Abrar Admin

Killam Development

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 Job Type
 
 
 Full-time
 
 
 
 Description
 
 
 
 Summary:
 
 
 Looking for a well-rounded individual to join and help support the Killam Companies Information Technology Department.
 
 
 
 Essential Duties/responsibilities
 
 
 
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 Provide support to users and serve as the first point of contact for support requests
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 Troubleshoot hardware and software issues in a timely manner
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 Install, configure, and manage hardware and software components to ensure usability
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 Install, configure, and manage IP phones and video conferencing systems
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 Install and terminate Cat 5 / Cat 6 cabling
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 Upgrade system components and reinstall compatible operating systems and required software
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 Install and upgrade antivirus software to maintain security at the user level
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 Maintain system updates and patches across computers, iPhones, iPads, and other organizational devices
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 Monitor internal system reporting tools, report vulnerabilities, and partner with the IT team to resolve them
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 Perform tests and evaluations of new hardware and software
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 Maintain hardware and software inventory
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 Develop and maintain IT documentation and procedures
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 Build and maintain strong working relationships across all departments
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 Stay current with emerging trends and technologies in IT support
 
 
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 Requirements
 
 
 
 Technical Requirements:
 
 
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 Windows 10/11
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 macOS
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 Microsoft Office Products: Word, Excel, Outlook, Access
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 Active Directory
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 Network troubleshooting
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 VMware
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 Exchange Server
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 Antivirus and Firewall Functions
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 CCTV
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 IP-Phone/ VoIP systems
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 VPN
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 SQL Fundamentals
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 Internet security and data privacy principles
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 Event log analysis
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 Remote support tools
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 Printer and peripheral support
 
 
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 Education
 
 
 
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 High school diploma or equivalent required
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 Associate Degree in Computer Science, or similar relevant field
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 Certifications are a plus but not required ex. CompTIA A+
 
 
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 Experience
 
 
 
 2+ years of experience in computer networks and systems maintenance.
 
 
 Location:
 
 
 Killam Oil and Gas., Ltd is located Laredo, Texas; this is an in-office position based at our office in Laredo, all applicants will be required to relocate, if necessary.
 
 
 
 Skills
 
 
 
 Must have the following skills and/or abilities:
 
 
 <ul>
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 Confidentiality and discretion
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 Strong communication skills
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 Ability to work as part of a team
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 Methodical, organized, and disciplined approach to problem-solving
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 Critical thinking and analytical skills
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 Attention to detail and thoroughness
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 Strong user focus and a genuine desire to assist coworkers
 
 
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 </ul>
 
 Licenses/Certifications
 
 
 
 Must have a current valid driver&rsquo;s license and a excellent driving record.
 
 
 
 Physical Requirements
 
 
 
 Must be able to perform the following physical activity on a frequent to constant basis:
 
 
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 Sit for long periods of time.
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 Lift 10&ndash;20 lbs. of files, plans, office supplies, or similar items.
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 Constantly uses fingers and hands when dialing/answering the telephone and operating a computer or other office machinery, such as a copy machine, scanner, and computer printer.
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 Ability to hear average or normal conversations and receive ordinary information through verbal communications in person or detect objects in and around job site over the telephone.
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 Average, ordinary visual acuity is necessary to prepare or inspect documents; operate a computer or other office machinery.
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 Walk short distances on slippery, even, and/or uneven surfaces.
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 Stand, bend, stoop, kneel, crouch, twist, turn, or crawl.
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 Fluency in both English and Spanish is required.
 
 
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 </ul>
 
 Working Conditions
 
 
 
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 Majority of work is performed in an office atmosphere located inside a building with no hazardous or significantly unpleasant conditions.
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 May require in frequent job site visits involve performing work in outdoor weather conditions with exposure to extreme cold, heat, and noise depending upon project site.
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 May travel locally during the workday.
 
 
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 Other Requirements
 
 
 
 Must be able to:
 
 
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 Adhere to the highest standards of ethics, integrity, professionalism, and discretion.
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 Project a courteous, professional and positive approach with clients, subcontractors, employees, and authorizing agencies while providing prompt, efficient, and accurate assistance.
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 Follow and exchange basic instructions, information, and guidelines.
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 Make decisions based on experience or knowledge with minimal supervision.
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 Participate in training and development opportunities offered to maintain related software and safety knowledge.
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 Adhere to and perform functions according to company and OSHA safety guidelines.
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 Maintain regular, timely, and predictable attendance.
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 Represent the company in a professional manner to callers and visitors.
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 </ul>
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IT Support Technician

Join Killam Development and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Killam Development

About Company

IT Support Technician