Qureos Mentor

Kaspersky

<div>
 
 Kaspersky is seeking a Customer Support Intern to join our Saudi Arabia team. This role presents a remarkable opportunity for individuals with a passion for cybersecurity, desiring to learn, grow, and contribute to our customer support operations. Fluency in Arabic is essential for this role.
 
 
 
 
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
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 Manage Premium Support Contracts - Transferring data between systems and dispatching PDF files to end-users
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 Prepare a variety of reports to assist the customer support team in their operations
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 Attend team meetings, actively participate, and maintain precise meeting minutes
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 Contribute to knowledge management efforts, assist in maintaining and updating the internal knowledge base and documentation
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 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
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 Fluent in Arabic and English
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 Currently enrolled in or recently graduated from a related degree program (Information Technology, Computer Science, or related field)
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 Excellent verbal and written communication skills
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 Ability to work in a fast-paced, team-oriented environment
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 Strong problem-solving skills and attention to detail
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 Familiarity with Kaspersky products is a plus
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 </ul>
 
 
 
 
 
 
 
 
 Skills:
 
 
 
 
 
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 Proficiency in MS Office Suite
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 Understanding of basic computer troubleshooting
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 Ability to manage multiple tasks and priorities
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 </ul>
 
 
 
 
 
 
 
 
 Personal Attributes:
 
 
 
 
 
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 Customer-focused and service-oriented
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 Proactive and willing to take initiative
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 High level of integrity, confidentiality, and accountability
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 Open to feedback and continuous learning
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 </ul>
 
 
 
 
 
 
 
 As a Kaspersky intern, you'll gain practical experience and network in the professional world of cybersecurity. We eagerly anticipate welcoming you to our team.
 
</div>

Customer Support Intern

<div>
 
 
 Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.
 
 
 
 
 We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.
 
 
 
 
 
 
 
 Today our team has more than 5 500 top level experts, all of them regular people with their own talents and hobbies.
 
 
 
 
 Together we protect the world from cyber threats.
 
 
 
 
 
 
 
 Join us to become part of an exceptional team, while remaining yourself and using your skills to keep us growing and evolving.
 
 
 
 
 
 
 We are now searching for a
 
 Key Account Manager.
 
 This key role carries the responsibility for developing, overseeing and executing our enterprise sales. And this is an absolutely key role in developing and maintaining our long-term business relationships with our customers.
 
 
 
 
 
 
 
 
 
 Main Responsibilities:
 
 
 
 
 
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 Achieve quarterly and annual set targets from the Enterprise on territory from NAL (Named Accounts List);
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 Establish and maintain executive level relationships to create a qualified pipeline and drive revenue;
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 Develop contacts with customers into leads and work through the entire sales cycle;
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 Articulate the value of our product/service to a higher level within the customer organization;
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 Identify, develop and articulate a compelling value proposition to prospective customers in the large enterprise segment;
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 Position Kaspersky specialized services like cyber security training, threat intelligence services, Anti APT etc. to large enterprises;
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 Supply proposals and product information to prospects;
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 Funnel reporting and updates using Salesforce;
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 Work in close connection with Partner Account managers to ensure deal closure and full sales cycle support by the appropriate reseller or system integrator;
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 Independently drive the entire sales cycle for customer acquisition;
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 Stay updated with the competitive landscape and the latest trends in the security market;
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 Work as a trusted consultant for enterprise clients, to get Kaspersky products &amp; services empaneled as their preferred choice;
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 Lead the process of timely response to RFP&rsquo;s, along with partners &amp; colleagues;
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 Present the Kaspersky Portfolio of product &amp; services at field events such as conferences, seminars, etc;
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 Convey customer requirements to Product Management teams on a regular basis;
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 Co-ordinate with the Global Enterprise Sales Team.
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 </ul>
 
 
 
 
 
 Key Requirements:
 
 
 
 
 
 <ul>
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 Bachelor Degree in Marketing, Management, Business Administration or equivalent;
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 5+ years direct account management in IT Sales in handling large accounts;
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 Strong, documented track record of achievement against quota;
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 Should have past history of presentations to large corporates;
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 Current contacts / relationships at CxO level in large accounts;
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 10+ years&rsquo; experience in IT, 5+ years In Cybersecurity is an advantage;
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 Fluent English.
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 </ul>
</div>

Key Account Manager

Join Kaspersky and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kaspersky

ABOUT_COMPANY

Customer Support Intern

Key Account Manager