Qureos Mentor

Kingdom World Trading SPC

Key Responsibilities:<ul><li>Lead new IT projects and Change Requests (CRs) from initiation to delivery.</li><li>Evaluate vendor proposals (RFPs) and provide technical recommendations.</li><li>Review and recommend architecture and technologies for projects.</li><li>Plan, execute, and monitor project progress.</li><li>Prepare and execute SIT test cases; support UAT and end-user testing.</li><li>Track, troubleshoot, and resolve project-related issues.</li><li>Plan, review, and analyze performance testing; provide troubleshooting and fix recommendations.</li><li>Handle data migration activities if required.</li><li>Prepare comprehensive project documentation.</li><li>Provide test support for service applications.</li></ul>Key Interactions:<ul><li>Vendors: Technical coordination for project and CR implementation.</li><li>All Departments/Sections: Coordination for implementation of new projects and CRs.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, IT, or related field.</li><li>Minimum 5 years of experience in IT with application development, support, and implementation.</li><li>Strong understanding of software development methodologies (Waterfall and Agile).</li><li>Knowledge of ITMS and ITIL frameworks.</li><li>Professional certifications are preferred.</li></ul>Primary Skills:<ul><li>Strong Oracle SQL &amp; PL/SQL (procedures, functions, packages, triggers).</li><li>Build ETL pipelines using PL/SQL (merge, update, insert, staging logic).</li><li>Data extraction, transformation, and cleansing using PL/SQL scripts.</li><li>Design staging tables, delta logic, and error handling in Oracle.</li><li>Experience loading data into Microsoft Dynamics 365 CRM.</li><li>Understanding of CRM entities, GUIDs, lookups, and relationships.</li><li>Data quality, deduplication, and reconciliation.</li><li>API integrations (REST/OData).</li><li>Documentation, data mapping, and coordination skills.</li><li>Familiarity with JSON, XML, CSV transformations.</li><li>Basic DevOps knowledge for versioning and deployment.</li></ul>Secondary Skills:<ul><li>Exposure to Oracle Data Integrator (ODI) for orchestration.</li><li>Knowledge of Dataverse schema and metadata.</li><li>Basic understanding of Azure ADF / Logic Apps.</li><li>CRM configuration (entities, fields, option sets).</li></ul>Behavioral &amp; Management Skills:<ul><li>Good interpersonal and communication skills.</li><li>Self-motivated, punctual, dedicated, and responsive.</li><li>Strong team leadership and project management abilities.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Job Type: Full-timePay: RO500.000 - RO1,000.000 per month

Technical Lead – IT Projects & CRs

Main Role (Overall Accountability)<ul><li>Manage all the business analysis end-to-end for all change requests.</li><li>Analyze, define, detail and ensure that documentation of business requirements has enough details to</li></ul>be developed as software.<ul><li>Serve as a liaison between business and IT teams by facilitating communication and determining</li></ul>software objectives that align with stated and unstated business needs.Principal Accountabilities<ul><li>Complete understanding of business requirements and bank&rsquo;s processes / systems.</li><li>Prioritize initiatives based on business needs and requirements.</li><li>Ability to translate the business requirements into coherent, usable technology requirements and</li></ul>effectively document the same.<ul><li>Elicit business requirements using requirements workshop, document analysis, surveys, business</li></ul>process descriptions, use cases, scenarios and workflow analysis.<ul><li>Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop</li></ul>and implement solutions.<ul><li>Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose</li></ul>High-level information into detailed business requirement document.<ul><li>Analysis of the feasibility and impact of various change requests received from departments in the</li></ul>modules / changes managed.<ul><li>Acts as a liaison between business users and technical analysts / developers in the analysis, design,</li></ul>configuration, testing and support of systems to ensure optimal operational performance. Coordinatewith the Scrum Master to align user story grooming tasks into sprint plans.<ul><li>Be the liaison between the Business units, operations team, technology teams and support teams.</li><li>Coordinate and ensure implementation of detailed requirements from the business stakeholders on: -</li></ul>o Details of changeo Impact analysiso expected process improvements<ul><li>Ensure effective change management and coordinate with the business and IT teams on various</li></ul>sprint planning activities.<ul><li>Conduct meetings and presentations to share ideas and findings.</li><li>Identify the customization requirements wherever applicable and develop detailed user stories</li></ul>following best practices, ensuring to capture specifications and functional design.<ul><li>Responsibility to complete all BA related documentation and ensure solutions meet business needs</li></ul>and requirements.OfficialThis Document is classified as Official<ul><li>Prepare testing strategy document, including test cases/scenarios for any relevant testing such as</li></ul>UAT, sanity, regression, pilot and others.<ul><li>Support the timely and effective implementation of agile initiatives.</li><li>Use expert judgment to identify and mitigate risks arising out of existing and proposed digital initiatives</li></ul>to ensure that development and enhancement of changes comply with Information Security, InternalControls, Compliance and Legal.<ul><li>Identify and document any gaps found during various agile delivery phases and coordinate with the</li></ul>stakeholders to develop the most appropriate approaches to address them.<ul><li>Coordinate the testing activities (UAT) with the business users ensuring status updates are sent in</li></ul>accordance to the approved strategy and timely execution of the cases/scenarios.<ul><li>Support the preparation and development of training materials. coordinate with the training</li></ul>department to ensure effective end user training for all projects / changes done.<ul><li>Assist operations, branch, parameters &amp; other business team for the functional queries in the product.</li><li>Gather critical information from various stakeholders and publish useful MIS to business head.</li><li>Final sign off, documentation process and migration to the production environment.</li></ul>Other tasks and Duties<ul><li>To adhere to the bank policies and procedures.</li><li>To be responsible for personal learning and development.</li><li>To administrate and organize own work to ensure that it is accurate and meets quality targets,</li></ul>reasonable deadlines and reporting requirements.<ul><li>To undertake any other tasks, duties assigned by the direct superior.</li></ul>Skills and Competencies<ul><li>Excellent networking capabilities to ensure that relationships are utilized positively to get the work</li></ul>done without delays<ul><li>Excellent analytical skills and knowledge of IT implementation</li><li>Excellent oral and written communication skills</li><li>Excellent interpersonal, problem-solving and project management skills</li><li>Must be tactful, mature, and flexible with empathetic approach</li><li>Strong communication and presentation skills</li><li>Excellent negotiation skill</li><li>Experience with agile planning and development tools (Atlassian-Jira, Confluence, Zephyr)</li><li>Demonstrated ability to communicate complex technical information in a condensed manner to</li></ul>various stakeholders verbally and in writing<ul><li>To have a good understanding of bank&rsquo;s implemented retail IBPS processes and a strong ability to</li></ul>understand the business needs and translate them into user journeys/stories<ul><li>Able to upskill bank&rsquo;s in-house business analysts</li></ul>Qualifications<ul><li>Deep knowledge of agile practices, frameworks, and techniques</li><li>Bachelor&rsquo;s degree (or equivalent years of experience)</li><li>5-7 years of experience with business analysis in banking</li><li>Overall knowledge of banking business</li><li>Background in Newgen&rsquo;s BPM product for branch process automation</li><li>Agile or scrum certification preferred (e.g. CSM, CSP, CSPO, PSPO)</li><li>Overall IELTS score of 7.0 and above (with minimum score of 6.5 for each individual band), or its</li></ul>equivalent in TOEFL; overall score of 94 and above (with minimum score of 20 for each individualsection)Job Type: Full-timePay: RO800.000 - RO1,000.000 per month

Senior Business Analyst

Physical Server Infrastructure:&middot; Management and Administration of Physical Server Infrastructure including HPE synergy enclosures, Blade and rack Mountable servers&middot; Responsible for Server Capacity requirements&middot; Planning &amp; Requirement Gathering&middot; Commissioning / Decommissioning of Server Hardware&middot; Maintenance and Troubleshooting Root Cause Analysis with Timely resolution&middot; Co-ordinating with principle Vendor as part of RMA (Return Material Authorization) process.&middot; Vendor Management and Escalation&middot; Server Administration hosting various Operating Systems&middot; Knowledge on Storage Systems&middot; Knowledge on Windows / RHEL Operating SystemsVirtual Infrastructure:&middot; Installation and deployment of VMware vCenter 6.x/7.x&middot; Installation and deployment of VMware ESX 6.x/7.x HPE Blade and rack mountable servers&middot; Configuring and administering virtual networks on standard and distributed switches within Virtual environment&middot; Maintenance and Management of application and service availability in virtual environment &ndash; vSphere features (HA &amp; DRS)&middot; Managing clusters, resource pools, templates, virtual machine deployments in Virtual environment&middot; P2V &amp; V2V migration based on the requirements.&middot; VM resource capacity planning and maintaining server load across clusters and standalone ESX serversBackup &amp; Dataprotection:&middot; Responsible for Virtual environment Backup with Veeam Backup software and Tape Backup software&middot; Management of Backup jobs and enable VM protection based on daily, weekly, monthly basis recovery capacity&middot; Proactive monitoring and alerting. Reporting using available Virtual environment mgmt. toolsAudit, Security and Compliance&middot; Ensure proactive implementation of ISO, audit and compliance controls into systems and projectsPersonnel Specifications<ul><li>Graduate or Diploma in Education</li></ul><ul><li>Experience of 10 years in a reputed organization in I.T</li></ul><ul><li>Professional Trainings or Certifications on Virtualization, Backup, Server HW administration etc., -</li></ul><ul><li>Good communication skills and interpersonal skills</li></ul><ul><li>Good analytical, planning, implementation and time management skills</li></ul>Job Type: Full-timePay: RO800.000 - RO1,300.000 per month

IT Infrastructure & VMWare System Administrator

Join Kingdom World Trading SPC and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kingdom World Trading SPC

ABOUT_COMPANY

Technical Lead – IT Projects & CRs

Senior Business Analyst

IT Infrastructure & VMWare System Administrator