Qureos Mentor

Kempinski Hotels

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 Application Deadline:
 
 31 March 2026
 
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 United Arab Emirates - Dubai
 
 
 
 
 Description
 
 
 
 The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski&rsquo;s DNA values in order to encourage sales and maximize guest satisfaction.
 
 
 
 Key Responsibilities
 
 
 
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 A courteous, professional and efficient service is provided at all times.
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 All duties and tasks are performed as per the tasks required at the outlet.
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 Be knowledgeable of all services and products offered by the hotel.
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 Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
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 Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
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 Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
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 Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
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 Communicate order details to the Kitchen Staff
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 Serve food and drink orders
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 Arrange table settings and maintain a tidy dining area
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 Deliver checks and collect bill payments
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 Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
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 Ensure that the place of work and surrounding area is kept clean and organized at all times.
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 Successfully perform opening and closing procedures established for the assigned outlet
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 Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
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 Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
 
 
 
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 Job Requirements
 
 
 
 
 Desired Skills &amp; Qualifications:
 
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 Minimum of 1 to 2 years&rsquo; experience in a similar position
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 Preferably in an international, luxury five-star hotel
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 English - excellent communication skills
 
 
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 About Kempinski
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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Restaurant Waiter - Villamore Restaurant

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 Department:
 
 Food &amp; Beverage
 
 
 
 Location:
 
 Oman - Muscat
 
 
 
 
 Description
 
 
 
 The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction.
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 All rules &amp; regulations are strictly adhered within the hotel including hotel&rsquo;s policy on fire and safety as well as hygiene regulations including HACCP.
 </li>
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 The service team is well managed, having delegated the appropriate tasks to the team members.
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 The sales are driven to the outlet&rsquo;s full potential and that budget is adhered to.
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 A High quality of product and service is maintained in the outlet.
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 The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
 
 
 
 
 
 </li>
 </ul>
 
 About Kempinski
 
 
 
 Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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Room Service Order Taker

Join Kempinski Hotels and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kempinski Hotels

About Company

Restaurant Waiter - Villamore Restaurant

Room Service Order Taker