Qureos Mentor

Kempinski Hotels

<div>
 
 
 Department:
 
 Human Resources &amp; Training
 
 
 
 Location:
 
 United Arab Emirates - Dubai
 
 
 
 
 Description
 
 
 
 Director of Training &amp; Quality maintains the continuous improvement of quality standards, practices and scores in the Hotels as well as ensure that the hotel is using the "off-line" and "on-line" learning tools provided by Kempinski to ensure as a company we are developing and growing talent within the organization thus securing the hotels ability to deliver exceptional guest service and drive the profitability of the hotel for the owner.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Establish a training network according to Kempinski standard, including spending time in operations to foster this network.
 </li>
 <li>
 Analyse training needs and training effectiveness.
 </li>
 <li>
 Ensure that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures
 </li>
 <li>
 Further develop the Training BITE Library by assisting individual Departmental Trainers in the writing and implementing hotel specific training BITES
 </li>
 <li>
 Embed all Kempinski training programs and training tools and comprehensively track their implementation to easily evaluate attendance of required participants.
 </li>
 <li>
 Plan, design and deliver training programmes.
 </li>
 <li>
 Devise a training marketing strategy, which is evident both at the back of house and reflected in campaigns or initiatives to address training topics/themes accordingly.
 </li>
 <li>
 Analyse the data on the e-learning platforms and utilize or market it to Management and Department Trainers to enhance learning performance.
 </li>
 <li>
 Coach and train managers and Departmental Trainers to improve departmental performance.
 </li>
 <li>
 Works with the General Manager to coordinate relevant learning for EXCOM and HODs as per their Individual Development Program.
 </li>
 <li>
 Organise and supervise Kempinski DNA and brand immersion activities.
 </li>
 <li>
 Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.
 </li>
 <li>
 Work together with department heads and analyse operational quality performance using the Kempinski Experience Assessment Tool (KEA) and ReviewPro; then based on the results provide remedial training solution.
 </li>
 <li>
 Train and develop Training team members.
 </li>
 <li>
 Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management
 </li>
 <li>
 Identify potential training talent and propose &amp; foster Master Trainer candidates.
 </li>
 <li>
 Ensure that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report
 </li>
 <li>
 In absence of a Training Coordinator, ensure that the responsibilities are fulfilled.
 </li>
 <li>
 Lead by example and promote Kempinski&rsquo;s core values.
 </li>
 <li>
 Prepare the yearly Business Plan and Budget for the Training Department in line with all company Brand Standards together with the Heads of Department and ExCom team.
 </li>
 <li>
 Ensure that an objective Self Audit (using the Kempinski People Training Peer &amp; Self Audit Tool) is completed at least once per year
 </li>
 <li>
 Promote and implement Kempinski Corporate Training policies and procedures.
 </li>
 <li>
 Establish and foster relationships and partnerships with external suppliers, training providers, and legal and safety entities.
 </li>
 <li>
 Understand and strictly adhere to the rules &amp; regulations established in the employee handbook and to the hotel&rsquo;s policies on fire, hygiene, health &amp; safety.
 </li>
 <li>
 Take the lead on stretch projects as assigned by the General Manager and/or Regional Training team
 </li>
 <li>
 Complete Peer audits as agreed with the General Manager and Regional Training team.
 </li>
 <li>
 Investigates caused of quality concerns and propose improvement solutions
 </li>
 <li>
 Conducts regular quality audits across all operation departments
 </li>
 <li>
 Analyzes the quality data; discuss them with the concerned department heads and the implementation of quality programs and initiatives.
 </li>
 <li>
 Creates /Shares the quality reports and action plans progress with the Hotel Manager and General Manager
 </li>
 <li>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 <ul>
 <li>
 Bachelors or similar degree from an accredited college or university with major work in Tourism/Hotel Management or Education
 </li>
 <li>
 One year in a similar position within a luxury brand
 </li>
 <li>
 Ability to work and communicate in a multinational environment
 </li>
 <li>
 Administration skills
 </li>
 <li>
 Planning and organizational skills
 </li>
 <li>
 Verbal and written communication skills
 </li>
 <li>
 Presentation skills
 </li>
 <li>
 Customer service skills
 </li>
 <li>
 Budgeting experience
 </li>
 <li>
 Team leadership skills
 
 
 </li>
 </ul>
 
 About Kempinksi
 
 
 
 Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.
</div>

Director of Training & Quality

Group Corporate Accountant Department: Finance & Procurement Employment Type: Permanent - Full Time Location: United Arab Emirates - Dubai Description Job Summary: The Group Corporate Accountant is responsible for maintaining accurate and timely financial records across multiple entities within the group. This role supports group-level reporting, consolidation, intercompany accounting, and statutory compliance, ensuring consistency and reliability in financial operations. Key Responsibilities <ul> <li>Accounting & Reporting: Prepare monthly, quarterly, and annual consolidated financial statements in accordance with applicable accounting standards.</li> <li>Accounting & Reporting: Support the preparation of group reporting packs, including financial analysis and commentary.</li> <li>Accounting & Reporting: Maintain general ledger entries across entities to ensure accuracy and consistency.</li> <li>Accounting & Reporting: Monitor account balances and resolve discrepancies in coordination with finance teams.</li> <li>Accounts Payable & Receivable: Process Accounts Payable accounts timely and accurately.</li> <li>Accounts Payable & Receivable: Process Accounts Receivable accounts timely and accurately.</li> <li>Compliance & Audit Support: Ensure compliance with statutory and regulatory requirements across jurisdictions.</li> <li>Compliance & Audit Support: Assist with internal and external audits, providing necessary documentation and explanations.</li> <li>Collaboration & Communication: Liaise with finance teams, auditors, and external advisors to ensure alignment and timely reporting.</li> <li>Collaboration & Communication: Provide accounting support and guidance to internal stakeholders as needed.</li> </ul> Qualifications & Skills <ul> <li>Qualified accountant (preferred experience in German and/or Swiss GAAPs).</li> <li>Bachelor's degree in accounting, Finance, or related field.</li> <li>2+ years in finance/accounting.</li> <li>Proficiency in ERP systems, Excel, and financial modeling.</li> <li>Strong attention to detail, problem solving ability and communication skills.</li> </ul>

Group Corporate Accountant

<div>
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 Oman - Muscat
 
 
 
 
 Description
 
 
 
 The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 All rules &amp; regulations are strictly adhered within the hotel including hotel&rsquo;s policy on fire and safety as well as hygiene regulations including HACCP.
 </li>
 <li>
 The service team is well managed, having delegated the appropriate tasks to the team members.
 </li>
 <li>
 The sales are driven to the outlet&rsquo;s full potential and that budget is adhered to.
 </li>
 <li>
 A High quality of product and service is maintained in the outlet.
 </li>
 <li>
 The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
 
 
 
 
 
 </li>
 </ul>
 
 About Kempinski
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
</div>

Room Service Order Taker

Join Kempinski Hotels and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kempinski Hotels

ABOUT_COMPANY

Director of Training & Quality

Group Corporate Accountant

Room Service Order Taker