Qureos Mentor

Kamath Ourtimes Ice Creams Pvt Ltd (Natural Ice Creams)

Role &amp; responsibilities<ul><li>Oversee and continuously optimize store performance indicators such as product visibility, inventory accuracy, delivery serviceability and checkout usability to ensure a seamless and user-friendly online shopping experience.</li><li>Collaborate with supply chain and warehouse teams to minimize out-of-stock issues and maintain high levels of item availability and order fulfilment accuracy.</li><li>Manage and update food product listings, including high-quality images, engaging and SEO-optimized descriptions, nutritional information and pricing across e-commerce platforms.</li><li>Ensure alignment of product content with brand guidelines and compliance with platform requirements.</li><li>Liaise closely with the CRM and Customer Support teams to resolve escalations, address queries and implement proactive measures for improving customer satisfaction and retention.</li><li>Track and analyse key e-commerce KPIs, including conversion rates, traffic sources, bounce rates, sales velocity, cart abandonment and customer lifetime value.</li><li>Partner with Marketing, Digital Innovation, CRM and Operations teams to execute coordinated campaigns, promotions and strategic initiatives.</li><li>Analyse sales data, customer buying patterns, category trends and competitor activity to identify opportunities for product optimization, bundling, pricing strategy and channel growth.</li></ul>Qualification &amp; Experience<ul><li>Graduate, a degree in E-commerce, Marketing or Hotel Management is preferred ; MBA preferred.</li><li>Strong ability to analyse data and make informed decisions.</li><li>Excellent verbal and written communication skills.</li><li>Commitment to providing excellent customer service.</li></ul>Job Types: Full-time, Permanent, FresherPay: ₹400,000.00 - ₹600,000.00 per yearBenefits:<ul><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

E-Commerce Specialist

Join Kamath Ourtimes Ice Creams Pvt Ltd (Natural Ice Creams) and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kamath Ourtimes Ice Creams Pvt Ltd (Natural Ice Creams)

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E-Commerce Specialist