Qureos Mentor

JUSTLIFE

<div>Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.
Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?
Come onboard and dedicate yourself to becoming #everydaybetter!
Take over a key role as a Vendor Performance Officer in the Customer Experience department, and be a part of this exciting adventure of never-ending growth and success. 
What we expect from you:<ul><li>
Manage daily operations across multiple teams ensuring smooth and efficient performance</li><li>
Provide immediate on-the-floor support to agents and the operations team for resolving customer inquiries quickly and effectively</li><li>
Monitor team performance, ensuring consistent achievement of service quality targets</li><li>
Collaborate with training teams to address skill gaps and lead ongoing coaching and staff development</li><li>
Act as the point of contact for escalated issues and ensure swift and professional resolutions</li><li>
Motivate and engage team members by fostering a positive environment and recognizing achievements</li><li>
Analyze performance data to identify areas for improvement and implement process enhancements</li><li>
Work closely with cross-functional teams to align operational goals and improve customer service initiatives</li><li>
Optimize real-time customer experiences by ensuring prompt handling of issues</li><li>
Collaborate with vendor teams to ensure seamless coordination and operational efficiency</li></ul> 
What we are looking for:<ul><li>
Bachelor's degree or equivalent experience in operations, business management, or a related field</li><li>
3-5 years of experience managing operations or customer service teams, ideally in a fast-paced environment</li><li>
Strong leadership skills with a proven ability to manage multiple teams</li><li>
Experience with customer service tools and technologies (e.g., CRM systems)</li><li>
Excellent problem-solving and decision-making skills, especially in real-time situations</li><li>
Strong communication skills with the ability to work across teams and departments</li><li>
Ability to work under pressure and adapt to shifting priorities and workloads</li><li>
Experience working with vendor teams is a plus</li><li>
High emotional intelligence with a strong ability to motivate and engage team members</li></ul> 
PERKS OF BEING A PART of JUSTLIFE
Nothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace! And, we offer you benefits like: 
We care about you<ul><li>
One-day extra vacation on your birthday with our JustHoliday!</li><li>
Free Justlife credits so you can enjoy our own services.</li><li>
Work reality escapes opportunities through team-building games, challenges, and many more activities.</li></ul> 
 
We improve you<ul><li>
Working with a great team and entrepreneurial spirit.</li><li>
Continuous learning with mentorship, coaching, on-the-job, and internal-external training.</li><li>
Never-ending growth and fast career development and internal career opportunities.</li><li>
A fair and objective Performance Management System.</li></ul> 
We recognize you<ul><li>
Ignition of the hero in you through our &lsquo;&rsquo;JustHeroes&rsquo;&rsquo; Reward and Recognition Program.</li><li>
Availability of company discounts and gift vouchers.</li><li>
A bonus for every successful Employee Referral.</li></ul>
ABOUT US
At Justlife, we envision a life without any chores that keep you from doing what you really want to.
Justlife is the region&rsquo;s leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform.
We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer&rsquo;s needs at home across the GCC. We now offer home cleaning, salon &amp; spa at home, healthcare at home, maintenance &amp; repairs, upholstery cleaning, pest control &amp; disinfection, moving and packing, and car cleaning, and many more.
We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first.
We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.
Join the tribe and let&rsquo;s become #everydaybetter, together!
u4TcPRwAjV</div>

Vendor Performance Officer

<div>Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.
Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?
Come onboard and dedicate yourself to becoming #everydaybetter!
Take over a key role as an Account Manager (Home Cleaning) in the Business Development department, and be a part of this exciting adventure of never-ending growth and success. 
What we expect from you:<ul><li>
Play a key role in acquiring and engaging the right set of partners on our portal and maintain partnership, operate as a single point of contact for all service providers</li><li>
Search effectively for prospective clients and convert sales leads into potential clients</li><li>
Analyse daily partner and vertical performance and make sure that the quality is maintained</li><li>
Regularly meet with the service providers/partner to review satisfaction, address feedback, and ensure the platform meets or exceeds expectations</li><li>
Achieve short and long-term sales goals, ensuring the right processes are in place</li><li>
Inform and educate partners for new process implementation and follow up on such to ensure proper execution</li><li>
Identify opportunities to grow existing clients and to take necessary measures to close the deals</li><li>
Provide regular reports on sales activities, revenue performance, and client feedback to senior management and service providers/partners</li><li>
Monitor account performance, track key metrics (such as service usage, renewals, and churn rates), and identify opportunities for growth</li><li>
Coordinate with cross functional departments to assist partners with their day-to-day queries</li><li>
Be responsible for a vertical performance including owning demand and revenue number</li><li>
Be the quality custodian of a vertical ensuring superlative customer experience</li><li>
Take ownership of Justlife&rsquo;s growth, find creative new solutions and follow through with them to delight users and boost partners&rsquo; performance</li></ul> 
What we are looking for:<ul><li>
Bachelor's degree from an accredited university</li><li>
3 to 4 years of related account management experience</li><li>
Proven experience in negotiating, reviewing, and managing client and service provider requirements; contracts; policies, and procedures</li><li>
Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working with a fast-paced workplace</li><li>
Ability to take initiative in a constantly changing work environment and to adapt to a fast &amp; dynamic mindset</li><li>
Data-driven decision-making mentality and sound business judgment through analytical thinking</li><li>
Being proactive, innovative, creative, and able to think outside the box</li></ul> 
PERKS OF BEING A PART of JUSTLIFE
Nothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace! And, we offer you benefits like: 
We care about you<ul><li>
One-day extra vacation on your birthday with our JustHoliday!</li><li>
Free Justlife credits so you can enjoy our own services.</li><li>
Work reality escapes opportunities through team-building games, challenges, and many more activities.</li></ul> 
 
We improve you<ul><li>
Working with a great team and entrepreneurial spirit.</li><li>
Continuous learning with mentorship, coaching, on-the-job, and internal-external training.</li><li>
Never-ending growth and fast career development and internal career opportunities.</li><li>
A fair and objective Performance Management System.</li></ul> 
We recognize you<ul><li>
Ignition of the hero in you through our &lsquo;&rsquo;JustHeroes&rsquo;&rsquo; Reward and Recognition Program.</li><li>
Availability of company discounts and gift vouchers.</li><li>
A bonus for every successful Employee Referral.</li></ul>
ABOUT US
At Justlife, we envision a life without any chores that keep you from doing what you really want to.
Justlife is the region&rsquo;s leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform.
We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer&rsquo;s needs at home across the GCC. We now offer home cleaning, salon &amp; spa at home, healthcare at home, maintenance &amp; repairs, upholstery cleaning, pest control &amp; disinfection, moving and packing, and car cleaning, and many more.
We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first.
We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.
Join the tribe and let&rsquo;s become #everydaybetter, together!
GreCNvRikR</div>

Account Manager

Join JUSTLIFE and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

JUSTLIFE

ABOUT_COMPANY

Vendor Performance Officer

Account Manager