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Kia NMC الشركة الأهلية للتسويق

<div>
 
 
 High-level Job Purpose Statement
 
 
 
 Responsible for selling parts in workshops, outlets or retail. Assesses needs, takes orders, finds products, and checks out customers.
 
 
 
 
 
 
 Essential Duties and Responsibilities
 
 
 
 
 
 
 
 Customer
 
 
 <ul>
 <li>
 Greet walk in customers as per the service standards specified by the Parts After Sales function
 </li>
 <li>
 Take customer orders promptly and efficiently, communicating pricing and availability
 </li>
 <li>
 Assist customers in finding the appropriate parts for their vehicle
 </li>
 <li>
 Answer customer inquiries about products, prices, availability, and product features
 </li>
 <li>
 Determine sales price for customers for each sale in accordance with Company procedure
 </li>
 <li>
 Sells products/and or services to meet customer needs
 </li>
 <li>
 Locate and obtain ordered parts for customers from the warehouse
 </li>
 <li>
 Supply requested products with correct documentation to obtain customer signature; in case of non-cash customers verify the authorization to deliver
 </li>
 <li>
 Inspect returned defective parts to ensure correct replacement part is purchased
 </li>
 <li>
 Handle warranty or defective parts for customers in accordance with Company procedure
 </li>
 </ul>
 
 
 
 
 
 Operations
 
 
 <ul>
 <li>
 Promptly provide the correct required spare parts to the workshops or customers (retail &amp; outlet)
 </li>
 <li>
 Report out of stock situations to the ordering department and follow up on the delivery of parts shipments
 </li>
 <li>
 Place order where parts required are out of stock and request payment accordingly
 </li>
 <li>
 Escalate the requests to department management that represent high risk such as critical client, low stock items, damaged parts in stock, etc.
 </li>
 <li>
 Prepare quotations for spares as requested by sales staff or insurance claims
 </li>
 <li>
 Execute orders where sales staff or insurance companies give the necessary approvals to proceed with the supply of spare parts
 </li>
 <li>
 Assist with preparing and maintaining merchandise displays
 </li>
 </ul>
 
 
 Administration
 
 
 <ul>
 <li>
 Maintain confidentiality of pricing lists and structures as required by Company policy
 </li>
 <li>
 Record sales and/or counter transactions
 </li>
 <li>
 Enter &ldquo;lost sales&rdquo; report where inventory is out of stock
 </li>
 <li>
 Prepare invoice on system for charge to the correct job order
 </li>
 <li>
 Prepare invoices on system for payments of parts by customer
 </li>
 <li>
 Keep accurate records of all repair orders, invoices, insurance estimates, and special order parts
 </li>
 <li>
 Prepare regular management reports regarding parts sales status and other related activities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Minimum Requirements for the Role
 
 
 
 
 Qualifications
 
 
 
 High School Diploma
 
 
 Technical certification
 
 
 
 Experience
 
 
 
 4+ years&rsquo; experience in automotive industry; 2 Year or relevant work experience in sales.
 
 
 
 Knowledge, Skills and Abilities
 
 
 
 Excellent verbal and written communication skills
 
 
 Excellent computer skills;
 
 
 Fluent in English and Arabic.
 
 
 Excellent interpersonal skills
 
</div>

Parts Sales Consultant

Join Kia NMC الشركة الأهلية للتسويق and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kia NMC الشركة الأهلية للتسويق

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Parts Sales Consultant