Qureos Mentor

kiwiride

Driver as one of the key members of operations team shall ensure scooters deployment, collection, and recovery as needed timely ensuring the availability of scooters within the areas of operation. As a driver, following traffic rules and work in safely manner is a must to contribute for the overall success of operations.
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Drive vehicles to designated destinations for scooter deployment, collection, recovery.</li>
 <li>Drive safely and deliver scooters within deadlines</li>
 <li>Analyze delivery address, determine appropriate routes and maintain schedule.</li>
 <li>Report and accident or injuries to Fleet Controller and or Supervisor immediately.</li>
 <li>Lead the team (helpers) in loading and unloading scooters to and from the van.</li>
 <li>Perform vehicle inspection such as checking fluid level, tire pressure, cleanliness of the vehicle making sure that vehicle will run efficiently and safely.</li>
 <li>Notify Fleet Controller or Supervisor about any major repairs and maintenance.</li>
 <li>Follow local and state driving laws and road regulations.</li>
 <li>Work with support team to provide exceptional customer services and address customer concerns if there is any.</li>
 <li>Perform vehicle inspectio0na before and after each trip.</li>
 <li>Adhere to company operating policies and procedures.</li>
 <li>Maintain driving log, prepare vehicle performance forms and complete daily paperwork.</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>Proven experience as a Driver</li>
 <li>A valid driver s license (Can drive Manual and Automatic Vehicles)</li>
 <li>A clean driving record</li>
 <li>Clear Eye vision</li>
 <li>Familiarity with GPS Maps, mobile applications</li>
 <li>Knowledge of area roads and neighborhoods</li>
 <li>Ability to lift medium to heavy objects as needed</li>
 <li>Availability to occasionally take weekend and night shifts</li>
 <li>A polite and professional disposition</li>
 <li>Ability to remain calm in stressful driving situations (e.g. rush hours)</li>
 <li>High School Diploma</li>
</ul>

Driver

A Marketing &amp; Business Development Manager is the front of the company and will have the dedication to create and apply effective sales strategy. A person who is ambitious and energetic that will start and expand the business who is focused on financial gain through arranging business development meetings with prospective clients. The one who is concerned with the improving and growing the business by fostering and developing relationships with clients, suppliers and business partners.
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Identify new business opportunities including new markets, growth areas, trends, clients, customers and service.</li>
 <li>Seek out the appropriate contact in an organization</li>
 <li>Generate leads and cold call prospective clients and business partners</li>
 <li>Meet with clients face to face or over the phone</li>
 <li>Understand the needs of clients and be able to respond effectively with a plan of how to meet these needs.</li>
 <li>Think strategically seeing the bigger picture and setting aims and objectives in order to develop and improve the business.</li>
 <li>Work strategically seeing the bigger picture and setting aims and objectives in order to develop and improve the business</li>
 <li>Work strategically carrying out necessary planning in order to implement operational changes</li>
 <li>Draw up client contracts depending on the size of company, this task may be completed by someone else or agreements may not be as formal</li>
 <li>Have good understanding of the business and be able to advise others about them</li>
 <li>Ensure staff are on board throughout the organization, and understand the need for change and what is required of them</li>
 <li>Train members of the team, arranging external training where appropriate</li>
 <li>Discuss promotional strategy and activities with the marketing department</li>
 <li>Liaise with the finance team, warehousing and logistics departments appropriately</li>
 <li>Seek ways of improving the way the business operates.</li>
 <li>Attend seminars, conferences and event where appropriate.</li>
 <li>Keep abreast of trends and changes in the business world.</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>College degree in Business, Management, Finance, Economic. Master in Business Development is a plus factor.</li>
 <li>10+ years of advertising or marketing creative design and development.</li>
 <li>5+ years of management experience.</li>
 <li>Success as a brand marketing design leader, understanding of creative systems and design .from marketing to digital and in-app to product design in the mobility space.</li>
 <li>Creative Design experience in a creative design agency (advertising, marketing, film), market research firm, or similar functional area within a similar client environment.</li>
 <li>Deep understanding of brand design, product design and performance marketing.</li>
 <li>Track record of designing, developing and executing effective, award-winning creative marketing campaigns across media.</li>
 <li>Leadership: Great at negotiating relationships and representing brand design and creative decisions to company teams and executives.</li>
 <li>Strategy in the sense that you think out-of-the-box and doing cool stuff, but understand that there needs to be a hook in business goals and success.</li>
 <li>Strong understanding of KIWIride market and business environment and how it impacts business decisions.</li>
 <li>Excellent organizational skills, with emphasis on priorities and goal setting.</li>
 <li>Strong proficiency in Microsoft Word, Excel, PowerPoint and statistical analysis software tools.</li>
 <li>Superior presentation and communication skills both written and verbal</li>
 <li>Technical skills required to understand and propose the company services by focusing on client requirements.</li>
 <li>Ability to communicate information, whether technical or non-technical to staff members and customer in a clear and concise manner.</li>
 <li>A person who is passionate, collaborative, motivated and positive team player.</li>
</ul>

Business Development Manager

Operations Manager is a creative leader with a passion for innovation, problem solving skills, ability handle difficult circumstances to create a world class customer experiences. The one who is responsible for stable and sustainable fleet, a leader of specialists to drive performance in the region. The person who is an integral part of creating work instructions and mechanism as well as driving process execution and efficiency through data-based decisions and analytical problem-solving. Able to coach team members for continuous improvement of operations and overall team success performance.
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Recruit, select, train, assign, schedule, coach, counsel and discipline employees</li>
 <li>Plan and review compensation actions; enforcing policies and procedures</li>
 <li>Able to lead specialists (Head Fleet Dispatcher, Fleet Controller, Security, Technical Service, etc.</li>
 <li>Can multitask from data analysis and interpretation, customer service complaints, supply and demands of resource.</li>
 <li>Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions</li>
 <li>Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping</li>
 <li>Master KIWIride mobile applications, KIWI staff mobile application and Fleet Management Systems as primarily tools in monitoring, controlling and managing the fleet overall.</li>
 <li>Accomplish operations and organization mission by completing related results as needed</li>
 <li>Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations</li>
 <li>Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees</li>
 <li>Plan and coordinate staff schedule</li>
 <li>Manage relationships with key operations vendors</li>
 <li>Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. </li>
 <li>Communicate all operating policies and/or issues at department meetings</li>
 <li>Review and approve all operational invoices and ensure they are submitted for payment</li>
 <li>Ability to make reports, analyze data, identify trends and performance improvements opportunities.</li>
 <li>Train, measure and correct the daily performance of operations specialists.</li>
 <li>Manage a fleet for deployment, collection and recovery as needed.</li>
 <li>Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses</li>
 <li>Communicate operations status, concerns and important issues to top management.</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>College degree in Engineering, Computer Science, Information technology, Master degree is a plus factor.</li>
 <li>Minimum 7 years of Technical work experience in handling fleet operations, 3+ years of operations management experience.</li>
 <li>Excellent communication skills requiring to ensure proper flow of information between various departments</li>
 <li>Leadership skills constantly keep his team motivated and be on his toes so that balance is maintained between the various organizational aspects.</li>
 <li>Technically sound mind who has in depth experience in Software and Hardware technology to be able to adopt in changing technology.</li>
 <li>Ability to multi task to deal with a number of aspects like budget management, vendor management, logistics, inventory</li>
 <li>Analytical mindset which uses data to understand rider behavior and accurately deploy scooters to serve user needs.</li>
 <li>Process oriented who has a sound knowledge of the business processes and must remain updated with the changing market trends.</li>
 <li>Ability to work under pressure who can handle stress properly.</li>
 <li>Able to work nights and weekends as needed</li>
 <li>Organization, Decision-Making, People Management, Critical Thinking and Problem Solving Skills,</li>
 <li>Delegation, Team Work, Adaptability, Stress Tolerance.</li>
 <li>Data Entry and Reporting Skills, Deadline and Result Oriented.</li>
</ul>

Operations supervisor

The Accountant is the one undertaking a variety of financial and non-financial tasks in order to support guarantee the company s revenue. A person who handle the processing of incoming payments along with the issuing of necessary paperwork
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Responsible for receiving and sorting incoming payments with attention to credibility</li>
 <li>Using documents to verify, record and process transactions</li>
 <li>Maintaining accurate and complete records, including ledgers, journals, invoices, receipts and information related to supplies and inventory</li>
 <li>Assisting the accounting team in daily, monthly and annual activities including generating financial report, developing budgets, preparing taxes and assisting with audits and resolving discrepancies.</li>
 <li>Speaking with vendors and suppliers to ensure charges are accurate and that payments are received in a timely manner</li>
 <li>Communicating with client to discuss account status, charges or discrepancies</li>
 <li>Participating in on going education opportunities to learn about industry trends and development current financial legislation and company policies and procedures</li>
 <li>Manage the status of accounts and balances and identify inconsistencies</li>
 <li>Issues and post bills, receipts and invoices</li>
 <li>Check the validity of debit accounts</li>
 <li>Update accounts receivable database with new accounts or missed payments</li>
 <li>Ensure all clients remain informed on their outstanding debts and deadlines</li>
 <li>Provide solutions to any relative problems of clients</li>
 <li>Write thorough reports on billing activity with clear and reliable data</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>Bachelor s degree in Economics, Finance, Accounting. Master s degree in Finance, Economics is a plus factor.</li>
 <li>Minimum 3 years of experience as Account and Billing Specialist.</li>
 <li>Adherence to laws and best practices in regards to dealing with customers and data.</li>
 <li>Comfortable dealing with numbers and the processing of financial information.</li>
 <li>Excellent knowledge of MS office (excel) and ER (Expense Ratio) Software and the like.</li>
 <li>Excellent written and verbal communication.</li>
 <li>Understanding of accounting principles and current financial legislation.</li>
 <li>Exceptional time management, and problem solving skills.</li>
 <li>Ability to accurately and efficiently analyse data.</li>
 <li>High degree of attention to details and trustworthiness.</li>
</ul>

Accountant

Security Specialist is responsible for providing operational support and technical guidelines in securing the company assets. To check overall security of warehouse from hazard or danger, secure that all scooters are within the operation area and nothing is lost. This position requires a fast response to a sudden uncertainty arise.
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Warehouse inspection ensuring full security from any external and internal hazard.</li>
 <li>Maintain full security in warehouse, act fast when uncertain things happen, report any security concern immediately to top management.</li>
 <li>Master KIWIride mobile application and KIWI staff mobile application as a primary tools in checking the asset (scooter) activities.</li>
 <li>Respond quickly in case a scooter is running away within the area of operations.</li>
 <li>Communicate to the right people should a need of investigation arise in case scooter was stolen, damaged by someone.</li>
 <li>Knowledgeable and with experience in solving issues pertaining to security.</li>
 <li>Knows the governing law in the area.</li>
 <li>Support delivery and collection of scooter as needed.</li>
 <li>Act as a support for checking the scooter ensuring scooters to be deployed are safe to use.</li>
 <li>Coordinate to Fleet Controller for proper logging in and out of scooters in warehouse.</li>
 <li>Coordinate to the team and always update Operations Manager about the work status.</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>College degree related to Security, Criminal Justice and or Certification about Security Management</li>
 <li>Comprehensive knowledge of security and crime prevention principles, best practices and related laws and policies required</li>
 <li>Demonstrate ability to advise internal and external customers on matters of safety and security required.</li>
 <li>Computer Skills in MS office.</li>
 <li>Data collection, analysis, interpretation and recommendation for continuous improvement</li>
 <li>A person who has focus and pay close attention to details who sees the very detailed picture as well as the grand scheme in solving technical issues.</li>
 <li>Strong interpersonal skills when dealing with customers and people in general.</li>
 <li>Strong communication skills both written and oral as various type of people might be encountered at the field work.</li>
 <li>Ability to work independently or with others harmoniously.</li>
 <li>Driver s license is a must (can drive both manual and automatic vehicle).</li>
</ul>

Security Manager

Fleet Dispatcher to support and complete administrative processes and resolve process. As a Fleet Dispatcher, you will monitor, control and overall manage fleet activities. This will be accomplished through the utilization of KIWIride Fleet Management Systems and direct communication with Customers which are basically the Riders, Head Fleet Dispatcher, Fleet Controller, and Operation Manager. The Dispatcher is expected to use an open, interactive communication style to meet company performance goals. This position will set you on your way to a career of interesting challenges and limitless opportunities.
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Master KIWIride mobile application for Android and iOS, Fleet Management Systems(FMS) which are the main tools in accessing all information of customer details, scooter location/status, activities, payments, reports which basically the overall customer and scooter status covered.</li>
 <li>Monitor scooter within the operation areas ensuring that scooters are secure that all scooters deployed are complete and nothing is missing.</li>
 <li>Directly communicate with customer through calls and chat to support them regarding technical and non-technical inquiries making sure customer satisfaction about availing the service.</li>
 <li>Check registered customers on FMS if information is correct, if not need to communicate to the customer to do the right action.</li>
 <li>Resolve issues like customer report about scooter trouble, scooter damaged and the like.</li>
 <li>Relay customer concerns to team if the topic is not covered by the Fleet Dispatcher.</li>
 <li>Analyze customer details, concerns, ride activities, history before making conclusion then give recommendation about the subject concern.</li>
 <li>Review and Analyze payment transaction before relaying to IT for proper action.</li>
 <li>Communicate well to Head Fleet Dispatcher for a successful operations based on plan</li>
 <li>Attend group meeting, sharing work status, related concerns for the improvement of operations team.</li>
 <li>Coordinate to Fleet Controller for the inventory of scooters, scooters availability, incident report, delivery, collection, recovery and other related important concerns ensuring proper operation.</li>
 <li>Ability to make decision tactfully should challenges arise.</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>College degree, with 2-3 year work experience in handling fleet and customer support.</li>
 <li>Ability to prioritize workload and thrive in a fast paced team environment</li>
 <li>Demonstrated sound judgment, initiative and tactful communication skills while dealing with critical information</li>
 <li>Creative problem solving and decision making skills</li>
 <li>Ability to adapt easily to changing priorities</li>
 <li>Strong work ethic with a professional, positive attitude</li>
 <li>Excellent written and verbal communication skills</li>
 <li>An innovative, goal-oriented and results driven approach</li>
 <li>Excellent attention to detail</li>
</ul>

Fleet Dispatchers

Fleet Controller oversees fleet operated by a company. The one who is responsible for the health and performance of vehicles in the city, a key member of the local fleet operations team dedicated to providing riders with excellent service. To lead local monitoring, deployment, collection of scooters within the city, ensuring the availability of scooters nearby
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Ensuring world class fleet operations within the city</li>
 <li>Master KIWIride mobile application for Android and iOS, KIWI staff mobile application and Fleet Management Systems which are the main tools in operating the business.</li>
 <li>Track and monitor fleet metrics using internal tools to ensure deployment, collection and overall fleet activities are achieved.</li>
 <li>Work with and support the team, including strategic operations, fleet operations.</li>
 <li>Communicate well to Head Fleet Dispatcher for a successful implementation of the plan.</li>
 <li>Attend group meeting, sharing work status, related concerns for the improvement of operations team.</li>
 <li>Ability to make reports in order to see operations status, able to make recommendations for continuous operation improvements contributing for the expansion and profits of the business.</li>
 <li>Manage fleet count correctly by updating the scooter details log daily, sharing to key members scooter inventory in the warehouse, functional, need for repair ensuring correct asset count.</li>
 <li>Ability to plan and lead Drivers and Helpers about the delivery, deployment, collection and recovery.</li>
 <li>Update and maintain important documents regarding fleet.</li>
 <li>Ability to make decision tactfully should challenges arise.</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>College degree preferably BS Engineering, Computer Science, Information Technology.</li>
 <li>Ideally minimum of 3-year work experience in fleet management as well as managing teams.</li>
 <li>Ability to prioritize workload and thrive in a fast paced team environment.</li>
 <li>Demonstrated sound judgment, initiative and tactful communication skills while dealing with critical information.</li>
 <li>Ability to lead members of the team.</li>
 <li>Team player who thinks analytically and uses a data-driven mentality in making decisions.</li>
 <li>Willing to work irregular hours and be on call in support of operation.</li>
 <li>Ability to adapt easily to changing priorities.</li>
 <li>Strong work ethic with a professional, positive attitude.</li>
 <li>Mechanically and logistically savvy, willing to learn quickly and do hands-on and able to troubleshoot operational problems quickly and efficiently.</li>
 <li>Excellent written and verbal communication skills.</li>
 <li>An innovative, goal-oriented and results driven approach.</li>
 <li>Preferred with driver s license.</li>
</ul>

Fleet Controllers

Join kiwiride and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.