Qureos Mentor

KNOXVILLE HOSPITAL AND CLINICS

<div><div><p><b>Knoxville Hospital and Clinics strive to be your healthcare destination, building on compassion and innovation. We are committed to faithfully providing exceptional healthcare. The values we hold true are Teamwork, Innovation, Compassion, Integrity, Service, and People-Centered.
</b></p><p><b>This is a full-time weekend package night position, working Friday &ndash; Sunday 6:30pm &ndash; 7:00am. With every ninth weekend off.</b></p>
<p><b>
Position Summary</b></p>
<ul>
<li>The Patient Care Tech is an integral part of the nursing care team who works under the direction and supervision of RNs/LPNs. He/she is a specially trained nursing assistant in the nursing unit who is responsible for the clerical and receptionist functions of the unit. He/She should reflect an atmosphere of calmness and professionalism to patients, visitors and other health team members through a courteous and tactful approach. The Patient Care Tech provides assistance to the patient in carrying out ADLs, performs assigned nursing and non-nursing tasks; identifies potential problems and communicates them appropriately. The Patient Care Tech works cooperatively with other members of the health care team to assist in attainment of patient goals and to provide a clean, safe, pleasant environment.</li>
</ul>
<p><b>Essential Functions</b></p>
<ul>
<li>Promptly answers telephone calls and routes call appropriately and in a timely manner.</li>
<li>Consistently demonstrates competence and proficiency in Ward Clerk responsibilities and procedures.</li>
<li>Provide nutritional and hydration support and assists patients with personal hygiene/elimination needs.</li>
<li>Consistently demonstrates an awareness and understanding of patient needs for personal care and comfort.</li>
<li>Provides nutritional and hydration support and assistance.</li>
<li>Consistently takes and records temperatures and other vitals and output and other measurements as applicable and reports any abnormal vital signs to appropriate staff.</li>
<li>Assists nurses with treatments and procedures as directed, in an accurate and timely manner.</li>
<li>Assumes responsibility for patient belongings and personal property.</li>
<li>Consistently demonstrates responsibility for cost containment and ensures that all patient charges are properly recorded.</li>
<li>Strictly follows and enforces the principles of infection control standards.</li>
<li>Maintains health testing requirements.</li>
<li>Maintains current certifications / training in BCLS. Completes required competencies annually.</li>
<li>Attends required unit meetings and in-services or reads minutes.</li>
<li>Adheres to KHC compliance policies.</li>
</ul>
<p><b>Job Requirements</b></p>
<ul>
<li>High School graduate or equivalent.</li>
<li>Certification from at least a 75-hour nurse aide course on hire with testing completed before starting.</li>
<li>Previous patient care experience, telephone, clerical and computer experience required.</li>
<li>Current BCLS certification, must be able to read, write and follow written or oral instructions.</li>
<li>Current Mandatory Reporter or acquire within three months of hire.</li>
<li>Must display a high degree of empathetic understanding and kindness towards patients and visitors.</li>
<li>Must be able to accept direction from nursing supervisors.</li>
<li>Must possess friendly attitude and excellent customer service.</li>
<li>Required to complete all annual competency training and maintain license and/or certification.</li>
</ul>
<p><b>This is a Full-time position and is eligible for benefits for medical, dental, vision, flexible spending accounts, retirement plan with company match of up to 6%, accrued hours for vacation and sick time, paid holidays, and company benefits for employee life, employee AD&amp;D, short term and long-term disability.</b></p></div></div><div></div>

Patient Care Technician/Unit Clerk – WEP Nights

<div><div><p><b>Knoxville Hospital and Clinics strive to be your healthcare destination, building on compassion and innovation. We are committed to faithfully providing exceptional healthcare. The values we hold true are Teamwork, Innovation, Compassion, Integrity, Service, and People-Centered.
</b></p><p><b>Position Summary</b></p>
<p>
Under the general supervision of Clinic Director, the Clinic Scheduler is responsible for all activities surrounding appointments for clinic patients and assisting with chart review/auditing.</p>
<p><b>
Essential Functions</b></p>
<ul>
<li>Initial contact with the patient and is responsible for providing comprehensive, coordinated and seamless service to the patients.</li>
<li>Obtains current and accurate demographic and insurance information</li>
<li>Make patient appointments appropriately according to templates and insurance.</li>
<li>Validates the status of insurance.</li>
<li>Make appropriate referrals to assist the uninsured population.</li>
<li>Performs telephone duties as required and routes calls to appropriate staff. Routes messages appropriately per protocol.</li>
<li>Maintains overall understanding of clinic functions and escorts patients and public to the proper destination.</li>
<li>Conducts themselves to provide the best Patient experience possible. Closes patient appointment with short survey of visit.</li>
<li>Leads daily huddles with providers.</li>
<li>Completes Chart Audits for scheduled Medicare patients.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>Job Requirements</b></p>
<ul>
<li>High School Graduate or GED required</li>
<li>Mandatory Report Training</li>
<li>Computer skills required</li>
<li>Insurance Knowledge is preferred</li>
<li>Healthcare Background preferred</li>
<li>Exceptional Customer Service skills required.</li>
<li>Required to complete all annual competency training and maintain license and/or certification.</li>
</ul>
<p><b>This is a Full-time position and is eligible for benefits for medical, dental, vision, flexible spending accounts, retirement plan with company match of up to 6%, accrued hours for vacation and sick time, paid holidays, and company benefits for employee life, employee AD&amp;D, short term and long-term disability.</b></p></div></div><div></div>

Clinic Scheduler – Fulltime

Join KNOXVILLE HOSPITAL AND CLINICS and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

KNOXVILLE HOSPITAL AND CLINICS

About Company

Patient Care Technician/Unit Clerk – WEP Nights

Clinic Scheduler – Fulltime