Qureos Mentor

Kirkland & Ellis

<div>About Kirkland &amp; Ellis
At Kirkland &amp; Ellis, we don&rsquo;t just meet the standard for legal excellence &mdash; we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 23 offices worldwide. Our dedicated professionals share our lawyers&rsquo; commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.
What You&rsquo;ll Do
Do you enjoy solving technology challenges while delivering hands-on support that keeps professionals productive and connected? 
As a Technology Support Analyst I, you&rsquo;ll provide day-to-day technical support for desktop hardware, software, and workplace technology across the firm. This role focuses on diagnosing and resolving issues related to personal computers, mobile devices, and collaboration tools while ensuring a seamless user experience for attorneys and business professionals.<div> 
Working closely with other Information Technology (IT) teams, you&rsquo;ll troubleshoot a variety of desktop and application issues, assist with system upgrades and deployments, and support conference room technology. Success in this role requires strong analytical thinking, excellent customer service, and the ability to remain organized and responsive in high-pressure environments with competing priorities. 
You&rsquo;ll also contribute to firmwide technology rollouts, participate in scheduled maintenance windows, and help maintain accurate documentation and ticket tracking to support efficient service delivery. 
This position requires the individual to be in the office 100% of the time. 
 
<ul><li>Desktop Support &amp; Troubleshooting: Diagnose, repair, and maintain personal computers, peripherals, and software applications to ensure reliable day-to-day operations.</li><li>Technical Issue Resolution: Investigate user-reported issues and determine the best resolution through hands-on troubleshooting or timely escalation to specialized technical teams.</li><li>Operating System &amp; Application Support: Provide support for Microsoft Windows 11, Microsoft 365 applications, and other firm-standard software used across the organization.</li><li>Remote Access Support: Assist users with remote computing tools including virtual private networks (VPN), Citrix environments, and remote support solutions.</li><li>Mobile Device Assistance: Configure and troubleshoot mobile devices such as iPhones and iPads, including mobile device management tools and authentication solutions.</li><li>Audio-Visual &amp; Conference Room Support: Set up and troubleshoot video conferencing and audio systems to ensure meetings and presentations run smoothly.</li><li>Ticket Management &amp; Documentation: Record and track all requests and incidents within the service management platform, maintaining accurate documentation and ownership throughout the resolution process.</li><li>Knowledge Sharing &amp; Process Improvement: Document new solutions, troubleshooting techniques, and process updates to strengthen internal knowledge resources.</li><li>Team Collaboration: Partner with colleagues and cross-functional technology teams to resolve complex issues and support firmwide technology initiatives.</li><li>Technology Rollouts &amp; Maintenance: Assist with system upgrades, project deployments, and scheduled maintenance windows, including occasional evening or weekend work when required.</li></ul> 
</div>What You&rsquo;ll Bring
<ul><li>Education: Bachelor&rsquo;s degree in Computer Science or a related field, or equivalent experience</li><li>Experience: 3&ndash;4 years of technology support experience in a professional services environment; law firm experience is preferred.</li><li>Desktop &amp; Operating System Expertise: Experience supporting Windows-based environments, desktop hardware, and enterprise productivity applications.</li><li>Remote Access &amp; Collaboration Tools: Familiarity with remote computing technologies such as Citrix, virtual private networks (VPN), and remote support platforms.</li><li>Mobile &amp; Device Support: Experience configuring and troubleshooting iOS devices, along with basic knowledge of macOS environments.</li><li>Networking &amp; Voice Systems Knowledge: Basic understanding of wireless networking and Voice over Internet Protocol (VoIP) telephone systems.</li><li>Service Management Systems: Experience using ticketing platforms such as ServiceNow or similar Information Technology Service Management (ITSM) systems.</li><li>Customer Service &amp; Communication: Strong interpersonal, written, and verbal communication skills with the ability to support professionals across all levels of the organization.</li><li>Problem-Solving &amp; Organization: Ability to prioritize multiple issues, analyze technical problems, and deliver efficient solutions in fast-paced environments.</li><li>Certifications (Preferred): CompTIA A+ and/or Microsoft certifications are desirable.</li><li>Additional Technical Exposure (Preferred): Experience supporting audio-visual technology or conference room systems is a plus.</li></ul>
If you&rsquo;re passionate about hands-on technology support and enjoy helping professionals stay productive through reliable IT solutions, we encourage you to apply and grow your career with our team. 
How to Apply
Thank you for your interest in Kirkland &amp; Ellis LLP. To complete an application and submit your resume, please click &quot;Apply Now.&quot;
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee&rsquo;s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Onsite #LI-LB1</div>

Technology Support Analyst I

<div>About Kirkland &amp; Ellis
At Kirkland &amp; Ellis, we don&rsquo;t just meet the standard for legal excellence &mdash; we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 23 offices worldwide. Our dedicated professionals share our lawyers&rsquo; commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.
What You&rsquo;ll Do
Are you a highly organized communicator who thrives on turning complex information into compelling, client-ready materials? As a Proposal Coordinator, you&rsquo;ll play a key role within the Firm&rsquo;s Marketing &amp; Business Development (MBD) team helping showcase the depth of Kirkland &amp; Ellis&rsquo; experience and capabilities to current and prospective clients.
In this role, you&rsquo;ll support the Firm&rsquo;s responses to Requests for Proposals (RFPs), collaborating with attorneys and business development professionals to craft tailored, polished submissions across a wide range of practice areas, including corporate, intellectual property, litigation and restructuring. Working closely with the Business Development Associate Director of Proposals, you&rsquo;ll help coordinate proposal development from start to finish; bringing together insights, data and content that highlight the Firm&rsquo;s strengths.
This is an excellent opportunity for someone who enjoys balancing writing, project management and cross-team collaboration in a fast-paced environment. Success in this role comes from curiosity, strong organization and the ability to anticipate needs while keeping multiple stakeholders aligned and on schedule. You&rsquo;ll also build trusted relationships across the Firm, becoming a go-to resource for colleagues seeking responsive, high-quality proposal support.<ul><li>
Proposal Development &amp; Coordination &ndash; Assist with the preparation and production of client proposal responses, ensuring submissions are clear, accurate and aligned with firm standards.</li><li>
Content Drafting &amp; Editing &ndash; Draft, edit and refine proposal content using internal resources, databases and materials from across the Firm to craft compelling responses.</li><li>
Cross-Team Collaboration &ndash; Work closely with partners, associates, knowledge managers and business development colleagues to gather insights and tailor proposal materials to client needs.</li><li>
Project Management &ndash; Coordinate proposal timelines, track deliverables and help keep attorneys and practice group teams organized to meet deadlines.</li><li>
Multi-Platform Document Preparation &ndash; Create and format proposal drafts using Microsoft Word, PowerPoint, Excel and client submission portals.</li><li>
Data Tracking &amp; Reporting &ndash; Maintain proposal tracking and reporting using Microsoft Excel, SharePoint and Salesforce (CRM).</li><li>
Fee &amp; Financial Coordination &ndash; Support fee estimate reporting and collaborate with the finance team to gather billing rates and address client fee inquiries.</li><li>
Database &amp; Resource Management &ndash; Maintain proposal tracking systems and databases that support business development initiatives across the Firm.</li></ul>
What You&rsquo;ll Bring
<ul><li>Bachelor&rsquo;s degree required; degrees in communications, English, journalism, marketing, business, history or a legal-related field; with at least 3 years of experience in a law firm or professional services environment is preferred.</li><li>
Communication &amp; Writing Skills &ndash; Exceptional written and verbal communication abilities, including strong editing and proofreading skills and familiarity with Associated Press (AP) style and journalistic writing principles.</li><li>
Organization &amp; Project Management &ndash; Proven ability to manage multiple priorities, coordinate stakeholders and deliver high-quality work in a fast-paced, deadline-driven environment.</li><li>
Collaboration &amp; Client Service &ndash; Strong interpersonal skills with the ability to build relationships and interact professionally with attorneys, clients and colleagues at all levels.</li><li>
Analytical Thinking &ndash; Ability to synthesize complex legal, financial and business information into clear, persuasive narratives.</li><li>
Technology &amp; Research Tools &ndash; Proficiency with Microsoft Office (Outlook, Word, PowerPoint and Excel) and comfort learning new systems; experience with Salesforce (CRM) and market intelligence platforms such as Deal Point Data, Mergermarket, Bloomberg, London Stock Exchange Group (LSEG) Workspace, or S&amp;P Capital IQ is a plus.</li><li>
Adaptability &amp; Initiative &ndash; Ability to navigate ambiguity, take initiative and move projects forward while exercising sound judgment and attention to detail.</li><li>
Professionalism &amp; Discretion &ndash; Strong judgment and ability to handle confidential or sensitive information responsibly.</li><li>
Flexibility &ndash; Willingness to work overtime as needed, including occasional evenings, weekends or holidays.</li></ul>
If you&rsquo;re excited to bring organization, curiosity and strong writing skills to a collaborative team that supports high-impact business development initiatives, we&rsquo;d love to hear from you.
How to Apply
Thank you for your interest in Kirkland &amp; Ellis LLP. To complete an application and submit your resume, please click &quot;Apply Now.&quot;
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee&rsquo;s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Hybrid #LI-MP1</div>

Proposal Coordinator

<div>About Kirkland &amp; Ellis
At Kirkland &amp; Ellis, we don&rsquo;t just meet the standard for legal excellence &mdash; we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 23 offices worldwide. Our dedicated professionals share our lawyers&rsquo; commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.
What You&rsquo;ll Do
Are you a finance professional who enjoys turning complex technology spending into clear, actionable insights? 
As an Analyst, IT Financial Operations, you&rsquo;ll play a key role in supporting the financial planning, analysis, and operational governance of the firm&rsquo;s technology portfolio. Reporting to the Associate Director within the Information Technology (IT) organization, this role helps ensure financial transparency, disciplined spending, and accurate reporting across technology initiatives.<div> 
You&rsquo;ll collaborate closely with IT leadership, Vendor Management, Procurement, and Firm Finance to support budgeting, forecasting, project investment analysis, and financial reporting. By maintaining strong financial models, validating assumptions, and identifying risks, you&rsquo;ll help stakeholders make informed decisions about technology investments while improving financial processes and governance across the portfolio. 
 
<ul><li>Technology Financial Planning &ndash; Maintain portfolio financial models, planning trackers, and budget files that support consistent governance and accurate financial planning across IT initiatives.</li><li>Budget Tracking &amp; Variance Analysis &ndash; Monitor actual spend versus budget and forecast, prepare structured variance analysis, and highlight key financial drivers and trends.</li><li>Forecasting Support &ndash; Contribute to reforecasting cycles by gathering inputs, validating financial data, and updating models to ensure planning accuracy.</li><li>Project Financial Analysis &ndash; Develop project cost estimates across labor, infrastructure, software licensing, and vendor services while supporting business case development and investment analysis.</li><li>Investment Evaluation &ndash; Assist in evaluating financial implications of project alternatives and ensure financial data aligns with governance and project intake processes.</li><li>Portfolio Spend Oversight &ndash; Maintain accurate tracking of technology portfolio spend, commitments, and reconciliations while ensuring documentation remains audit-ready.</li><li>Financial Reporting &ndash; Produce recurring reports and summaries that communicate technology financial performance clearly to both technical and business stakeholders.</li><li>Vendor Financial Coordination &ndash; Validate vendor financial documentation, track vendor spend against forecasts, and support financial review of contract renewals and adjustments.</li><li>Financial Governance &amp; Controls &ndash; Monitor spend patterns, flag irregularities, and help maintain strong financial controls across the IT portfolio.</li><li>Process &amp; Data Improvement &ndash; Maintain standardized templates and financial governance tools while supporting initiatives that improve financial data quality and consistency.</li><li>FinOps &amp; Cloud Cost Awareness &ndash; Assist with Financial Operations (FinOps) initiatives, including cloud spend tracking and reporting to support responsible technology cost management.</li><li>Stakeholder Financial Guidance &ndash; Provide day-to-day financial support and insight to IT stakeholders to help them understand and manage budget performance.</li></ul> 
</div>What You&rsquo;ll Bring
<ul><li>Education &ndash; bachelor&rsquo;s degree in finance, Accounting, Business Administration, or a related field (or equivalent experience).</li><li>Professional Experience &ndash; 4&ndash;6 years of progressive experience in financial analysis, budgeting, accounting, or technology financial operations.</li><li>Technology Financial Expertise &ndash; Strong understanding of IT cost structures, including infrastructure, cloud services, software licensing, labor, managed services, and project-based investments.</li><li>Financial Planning &amp; Analysis Skills &ndash; Experience supporting IT budgeting, forecasting, financial modeling, and technology portfolio financial management.</li><li>Advanced Data &amp; Modeling Skills &ndash; Strong analytical capabilities with advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUPs, formulas, and financial modeling.</li><li>Financial Systems &amp; Reporting Tools &ndash; Experience working with financial or procure-to-pay (P2P) systems such as Coupa, with exposure to reporting tools like Microsoft Power BI.</li><li>Governance &amp; Process Awareness &ndash; Familiarity with project governance and intake processes, with the ability to align financial data with structured review workflows.</li><li>Vendor &amp; Procurement Collaboration &ndash; Experience coordinating with Finance, Procurement, and Vendor Management teams on invoices, vendor spend tracking, and contract financial inputs.</li><li>Analytical Communication &ndash; Ability to interpret complex financial data and communicate insights clearly to both technical and non-technical stakeholders.</li><li>Organization &amp; Precision &ndash; High attention to detail with strong organizational skills and a commitment to maintaining accurate, reliable financial information.</li></ul>
Preferred experience includes exposure to cloud cost management, Financial Operations (FinOps) practices, vendor proposal evaluation, or financial consulting within professional services or legal environments. 
 
If you&rsquo;re energized by the opportunity to bring clarity and financial discipline to technology investments&mdash;and enjoy partnering with cross-functional teams to drive smarter decisions&mdash;we&rsquo;d love to hear from you. 
Compensation
The base salary range below represents the low and high end of the salary range for this position in Chicago. This range may differ based on your geographic location and cost of living considerations. At Kirkland &amp; Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.
Compensation Range:
Chicago: $96,000 - $106,000
How to Apply
Thank you for your interest in Kirkland &amp; Ellis LLP. To complete an application and submit your resume, please click &quot;Apply Now.&quot;
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee&rsquo;s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.</div>

IT Financial Operations Analyst

<div>About Kirkland &amp; Ellis
At Kirkland &amp; Ellis, we don&rsquo;t just meet the standard for legal excellence &mdash; we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 23 offices worldwide. Our dedicated professionals share our lawyers&rsquo; commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.
What You&rsquo;ll Do
Are you a skilled technology support professional who thrives in fast-paced environments and enjoys solving complex technical challenges while delivering exceptional client service? 
As a Service Desk Analyst II, you&rsquo;ll play a key role within the Global Information Technology (IT) Service Desk&mdash;providing high-touch technical support to attorneys, legal assistants, and business professionals across the firm. Operating within a 24/7 support environment, you&rsquo;ll serve as the first point of contact for technology-related questions and issues, helping users quickly resolve problems and stay productive. 
In this role, you&rsquo;ll troubleshoot a wide range of desktop, application, and remote access issues while maintaining a strong focus on customer service. You&rsquo;ll also collaborate closely with specialized technical teams, escalate complex issues when needed, and ensure that every interaction is documented and followed through to resolution. Your expertise and proactive mindset will help maintain high service standards and contribute to the continuous improvement of Service Desk operations.<div> 
Schedule: 10:00am-6:00pm Saturday-Wednesday
 
 
<ul><li>Frontline Technical Support: Serve as a primary point of contact for technology-related inquiries via phone and email, resolving a high percentage of issues at first contact and escalating more complex problems to the appropriate technical teams.</li><li>Issue Tracking &amp; Documentation: Accurately record and manage support requests within the Information Technology Service Management (ITSM) ticketing system, ensuring all incidents, requests, and resolutions are fully documented.</li><li>Ticket Monitoring &amp; Follow-Up: Track open tickets, coordinate with referral technicians, and follow up with users after resolution to confirm quality and satisfaction.</li><li>Advanced Troubleshooting: Diagnose and resolve issues related to desktop hardware, operating systems, applications, networking, and remote access using structured troubleshooting methodologies.</li><li>Customer-Focused Service Delivery: Provide prompt, professional, and courteous support while maintaining strong relationships with users across all levels of the organization.</li><li>Technology Support Across Platforms: Assist with Microsoft Windows environments, Microsoft Office applications, remote computing tools, mobile device setup and troubleshooting, and other enterprise technologies.</li><li>Collaboration Across IT Teams: Partner with infrastructure, networking, and application teams to resolve complex issues and ensure seamless support for end users.</li><li>Knowledge Sharing &amp; Documentation: Capture new solutions, troubleshooting insights, and best practices to strengthen the Service Desk knowledge base.</li><li>Process &amp; Policy Adherence: Follow established firm policies, standards, procedures, and escalation guidelines while maintaining high service quality.</li><li>Team Collaboration: Contribute to a supportive team environment by sharing expertise, assisting colleagues during peak demand, and helping maintain consistent service levels.</li><li>Operational Support: Participate in training, technology updates, on-call rotations, and occasional overtime to support continuous Service Desk operations.</li></ul> 
</div>What You&rsquo;ll Bring
<ul><li>Education: Bachelor&rsquo;s degree or equivalent experience.</li><li>Experience: 5&ndash;7 years of experience in a technology support role within a professional services environment; law firm experience is strongly preferred.</li><li>Technical Expertise: Strong troubleshooting experience across Windows operating systems, Microsoft Office applications, desktop hardware, and enterprise software environments.</li><li>Remote Access &amp; Virtual Environments: Experience supporting remote computing technologies such as virtual desktop infrastructure (VDI), Citrix, and virtual private networks (VPN).</li><li>Mobile &amp; Device Support: Hands-on experience configuring and troubleshooting mobile devices, including iOS platforms and mobile device management tools.</li><li>Networking &amp; Voice Systems Knowledge: Working knowledge of wireless networking and Voice over Internet Protocol (VoIP) phone systems.</li><li>Ticketing &amp; Service Management Systems: Experience using ITSM or service ticketing platforms to track incidents, manage requests, and maintain knowledge documentation.</li><li>Customer Service Excellence: Demonstrated ability to provide responsive, professional support while building trusted relationships with users at all levels of the organization.</li><li>Communication &amp; Collaboration: Strong written and verbal communication skills with the ability to translate technical concepts for non-technical audiences.</li><li>Problem Solving &amp; Analytical Thinking: Ability to identify patterns, investigate issues across multiple sources, and resolve problems efficiently in high-pressure environments.</li><li>Professional Certifications (Preferred): CompTIA A+ certification and/or Microsoft certifications are desirable.</li></ul>
If you&rsquo;re passionate about delivering exceptional technology support and enjoy solving problems that help professionals stay productive, we&rsquo;d love to hear from you. 
Compensation
The base salary range below represents the low and high end of the salary range for this position in Chicago. This range may differ based on your geographic location and cost of living considerations. At Kirkland &amp; Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.
Compensation Range:
Chicago: $73,000 - $79,000
How to Apply
Thank you for your interest in Kirkland &amp; Ellis LLP. To complete an application and submit your resume, please click &quot;Apply Now.&quot;
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee&rsquo;s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Hybrid #LI-LB1</div>

Firmwide Service Desk Analyst II (10am-6pm CT)

Join Kirkland & Ellis and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Kirkland & Ellis

About Company

Technology Support Analyst I

Proposal Coordinator

IT Financial Operations Analyst

IT Financial Operations Analyst

Firmwide Service Desk Analyst II (10am-6pm CT)