global Collaboration:
 
 Work with diverse, passionate teams dedicated to innovation and delivering customer value
 </li>
 <li>
 
 Career Growth:
 
 Enjoy a dynamic, fast-paced SaaS setting that values continuous learning, autonomy, and excellence
 </li>
 <li>
 
 Flexible Environment:
 
 Benefit from a hybrid work model with the resources and support you need to succeed
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Join our mission to
 
 
 &ldquo;Make Work Happen&rdquo;
 
 by shaping the future of secure and unified access&mdash;empowering organizations to work seamlessly from anywhere.
 
 
 We look forward to hearing from you!
 
 
 
 
 
 
 
 
 
 
 
 
 
 Where you&rsquo;ll be working/Location:
 
 
 
 
 
 
 
 
 
 This role is
 
 hybrid
 
 in the country of India. You must be located in and authorized to work in India to be considered for this role.
 
 
 
 
 
 
 
 
 This hybrid role is based in the&nbsp;
 
 Bengaluru metro area
 
 &nbsp;and requires team members to spend a few days each week in the office. You are able to work remotely when not in the office.
 
 
 
 
 
 
 
 
 Language:
 
 
 
 
 
 JumpCloud&reg; has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud&reg;, you will be required to speak and write in English fluently.&nbsp; Any additional language requirements will be included in the details of the job description.
 
 
 
 
 
 
 
 
 Why JumpCloud&reg;?
 
 
 
 
 
 If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud&reg; is an incredible place to share and grow your expertise! You&rsquo;ll work with amazing talent across each department who are passionate about our mission. We&rsquo;re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You&rsquo;ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.&nbsp;&nbsp;
 
 
 
 
 
 
 
 One of JumpCloud&reg;'s three core values is to &ldquo;Build Connections.&rdquo; To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
 
 
 
 
 
 
 
 Please submit your r&eacute;sum&eacute; and brief explanation about yourself and why you would be a good fit for JumpCloud&reg;.&nbsp; Please note JumpCloud&reg; is not accepting third party resumes at this time.&nbsp; &nbsp;
 
 
 
 
 
 
 
 JumpCloud&reg; is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
 
 
 
 
 
 
 
 
 Scam Notice:
 
 
 
 
 
 Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
 
 
 
 
 
 
 
 All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"
 
 
 
 
 &nbsp;
 
 
 
 
 #BI-Remote
 
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy[hyperlink] for more information about our personal data practices.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

Account Manager, North America - India

Join JumpCloud and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

JumpCloud

About Company

Senior Software Engineer, ITDR - India

Account Manager, North America - India