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Klystron Global LLC

Job Title: Executive - ERP Sales ExecutiveLocation: Muscat, OmanJob Type: Full-timeAbout Us:Klystron Global is a leading provider of cutting-edge Digital Transformation solutions tailored to meet the evolving needs of businesses across various industries. With a focus on innovation and client satisfaction, we are committed to delivering exceptional technology solutions that empower organizations to thrive in the digital era.Position Overview:We are seeking a dynamic and results-driven IT Solutions Sales Executive to join our growing team. The ideal candidate will possess a proven track record of driving sales in the IT solutions domain, demonstrating a deep understanding of technology trends, and effectively communicating the value proposition of our products and services to potential clients.Responsibilities:<ul><li>Sales Strategy and Planning:</li></ul>&middot; Develop and implement a strategic sales plan to achieve revenue targets and expand market share.&middot; Analyze market trends and competitor activities to identify business opportunities and stay ahead of industry changes.&middot; Collaborate with the leadership team to set sales goals and contribute to overall business growth.<ul><li>Client Relationship Management:</li></ul>&middot; Build and maintain strong, long-lasting relationships with key clients.&middot; Understand client needs and tailor IT solutions to meet their specific business objectives.&middot; Act as a trusted advisor to clients, providing expert guidance on technology solutions.<ul><li>Sales Execution:</li></ul>&middot; Manage the complete sales cycle from lead generation to closing deals.&middot; Effectively communicate the value proposition of our IT solutions and services.&middot; Negotiate contracts and terms, ensuring mutually beneficial agreements.<ul><li>Reporting and Analysis:</li></ul>&middot; Prepare regular sales reports and forecasts for the leadership team.&middot; Analyze sales data to identify trends, evaluate performance, and make data-driven recommendations for improvement.Qualifications:&middot; Bachelor&rsquo;s degree in Business, Marketing, or a related field. MBA is a plus.&middot; Proven experience in IT solutions sales with a successful track record of meeting or exceeding sales targets.&middot; Strong understanding of technology trends, especially in areas like cloud computing, cybersecurity, and digital transformation.&middot; Excellent communication, negotiation, and presentation skills.&middot; Leadership experience with the ability to inspire and guide a sales team.&middot; Ability to thrive in a fast-paced and dynamic environment.Benefits:&middot; Competitive salary with performance-based incentives.&middot; Ongoing professional development opportunities.&middot; A collaborative and innovative work environment.If you are a motivated and experienced IT Solutions Sales Executive looking for a challenging opportunity to contribute to the success of a leading technology company, we invite you to apply.Job Types: Full-time, PermanentPay: RO500.000 - RO1,000.000 per monthApplication Question(s):<ul><li>Do you have valid Oman driving license?</li><li>Can you join in a months time?</li><li>Do you have IT Services/Solutions (Odoo &amp; Kiosks) sales experience in Oman?</li></ul>

ERP Sales Executive (Odoo)

Job SummaryApplication Support Engineer responsibilities include resolving Hardware issues, Application issues, network issues, configuring systems and using remote connections to provide immediate support. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you&rsquo;re naturally a helper, enjoy assisting people with computer issues and can explain technical details simply, we&rsquo;d like to meet you. Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.Job Responsibilities<ul><li>Research and identify solutions to software and hardware issues</li></ul><ul><li>Diagnose and troubleshoot technical issues, including account setup and network configuration</li></ul><ul><li>Ask customers targeted questions to quickly understand the root of the problem</li></ul><ul><li>Track computer system issues through to resolution, within agreed time limits</li></ul><ul><li>Talk clients through a series of actions, either via phone, email or chat, until they&rsquo;ve solved a technical issue</li></ul><ul><li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</li></ul><ul><li>Provide prompt and accurate feedback to customers</li></ul><ul><li>Refer to internal database or external resources to provide accurate tech solutions</li></ul><ul><li>Ensure all issues are properly logged</li></ul><ul><li>Priorities and manage several open issues at one time</li></ul><ul><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting</li></ul><ul><li>Prepare accurate and timely reports</li></ul><ul><li>Document technical knowledge in the form of notes and manuals</li></ul><ul><li>Maintain jovial relationships with clients</li></ul>Job Requirements<ul><li>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role</li></ul><ul><li>Hands-on experience with Windows/Linux/Mac OS environments</li></ul><ul><li>Hands on experience in supporting ATM or Kiosks</li></ul><ul><li>Hands on experience in supporting applications</li></ul><ul><li>Good understanding of SQL</li></ul><ul><li>Good understanding of computer systems, mobile devices and other tech products</li></ul><ul><li>Ability to diagnose and troubleshoot basic technical issues</li></ul><ul><li>Familiarity with remote desktop applications and help desk software (eg. Zendesk)</li></ul><ul><li>Excellent problem-solving and communication skills</li></ul><ul><li>Ability to provide step-by-step technical help, both written and verbal</li></ul><ul><li>BS degree in Information Technology, Computer Science or relevant field</li></ul><ul><li>Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus</li></ul><ul><li>Good command of English.</li></ul>Job Types: Full-time, PermanentPay: RO300.000 - RO500.000 per monthApplication Question(s):<ul><li>Do you have Oman Driving License?</li></ul>

Application Support Engineer

Join Klystron Global LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Klystron Global LLC

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ERP Sales Executive (Odoo)

Application Support Engineer