Qureos Mentor

Kaizen Asset Management Services

<div>KAIZEN Asset Management Services, a leading property management firm in Dubai, is seeking a dedicated and skilled Tenant Relations Executive to join our dynamic team.
In this role, you will be instrumental in enhancing the tenant experience and building lasting relationships between our tenants and property management. The ideal candidate will possess strong communication skills, a keen sense for customer service, and the ability to address tenant needs effectively. As the Tenant Relations Executive, you will help ensure that tenants feel valued and supported throughout their residency.
This role is based at the front desk reception and manages responsibilities for both leasing and property management.
Key Responsibilities
Leasing &amp; Tenancy Management<ul>
<li>
Manage the entire administrative process for new leases and renewals.</li>
<li>Conduct site visits.</li>
<li>Handle lease registration with DIFC RORP for new leases and renewals.</li>
<li>Issue breach notices to defaulting tenants.</li>
</ul>
Financial Administration<ul>
<li>
Issue invoices for new leases and renewals.</li>
<li>Oversee the collection of payments for new and renewal leases (receivables).</li>
<li>Manage coffee card payment collections.</li>
</ul>
Compliance &amp; Documentation<ul><li>
Resolve issues related to DIFC RORP or RERA as they arise.</li><li>
Perform Know Your Customer (KYC) checks for clients.</li></ul><ul>
<li>Update and maintain required documents for KYC, trade licenses, passport copies, etc..</li>
<li>Prepare all documentation for NOCs, memos, cheque retrievals, and other related tasks.</li>
<li>Generate reports for parking, leases, and other system-related data.</li>
</ul>
Tenant &amp; Facility Services<ul>
<li>
Manage meeting room bookings.</li>
<li>Issue new access cards and provide fingerprint access.</li>
<li>Manage new parking allocations and oversee car parking spaces.</li>
</ul><h3 class="jobSectionHeader">
Required Skills &amp; Qualifications</h3><ul>
<li>System Proficiency: Must be proficient and have experience with the Equitativa system.</li>
<li>Work Environment: Must demonstrate the ability to adapt quickly to a high-volume, fast-paced work environment.</li>
<li>Customer Service: Possess strong communication skills and a keen sense for customer service.</li>
<li>Problem-Solving: Proven ability to address tenant needs effectively.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in Business Administration, Hospitality Management, or related field</li>
<li>Experience in customer service or tenant relations, preferably in property management</li>
<li>Excellent communication and interpersonal skills</li>
<li>Professionalism and empathy in handling difficult situations</li>
<li>Strong organizational skills with attention to detail</li>
<li>Proficient in property management software and Microsoft Office Suite</li>
<li>Able to work independently and collaboratively in a team</li>
<li>Strong problem-solving skills with a customer-oriented mindset</li>
<li>Familiarity with residential leasing processes is a plus</li>
<li>Valid UAE driver's license and reliable transportation</li>
</ul>
Benefits<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Opportunities for career advancement and professional development.</li>
<li>Supportive and dynamic work environment.</li></ul></div>

Tenant Relations Executive

<div>KAIZEN Asset Management Services is a leading property management firm in Dubai, is seeking a dedicated and experienced Property Manager to join our team. At Kaizen, we are committed to providing outstanding residential and commercial properties that exceed expectations in terms of design, quality, and sustainability.
As a Property Manager, you will be responsible for overseeing all aspects of our property portfolio, ensuring that our buildings are well-maintained, tenants are satisfied, and rental income is maximized. Your attention to detail, strong leadership skills, and ability to effectively communicate with tenants, vendors, and team members will be crucial to your success in this role.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Supervise all operations related to the management of our properties, including maintenance, leasing, budgeting, and tenant relations.</li>
<li>Develop and implement property management plans to achieve and maintain high occupancy rates and tenant satisfaction.</li>
<li>Oversee the leasing process, including marketing available units, screening prospective tenants, and negotiating lease agreements.</li>
<li>Maintain a thorough understanding of local market conditions and rental trends to inform pricing and marketing strategies.</li>
<li>Ensure that all properties meet compliance standards and adhere to local regulations and laws.</li>
<li>Manage vendor relationships, negotiate service contracts, and oversee maintenance and repair projects.</li>
<li>Handle tenant inquiries, complaints, and maintenance requests in a professional and timely manner.</li>
<li>Monitor and analyze financial performance, prepare monthly financial reports, and develop annual property budgets.</li>
<li>Stay updated on industry trends, best practices, and new technologies to drive continuous improvement in property management practices.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Business Administration, Real Estate, or a related field.</li>
<li>Proven experience in property management, preferably in residential and commercial properties.</li>
<li>Strong knowledge of property management principles, local regulations, and landlord-tenant laws.</li>
<li>Excellent communication and interpersonal skills, with the ability to build strong relationships with tenants, vendors, and team members.</li>
<li>Effective leadership abilities with the aptitude to manage a team of maintenance and administrative staff.</li>
<li>Detail-oriented with exceptional organizational and multitasking skills.</li>
<li>Proficient in using property management software and Microsoft Office Suite.</li>
<li>Experience in budgeting and financial analysis.</li>
<li>Valid UAE driver's license and reliable transportation.</li></ul></div>

Property Manager

<div>KAIZEN Asset Management Services is a leading property management firm in Dubai, committed to excellence and innovation in the real estate sector. We are seeking a proactive and detail-oriented Property Marketing Associate to join our marketing team. The ideal candidate will play a key role in supporting marketing initiatives to promote our services and strengthen our brand presence.
This role involves managing property listings, executing marketing campaigns, coordinating vendor activities, and analyzing campaign performance to drive marketing objectives. The Property Marketing Associate ensures that all property listings are accurate, visually compelling, compliant with RERA and developer guidelines, and contribute to overall marketing effectiveness.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Manage and update property listings across platforms such as Property Finder, Bayut, and Dubizzle, ensuring accuracy in pricing, photos, and property details.
</li><li>Monitor portal budgets, featured listings, and product usage to optimize visibility and ROI.
</li><li>Prepare weekly reports on listing performance, including conversions and quality scores.
</li><li>Coordinate with marketing vendors for creatives, photography, and campaign materials; track invoices and payments in collaboration with Finance.
</li><li>Maintain and update the listing master sheet, ensuring all portal links and property details are current.
</li><li>Manage developer registrations and required documentation for property sales and project listings.
</li><li>Support CRM lead tracking, reporting, and collaboration between sales and marketing teams.
</li><li>Ensure all listings comply with RERA, DLD, and developer regulations.
</li><li>Provide internal support for agent onboarding, CRM training, and ad hoc marketing requests.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Marketing, Communications, Business, Real Estate, or a related field.
</li><li>2&ndash;5 years of experience in marketing, preferably within the real estate sector.
</li><li>Hands-on experience with property portals such as Property Finder, Bayut, and Dubizzle.
</li><li>Strong understanding of digital marketing strategies, social media management, and content creation.
</li><li>Proficient in CRM systems (e.g., Zoho) and Excel/Google Sheets.
</li><li>Familiarity with design tools (Canva, Adobe Creative Suite) and email marketing platforms is a plus.
</li><li>Knowledge of SEO and web analytics tools (e.g., Google Analytics) is advantageous.
</li><li>Excellent written and verbal communication skills.
</li><li>Detail-oriented, organized, proactive, and able to work independently or collaboratively.
</li><li>Creative mindset with a willingness to contribute innovative ideas.</li></ul></div>

Property Marketing Associate

<div><h3 class="jobSectionHeader">About the Role</h3>
The Director of Talent and Employee Experience will be pivotal in shaping Kaizen&rsquo;s talent strategy and employee engagement initiatives, fostering a workplace culture that attracts, retains, and develops top talent. This role calls for innovative thinking and a data-driven approach to optimize the overall employee experience from recruitment through to engagement and retention.
Your primary responsibilities will include designing and implementing comprehensive talent management programs, enhancing diversity and inclusion strategies, and establishing feedback mechanisms to ensure employee insights inform business practices. As a strategic partner to the executive team, you will play a significant role in aligning talent management with Kaizen&rsquo;s business objectives.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Develop and execute a holistic talent strategy that encompasses recruitment, onboarding, performance management, and career development.</li>
<li>Foster a culture that embraces diversity, equity, and inclusion, and drive initiatives to enhance employee engagement and satisfaction.</li>
<li>Conduct regular employee engagement surveys and establish feedback loops to implement actionable improvements.</li>
<li>Collaborate with department leaders to identify talent needs and workforce planning, ensuring alignment with the organization&rsquo;s strategic goals.</li>
<li>Lead the design and implementation of training and development programs that promote continuous learning and professional growth.</li>
<li>Monitor and analyze talent metrics to inform strategy and report on the effectiveness of talent initiatives.</li>
<li>Serve as a trusted advisor to leadership on all aspects of talent management and employee relations.</li>
<li>Champion a positive employee experience, ensuring that all touchpoints throughout the employee lifecycle are strategically designed and executed.</li>
</ul>Requirements<h3 class="jobSectionHeader">
Key skills &amp; Qualifications:</h3><ul>
<li>Educational Background: Bachelor&rsquo;s degree in Human Resources, Organizational Development, Business Administration, or a related field; Master&rsquo;s degree is preferred.</li>
<li>Experience: Minimum of 10-15 years of progressive HR experience with a focus on talent management, employee experience, and organizational development.</li>
<li>Leadership Skills: Proven ability to lead and manage cross-functional teams, demonstrating strong project management and strategic planning capabilities.</li>
<li>Analytical Skills: Strong analytical skills with the ability to use data to drive decision-making and measure the impact of talent initiatives.</li>
<li>Cultural Sensitivity: Deep understanding of cultural dynamics within the UAE/GCC region, with the ability to implement initiatives that resonate across diverse workforces.</li>
<li>Communication Skills: Excellent verbal and written communication skills, with the ability to influence and engage employees at all levels.</li>
<li>Change Management: Experience in leading organization change initiatives successfully.</li>
<li>Tech-savvy: Familiarity with HR technology platforms, and experience utilizing data analytics tools for employee engagement optimization.</li></ul></div>

Director of Talent and Employee Experience

Join Kaizen Asset Management Services and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kaizen Asset Management Services

ABOUT_COMPANY

Tenant Relations Executive

Property Manager

Property Marketing Associate

Director of Talent and Employee Experience