Qureos Mentor

KitchenPark

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 Who We Are
 
 
 
 KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.
 
 
 We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they&rsquo;re in. Every time we launch a new facility we create jobs in that neighborhood, and we&rsquo;re proud to provide a wide range of cuisines and options for healthy food at an affordable price.
 
 
 We're changing the game for restaurateurs whether they&rsquo;re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
 
 
 The Operations Manager ensures smooth and efficient daily operations across one or more processing centers in Saudi Arabia. This role oversees facility operations, inventory, and process optimization while supporting cross-functional teams to meet performance goals. The Operations Manager leads training, resolves operational issues, and ensures readiness for high-volume periods, maintaining seamless execution and strong customer satisfaction across all sites.
 
 
 
 What You&rsquo;ll Do
 
 
 
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 Responsible for the smooth operation of the processing center across all shifts.
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 Leads training and meeting sessions for the processing staff.
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 General handy-person duties around the hub, a plus.
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 Works with Property Manager to ensure work around the facility is completed on an appropriate timeline.
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 Address facility, tech, and space issues with licensees. This includes calling OFOS on behalf of the licensees to address issues.
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 Works with Customer Success team members to ensure licensees are ready for big orders/ launches/ spikes in business.
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 Manages ZenDesk tickets from open to close.
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 Troubleshoots processing center, kitchen, and facility hardware issues.
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 Inventory &amp; Ordering; Audits.
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 Review daily inventories and make orders to replenish inventories when needed.
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 Performs storage and common area audits.
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 Reviews and reports KPI metrics to facility management and processing team; contributes to goal setting and planning.
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 Coaching new and existing shift leads.
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 Filling in shifts during call-outs, general staffing help.
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 Reviews financials and supports P&amp;L understanding, comfortable working with numbers to see their impact on operations.
 
 
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 What We&rsquo;re Looking For
 
 
 
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 Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field (preferred).
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 3+ years of experience in operations management, preferably in logistics, fulfillment, or food processing environments.
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 Strong organizational skills, with experience managing teams across multiple shifts.
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 Excellent problem-solving skills and ability to troubleshoot facility, inventory, and process issues.
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 Strong communication skills, both written and verbal in English and Arabic (essential)
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 Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
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 Experience in a multi-site operations environment.
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 Familiarity with kitchen or food processing operations.
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 Experience with Zendesk or other ticketing systems.
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 Knowledge of Saudi labor laws and workplace safety standards.
 
 
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 </ul>
 
 Why join us
 
 
 
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 Growing market: You&rsquo;ll be focused on an $80 billion market that&rsquo;s projected to reach at least $500 billion by 2030 in the US alone.
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 Changing the restaurant industry: You&rsquo;ll be part of a team that helps restaurants succeed in online food delivery.
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 Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you&rsquo;ll work closely with other teams to ensure our customer&rsquo;s success.
 
 
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 </ul>
 
 What Else You Need To Know
 
 
 
 This role will be based at our Riyadh office, covering 3 different sites. We believe that people do their best work when they are together. As a company, we&rsquo;re in the marketplace of ideas and innovation. When you&rsquo;re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we&rsquo;re better as a team.
 
 
 Looking forward to sharing more about a Career of Substance at KitchenPark,
 
 
 
 Ready to join us as we serve those who serve others?
 
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Operations Manager, KitchenPark - Riyadh

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 We are looking for a driven and enthusiastic Sales Development Representative (SDR) to join KitchenPark&rsquo;s Dubai team. This role is a key part of our growth strategy, focused on top-of-funnel lead generation and qualifying opportunities for the Account Executive team. The ideal candidate will be passionate about sales, enjoy engaging with prospects, and thrive in a fast-paced environment.
 
 
 
 Who We Are
 
 
 
 CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.
 
 
 We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they&rsquo;re in. Every time we launch a new facility we create jobs in that neighborhood, and we&rsquo;re proud to provide a wide range of cuisines and options for healthy food at an affordable price.
 
 
 We're changing the game for restaurateurs whether they&rsquo;re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Top of funnel Generation. Partner with AE&rsquo;s to identify quality sales opportunities.
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 Manage quality data entry into Salesforce, ensure accurate and up to date information on potential sales leads and notes on qualifications based on criteria and requirements.
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 Well versed and knowledgeable on KitchenPark&rsquo;s value propositions, articulately explain and answer questions to sales leads.
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 Build a pipeline of sales opportunities to hand over to Account Executives.
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 Complete a high volume of daily calls, emails, website form fills, social media messaging.
 
 
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 What We&rsquo;re Looking For
 
 
 
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 1+ year of experience in sales, business development, or a related role &mdash; fresh graduates are also welcome to apply.
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 Must be a UAE National.
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 Strong communication and interpersonal skills.
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 Highly motivated with a growth mindset and eagerness to learn.
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 Self-starter with the ability to work independently and as part of a team.
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 Passion for building a career in sales &mdash; high-performing SDRs have the opportunity to progress to Account Executive or SDR Lead roles.
 
 
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 </ul>
 
 Why join us
 
 
 
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 <li>
 Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
 </li>
 <li>
 Changing the restaurant industry: You&rsquo;ll be part of a team that helps restaurants succeed in online food delivery.
 </li>
 <li>
 Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you&rsquo;ll work closely with other teams to ensure our customer&rsquo;s success.
 
 
 </li>
 </ul>
 
 What Else You Need To Know
 
 
 
 This role is based in our Dubai office. As a company driven by innovation and continuous change, close collaboration is essential. We&rsquo;re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That&rsquo;s why all of our office-based teams work onsite, five days a week.
 
 
 
 Ready to join us as we serve those who serve others?
 
</div>

Sales Development Representative, KitchenPark - Dubai

IT Operations Administrator - Technology, KitchenPark - Dubai We are looking for an IT Operations Administrator to join our team in Dubai, UAE. The role involves supporting our IT systems, networks, and devices, ensuring smooth day-to-day operations and security compliance.Who we areKitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they're in. Every time we launch a new facility we create jobs in that neighborhood, and we're proud to provide a wide range of cuisines and options for healthy food at an affordable price.What you'll do<ul><li>Respond to first and second-level requests and issues related to workstation hardware and software, network connectivity, and audio, video, and web conferencing systems.</li><li>Review diagnostics and assess the functionality and efficiency of systems.</li><li>Implement and monitor security measures, certificates, and company compliance with requirements.</li><li>Onboards new employees, creates accounts, and configures hardware and software for those employees, assists in the training and orientation of new staff in the use of hardware and software.</li><li>Actively responds to Service Desk tickets, incoming calls, and/or emails, and escalates end user help requests within established Service Level Agreements.</li><li>Accurately documents instances of hardware failure, repair, installation, and removal by recording service desk problem-solving responses.</li><li>Basic administration of software and service licensing, including SaaS applications, O365, Teams, Jira, Google Workspace, Jira/Confluence, Zoom, and Slack. Procure and deploy Windows workstations.</li><li>Support and maintain LAN/WiFi, MDM, EDR, and other related technologies to secure IT assets and perform hardware and software system configuration, maintenance, upgrades, and troubleshooting of workstations, laptops, mobile devices, and printers.</li><li>Set up and support AV for conference rooms and high-profile presentations. Familiarity with audio mixers, microphones, camera management, and configuring meeting and webinar settings.</li></ul>What we're looking for<ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT support, system administration, or IT operations.</li><li>Strong knowledge of Windows and macOS operating systems, hardware setup, and troubleshooting.</li><li>Experience with Microsoft 365 or Google Workspace and ticketing systems such as Jira, Confluence, Zoom, and Slack administration.</li><li>Familiarity with networking fundamentals (LAN/WiFi, routers, switches, VPNs) and endpoint management tools (MDM, EDR).</li><li>Understanding of IT security practices, certificates, and compliance requirements.</li><li>Experience supporting audio-visual systems for meetings, webinars, and live events.</li><li>Excellent problem-solving, communication, and customer service skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Fluency in English is a must.</li></ul>What else you need to knowThis role is based in our Dubai, Internet City office location. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together.

IT Operations Administrator - Technology, KitchenPark - Dubai

Join KitchenPark and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

KitchenPark

ABOUT_COMPANY

Operations Manager, KitchenPark - Riyadh

Sales Development Representative, KitchenPark - Dubai

IT Operations Administrator - Technology, KitchenPark - Dubai