Qureos Mentor

Kempinski Hotels

<div>
 
 
 Application Deadline:
 
 31 July 2026
 
 
 
 Department:
 
 Sales &amp; Marketing
 
 
 
 Location:
 
 Egypt - Cairo
 
 
 
 
 Description
 
 
 
 
 SCOPE
 
 
 
 Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.
 
 
 
 OVERALL OBJECTIVES
 
 
 
 The job of
 
 Sales Manager
 
 is executed satisfactorily when:
 <ul>
 <li>
 The Hotel achieves its Financial Objectives.
 </li>
 <li>
 The Sales Team that the person works with achieves their Revenue Objectives.
 </li>
 <li>
 The person achieves their Personal Objectives.
 </li>
 <li>
 The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales &amp; Marketing.
 </li>
 </ul>
 
 MAIN RESPONSIBILITIES
 
 <ul>
 <li>
 Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
 </li>
 <li>
 Responsible for prospecting new accounts.
 </li>
 <li>
 Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
 </li>
 <li>
 Conduct site inspections.
 </li>
 <li>
 Adhere to the Corporate SOP&rsquo;s.
 </li>
 <li>
 Follow up of tentative bookings in the assigned markets.
 </li>
 <li>
 Detailed knowledge of competitor set.
 </li>
 <li>
 Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
 </li>
 <li>
 Responsible for timely contracting from the client base responsible for.
 </li>
 <li>
 SMART contracting to ensure optimum yielding during annual rate negotiations.
 </li>
 <li>
 Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
 </li>
 <li>
 Assist the Director of Sales / Director of Sales &amp; Marketing in defining an annual sales action plan and execute set actions accordingly.
 </li>
 <li>
 Assist the Director of Sales / Director of Sales &amp; Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
 </li>
 <li>
 Execute sales actions within set cost budget structure.
 </li>
 <li>
 Document all sales actions in SFA (S&amp;C).
 </li>
 </ul>
 Update OPERA contact database at all times.
 
 Cross sell other Kempinski Hotels.
 <ul>
 <li>
 Understand, and follow the Company Sales Vision.
 </li>
 <li>
 Participation in Duty Manager rota.
 </li>
 <li>
 Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health &amp; Safety.
 </li>
 <li>
 Ensure that all potential and real hazards are reported and rectified immediately.
 </li>
 </ul>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
 
 Key Responsibilities
 
 
 
 
 MAIN RESPONSIBILITIES
 
 <ul>
 <li>
 Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
 </li>
 <li>
 Responsible for prospecting new accounts.
 </li>
 <li>
 Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
 </li>
 <li>
 Conduct site inspections.
 </li>
 <li>
 Adhere to the Corporate SOP&rsquo;s.
 </li>
 <li>
 Follow up of tentative bookings in the assigned markets.
 </li>
 <li>
 Detailed knowledge of competitor set.
 </li>
 <li>
 Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
 </li>
 <li>
 Responsible for timely contracting from the client base responsible for.
 </li>
 <li>
 SMART contracting to ensure optimum yielding during annual rate negotiations.
 </li>
 <li>
 Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
 </li>
 <li>
 Assist the Director of Sales / Director of Sales &amp; Marketing in defining an annual sales action plan and execute set actions accordingly.
 </li>
 <li>
 Assist the Director of Sales / Director of Sales &amp; Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
 </li>
 <li>
 Execute sales actions within set cost budget structure.
 </li>
 <li>
 Document all sales actions in SFA (S&amp;C).
 </li>
 </ul>
 Update OPERA contact database at all times.
 
 Cross sell other Kempinski Hotels.
 <ul>
 <li>
 Understand, and follow the Company Sales Vision.
 </li>
 <li>
 Participation in Duty Manager rota.
 </li>
 <li>
 Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health &amp; Safety.
 </li>
 <li>
 Ensure that all potential and real hazards are reported and rectified immediately.
 </li>
 </ul>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
 
 
 
 
 
 Skills, Knowledge and Expertise
 
 
 
 
 EDUCATION:
 
 University graduate, Hotel Apprenticeship,
 
 Higher College Education.
 
 
 
 EXPERIENCE:
 
 Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.
 
 
 
 LANGUAGE:
 
 <ul>
 <li>
 Local language &ndash; excellent oral and written skills (as applicable)
 </li>
 <li>
 English &ndash; excellent oral and written skills
 </li>
 <li>
 Additional language - beneficial
 </li>
 </ul>
 
 COMPETENCIES:
 
 To fill this position the candidate must have:
 <ul>
 <li>
 Planning/organization
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Initiative
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Selling skills
 </li>
 <li>
 Innovative ideas
 </li>
 </ul>
 
 TECHNICAL :
 
 <ul>
 <li>
 Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
 </li>
 <li>
 Micros Fidelio Opera and Sales &amp; Catering
 </li>
 </ul>
 
 INDIVIDUAL
 
 
 CHARACTERISTICS:
 
 To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
 <ul>
 <li>
 People Oriented
 </li>
 <li>
 Passionate for European luxury
 </li>
 <li>
 Entrepreneurial
 </li>
 <li>
 Straightforward
 </li>
 <li>
 Interest to develop in the Sales department, communication, attention to details
 </li>
 <li>
 Organisational skills
 </li>
 <li>
 Problem solving &amp; decision making
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
 
</div>

Sales Manager (Corporate) - Egyptians Only

<div>
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 Egypt - Safaga
 
 
 
 
 Description
 
 
 
 The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski&rsquo;s DNA values in order to encourage sales and maximize guest satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Responsible to Assistant Restaurant Manager / Restaurant Manager
 </li>
 <li>
 Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
 </li>
 <li>
 A courteous, professional, and efficient service is provided at all times.
 </li>
 <li>
 All duties and tasks are performed as per the tasks required at the outlet.
 </li>
 <li>
 Be knowledgeable of all services and products offered by the hotel.
 </li>
 <li>
 Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
 </li>
 <li>
 Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
 </li>
 <li>
 Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.
 </li>
 <li>
 Ensure that the place of work and surrounding area is kept clean and organized at all times.
 </li>
 <li>
 Successfully perform opening and closing procedures established for the assigned outlet
 </li>
 <li>
 Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
 </li>
 <li>
 Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
 </li>
 <li>
 Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
 </li>
 <li>
 Understand and strictly adhere to the rules &amp; regulations established in the hotel&rsquo;s policy manual and the hotel&rsquo;s policy on fire, hygiene, health &amp; safety.
 </li>
 <li>
 Maintain a good rapport and work relations with staff in the assigned department and within the hotel.
 </li>
 <li>
 Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled.
 </li>
 <li>
 Undertake reasonable tasks and secondary duties as assigned by the Department Head.
 </li>
 <li>
 Respond to any changes in the department as dictated by the hotel management.
 </li>
 <li>
 Assist in carrying out scheduled inventories of products and operating equipment.
 </li>
 <li>
 Perform any other assigned reasonable duties and responsibilities as assigned.
 </li>
 <li>
 Project at all times a positive and motivated attitude and exercise self-control.
 </li>
 <li>
 Maintain and update the restaurant's guest history.
 </li>
 <li>
 Maintain a legible and up-to-date reservation book.
 </li>
 <li>
 Maintain and coordinate the printing of the respective restaurant menus.
 </li>
 <li>
 Performs any other duties as assigned to /her by management.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Minimum of 1 to 2 years experience in a similar position.
 </li>
 <li>
 Preferably in an international, luxury five-star hotel.
 </li>
 <li>
 English - excellent communication skills.
 
 
 
 </li>
 </ul>
 
 About Kempinski
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
</div>

Restaurant Hostess (Egyptian Only)

<div>
 
 Application Deadline:
 
 31 July 2026
 
 
 
 Department:
 
 Housekeeping &amp; Laundry
 
 
 
 Location:
 
 Qatar - Doha
 
 
 
 Description
 
 
 
 This position will be working offsite.
 
 
 The person will be responsible for cleaning and managing a Villa
 
 
 
 Key Responsibilities
 
 
 
 Daily Cleaning
 
 
 Receiving Guests
 
 
 
 Skills, Knowledge And Expertise
 
 
 
 Cleaning and hospitality
</div>

Housekeeping Supervisor

<div>
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 Saudi Arabia - Al Khobar
 
 
 
 
 Description
 
 
 
 The Banquet Coordinator is in charge of the office and operation organisation. Assists in all administrative and operational matters related to the Banquet section.
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 to assist the Banquet team with management of all aspects of banqueting events from enquiry to conclusion of banqueting events
 
 </li>
 </ul>
 <ul>
 <li>
 ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures.
 
 </li>
 </ul>
 <ul>
 <li>
 to manage and co-ordinate food and drinks/beverages preparation and Fixture, Fittings and Equipment list
 
 </li>
 </ul>
 <ul>
 <li>
 to assist in quality management of food and drinks/beverages and Fixture, Fittings and Equipment
 
 </li>
 </ul>
 <ul>
 <li>
 to assist the Banquet Manager to investigate and resolve customer complaints
 
 </li>
 </ul>
 <ul>
 <li>
 to assist in managing customers&rsquo; expectations and deal and resolve with all concerns/queries
 
 
 </li>
 <li>
 maintaining accurate records and accounts as required and reporting as agreed
 
 
 </li>
 <li>
 help set an example for team members of commitment, work ethic and habits and personal character
 
 
 </li>
 <li>
 adhere to all organisation policies and procedures
 
 </li>
 </ul>
 <ul>
 <li>
 Manage all event operations (preparing venue, invitations etc.)
 
 </li>
 </ul>
 <ul>
 <li>
 Do final checks at the day of the event (e.g. tables, technology) to ensure everything meets standards
 
 </li>
 </ul>
 <ul>
 <li>
 Oversee event happenings and act quickly to resolve problems
 
 </li>
 </ul>
 <ul>
 <li>
 Evaluate event&rsquo;s success and submit reports
 
 </li>
 </ul>
 <ul>
 <li>
 From time to time you may be expected to be part of special projects as are reasonably required of your job role.
 
 </li>
 </ul>
 <ul>
 <li>
 You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.
 
 </li>
 </ul>
 <ul>
 <li>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
 
 
 
 
 
 
 
 
 </li>
 </ul>
</div>

Banquet Coordinator (Only Saudis)

Join Kempinski Hotels and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kempinski Hotels

About Company

Sales Manager (Corporate) - Egyptians Only

Restaurant Hostess (Egyptian Only)

Housekeeping Supervisor

Banquet Coordinator (Only Saudis)