Urwah Admin

KONE

<div>
 Customer relationship management
 
 
 <ul>
 <li>
 Accountable for customer satisfaction through quality of service and precise communication
 </li>
 <li>
 Accountable for equipment safety and performance
 </li>
 <li>
 Accountable for selling service repairs
 </li>
 <li>
 Accountable for the sales lead volume, quality, and further processing of sales leads
 </li>
 <li>
 Accountable for resolving customer service quality complaints
 </li>
 <li>
 Accountable for resolving customers invoicing complaints related to maintenance operations
 
 
 </li>
 </ul>
 Service operations
 
 
 <ul>
 <li>
 Accountable for the end-users, the sites and the technicians safety
 </li>
 <li>
 Accountable for the delivery of service according to the service contract requirements, the time limits, the KONE quality standards and the local regulations
 </li>
 <li>
 Accountable for the control of the field operations costs and CMII
 </li>
 <li>
 Accountable for callouts and service repairs sales
 </li>
 <li>
 Responsible for proximity stock content &amp; value
 </li>
 <li>
 Accountable for managing the third party inspections visits and follow-up actions
 </li>
 <li>
 Validates the service contract technical terms with the salesperson
 </li>
 <li>
 Accountable for supporting the maintenance of any foreign equipment coming into the LIS base
 </li>
 <li>
 Responsible for helping the KC3 solving technician callout assignment conflicts (priorities)
 </li>
 <li>
 Accountable for solving and closing the open callouts and reacting in case of stopped equipment and/or safety issues
 </li>
 <li>
 Accountable for reducing the callouts in his area
 </li>
 <li>
 Accountable for reviewing callout and service repairs invoices that are not automatically invoiced
 </li>
 <li>
 Accountable for the timely completion of the planned maintenance visits
 </li>
 <li>
 Accountable for the planned maintenance scheduling and optimized routing
 </li>
 <li>
 Responsible for performing site audits
 </li>
 <li>
 Responsible for investigating accidents and following company policy on evidence custody and internal reporting.
 </li>
 <li>
 Responsible for the control and authorization of overtime
 
 
 </li>
 </ul>
 People management / Leadership
 
 
 <ul>
 <li>
 Accountable for the performance of his assigned technicians
 </li>
 <li>
 Accountable for maintenance technicians motivation and competence development
 </li>
 <li>
 Accountable for determining and checking technicians performance objectives
 </li>
 <li>
 Accountable for communication to his technicians
 </li>
 <li>
 Accountable for managing technician absences and back-up, and callout technician scheduling
 </li>
 <li>
 Accountable for technician timesheet validation prior to payroll
 </li>
 <li>
 Accountable for equipment assignment to technician and technician workload balancing
 </li>
 <li>
 Responsible of defining the technician capacity need and for the technician hiring and selection process
 </li>
 <li>
 Accountable for defining, authorizing replacement , managing technician&rsquo;s tools, vans, phone/PDA and instruments
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Junior Engineer/ Engineer- Commissioning

<div>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.
It's time to make a move. Join our flow.
We are looking for Site Engineer to manage and control projects from sales/installation hand-over to completion at handover to client and Maintenance. Supervisor oversees leading and managing the installation team to ensure safe, high quality, complete-on-time delivery of KONE solutions within budget.
What will you do?
Site supervision process:
<ul><li>Accountable for the delivery of the installation project
</li><li>Accountable for Site Safety.
 </li><li>Responsible for securing efficient management of environmental aspects of the installation.
</li><li>Accountable for the financial result of the project
</li><li>Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson.
 </li><li>Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers.
</li><li>Responsible for site preparations and follow-up of site readiness
</li><li>Accountable for use of correct KONE installation methods throughout the installation
</li><li>Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received.
</li><li>Accountable for final testing of the equipment and handover to maintenance.
</li></ul>Customer and Sub-contractor Relationship management:
<ul><li>Accountable for customer satisfaction and quality of installation.
</li><li>Accountable for Sub-contractor quality and Safety performance
</li>Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project 
<li>
 
</li></ul>People management / Leadership:
<ul><li>Accountable for people (site operatives) development and wellbeing and managing the performance of the team and individuals.
</li><li>Determines objectives, plans as well as organizes, communicates, controls, and motivates the installation team
</li><li>Identifies field operative training needs and manages training plans
</li></ul>Are you the one?
<ul><li>Bachelor&rsquo;s degree in Mechanical Engineering.
</li><li>2-4 years of experience in constructions industry.
</li><li>Strong project management skills.
</li><li>Excellent experience in administrative work.
</li><li>Strong experience in QA / QC.
</li><li>Excellent verbal and written English and Arabic language skills.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

<div>Logistics comes Distribution Stores, Warehouse Operations and Supply Chain Management.
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Inventory Management: Inventory Control, Inventory Management, Orders &amp; Stock Management.
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Procurement, Purchasing, Supplier Negotiation, Order Processing &amp; Vendor Management.
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Stores, Retail-Store comes Sale&rsquo;s, SCM Business &amp; Operation Planning and Team Leader for ITES-BPO.
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Managing 3PL- Logistics and Handling to B2B, B2C, E-Commerce Business &amp; Operations.
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MIS Preparations, Courier &amp; Transport Management As well us Taking care of Freight Management.
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Import &amp; Export, Documentation, CHA-Handling and Cost Analysis.
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BPO-Back end Operation, Project Lead , Production Coordinator and Team Management.
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Expert ERP Tools : Logistics-CRM,CFMS,WFMS,SAP-QM,VB,Oracle, SQL-Data Base &amp; MS-Office..
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

KBS Data Analyst

<div>Digital Marketing Specialist &ndash; Ready to Make a Global Impact?
Are you a results-driven digital marketer who thrives on building data-powered campaigns that fuel real business growth? If you&rsquo;re passionate about demand generation, inbound marketing, digital advertising, and retention activations, we&rsquo;d love to meet you.
Join KONE , a global leader in people flow solutions with 110+ years of innovation and play a key role in our exciting digital transformation journey.
Our Global Marketing Hub in Chennai is expanding, and we&rsquo;re looking for a Digital Marketing Specialist who&rsquo;s ready to drive high-impact initiatives that accelerate growth across APM, Europe, and Americas regions. You&rsquo;ll collaborate with global teams, 60+ local Marketing &amp; Communications teams, and bring bold, innovative digital strategies to life.
What You&rsquo;ll Do
You&rsquo;ll take the lead on high-visibility digital marketing initiatives, including:
<ul><li>Designing and executing performance-driven SEM &amp; SMM campaigns through Salesforce Marketing Cloud across Google Ads, Bing, Meta, and LinkedIn.
</li><li>Building and launching multi-step email nurture and drip campaigns that attract, convert, and retain customers.
</li><li>Localizing global marketing strategies to maximize regional performance.
</li><li>Building and optimizing web pages using SDL Tridion &amp; Adobe Experience Manager.
</li><li>Collaborating with cross-functional teams to deliver impactful digital solutions.
</li><li>Managing multiple exciting global projects and delivering them on time with excellence.
</li><li>Ensuring deliverables meet KONE&rsquo;s global brand, content, and quality standards.
</li></ul>You&rsquo;ll also have the chance to expand your skill set by supporting your Hub teammates in: Website content management, web analytics, and SEO.
What We&rsquo;re Looking For
You&rsquo;ll thrive in this role if you have:
<ul><li>5&ndash;8 years of experience in PPC (search, social, and email) with global brands or marketing agencies.
</li><li>A process-driven mindset and the ability to standardize digital marketing workflows for scalability and impact.
</li><li>Strong working knowledge of CMS, website structures, and search engine principles.
</li><li>A self-starter attitude with exceptional attention to detail.
</li><li>Clear communication skills and comfort working with global, cross-cultural teams.
</li><li>The ability to adapt to the fast-paced Marketing Hub environment and collaborate closely with specialists across PPC, Email Marketing, SEO, Graphic Design, and Web Analytics.
</li><li>Chennai as your home base&mdash;or willingness to relocate.
</li><li>Bonus points if you have: Certification or hands-on experience with Salesforce Marketing Cloud and Adobe Experience Manager.
</li></ul>Why You&rsquo;ll Love Working at KONE
<ul><li>Work with a globally respected brand and culturally diverse teams.
</li><li>Competitive pay + performance-based bonuses.
</li><li>Professional development opportunities to help you grow your career.
</li><li>A dynamic, innovative, and supportive team culture.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

KBS Digital Marketing Specialist

<div>KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. 
 
What will you be doing ?
<div>Customer Relationship Management
 
<ul><li>Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
</li><li>Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
</li><li>Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
</li><li>Accountable for equipment safety and performance
</li><li>Accountable for managing the site environment during service operations
</li><li>Accountable for identifying site risk, and communicate them to his supervisor
</li><li>Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
</li><li>Accountable for identifying &ldquo;unplanned&rdquo; service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them
</li></ul> 
Service Operations
 
<ul><li>Accountable for the end-users and the site safety
</li><li>Accountable for the safe working environment
</li><li>Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
</li><li>Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes
</li><li>Responsible for effectively planning his workload, in conjunction with the service supervisor
</li><li>Accountable for raising sales lead to his supervisor
</li><li>Accountable for very precise and timely back reporting of the work done according to the process
</li><li>Responsible for submitting time sheets based on the execution
</li><li>Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor.
</li><li>Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition
</li><li>Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor
</li></ul> 
Leadership / People Management
 
<ul><li>Responsible for regular update of his supervisor on all relevant information
</li><li>Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training
</li><li>May be required to give training/coaching to persons nominated by the supervisor 
</li></ul></div> 
What do we offer ?
<ul><li>Career progression and opportunities within a global organization
</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work
</li><li>Comprehensive learning and development programs covering a wide range of professional skills
</li>You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded 
<li>
</li></ul> 
Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Junior Executive - Maintenance

<div>KONE employs over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
 
 
Job Title - Senior Executive / Executive - Maintenance 
 
What will you be doing ?
<div>Customer Relationship Management
 
<ul><li>Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
</li><li>Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
</li><li>Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
</li><li>Accountable for equipment safety and performance
</li><li>Accountable for managing the site environment during service operations
</li><li>Accountable for identifying site risk, and communicate them to his supervisor
</li><li>Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
</li><li>Accountable for identifying &ldquo;unplanned&rdquo; service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them
</li></ul> 
Service Operations
 
<ul><li>Accountable for the end-users and the site safety
</li><li>Accountable for the safe working environment
</li><li>Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
</li><li>Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes
</li><li>Responsible for effectively planning his workload, in conjunction with the service supervisor
</li><li>Accountable for raising sales lead to his supervisor
</li><li>Accountable for very precise and timely back reporting of the work done according to the process
</li><li>Responsible for submitting time sheets based on the execution
</li><li>Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor.
</li><li>Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition
</li><li>Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor
</li></ul> 
Leadership / People Management
 
<ul><li>Responsible for regular update of his supervisor on all relevant information
</li><li>Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training
</li><li>May be required to give training/coaching to persons nominated by the supervisor 
</li></ul></div> 
What do we offer ?
<ul><li>Career progression and opportunities within a global organization
</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work
</li><li>Comprehensive learning and development programs covering a wide range of professional skills
</li>You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded 
<li>
</li></ul> 
Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Join KONE and explore 27   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

KONE

ABOUT_COMPANY

Junior Engineer/ Engineer- Commissioning

Site Engineer

Site Engineer

KBS Data Analyst

KBS Digital Marketing Specialist

Junior Executive - Maintenance

Junior Executive - Maintenance