Qureos Mentor

Kempinski Hotels

<div>
 
 
 Application Deadline:
 
 15 October 2025
 
 
 
 Department:
 
 Human Resources &amp; Training
 
 
 
 Location:
 
 Egypt - Cairo
 
 
 
 
 Description
 
 
 
 Ensure that the responsibilities of the Human Resources Department are met, while maintaining a professional atmosphere, maintaining confidentiality and meeting the employment needs of our people.
 
 
 
 Key Responsibilities
 
 
 
 The job of
 
 Human Resources Coordinator
 
 is executed satisfactorily when:
 <ul>
 <li>
 
 Application Handling:
 
 </li>
 </ul>
 <ul>
 <li>
 Employment requests are acknowledged within 48 hours.
 </li>
 <li>
 Every applicant receives a personalized response to their application.
 </li>
 <li>
 Applicant correspondence is handled in a timely and professional manner and interviews are set up on behalf of management.
 </li>
 <li>
 CVs are distributed to Heads of Department and followed up on.
 </li>
 <li>
 Every applicant receives a final response to their employment request.
 </li>
 </ul>
 <ul>
 <li>
 
 Kempinski recruitment website:
 
 </li>
 </ul>
 <ul>
 <li>
 All vacancies are posted.
 </li>
 <li>
 The hotel page of the recruitment web-site is up-to-date and well-maintained.
 </li>
 </ul>
 <ul>
 <li>
 
 On-boarding:
 
 </li>
 </ul>
 <ul>
 <li>
 All new joiners are personally welcomed and necessary paperwork is completed in an organized and efficient manner.
 </li>
 <li>
 New joiner starting dates are communicated and coordinated with the respective HODs and the Training department.
 </li>
 </ul>
 <ul>
 <li>
 
 Administration:
 
 </li>
 </ul>
 <ul>
 <li>
 Every employee has a complete employee file.
 </li>
 <li>
 Employee and payroll data is maintained in systems.
 </li>
 <li>
 Vacation and sick leave are tracked.
 </li>
 <li>
 TTTTs are tracked.
 </li>
 <li>
 Employees anniversaries are tracked and anniversary gifts and cards are personally handed over by the Head or Department, Hotel and/or General Manager.
 </li>
 </ul>
 <ul>
 <li>
 
 Maintenance:
 
 </li>
 </ul>
 <ul>
 <li>
 The employee communication boards are up-to-date and attractive.
 </li>
 <li>
 The employee locker rooms and cafeteria are looked after.
 </li>
 <li>
 Employees are welcomed to the Human Resources office in a warm and friendly manner.
 </li>
 </ul>
 <ul>
 <li>
 
 Exit:
 
 </li>
 </ul>
 <ul>
 <li>
 Every leaver receives an exit interview.
 </li>
 <li>
 Every leaver respecting a notice period receives an employment certificate on their last working day.
 
 
 </li>
 </ul>
 Additional objectives and responsibilities can be added at any time, depending on the needs of the business and hotel.
 
 
 
 
 
 Skills, Knowledge and Expertise
 
 
 
 
 EDUCATION:
 
 High school Diploma
 
 
 
 EXPERIENCE:
 
 To fill the position, the following is required:
 <ul>
 <li>
 One (1) year in a similar HR position within a luxury brand or an international company
 </li>
 <li>
 Local language &ndash; excellent oral and written skills
 </li>
 <li>
 English &ndash; excellent oral and written skills
 </li>
 <li>
 Additional language - beneficial
 </li>
 </ul>
 
 COMPETENCIES:
 
 To fill this position the candidate must have:
 <ul>
 <li>
 Planning and organizational skills
 </li>
 <li>
 Verbal and written communication skills
 </li>
 <li>
 Problem Solving &amp; Decision Making skills
 </li>
 <li>
 Be familiar with labor laws and regulations
 </li>
 <li>
 Be familiar with local social insurance policies
 </li>
 <li>
 Administration skills
 </li>
 </ul>
 
 TECHNICAL
 
 <ul>
 <li>
 Word and Excel
 </li>
 <li>
 PowerPoint
 </li>
 </ul>
 
 INDIVIDUAL
 
 
 
 CHARACTERISTICS:
 
 To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
 <ul>
 <li>
 People Oriented
 </li>
 <li>
 Passionate for European luxury
 </li>
 <li>
 Entrepreneurial
 </li>
 <li>
 Self-confident
 </li>
 <li>
 Persuasive
 </li>
 <li>
 Ethical
 </li>
 <li>
 Quality oriented
 </li>
 <li>
 Well-presented
 </li>
 </ul>
 
 OTHER SKILLS:
 
 Depending on region and property.
 
</div>

Human Resources Coordinator

<div>
 
 
 Application Deadline:
 
 1 October 2025
 
 
 
 Department:
 
 Spa &amp; Recreation
 
 
 
 Location:
 
 Egypt - Cairo
 
 
 
 
 Description
 
 
 
 Royal Maxim Palace Kempinski
 
 
 
 SCOPE
 
 
 
 To take 100% responsibility for assisting the Spa Manager to manage a successful Resense spa via leading the spa team effectively to deliver and exceed the guests&rsquo; expectations and maximize profitability in accordance with Resense&rsquo;s spa vision, core values and all related brand standards, procedures &amp; policies.
 
 
 
 
 MAIN RESPONSIBILITIES
 
 
 
 
 Operating:
 
 
 &bull; To perform treatments
 
 &bull; To oversee the spa in absence of the Spa Manager and have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Resense Spa.
 
 &bull; Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team.
 
 &bull; Actively contributing in and directing all meetings as necessary.
 
 &bull; Take responsibility for ensuring maximised booking &amp; service delivery of guest journey by concierges &amp; therapists from beginning to end.
 
 &bull; Take full responsibility for assisting the Spa Manager in reviewing all suggestions and comments from staff and guests and making necessary adjustments.
 
 &bull; Full responsibility for assisting the Spa Manager monitoring all facility and service standards and keeping him/her up to date of any operational opportunities.
 
 &bull; To deal with problems, enquiries and complaints from Spa clientele &amp; informing the Spa Manager.
 
 &bull; To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.
 
 &bull; To maintain and update equipment, product, service and standards as required.
 
 &bull; To take care of Spa &amp; Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa.
 
 &bull; To ensure all spa team members are following the training &amp; procedures for the guest journey and that sales of treatments and products are maximised.
 
 &bull; To ensure that a high standard of cleanliness is maintained throughout the facility at all times.
 
 
 
 Finance
 
 
 &bull; To assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity programme.
 
 &bull; To liaise with the Spa Manager on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.
 
 
 
 Recruitment and Training
 
 
 &bull; To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa.
 
 &bull; To be responsible for instigating progressive, professional and wellorganised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, and sick leave and holiday arrangements.
 
 &bull; Supervise spa therapists, concierges &amp; attendants, answering queries and identify training needs.
 
 &bull; Develop the therapists&rsquo; roster and assist the concierges with the appointment schedule.
 
 &bull; Ensure the spa&rsquo;s operating procedures and policy manuals are implemented and updated as required with the approval of Resense and assist with the development and updating of the spa menu.
 
 
 
 Reporting
 
 
 &bull; Assisting the Spa Manager tracking and developing statistical reporting.
 
 &bull; Keeping accurate and up-to-date records and statistics on the spa employees.
 
 
 
 Purchasing:
 
 
 &bull; Will take full responsibility for assisting the Spa Manager to monitor operating supplies for the spa department and to generate necessary purchase requisitions.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 MAIN RESPONSIBILITIES
 
 
 
 
 Operating:
 
 
 &bull; To perform treatments
 
 &bull; To oversee the spa in absence of the Spa Manager and have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Resense Spa.
 
 &bull; Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team.
 
 &bull; Actively contributing in and directing all meetings as necessary.
 
 &bull; Take responsibility for ensuring maximised booking &amp; service delivery of guest journey by concierges &amp; therapists from beginning to end.
 
 &bull; Take full responsibility for assisting the Spa Manager in reviewing all suggestions and comments from staff and guests and making necessary adjustments.
 
 &bull; Full responsibility for assisting the Spa Manager monitoring all facility and service standards and keeping him/her up to date of any operational opportunities.
 
 &bull; To deal with problems, enquiries and complaints from Spa clientele &amp; informing the Spa Manager.
 
 &bull; To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.
 
 &bull; To maintain and update equipment, product, service and standards as required.
 
 &bull; To take care of Spa &amp; Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa.
 
 &bull; To ensure all spa team members are following the training &amp; procedures for the guest journey and that sales of treatments and products are maximised.
 
 &bull; To ensure that a high standard of cleanliness is maintained throughout the facility at all times.
 
 
 
 Finance
 
 
 &bull; To assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity programme.
 
 &bull; To liaise with the Spa Manager on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.
 
 
 
 Recruitment and Training
 
 
 &bull; To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa.
 
 &bull; To be responsible for instigating progressive, professional and wellorganised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, and sick leave and holiday arrangements.
 
 &bull; Supervise spa therapists, concierges &amp; attendants, answering queries and identify training needs.
 
 &bull; Develop the therapists&rsquo; roster and assist the concierges with the appointment schedule.
 
 &bull; Ensure the spa&rsquo;s operating procedures and policy manuals are implemented and updated as required with the approval of Resense and assist with the development and updating of the spa menu.
 
 
 
 Reporting
 
 
 &bull; Assisting the Spa Manager tracking and developing statistical reporting.
 
 &bull; Keeping accurate and up-to-date records and statistics on the spa employees.
 
 
 
 Purchasing:
 
 
 &bull; Will take full responsibility for assisting the Spa Manager to monitor operating supplies for the spa department and to generate necessary purchase requisitions.
 
 
 
 
 
 Skills, Knowledge and Expertise
 
 
 
 
 NATIONALITY:
 
 Eligible for a working permit in country of hire.
 
 
 
 EDUCATION:
 
 <ul>
 <li>
 Business administration qualification. (an advantage)
 </li>
 <li>
 Beauty/spa therapist qualification. (an advantage)
 </li>
 <li>
 Experience with Advanced Cosmetology. (an advantage)
 </li>
 <li>
 First Aid and CPR Certificate.
 </li>
 </ul>
 
 EXPERIENCE:
 
 To fill the position,
 
 one
 
 of the following is required:
 
 
 <ul>
 <li>
 1-2 years&rsquo; spa management experience in an international standard spa.
 </li>
 <li>
 Previous experience in a 5 star hotel spa.
 </li>
 </ul>
 
 LANGUAGE:
 
 Ability to work and communicate in a multinational environment:
 <ul>
 <li>
 Local language &ndash; excellent oral and written skills (as applicable)
 </li>
 <li>
 English &ndash; excellent oral and written skills
 </li>
 <li>
 Additional language - beneficial
 </li>
 </ul>
 
 COMPETENCIES:
 
 Include the skills the candidate must have to fill this
 
 Position:
 <ul>
 <li>
 Operations management.
 </li>
 <li>
 Financial reporting and budgeting.
 </li>
 <li>
 Human resource management.
 </li>
 <li>
 Public relations and marketing.
 </li>
 <li>
 Stock and retail management.
 </li>
 <li>
 High levels of customer service.
 </li>
 <li>
 Industry analysis.
 </li>
 <li>
 Strong leadership skills.
 </li>
 </ul>
 
 TECHNICAL COMPETENCIES:
 
 <ul>
 <li>
 Computer literate (mid-advanced level)
 </li>
 <li>
 Business writing.
 </li>
 </ul>
 
 INDIVIDUAL
 
 
 CHARACTERISTICS:
 
 To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
 <ul>
 <li>
 People Oriented
 </li>
 <li>
 Passionate for European luxury
 </li>
 <li>
 Entrepreneurial
 </li>
 <li>
 Straightforward
 </li>
 <li>
 Excellent communication and interpersonal skills with superb presentation and grooming
 </li>
 <li>
 Strong management skills and ability to inspire those in others
 </li>
 <li>
 Experience in revenue management would be an advantage
 </li>
 <li>
 Analytical and problem solving skills and execution of work
 </li>
 </ul>
 
 OTHER SKILLS:
 
 Depending on region and property.
 
 
 
 
 
 Benefits
 
 
 
 About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
 
</div>

Assistant SPA Manager - Egyptians Only

<div>
 
 
 Application Deadline:
 
 30 September 2025
 
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 Oman - Muscat
 
 
 
 
 Description
 
 
 
 To produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 All rules &amp; regulations are strictly adhered within the hotel including hotel&rsquo;s policy on fire and safety as well as hygiene regulations including HACCP.
 </li>
 <li>
 The sales are driven to the outlet&rsquo;s full potential and that budget is adhered to.
 </li>
 <li>
 A High quality of product and service is maintained in the outlet.
 </li>
 <li>
 The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
 </li>
 <li>
 The growth of internal talent within the outlet is supported.
 </li>
 <li>
 The employee is ready to take over the outlet in the Hotel or in other Kempinski property.
 
 
 </li>
 </ul>
 
 About Manager
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
</div>

Assistant Restaurant Manager

<div>
 
 
 Application Deadline:
 
 1 October 2025
 
 
 
 Department:
 
 Security
 
 
 
 Location:
 
 Egypt - Cairo
 
 
 
 Compensation:
 
 ج.م0 / month
 
 
 
 
 Description
 
 
 
 
 Royal Maxim Palace Kempinski
 
 
 
 
 DEFINITION
 
 
 
 Under general supervision, coordinates a departmental safety program; makes inspections and conducts safety training; and performs related duties as required.
 
 
 
 DISTINGUISHING CHARACTERISTICS
 
 :
 
 
 This class serves as technical safety specialist in a department. This class differs from the Risk Analyst by the latter's responsibility for coordination and implementation of a countywide safety program.
 
 
 
 SCOPE
 
 
 
 To provide a safe and secure hotel environment by safeguarding guests, employees and assets of hotel against fire and other hazards.
 
 
 
 OVERALL OBJECTIVES
 
 
 
 The job of
 
 Senior Safety Supervisor
 
 is executed satisfactorily when:
 <ul>
 <li>
 All rules &amp; regulations are strictly established and adhered within the hotel including hotel&rsquo;s policy on fire and safety as well as hygiene regulations including HACCP.
 </li>
 <li>
 Risk assessments completed for all tasks and implemented
 </li>
 <li>
 Job Safety analyses in place and being operated.
 </li>
 <li>
 Adequate (suitable) provision of first-aid and welfare facilities and support.
 </li>
 <li>
 A safe workplace without risk to health.
 </li>
 </ul>
 At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of daily activities.
 
 
 The
 
 Senior Safety Supervisor
 
 is responsible of the following Talent Development tasks for their department:
 <ul>
 <li>
 Support and implement new Talent Development initiatives.
 </li>
 <li>
 Identify internal and external talents* that match Kempinski&rsquo;s DNA values.
 </li>
 <li>
 Support in growing talent in order to present candidates in quarterly Talent Transfer Calls.
 </li>
 <li>
 Take the time to meet all new Food &amp; Beverage employees.
 </li>
 <li>
 Support the Director of Food &amp; Beverage in conducting yearly performance appraisal TTTT and give employees regular feedback on their job performance.
 </li>
 </ul>
 
 *A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.
 
 
 
 
 Key Responsibilities
 
 
 
 
 MAIN RESPONSIBILITIES
 
 <ul>
 <li>
 Investigates, prepares and reviews reports of injury, property damage and claims involving the department.
 </li>
 <li>
 Inspects facilities, construction sites, equipment, work practices and safety devices for conformance with legal requirements.
 </li>
 <li>
 Reports findings and recommends changes to establish safer working conditions.
 </li>
 <li>
 Makes follow up inspections to ensure compliance to the Kempinski standards.
 </li>
 <li>
 Coordinates the record keeping of industrial injuries and safety training.
 </li>
 <li>
 Assists with the development of departmental safety policies and procedures regarding emergency management response planning and workplace safety.
 </li>
 <li>
 Reviews Federal, State and local hazardous materials handling and safety regulations and recommends policies and procedures to comply with these regulations.
 </li>
 <li>
 Advises management on environmental and safety matters, laws and regulations affecting the department.
 </li>
 <li>
 Develops safety training materials and newsletters; conducts safety meetings on requirements of applicable Federal, State and local regulations.
 </li>
 <li>
 Produces daily shift report.
 </li>
 <li>
 Undertakes audits to ensure the workplace satisfies health, safety and welfare requirements for ventilation, temperature, lighting, sanitary, washing and rest facilities.
 </li>
 <li>
 Audits each department in accordance with schedule of work.
 </li>
 <li>
 Ensures all company Prevention and precautions against, or adequate control of, exposure to hazardous substances, and danger from flammable, explosive, electrical, noise, radiation and manual handling risks are in place.
 </li>
 <li>
 Responsible for managing and training shift emergency teams to ensure evacuation and controls are in place.
 </li>
 <li>
 Provides maintenance services for all fire extinguishers and fire alarm monitoring system.
 </li>
 <li>
 Leads the fire fighting team on emergency
 </li>
 <li>
 Provides maintenance services for all fire extinguishers and fire alarm monitoring system
 </li>
 <li>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 
 NATIONALITY:
 
 Eligible for a working permit in country of hire.
 
 
 
 EXPERIENCE:
 
 
 :
 
 <ul>
 <li>
 Two years of experience in safety inspection, promotion or training; or,
 </li>
 <li>
 A combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities.
 </li>
 </ul>
 
 EDUCATION:
 
 <ul>
 <li>
 College-level course work in Occupational Health and Safety, Industrial Hygiene, Environmental Engineering or related field is highly desirable.
 </li>
 </ul>
 
 LANGUAGE :
 
 Ability to work and communicate in a multinational environment:
 <ul>
 <li>
 Local language &ndash; excellent verbal and written skills
 </li>
 <li>
 English &ndash; excellent verbal and written skills
 </li>
 <li>
 Additional language - beneficial
 </li>
 </ul>
 
 Knowledge of
 
 : accident prevention and industrial safety practices; safety and occupational health laws and procedures; methods of assessing safety hazards and controls; hazardous materials storage and transfer procedures; emergency preparedness activities.
 
 
 
 Ability to
 
 : identify health and safety hazards and determine proper courses of action to mitigate hazards; conduct accident investigations and identify unsafe conditions, equipment and practices; analyze situations accurately and adopt timely and effective recommendations; interpret safety and environmental laws and regulations; plan and present safety training programs; communicate effectively orally and in writing; establish and maintain effective working relationships.
 
 
 
 TECHNICAL COMPETENCIES:
 
 Computer literacy adapted to the field of training:
 <ul>
 <li>
 Word and Excel
 </li>
 <li>
 PowerPoint
 </li>
 </ul>
 
 INDIVIDUAL
 
 
 CHARACTERISTICS:
 
 To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
 <ul>
 <li>
 Integrity &amp; trustworthiness
 </li>
 <li>
 People Oriented
 </li>
 <li>
 Straightforward
 </li>
 <li>
 Situational Awareness
 </li>
 <li>
 Self development
 </li>
 <li>
 Interpersonal and intercultural skills
 </li>
 <li>
 Motivational skills
 </li>
 <li>
 Planning &amp; organizational skills
 </li>
 <li>
 Communication and listening skills
 </li>
 <li>
 Follow-up
 </li>
 </ul>
 
 OTHER SKILLS:
 
 Depending on region and property
 <ul>
 <li>
 Flexibility in the scheduling
 </li>
 <li>
 Initiative
 </li>
 </ul>
</div>

Senior Safety Supervisor - Egyptian Only

Join Kempinski Hotels and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kempinski Hotels

ABOUT_COMPANY

Human Resources Coordinator

Assistant SPA Manager - Egyptians Only

Assistant Restaurant Manager

Senior Safety Supervisor - Egyptian Only