Qureos Mentor

Keller Logistics Group

<div>Position Summary
The Organizational Development Specialist plays a critical role in supporting Right People, Right Skills, Right Seats strategy. This role is responsible for designing and delivering programs that enhance workforce capabilities, build strong leadership pipelines, and foster a culture of continuous learning and engagement. Key responsibilities include developing and managing comprehensive training programs, administering the Learning Management System (LMS), leading the succession planning process&mdash;including the 9-box talent assessment&mdash;overseeing internship and trainee initiatives, and coordinating employee surveying and engagement activities.
Learning &amp; Development<ul><li>
Design, develop, and implement training programs that align with both organizational goals and employee development needs.</li><li>
Assess the learning needs of employees and recommend appropriate instructional methods, delivery formats, and technologies to optimize learning outcomes.</li><li>
Facilitate in-person and virtual training sessions aimed at building employee and leadership competencies.</li><li>
Work with business units to recommend the best format and delivery methods for technical training.</li><li>
Design and develop orientation programs that effectively allow new hires to feel welcome, safe and functional as they join Keller.</li><li>
Monitor participation in training programs, evaluate their effectiveness, and make continuous improvements based on feedback and business results.</li></ul>
Learning Management System (LMS) Administration<ul><li>
Oversee the management and maintenance of the company&rsquo;s LMS, including responsibilities such as user setup, course uploads, curriculum assignments, and ensuring data accuracy.</li><li>
Monitor compliance with training requirements and generate regular reports detailing participation, completion rates, and learning metrics.</li><li>
Provide support to employees and managers on LMS troubleshooting, access, and navigation issues.</li></ul>
Succession Planning &amp; Talent Development<ul><li>
Coordinate the annual succession planning process, utilizing the 9-box talent review to assess employee performance and potential.</li><li>
Work closely with HR leadership and business unit leaders to identify key roles and suitable successors, ensuring continuity of leadership and critical skills within the organization.</li><li>
Maintain and update talent profiles, readiness assessments, and individual development plans for high-potential employees.</li><li>
Support leadership development initiatives and create tools and resources to strengthen the internal talent pipeline.</li><li>
Track and report talent metrics to monitor bench strength and development progress.</li></ul>
Internship &amp; Early Career Programs<ul><li>
Design, coordinate, and manage internship and trainee programs to attract and cultivate emerging talent.</li><li>
Partner with universities and community organizations to strengthen early career pipelines.</li><li>
Provide onboarding, training, and mentoring support to interns and trainees.</li><li>
Assess program success and recommend enhancements to improve participant experience and retention.</li></ul>
Organizational Development Initiatives<ul><li>
Support change management efforts by providing communications, training, and engagement strategies.</li><li>
Partner with HR and department leaders to identify development needs and propose organizational solutions.</li><li>
Contribute to culture-building, employee engagement, and talent management initiatives throughout the organization.</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree in Human Resources, Organizational Development, Business, Psychology, or a related field, or equivalent practical experience.</li><li>
Three to five years of experience in organizational development, learning and development, or talent management.</li><li>
Experience administering a Learning Management System (LMS) such as ADP, Cornerstone, or similar platforms.</li><li>
Experience facilitating the 9-box succession planning process or similar talent review frameworks is preferred.</li><li>
Familiarity with employee engagement surveys or organizational assessments.</li><li>
Strong skills in facilitation, instructional design, and project management.</li><li>
Excellent communication, collaboration, and stakeholder management abilities.</li><li>
Proficiency with the Microsoft Office Suite and curriculum design tools (e.g. Articulate).</li></ul>
Skills and Competencies<ul><li>
Relationship Building</li><li>
Facilitation &amp; Presentation Skills</li><li>
Continuous Improvement Mindset</li><li>
Program &amp; System Management</li></ul></div>

Organizational Development Specialist

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Keller Logistics Group

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Organizational Development Specialist