Qureos Mentor

Kempinski Hotels

<div>
 
 
 Application Deadline:
 
 31 March 2026
 
 
 
 Department:
 
 Spa &amp; Recreation
 
 
 
 Location:
 
 Egypt - Safaga
 
 
 
 
 Description
 
 
 
 The Wellness Manager will lead the overall wellness and spa strategy of the hotel, ensuring an exceptional guest experience through innovative and personalized wellness journeys. This role oversees the daily operations of the health club, fitness facilities, and wellness activities, maintaining the highest standards of luxury service, hygiene, and safety in alignment with Kempinski brand expectations.
 
 
 
 Key Responsibilities
 
 
 
 
 Guest Experience &amp; Service Excellence
 
 <ul>
 <li>
 Ensure a 5-star guest journey across health club, fitness, and recreational wellness services.
 </li>
 <li>
 Oversee VIP guest personalization, service recovery, and satisfaction surveys.
 </li>
 <li>
 Maintain health club hygiene, privacy, and safety standards according to local regulations and corporate SOPs.
 
 </li>
 </ul>
 
 Operations &amp; Administration
 
 <ul>
 <li>
 Manage daily health club and wellness center operations, including scheduling, inventory, cost control, and preventive maintenance.
 </li>
 <li>
 Develop annual business plans, budgets, promotions, and revenue targets.
 
 </li>
 </ul>
 
 Team Leadership
 
 <ul>
 <li>
 Recruit, train, and coach wellness instructors, and attendants.
 </li>
 <li>
 Conduct regular performance reviews and ensure continuous professional development.
 </li>
 <li>
 Foster an engaging team culture that reflects Kempinski DNA values.
 
 </li>
 </ul>
 
 Program Development
 
 <ul>
 <li>
 Create innovative wellness retreats, and fitness activities aligned with current trends.
 </li>
 <li>
 Collaborate with Food &amp; Beverage, Rooms, and Marketing teams for holistic wellness experiences (nutrition, sleep, mindfulness).
 
 </li>
 </ul>
 
 Partnerships &amp; Brand Promotion
 
 <ul>
 <li>
 Lead marketing initiatives including social media content, seasonal promotions, and influencer collaborations.
 </li>
 <li>
 Build partnerships with medical, beauty, and wellness vendors for product enhancements and events.
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 <ul>
 <li>
 &ZeroWidthSpace;Minimum 3&ndash;5 years of experience in luxury spa or international five-star hotel.
 </li>
 <li>
 Excellent MS Office knowledge.
 </li>
 <li>
 Strong coaching skills, performance management, and conflict resolution.
 </li>
 <li>
 Pro-active hospitality skills including guest service skills.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 English - excellent oral and written skills.
 
 
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
</div>

Wellness Manager (Female Candidate)

<div>
 
 
 Department:
 
 Human Resources &amp; Training
 
 
 
 Location:
 
 Egypt - Safaga
 
 
 
 
 Description
 
 
 
 The Training &amp; Quality Manager is responsible for successfully onboarding, skill, and training the hotel
 
 team through well designed and operationally viable blended learning solutions and
 
 ensure that every corporate training initiative has been successfully implemented and
 
 each hotel employee is to developed in both skills and competencies to deliver a
 
 consistent beautiful performance that creates a signature differentiation for our brand in
 
 the luxury hotel segment,includes ensuring optimal communication between
 
 management, all administrative and operational departments. Quality assurance and
 
 enhancement according to Kempinski standards and hotel-specific standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Analyse training needs and training effectiveness.
 </li>
 <li>
 Plan, design and deliver training programmes.
 </li>
 <li>
 Devise a training marketing strategy, which is evident both at the back of house
 
 and reflected in campaigns or initiatives to address training topics/themes
 
 accordingly.
 </li>
 <li>
 Establish and foster relationships and partnerships with external suppliers,
 
 training providers, and legal and safety entities.
 </li>
 <li>
 Establish a training network according to Kempinski standards, including spending
 
 time in operations to foster this network.
 </li>
 <li>
 Coach and train managers and Departmental Trainers to improve departmental
 
 performance.
 </li>
 <li>
 Organise and supervise Kempinski DNA and brand immersion activities.
 </li>
 <li>
 Continuously seek and support new approaches, practices and processes to
 
 improve the efficiency of the training services offered.
 </li>
 <li>
 Train and develop Training team members.
 </li>
 <li>
 Identify potential training talent and propose &amp; foster Master Trainer candidates.
 </li>
 <li>
 In absence of a Training Coordinator, ensure that the responsibilities are fulfilled.
 </li>
 <li>
 Lead by example and promote Kempinski&rsquo;s core values.
 </li>
 <li>
 Promote and implement Kempinski Corporate Training policies and procedures.
 </li>
 </ul>
 Quality Management:
 <ul>
 <li>
 Daily processing of guest feedback on GSS, Review Pro, care/Compliment
 
 entries and direct correspondence in cooperation with all administrative and
 
 operational departments, including resubmission and ongoing guest
 
 correspondence.
 </li>
 <li>
 Implementation of individual quality measurements and guest surveys.
 </li>
 <li>
 Send daily updates about the current status of quality ranking on all channels
 
 internally.
 </li>
 <li>
 Analysis of the causes of guest dissatisfaction in cooperation with the
 
 responsible department managers.
 </li>
 <li>
 Implementation of improvement processes in cooperation with the responsible
 
 department managers.
 </li>
 <li>
 Implementation and sustainable continuation of Lobster Ops in cooperation with
 
 the training department.
 </li>
 <li>
 Establishment and maintenance of a sustainable quality management system,
 
 including statistical analysis and analysis with solutions.
 </li>
 <li>
 Implementation of a regular quality meeting structure with the creation,
 
 implementation and adherence to quality action plans.
 </li>
 <li>
 Creation and communication of a monthly quality snapshot for the 5th of a month
 
 - based on the measured results of:
 
 - GSS and Review Pro Feedback MTD &amp; YTD, Care statistics, naming the top 3
 
 weaknesses at the hotel level including measures, taking into account positive
 
 feedback on employees, communication and DNA stories.
 </li>
 <li>
 Significant promotion of the Care &amp; Compliment culture, exhorting deviations with the
 
 support of the Executive Committee where necessary.
 </li>
 <li>
 Participation in internal meetings, referring to the quality management.
 </li>
 <li>
 Accompanying and implementing all Kempinski Guest Experience initiatives.
 </li>
 <li>
 Form control of the local policy &amp; procedure structure as well as regular update management.
 </li>
 <li>
 Control the implementation of all Kempinski Policies, Procedures &amp; Standards with feedback to the Executive Committee.
 </li>
 <li>
 Creation of a guest intelligence program and control of execution.
 </li>
 <li>
 Daily hotel inspection to check quality standards in Front of House and Back of
 
 House areas.
 </li>
 <li>
 Regular quality checks in cooperation with Lobster Ops.
 </li>
 <li>
 Best practice exchange with other Kempinski hotels.
 </li>
 <li>
 Active participation in HOD and Direct Line Meeting.
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 <ul>
 <li>
 Bachelors or similar degree from an accredited college or university with major work in Tourism/Hotel Management or Education.
 </li>
 <li>
 One year in a similar position within a luxury brand.
 </li>
 <li>
 Ability to work and communicate in a multinational environment.
 </li>
 <li>
 Administration skills.
 </li>
 <li>
 Planning and organizational skills.
 </li>
 <li>
 Verbal and written communication skills.
 </li>
 <li>
 Presentation skills.
 </li>
 <li>
 Customer service skills.
 </li>
 <li>
 Budgeting experience.
 </li>
 <li>
 Team leadership skills.
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments, and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodations, superb cuisine, and unrivaled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility, and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambiance with the international standards of service and luxury that Kempinski guests have come to expect.
</div>

Training Manager (In charge of Quality)

<div>
 
 
 Application Deadline:
 
 31 January 2026
 
 
 
 Department:
 
 Hotel Management
 
 
 
 Location:
 
 Egypt - Cairo
 
 
 
 
 Description
 
 
 
 The Personal Assistant ensures the professional and smooth operation of the hotel executive office and represents the General Manager, the hotel and Kempinski at all times.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 
 OVERALL OBJECTIVES
 
 
 
 The job of
 
 Personal Assistant to General Manager
 
 is executed satisfactorily when:
 </li>
 <li>
 The Personal Assistant coordinates, organises, and channels all efforts through the General Manager&rsquo;s office to ensure well-organised communication and full support to the General Manager and other departments when necessary and applicable.
 </li>
 </ul>
 At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers&rsquo; daily activities.
 <ul>
 <li>
 Ensure smooth operations within the executive department.
 </li>
 <li>
 Daily organization of all incoming mail, calls, and tracing files.
 </li>
 <li>
 Strong support to the General Manager with all office administration.
 </li>
 <li>
 Project organization with guidance from the General Manager.
 </li>
 <li>
 Plan internal events and meetings.
 </li>
 <li>
 Evaluate guest questionnaires / supervise Customer Satisfaction Tool
 </li>
 <li>
 Act as an internal mediator between departments.
 </li>
 <li>
 Co-ordinate public relations issues and sales transactions.
 </li>
 <li>
 Plan and execute mailings.
 </li>
 <li>
 Complaint handling.
 </li>
 <li>
 Prepare and coordinate VIP arrivals etc.
 </li>
 <li>
 Communicate hotel philosophy and represent the hotel internally and externally.
 </li>
 <li>
 Organise travel arrangements for the General Manager.
 </li>
 <li>
 Participate in meetings, and prepare meeting minutes.
 </li>
 <li>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 
 EDUCATION :
 
 Higher College Education and/or High School Diploma, Hotel Apprenticeship.
 
 
 
 EXPERIENCE
 
 
 :
 
 2 years relevant experience as an Executive Secretary position or similar preferably from an international 5 star hotel
 
 
 
 INDIVIDUAL CHARACTERISTICS
 
 
 :
 
 To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
 <ul>
 <li>
 People oriented
 </li>
 <li>
 Passionate for European luxury
 </li>
 <li>
 Entrepreneurial
 </li>
 <li>
 Straightforward
 </li>
 <li>
 Stress management
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Excellent listening skills
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Role model behaviour
 </li>
 <li>
 Written skills &ndash; Skills to write General Manager&rsquo;s correspondence and reports
 </li>
 <li>
 Oral Skills
 </li>
 <li>
 Reading Skills
 </li>
 <li>
 Knowledge of hotel operations
 </li>
 <li>
 Ability to take sufficient notes at a meeting to prepare an accurate record of events
 </li>
 <li>
 Courteous
 </li>
 <li>
 Ability to project a positive and professional image
 </li>
 <li>
 Ability to work with minimal supervision
 </li>
 <li>
 Discreet and capable of dealing with high level of confidentiality
 </li>
 <li>
 Fluency in local language
 </li>
 <li>
 Fluency in English
 </li>
 <li>
 Proficiency in Microsoft Office software
 </li>
 </ul>
</div>

Personal Assistant to General Manager

<div>
 
 
 Application Deadline:
 
 31 January 2026
 
 
 
 Department:
 
 Human Resources &amp; Training
 
 
 
 Location:
 
 Qatar - Doha
 
 
 
 Compensation:
 
 ر.ق0 / month
 
 
 
 
 Description
 
 
 
 The overall scope of a Hotel Training is to ensure that the hotel is using the "off-line" as well as "on-line" learning tools provided by Kempinski to ensure as a company we are developing and growing talent within the orgainisation thus securing the hotels ability to deliver exceptional guest service and drive the profitability of the hotel for the owner.
 
 
 The overall scope of a Hotel Training Coordinator is to support the Training Manager to deliver the above mission statement while preparing and developing themselves for a future training leadership or operational role.
 
 
 
 Key Responsibilities
 
 
 
 ● Support the Training Manager in establishing a training network according to Kempinski standard.
 
 
 ● Support the Training Manager in ensuring that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures.
 
 
 ● Support the Training Manager in Planning, designing and delivering training programmes.
 
 
 ● Implement training marketing strategy as defined by the Training Manager.
 
 
 ● Support Kempinski DNA and brand immersion activities.
 
 
 ● Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.
 
 
 ● With the support of the Training Manager work together with department heads and analysis operational quality performance using the Kempinski Experience Assessment Tool (KEA) and based on the results provide remedial training solution.
 
 
 ● Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management.
 
 
 ● Support the Training Manager in training and developing Training &amp; Departmental Trainer team members.
 
 
 ● Support the Training Manager in ensuring that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report.
 
 
 ● In absence of a Training Coordinator, support the Training Manager in ensuring that these responsibilities are fulfilled.
 
 
 ● Lead by example and promote Kempinski&rsquo;s core values.
 
 
 ● Support the completion of the Training Self Audit (using the Kempinski Training Peer &amp; Self Audit Tool) is completed at least once per year.
 
 
 ● Promote and implement Kempinski Corporate Training policies and procedures.
 
 
 ● Understand and strictly adhere to the rules &amp; regulations established in the employee handbook and to the hotel&rsquo;s policies on fire, hygiene, health &amp; safety.
 
 
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
</div>

People Training Executive

<div>
 
 
 Department:
 
 Information Technology (IT)
 
 
 
 Location:
 
 Saudi Arabia - Al Khobar
 
 
 
 
 Description
 
 
 
 This position is responsible for managing all local computer technology and services in the Hotel which can include, but is not limited to: networks, hardware, operating systems, anti-virus, internet access and all related systems, office automation and email systems, departmental systems for front office, back office, sales &amp; catering, personnel, spa, and other network based software supporting these systems; network security and compliance; where not the responsibility of the Engineering department, cabling, access control system, voice and guest technologies.
 
 
 The role will be responsible for management of the IT and potentially AV staff in the hotel. The Director of IT role is only for larger hotels in MEA and China Regions.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 First point of contact for all computer related issues within the hotel.
 </li>
 <li>
 Solve technical or operational problems as reported by the users.
 </li>
 <li>
 Ensure that equipment is in proper working order and application performance is optimized.
 </li>
 <li>
 Ensure that all 24/7 systems (i.e. front office, point of sale, email and internet) are monitored and that technical service is available any time.
 </li>
 <li>
 Ensure that backups are performed and checked on a regular basis.
 </li>
 <li>
 Ensure that hotel network, systems and data is secured from unwanted intrusion and in line with stated Kempinski standards and rules and regulations given by law.
 </li>
 <li>
 Ensure that IT contingency systems for all key business areas are in proper working order and that staff are trained in the switching to, and use of, these contingency systems.
 </li>
 <li>
 Follow Kempinski policies as they relate to the security and operation of the computer systems.
 </li>
 <li>
 Ensure that the IT organizational requirements for legal, data protection and PCI compliance are in place.
 </li>
 <li>
 Update all computer systems with the latest security patches to minimize internal and external access security risks.
 </li>
 <li>
 Train and maintain back-up staff for each server-based application.
 </li>
 <li>
 Ensure first level support backup is in place for all systems and network.
 </li>
 <li>
 In cooperation with all other department heads; design and implement new computer based procedures that will improve profitability, operations and work efficiencies.
 </li>
 <li>
 Coordinate the installation of all new applications or upgrades of existing applications.
 </li>
 <li>
 Coordinate and review all new software development specific to the hotel, in accordance to Kempinski policies and standards.
 </li>
 <li>
 Implement all corporate IT related policies and procedures, carry out an annual self audit.
 </li>
 <li>
 Provide advice to better expedite access and improve the use of information in the Hotel.
 </li>
 <li>
 Take direction from the Corporate IT department as it relates to the technical operation of computer technology hardware and software.
 </li>
 <li>
 Communicate status, risks and opportunities as it relates to IT to Corporate &amp; Regional IT, General Manager and Hotel Management.
 </li>
 <li>
 Responsible for communication with computer vendors and Kempinski Corporate IT Department.
 </li>
 <li>
 Responsible for timely preparation and submission of all IT budgets.
 </li>
 <li>
 Responsible for the management and control of all IT budgets according to an agreed plan and budget.
 </li>
 <li>
 Ensure a business continuity plan is established and tested together with the department heads for all part of the business supported by IT.
 </li>
 <li>
 Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.
 </li>
 <li>
 Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs.
 </li>
 <li>
 Select and recruit suitable employees for the department using prescribed set of policies and procedures.
 </li>
 <li>
 Identify employees with potential for promotion and/or transfer and makes appropriate development plans for him/her together Director of People Services.
 </li>
 <li>
 Work within all pre-set budgetary limits.
 </li>
 <li>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 </li>
 </ul>
</div>

IT Supervisor (Only Saudis)

<div>
 
 
 Application Deadline:
 
 1 January 2026
 
 
 
 Department:
 
 Rooms Division, Front Office &amp; Guest Services
 
 
 
 Location:
 
 Egypt - Cairo
 
 
 
 Compensation:
 
 ج.م0 / month
 
 
 
 
 Description
 
 
 
 
 SCOPE
 
 
 
 The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.
 
 
 
 OVERALL OBJECTIVES
 
 
 
 The job of
 
 Front Office Agent
 
 is executed satisfactorily when:
 <ul>
 <li>
 Up-selling is focused on and executed in order to increase room revenues.
 </li>
 <li>
 Shift closing is done properly.
 </li>
 <li>
 Financial Policies and Procedures are supported and followed.
 </li>
 <li>
 LQA (Leading Quality Assurance) audit results are 85% and above.
 </li>
 <li>
 CSS (Customer Satisfaction Survey) results are rated on an average with &ldquo;5&rdquo; and above.
 </li>
 </ul>
 
 MAIN RESPONSIBILITIES
 
 <ul>
 <li>
 Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards.
 </li>
 <li>
 Ensure that LQA results are above 85%.
 </li>
 <li>
 Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest&rsquo;s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers.
 </li>
 <li>
 Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice.
 </li>
 <li>
 Handle all front office cashiers&rsquo; transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.
 </li>
 <li>
 Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.
 </li>
 <li>
 Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.
 </li>
 <li>
 Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities.
 </li>
 <li>
 Possess a working knowledge of the room reservation procedures.
 </li>
 <li>
 Maintain the neatness of his/her working area.
 </li>
 </ul>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 MAIN RESPONSIBILITIES
 
 <ul>
 <li>
 Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards.
 </li>
 <li>
 Ensure that LQA results are above 85%.
 </li>
 <li>
 Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest&rsquo;s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers.
 </li>
 <li>
 Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice.
 </li>
 <li>
 Handle all front office cashiers&rsquo; transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.
 </li>
 <li>
 Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.
 </li>
 <li>
 Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.
 </li>
 <li>
 Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities.
 </li>
 <li>
 Possess a working knowledge of the room reservation procedures.
 </li>
 <li>
 Maintain the neatness of his/her working area.
 </li>
 </ul>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
 
 
 
 Skills, Knowledge and Expertise
 
 
 
 
 NATIONALITY:
 
 Eligible for a working permit in country of hire
 
 
 EDUCATION:
 
 Hospitality Management Bachelor Degree or equivalent in any related field such as Administration or Tourism Management
 
 
 EXPERIENCE:
 
 To fill the position,
 
 one
 
 of the following is required:
 <ul>
 <li>
 Minimum of one year experience in a customer service position
 </li>
 </ul>
 
 LANGUAGE:
 
 Ability to work and communicate in a multinational environment:
 <ul>
 <li>
 Local language &ndash; excellent oral and written skills (as applicable)
 </li>
 <li>
 English &ndash; good oral and written skills
 </li>
 <li>
 Additional language - beneficial
 </li>
 </ul>
 
 COMPETENCIES:
 
 Include the skills the candidate must have to fill this
 
 position:
 <ul>
 <li>
 Operational knowledge of front desk operations
 </li>
 <li>
 Luxury Hotel Experiences
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Brief knowledge of hotel operations &amp; Computer systems
 </li>
 </ul>
 
 TECHNICAL COMPETENCIES:
 
 Computer literacy adapted to the field of training:
 <ul>
 <li>
 Knowledge in Microsoft Office (Word, Excel and PowerPoint)
 </li>
 <li>
 Knowledge of Opera
 </li>
 <li>
 Basic knowledge of Micros is a plus
 </li>
 </ul>
 
 INDIVIDUAL
 
 
 CHARACTERISTICS:
 
 To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
 <ul>
 <li>
 People Oriented
 </li>
 <li>
 Passionate for European luxury
 </li>
 <li>
 Entrepreneurial
 </li>
 <li>
 Straightforward
 </li>
 <li>
 Enthusiastic
 </li>
 <li>
 Communicative
 </li>
 <li>
 Attentive
 </li>
 <li>
 Eager to learn
 
 
 </li>
 </ul>
 
 OTHER SKILLS:
 
 Depending on region and property.
 
</div>

Front Office Agent - Egyptians Only

<div>
 
 
 Application Deadline:
 
 31 December 2025
 
 
 
 Department:
 
 Kitchen
 
 
 
 Location:
 
 Qatar - Doha
 
 
 
 Compensation:
 
 ر.ق0 / month
 
 
 
 
 Description
 
 
 
 Plan, organise, control and direct the work of employees responsible for the preparation and presentation of a broad array of cakes, pastries, desserts, petits fours and breads which meet customer expectations.
 
 
 
 Key Responsibilities
 
 
 
 ● Supervise all employees in the Pastry/Bakery kitchen.
 
 
 ● Create new pastry and dessert menus for all restaurant outlets and banquets, conduct tastings and presentations with photos and costing.
 
 
 ● Establish culinary standards specific for Pastry/Bakery which meet the need of the target market.
 
 
 ● Develop and maintain up-dated operations manuals for all food production and Stewarding sections and make recipes and maintain up-dated and accurate costing of all Pastry dishes prepared and sold in the Food and Beverage operation.
 
 
 ● Supervise the Pastry kitchen staff in the preparation and presentation of all food items in accordance with the hotel&rsquo;s food and beverage standards and standardised menu guidelines.
 
 
 ● Oversee all matters related to food purchasing for pastry and bakery.
 
 
 ● Check food preparation, individual costs, quality, quantity inventories and portion control on a daily basis.
 
 
 ● Liaise with the Chief Steward in order to ensure high standards of cleanliness are maintained in all areas of the Pastry/Bakery kitchen, such as machinery and small kitchen equipment.
 
 
 ● Maintain a hygienic kitchen and personal hygiene.
 
 
 ● Work with Executive Chef and Director of People Services to ensure the departmental performance of staff is productive and assist in planning for future staffing needs.
 
 
 ● Ensure training needs analysis of Kitchen staff is carried out and training programmes are designed and implemented to meet needs.
 
 
 ● Provide input for probation and formal performance appraisal discussions in line with company guidelines.
 
 
 ● Coach, counsel and discipline staff, providing constructive feedback to enhance performance.
 
 
 ● Work with Executive Chef in the preparation and management of the department&rsquo;s budget.
 
 
 ● Assist in co-ordinating the preparation of the departmental annual budget.
 
 
 ● Control and monitor departmental costs on an ongoing basis to ensure performance against budget.
 
 
 ● Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
 
 
 ● Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
 
 
 ● Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
 
 
 ● Log security incidents and accidents in accordance with hotel requirements.
 
 
 ● Implement and practice HACCP.
 
 
 ● Demonstrate Awareness of OH&amp;S policies and procedures and ensure all procedures are conducted safely and within OH&amp;S guidelines and ensure your direct reports do the same.
 
 
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
</div>

Executive Pastry Chef

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