Qureos Mentor

Job Description &ndash; Operations &amp; Quality Control ExecutivePosition OverviewThe Operation Executive will manage daily operations across all branches and kiosks, ensuring efficiency, maintenance, vendor management, and compliance. The role involves overseeing AMCs, coordinating with internal teams, supervising staff, managing CRM, and supporting new branch setups and fit-out projects.Key ResponsibilitiesOperations Management<ul><li>Oversee daily operations across branches and kiosks.</li></ul><ul><li>Implement and monitor SOPs for consistency.</li></ul><ul><li>Prepare weekly and monthly MIS reports.</li></ul><ul><li>Optimize workflow and resource utilization.</li></ul>Quality Control <ul><li>Conduct regular checks to ensure new staff follow company SOPs.</li></ul><ul><li>Monitor hygiene, cleanliness, and safety standards at play areas, kiosks, and event zones.</li></ul><ul><li>Review staff performance during the probation/training period.</li></ul><ul><li>Provide feedback and report gaps in service delivery or behavior.</li></ul><ul><li>Ensure staff adhere to dress code, grooming, and customer service guidelines.</li></ul><ul><li>Observe customer interactions and report issues to the Management.</li></ul><ul><li>Maintain quality reports and recommend improvements in staff training.</li></ul>Maintenance &amp; Vendor Management<ul><li>Manage AMCs for equipment, CCTV, and systems.</li></ul><ul><li>Supervise preventive and corrective maintenance.</li></ul><ul><li>Ensure timely resolution of technical/facility issues.</li></ul>Coordination &amp; Communication<ul><li>Act as a link between branches, kiosks, and office support.</li></ul><ul><li>Coordinate with design, events, and marketing teams for execution.</li></ul><ul><li>Manage CRM systems for customer and operational tracking.</li></ul>Team Supervision<ul><li>Monitor branch supervisors and operational staff.</li></ul><ul><li>Ensure timely reporting, escalation, and adherence to service standards.</li></ul>Project Execution &amp; Fit-Out Works<ul><li>Oversee new projects and branch/shop fit-outs.</li></ul><ul><li>Prepare and manage fit-out schedules.</li></ul><ul><li>Conduct site visits and ensure smooth execution.</li></ul><ul><li>Coordinate timely distribution of products and DIY kits.</li></ul>Compliance &amp; Reporting<ul><li>Ensure adherence to operational and safety standards.</li></ul><ul><li>Maintain updated records and documentation.</li></ul><ul><li>Escalate incidents and follow through on corrective actions.</li></ul>Skills &amp; Competencies<ul><li>Strong organizational and multitasking ability.</li></ul><ul><li>Excellent communication and coordination skills.</li></ul><ul><li>Analytical and reporting skills (MIS, data tracking).</li></ul><ul><li>Knowledge of maintenance and vendor management.</li></ul><ul><li>Proficiency in CRM tools and operational systems.</li></ul><ul><li>Leadership skills to supervise cross-functional teams.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations, or related field.</li></ul><ul><li>3&ndash;5 years&rsquo; experience in operations (multi-location preferred).</li></ul><ul><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li></ul>Job Types: Full-time, PermanentPay: AED3,800.00 - AED4,000.00 per monthExperience:<ul><li>Talabat: 2 years (Required)</li><li>Food &amp; Beverage: 2 years (Required)</li></ul>

Operations Manager

Job descriptionJob SummaryWe are looking for a creative and energetic Sales/Marketing Executive to support our marketing efforts at Kidz Factory. This role involves working closely with different teams&mdash;sales, revenue, F&amp;B, and digital marketing&mdash;to collect useful data and support all business needs.Key Responsibilities<ul><li>Collaborate with operations, customer service, F&amp;B, and finance to ensure smooth delivery of promotions and services.</li></ul><ul><li>Plan seasonal and themed promotions (e.g., school holidays, Eid, Halloween) to attract kids and families.</li></ul><ul><li>Work with designers and digital teams to create engaging content for social media, newsletters, and ads.</li></ul><ul><li>Coordinate with content teams to manage social platforms, paid ads, and email marketing.</li></ul><ul><li>Organize special activities, influencer visits, and media partnerships to enhance brand visibility.</li></ul><ul><li>Identify and pursue sales opportunities including school trips, birthday packages, and group bookings.</li></ul><ul><li>Assist the Finance and Revenue teams in setting pricing strategies for admission, packages, and promotions based on customer requirement, competition, and seasonality.</li></ul><ul><li>Drive group bookings, birthday parties, and corporate events through B2B and B2C outreach.</li></ul><ul><li>Analyse customer data, feedback, and market trends to improve services and campaigns.</li></ul><ul><li>Work closely with operations, F&amp;B, and customer service teams to ensure seamless campaign execution.</li></ul><ul><li>Analyse market trends and kids insights to identify new marketing opportunities.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in marketing, communications, or a related field.</li><li>3 &ndash; 5 years of experience in a similar role in UAE, preferably within the attractions/entertainment industry at an agency.</li><li>Strong understanding of social media platforms, PR, content writing, content creation, advertising, and all other areas related to brand building and positioning. - Excellent communication, project management and analytical skills.</li><li>Creativity, attention to detail, initiative-taker. Ability to work in a fast-paced environment and manage multiple projects simultaneously.</li></ul>Job Type: Full-timePay: From AED2,500.00 per monthLocation:<ul><li>Abu Dhabi (Preferred)</li></ul>

Sales & Marketing Executive(Kids Industry)

Perform routine maintenance tasks around the stores.- Repair and maintain kitchen equipment such as chillers, freezers, Ice Cream Machine, Mixer etc.- Respond promptly to maintenance issues.- Conduct regular inspections to identify potential maintenance needs.- Uphold safety standards, ensuring compliance with regulations.- Maintain accurate records of maintenance activities and equipment status.- Possess a basic understanding of electrical and other systems.- Have a working knowledge of tools, common appliances, and devices.- Purchase materials and equipment as required.- Maintain and assist the team with stock and inventory with regular deliveries.Requirements:- Possess excellent communication and interpersonal skills.- 2 yrs. of experience are required.- Driving License would be and additional asset.Job Type: Contract Contract length: 24 monthsPay: AED2,200.00 - AED2,500.00 per monthLanguage:<ul><li>English, Hindi (Required)</li></ul>

Maintenance Service Technician

Join KF and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Operations Manager

Sales & Marketing Executive(Kids Industry)

Maintenance Service Technician