Abrar Admin

Klinik Hello Doctor

Job Title: Admin &amp; Operations ExecutiveJob SummaryThe Admin &amp; Operations Executive is responsible for overseeing day-to-day administrative and operational matters, including managing accommodation maintenance and repairs, as well as coordinating student-related matters with partner universities. This role ensures smooth operations, timely issue resolution, and effective communication between students, service providers, and universities.Key Responsibilities1. Administration &amp; Operations<ul><li>Manage daily administrative tasks and operational workflows</li><li>Maintain accurate records, documentation, and reports related to students and properties</li><li>Coordinate with internal teams to ensure smooth operations</li></ul>2. Home Repairs &amp; Accommodation Management<ul><li>Handle student accommodation issues, including maintenance and repair requests</li><li>Liaise with landlords, contractors, and service providers for repairs and maintenance</li><li>Monitor repair progress and ensure issues are resolved in a timely manner</li><li>Maintain records of maintenance costs, invoices, and service reports</li><li>Conduct follow-ups to ensure student satisfaction after repairs</li></ul>3. Student Matters &amp; University Coordination<ul><li>Act as a liaison between students and universities for administrative matters</li><li>Assist students with documentation, accommodation issues, and general support</li><li>Coordinate with university administration on student-related matters such as enrollment support, housing, and compliance requirements</li><li>Ensure timely submission and follow-up of student documents and requests</li></ul>4. Communication &amp; Support<ul><li>Respond to student inquiries professionally via email, phone, or messaging platforms</li><li>Escalate complex issues to management when necessary</li><li>Maintain positive relationships with students, universities, and external vendors</li></ul>5. Reporting &amp; Compliance<ul><li>Prepare basic operational reports for management</li><li>Ensure processes comply with company policies and university requirements</li></ul>Requirements &amp; Qualifications<ul><li>Diploma or Bachelor&rsquo;s Degree in Business Administration, Management, or related field</li><li>Minimum 1&ndash;2 years of experience in administration or operations (education or student services preferred)</li><li>Strong organizational and multitasking skills</li><li>Good communication skills in English.</li><li>Able to liaise confidently with universities, students, and service providers</li><li>Proficient in Microsoft Office / Google Workspace</li></ul>Key Skills<ul><li>Administration &amp; Operations Management</li><li>Student Services Coordination</li><li>Vendor &amp; Contractor Management</li><li>Problem Solving &amp; Time Management</li><li>Documentation &amp; Reporting</li></ul>Job Type: Full-timePay: E&pound;15,000.00 - E&pound;20,000.00 per month

Administrative Assistant

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Klinik Hello Doctor

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Administrative Assistant