Qureos Mentor

Kapitus

<div><div><div>Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information.
</div>
<div>Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process.
</div>
<div>Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email recruiting@kapitus.com</div></div> 
The Service Manager is responsible for overseeing and driving all Incident Management, Change Management, and Release Management activities across the organization. This role ensures stable, predictable IT operations by owning major incidents, coordinating cross-functional response, managing the change control process, and ensuring proper governance of configuration items (CIs) through the CMDB.

The Service Manager acts as the central point of coordination for restoring service during outages, preventing recurrence, ensuring controlled deployments, and maintaining service quality across all IT teams. As Kapitus's technology landscape and operational requirements evolve, the candidate will be expected to assume additional responsibilities and perform related duties as needed to support business objectives.

What you will do:

Incident Management
<ul>
<li>Own and run the end-to-end Incident Management process.</li>
<li>Lead and coordinate all P1/P2 Major Incidents, from detection to resolution.</li>
<li>Facilitate rapid troubleshooting with Infra, DevOps, Security, Networking, and Application teams.</li>
<li>Serve as the primary communication lead during incidents &mdash; providing timely updates to executives, stakeholders, and end users.</li>
<li>Ensure root cause analysis (RCA) is conducted for all major incidents and track corrective actions.</li>
<li>Identify incident trends and drive long-term prevention activities.</li>
</ul>
Change Management
<ul>
<li>Own the Change Management process, governing all infrastructure, cloud, application, and configuration changes.</li>
<li>Review, assess, and approve changes (standard, normal, emergency).</li>
<li>Chair the Change Advisory Board (CAB) meetings.</li>
<li>Ensure proper risk assessment, testing evidence, backout plans, and scheduling alignment.</li>
<li>Maintain change calendar and enforce compliance with organizational standards.</li>
</ul>
Release Management
<ul>
<li>Coordinate and manage software releases, infrastructure rollouts, patch cycles, and deployments.</li>
<li>Work closely with DevOps, Engineering, and QA to ensure release readiness.</li>
<li>Ensure release documentation, approvals, and post-release validation are completed.</li>
<li>Track release performance, success rate, and deployment-related incidents.</li>
</ul>
Configuration Management (CMDB)
<ul>
<li>Oversee the accuracy and integrity of the Configuration Management Database (CMDB).</li>
<li>Ensure all assets, dependencies, and CIs are properly tracked and maintained.</li>
<li>Drive CMDB data quality initiatives, audits, and reconciliation.</li>
</ul>
Process Improvement &amp; Governance
<ul>
<li>Continuously improve ITSM processes using ITIL best practices.</li>
<li>Establish KPIs and dashboards for incidents, changes, and releases.</li>
<li>Conduct training and ensure IT teams follow defined workflows.</li>
<li>Develop and maintain IT operational policies and procedures.</li>
</ul>
What we're looking for:
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).</li>
<li>8&ndash;10+ years of experience in IT Service Management, including incident and change management.</li>
<li>Strong understanding of ITIL practices, including Incident, Change, Problem, Release, and Configuration Management.</li>
<li>Experience running major incidents in a fast-paced environment.</li>
<li>Hands-on experience with ITSM tools (ServiceNow, Jira Service Management, etc.).</li>
<li>Familiarity with AWS, cloud services, CI/CD, DevOps, and infrastructure technologies.</li>
<li>Excellent leadership under pressure &mdash; calm, structured, decisive.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Outstanding communication skills &mdash; written, verbal, and executive reporting.</li>
<li>Ability to prioritize in a high-stakes, dynamic environment.</li>
<li>Customer-focused mindset with operational excellence.</li>
</ul>
Preferred:
<ul>
<li>ITIL v4 Foundation or higher certification.</li>
<li>Experience with cloud-native and SaaS environments.</li>
<li>Strong communication skills and executive presence during critical incidents.</li>
<li>Ability to drive cross-team alignment and influence decisions.</li>
</ul>
Kapitus Total Rewards Package Includes:
<ul>
<li>Competitive Base Salary Range of $117,800-$189,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience.</li>
<li>Annual Incentive Compensation Eligibility &ndash; Up to 10% annually</li>
<li>Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.</li>
<li>100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.</li>
<li>Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.</li>
<li>Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.</li>
<li>LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:</li>
</ul><ul><li><ul><li>Pet and car insurance discounts.</li>
<li>Financial services such as LegalShield.</li>
<li>Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.</li>
</ul></li><li>Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.</li>
<li>Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.</li>
<li>Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.</li>
<li>Paid Time Off: Employees enjoy 120 Hours of Paid Time Off and can rollover up to 40 Hours to the following year, in addition employees receive 56 hours of Sick Time annually. Unused sick time does not expire; instead, it accumulates in a special accrual bank that never expires and can be utilized for FMLA needs or other approved leaves.</li>
<li>Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.</li></ul> 


About Kapitus:

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed.
We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work.
We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth.
Company Mission:

At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.</div>

Service Manager

<div><div><div>Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information.
</div>
<div>Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process.
</div>
<div>Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email recruiting@kapitus.com</div></div> 
The Financial Planning &amp; Analysis (FP&amp;A) team, part of the broader Strategy &amp; Finance function, is responsible for engaging business leaders to drive short- and long-term budgeting, forecasting, and financial reporting. Reporting to the VP of Strategic Finance, the Director, FP&amp;A will own the FP&amp;A function end-to-end, with a primary focus on designing and scaling processes, implementing modern planning tools (such as Anaplan), and building a high-performing team that operates with public-company rigor in a PE-backed private-company environment.

You will be accountable for our company-wide planning cadence, forecasting methodologies, and management reporting framework, ensuring they are robust enough to support a complex financial services business that is &quot;public ready.&quot; You will partner closely with senior executives across the organization to drive operating leverage, optimize unit economics, and proactively identify financial and operational risks and opportunities. The ideal candidate brings financial services experience and has helped build or transform FP&amp;A at a high-growth and/or public company, including exposure to public-company&ndash;style processes, controls, and reporting expectations. 


What you will do:

People &amp; Team Leadership
<ul>
<li>Lead, mentor, and develop a small but impactful FP&amp;A team, providing consistent feedback, career development guidance, and performance management</li>
<li>Define and communicate the vision, mandate, and operating model for FP&amp;A in a &quot;public ready&quot; environment, including how the team partners with Strategy, Accounting, Treasury, and business leaders</li>
<li>Set and enforce high standards for analytical rigor, data integrity, timeliness, and clarity across all FP&amp;A outputs</li>
<li>Promote a culture of accountability, creative problem-solving, and cross-functional collaboration within the Strategic Finance team</li>
<li>Inspire and create a motivating environment through coaching, mentoring, and enablement</li>
<li>Provide opportunities to participate in both formal and informal developmental activities</li>
<li>Working with senior leaders and department head, set expectations for all team members and hold employees accountable for results</li>
<li>Lead hiring, performance management, compensation, and evaluation of team members</li>
<li>Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs</li>
</ul>
Process &amp; Financial Oversight
<ul>
<li>Own the end-to-end financial planning calendar, including the annual operating plan (AOP), long-range plan (LRP), quarterly reforecasts, and monthly outlooks</li>
<li>Design and implement scalable, repeatable FP&amp;A processes that mirror public-company discipline (e.g., structured monthly close and reporting cycles, standardized packages, clear calendar and expectations)</li>
<li>Lead the evaluation, selection, implementation, and ongoing governance of planning and reporting tools, with a particular emphasis on Anaplan or similar enterprise planning platforms
<ul><li>Additionally, lead the evaluation of ways to integrate AI tools to augment variance analyses, commentary generation, and set reporting</li>
</ul></li><li>Standardize KPIs, dashboards, and reporting packages used across the business, ensuring consistency between internal management reporting and external-facing metrics (where applicable)</li>
<li>Build and refine forecasting methodologies (e.g., driver-based, cohort, portfolio/credit, and revenue models) appropriate for a high-growth financial services company</li>
</ul>
Financial Analysis &amp; Executive Communication
<ul>
<li>Oversee company-wide budgeting and forecasting processes to ensure they are accurate, timely, and aligned with strategic and financial objectives</li>
<li>Develop and continuously improve executive-ready reporting for senior leadership and the Board, including monthly and quarterly business reviews and deep dives</li>
<li>Lead the creation of robust scenario analysis and sensitivity models to support strategic decisions (e.g., growth investments, pricing changes, risk appetite, capital allocation, and funding strategies)</li>
<li>Translate company-level goals into detailed financial targets and KPIs by business unit, product, and function, and ensure clear accountability for performance against plan</li>
<li>Support audit, due diligence, and external stakeholder requests (e.g., lenders, rating agencies, or potential investors) with the level of quality and control expected of a public company, while the company remains private</li>
<li>Design and maintain planning and reporting that capture the nuances of financial services products, including revenue recognition, loss/credit dynamics, funding costs, liquidity, and capital efficiency</li>
<li>Drive continuous improvement in unit economics and operating leverage, identifying and executing on levers for margin expansion and expense optimization</li>
<li>Contribute to strategic initiatives including new product launches, geographic or segment expansion, and potential M&amp;A or strategic partnerships, by owning the financial modeling and performance outlooks</li>
<li>Additional responsibilities as requested by management.</li></ul> 


What we're looking for:
<ul>
<li>Bachelor's Degree required; MBA or advanced finance certification (e.g., CFA or FPAC) preferred</li>
<li>8&ndash;10+ years of progressive experience in FP&amp;A, corporate finance, investment banking, and/or management consulting, with a substantial portion in financial services (required)</li>
<li>Demonstrated experience building, scaling, or transforming FP&amp;A capabilities at a high-growth and/or public company, ideally including:
<ul><li>Ownership of budgeting, forecasting, and management reporting processes</li>
<li>Exposure to public-company&ndash;style controls, calendar discipline, and Board/Executive reporting</li>
</ul></li><li>Proven track record of owning and improving core FP&amp;A processes in a way that makes a private company effectively &quot;public ready&quot; (e.g., governance, documentation, auditability, repeatability)</li>
<li>Hands-on experience implementing and/or administering modern planning tools, preferably Anaplan, including model design and integration with ERP/GL and data platforms</li>
<li>Demonstrated experience leveraging AI and machine learning tools to enhance FP&amp;A capabilities, including but not limited to forecasting accuracy, anomaly detection, scenario modeling, and the automation of routine analytical tasks. A strong desire to continue developing these skills and driving AI adoption across the finance function is required</li>
<li>Expert-level financial modeling and analytical skills, with the ability to both build and review complex models (revenue, expense, cohort, portfolio/credit, and cash flow)</li>
<li>Exceptional communication skills and executive presence, with a demonstrated ability to influence senior stakeholders and simplify complex concepts for non-finance audiences</li>
<li>Strong leadership skills with a successful track record of building, developing, and retaining high-performing FP&amp;A teams</li>
<li>High degree of organization, attention to detail, and ownership in a fast-paced, evolving environment</li></ul> 


Kapitus Total Rewards Package Includes:
<ul>
<li>Competitive Base Salary Range of $121,700-$195,300. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience.</li>
</ul><ul><li>Annual Incentive Compensation Eligibility &ndash; Up to 15% annually</li>
<li>Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.</li>
<li>100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.</li>
<li>Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.</li>
<li>Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.</li>
<li>LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:</li>
<li><ul><li>Pet and car insurance discounts.</li>
<li>Financial services such as LegalShield.</li>
<li>Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.</li>
</ul></li><li>Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.</li>
<li>Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.</li>
<li>Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.</li>
<li>Paid Time Off and Sick Time</li>
<li>Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.</li></ul> 


About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth.

Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.</div>

Director, FP&A

<div><div><div>Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information.
</div>
<div>Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process.
</div>
<div>Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email recruiting@kapitus.com</div></div> 
Kapitus is seeking an Accounts Payable Specialist to join our growing accounting team! This role requires a detailed and organized individual with the ability to manage several accounting and administrative projects simultaneously. The ideal candidate must be able to balance delivering exceptional performance in a fun, energetic and collaborative environment. 


What you will do:
<ul>
<li>Manage the entire Accounts Payable function (coding, processing, reporting) through an electronic bill paying system on a weekly basis</li>
<li>Record &amp; review all invoices for appropriate documentation and approval prior to payment</li>
<li>Prepare wire transfers through online banking portals on a weekly basis</li>
<li>Review and process credit card bills/expense reports</li>
<li>Daily cash recoding in accounting general ledger</li>
<li>Reconcile cash accounts to bank statements</li>
<li>Prepare analysis of cash receipts and disbursements</li>
<li>Assist with preparation of cash forecasts, based on historical trends</li>
<li>Prepare of Form 1099s for issuance to vendors (MISC and NEC)</li>
<li>Assist with &quot;ad-hoc&quot; and special projects, as needed</li>
<li>Maintain electronic vendor file documentation accurately and thoroughly</li>
<li>Provide support to other team members for the monthly close</li></ul> 


What we're looking for:
<ul>
<li>Bachelor's degree (Accounting or Finance majors preferred)</li>
<li>Minimum three years prior experience with accounts payable or bookkeeping required</li>
<li>Excellent computer skills required (Intermediate skills in Microsoft Excel is a plus)</li>
<li>Familiarity with electronic bill paying systems preferred (Experience with Mineraltree is a plus)</li>
<li>Familiarity with accounting software preferred (Experience with Sage Intacct is a plus)</li>
<li>Strong verbal and written communication skills expected</li>
<li>Must be very hands-on; well organized; heightened attention to detail; highly organized and efficient; and able to manage multiple tasks concurrently</li>
<li>Self-motivated and reliable individual with excellent analytical and interpersonal skills</li>
<li>Ability to process large volume of transactions with accuracy</li>
<li>Prior experience in the financial services sector is a plus, but not a requirement</li></ul> 


Kapitus Total Rewards Package Includes:
<ul>
<li>Competitive Base Salary Range of $48,400 &ndash; $77,700 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience.</li>
<li>Annual Incentive Compensation Eligibility &ndash; Up to 10% annually</li>
<li>Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.</li>
<li>100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.</li>
<li>Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.</li>
<li>Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.</li>
<li>LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:</li>
</ul><ul><li><ul><li>Pet and car insurance discounts.</li>
<li>Financial services such as LegalShield.</li>
<li>Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.</li>
</ul></li><li>Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.</li>
<li>Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.</li>
<li>Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.</li>
<li>Paid Time Off and Sick Time</li>
<li>Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.</li></ul> 


About Kapitus:

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. 


Company Mission:

At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.</div>

Accounts Payable Specialist

Join Kapitus and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kapitus

About Company

Service Manager

Director, FP&A

Accounts Payable Specialist