Qureos Mentor

Kikoff

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 People Operations Specialist - Onboarding
 
 
 
 
 About Kikoff
 
 
 
 Kikoff is a profitable fintech unicorn on a mission to help millions of Americans build credit and financial independence. Having grown from 10 to 150+ employees over the past four years, we're scaling rapidly while maintaining our culture of excellence and intensity. We believe in moving fast, raising the bar, and drinking from the firehose - and we need someone who can ensure every new hire is ready to thrive in this environment from day one.
 
 
 
 The Opportunity
 
 
 
 We're looking for a People Operations Specialist to own and revolutionize our onboarding experience. You'll be responsible for transforming high-potential candidates into fully ramped Kikoff team members, managing multiple cohorts per week through an intensive onboarding program. This is a high-visibility role reporting directly to our Chief of Staff/VP of HR, with clear paths to HRBP or People program management leadership.
 
 
 This isn't your typical warm-and-fuzzy HR role. You'll be equal parts operational executor, cultural ambassador, and accountability driver - ensuring new hires are welcomed warmly while being pushed to ramp faster than they thought possible.
 
 
 
 What You'll Own
 
 
 
 
 Pre-Boarding Operations (25%)
 
 
 
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 Coordinate end-to-end visa and immigration processes for international employees
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 Manage background check processes to ensure on-time starts
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 Temporarily own IT systems and equipment coordination (until IT Manager hire)
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 Track and resolve any pre-boarding blockers that could delay start dates
 
 
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 Onboarding Program Execution (50%)
 
 
 
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 Design and execute cohort-based onboarding for new hires weekly
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 Coordinate and schedule cross-functional programming, ensuring all departments deliver their components
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 Create an intense yet welcoming experience that reinforces our hard-charging culture
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 Maintain energy and momentum throughout the onboarding journey
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 Ensure seamless logistics from day 1 through 90-day milestone
 
 
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 Program Innovation &amp; Improvement (25%)
 
 
 
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 Partner with leadership to continuously iterate on onboarding programming
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 Define and track success metrics including time-to-productivity, new hire NPS, and manager satisfaction
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 Identify bottlenecks and implement data-driven improvements
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 Push departments to develop role-specific onboarding tracks
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 Collaborate with our People Analytics &amp; Insights Strategist to measure program effectiveness
 
 
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 What Success Looks Like
 
 
 
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 Onboarding runs smoothly without executive involvement in logistics
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 New hires consistently rate their onboarding experience 4.5+ out of 5
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 Managers report new hires are productive 20% faster than baseline
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 Successful experiments and iterations launched monthly
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 Zero delays or mishaps in pre-boarding logistics
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 Other functions proactively engage in delivering their onboarding components
 
 
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 You'll Thrive in This Role If You
 
 
 
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 Live for operational excellence: You're naturally organized, detail-obsessed, and nothing falls through the cracks on your watch
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 Influence without authority: You've successfully coordinated complex projects across multiple stakeholders who don't report to you
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 Balance warmth with intensity: You can make someone feel welcomed while pushing them to perform at their highest level
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 Think in systems and data: You don't measure success by "feelings" but by metrics, trends, and quantifiable improvements
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 Learn and iterate quickly: You're comfortable with ambiguity and see every week as a chance to make onboarding better
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 Communicate with precision: You can create clear, thoughtful content and facilitate engaging programming
 
 
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 Experience We're Looking For
 
 
 
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 1-2+ years of experience in operations, HR, consulting, or program management (exceptional high-slope candidates with less experience will be considered)
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 Track record of managing complex, multi-stakeholder processes
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 Experience in high-growth tech companies or fast-paced consulting environments preferred
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 Data analysis skills and comfort with metrics-driven decision making
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 Bachelor's degree or equivalent experience
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 Bonus: Experience with visa/immigration processes or HRIS systems
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People Operations Specialist

Join Kikoff and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kikoff

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People Operations Specialist